Nissan Altima Complaints
15,602 consumer complaints on file.
- #10654962November 14, 2014VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEEDOMETER FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SPEEDOMETER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10655098November 14, 2014POWER TRAIN
I HAVE ALREADY DRAFTED A MORE DETAILED DOCUMENT REFLECTING ALL THE DETAILS EXPERIENCED WITH MY ISSUE IN REGARDS TO PART: TRANSMISSION COOLER, PART #21606-ZX59A; NISSAN ALTIMA 2010. NISSAN IS AWARE OF THIS ISSUE. THEY HAVE EXPLAINED THAT THIS PART IS AN ACCESSORY AND THAT THE CAR CAN BE DRIVEN FOR SHORT PERIODS OF TIME, THEN LETTING THE CAR "COOL DOWN". I RECENTLY DROVE FROM UPPER MARLBORO MD EN ROUTE TO RIVERVIEW(1,000 MILES), FL. WHEN GETTING TO RICHMOND, VA(300 MILES) MY RPM'S JUMPED FROM 2,000 TO 5,000. I BEGAN TO DECELERATE, AND THE CAR WOULD NOT GO FASTER WHEN THE ACCELERATOR WAS APPLIED. THE CAR WAS TAKEN TO A NISSAN 4 MILES AWAY FROM WHERE I BROKE DOWN. THE CAR WAS DIAGNOSED BY NISSAN. THE PART NEEDED IS ON NATIONAL BACK ORDER. CUSTOMER CARE/NISSAN ADVISES THAT THE CAR IS DRIVE-ABLE, BUT FOR NOT LONG PERIODS OF TIME. MORE IMPORTANTLY, THIS CAR WAS DESIGNED WITHOUT THIS PART. TO THIS DATE, MY CAR IS AT NISSAN IN CHESTER, VA AWAITING THE PART ON A 4 WEEK BACK ORDER TO BE REPAIRED. I WILL NOT JEOPARDIZE MY LIFE BY DRIVING A MALFUNCTIONING CAR. THIS IS A KNOWN ISSUE WITH NISSAN AND THIS VEHICLE, BUT THERE IS NO ACTION TO FIX THIS ISSUE BEFORE SOMEONE LIKE MYSELF OR SOMEONE ELSE GETS INTO A GOD FORBIDDEN DEVASTATING ACCIDENT. PLEASE DO NOT LET THIS MAJOR CORPORATION INFLICT DAMAGE ON THE PUBLIC! WE TRUST IN YOU TO BE OUR PROTECTOR!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654646November 13, 2014AIR BAGS
HELLO IN FEBRUARY 2012 MY WIFE AND I PURCHASED A PREOWNED 2007 NISSAN ALTIMA FROM A LOCAL DEALERSHIP. WE LOVE THE CAR BUT THE PASSENGER SEAT AND THE PASSENGER AIRBAG CUTS OFF WITH ANY SIZE PERSON I CALLED THE DEALERSHIP AND THEY TOLD ME IT WASN'T THERE ISSUE BEING I PURCHASED THE VEHICLE AS IS SO I CONTACTED THE LOCAL NISSAN DEALER TO RUN THE VIN TO SEE IF IT WAS A POSSIBLE RECALL AND THE ONLY RECALL LISTED FOR MY CAR WAS THE KEY FOB. I KNOW THIS IS A VERY DANGEROUS SAFETY HAZARD BUT NO ONE WILL HELP ME FIND A SOLUTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654686November 13, 2014AIR BAGS
I WAS IN AN ACCIDENT ON OCTOBER 20, 2014 AND MY INSURANCE CONSIDERED CAR AS " TOTAL LOSS" AFTER APPRAISAL BUT AIR BAG DID NOT OPEN EVEN THOUGH IT WAS SEVERE DAMAGE AS I REAR ENDED CAR IN FRONT. I DID SUFFER MUSCLE ACHE FOR COUPLE OF DAYS BUT NO MEDICAL ATTENTION WAS NEEDED EVEN MY PRESCRIPTION GLASSES FOR DISTANCE BROKE WITH IMPACT PRIOR TO THIS EVENT. FOR THE PAST FOUR YEARS I WAS TAKING MY CAR TO NISSAN DEALERSHIP FOR " SENSOR" ISSUES EVEN THOUGH THERE WAS NO MECHANICAL PROBLEM WITH CAR AND I HAD TO BEAR THE EXPENSES EVERY TIME THE SENSOR LIGHT CAME ON. THIS HAPPENED ALMOST EVERY YEAR FOR THREE CONSECUTIVE YEARS AND I COMPLAINED TO NISSAN BUT THEY DID NOTHING ABOUT IT & NOW WITH AIR BAG NOT OPENING WITH TOTAL DAMAGE TO FRONT END OF MY CAR WAS VERY WORRISOME. I DO HAVE PICTURES / POLICE REPORT FOR ACCIDENT & NISSAN REPAIR WORK DONE IN PAST FOR SENSOR ISSUES IF NEEDED THANK YOU FOR INVESTIGATING..UPDATED 12/05/14*BF
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10654744November 13, 2014ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
AS I GOT OFF THE INTERSTATE (DRIVING 60 MPH) THEN REDUCED MY SPEED TO 20 WHEN I TRIED TO ACCELERATE IT WOULDN'T GO!! IT WOULD NOT ACCELERATE AND MY RPM WOULD CLIMB UP TO 4 OR 5! I HAD TO DRIVE ALL THE WAY BACK HOME ON INTERSTATE DRIVING 20 MPG!!! IT'S HAPPENED ONLY WHEN I TRAVEL LONG DISTANCES!! I AM HIGHLY DISSATISFIED WITH THE ALTIMA! EVERYONE I ENCOUNTERED ABOUT THE 2006-2008 ALTIMA REGRETS GETTING ONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654811November 13, 2014ENGINE, FUEL/PROPULSION SYSTEM
ROUGH IDLE. 3 YEARS AGO IT DID THE SAME THING AND I HAD THE 0'2 SENSORS REPLACED AND THE CRANKSHAFT POSITION SENSOR REPLACED. I DRIVE IT IN TOWN SO IN THE 3 YEARS I HAVE PUT ABOUT 25,000 MILES ON IT. THE SERVICE ENGINE SOON LIGHT IS ON NOW AND NISSAN TOLD ME THAT I NEED TO TAKE IT TO A DEALERSHIP AND PAY THEM TO CHECK OUT THE ENGINE AND SEND NISSAN THE RESULTS AND THEY "MAY" REIMBURSE ME FOR THE COST OF CHECKING IT OUT. I JUST REPLACED THE SPARK PLUGS LAST WEEK BECAUSE I WAS TOLD THEM NEEDED REPLACED. IT RAN FINE FOR A LITTLE WHILE NOW BACK TO SAME THINGS. I HAVE NOTICED THAT IT LEAKS A LITTLE OIL, ABOUT THE SIZE OF A NICKEL OVER THE COURSE OF 2-3 DAYS. THERE IS ALSO OIL ROUND THE CRANKCASE. WONDERING WHY MIGHT BE. THANKS *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654887November 13, 2014SERVICE BRAKES, ELECTRICAL SYSTEM
I HAVE READ NUMEROUS ACCOUNTS OF THE NISSAN ALTIMA BEING UNABLE TO START WHEN THE REQUIRED BRAKE/START BUTTON IS USED. I AM HAVING THE SAME PROBLEM. WHEN THE BRAKE IS APPLIED AND THE START BUTTON PUSHED, THE ACC LIGHT COMES ON THEN, IF PUSHED AGAIN, THE ON LIGHT COMES ON (OVER THE START BUTTON). THEN WHEN PUSHED AGAIN, THE SYSTEM SHUTS OFF. BY TRYING SEVERAL TIMES AND PUMPING THE BRAKE, THE CAR WILL EVENTUALLY START. SINCE THIS HAS BEEN REPORTED NUMEROUS TIMES, THERE IS OBVIOUSLY A DEFECT IN THE CAR'S PARTS/SYSTEM. THERE SHOULD BE A RECALL TO HAVE NISSAN REPLACE THE FAULTY PARTS FREE OF CHARGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654429November 12, 2014STRUCTURE:BODY
PASSENGER SIDE FLOOR BOARDS ARE ROTTING THROUGH, REST OF MY ALTIMA IS RUST FREE....WHY??...I SEE THIS HTTP://WWW.ARFC.ORG/COMPLAINTS/2005/NISSAN/ALTIMA/STRUCTURE/PROBLEM.ASPX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654493November 12, 2014STEERING
HEATED STEERING WHEEL IS A JOKE. HARDLY DOES A THING. I HAVE MORE LUCK RUBBING MY HANDS TOGETHER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654500November 12, 2014AIR BAGS
THE PASSENGER AIR BAG LIGHT CAME ON WITH MY WIFE SITTING IN THE PASSENGER SEAT. SHE HAS SET THERE MANY TIMES BEFORE WITH NO PROBLEMS. SO WHEN THE LIGHT CAME ON WITH HERE IN THE SEAT I CALLED THE SERVICE DEPARTMENT. NOW MY WIFE WEIGHS 130 LB. I WAS TOLD SHE IS AT THE BORDER OF WHAT THE SENSORS IN THE SEAT IS SUPPOSED TO ACTIVATE. I'M NOT GOING TO TELL HER TO GAIN WEIGHT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654491November 12, 2014STEERING, ELECTRONIC STABILITY CONTROL (ESC)
THE STEERING OF THE CAR IS ERRATIC. AT TIMES IT'S FINE AND OTHER TIMES THE CAR SKATES ALL OVER THE PLACE. CAUSING A DANGEROUS SITUATION WITH HAVING TO CONSTANTLY OVER STEER. I FEEL LIKE IF THERE WAS A COP BEHIND ME I WOULD BE PULLED OVER AND CHECKED FOR DUI. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654531November 12, 2014AIR BAGS
THE VEHICLE REAR ENDED SOMEONE'S VAN WHILE ONLY GOING 15-20 MPH. THE AIRBAG DEPLOYED AND THEN EXPLODED; CAUSING 2ND & 3RD DEGREE BURNS THROUGHOUT MY UPPER BODY. SMALL PIECES OF DEBRIS WERE ALSO REMOVED FROM BRUISES I SUSTAINED THROUGHOUT MY UPPER BODY. I BROKE/FRACTURED MY RIBS, DISLOCATED MY KNEE AND MY PELVIC BONE WAS SHATTERED. THE AIRBAG MALFUNCTIONED AND THE AUTO BODY IN CHARGE OF REPAIRS FOR THIS CAR "CONVENIENTLY" MISPLACED THE AIRBAGS AFTER BEING ASKED SPECIFICALLY TO LEAVE THE AIRBAGS IN THE TRUNK OF THE VEHICLE......UPDATED 11-24/14 *BF
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10654579November 12, 2014AIR BAGS, STRUCTURE:BODY, ENGINE
I WAS IN A BUMPER TO BUMPER ACCIDENT AND THE FRONT END OF MY CAR WAS SMOOCHED IN. MY CHEST HIT THE STEERING WHEEL (MY SEAT BELT WAS BUCKLED) KNOCKING THE AIR OUT OF ME, BUT MY AIRBAGS DID NOT DEPLOY. WE HAVE TAKEN OUR CAR INTO THE DEALERSHIP SEVERAL TIMES TO COMPLAIN ABOUT THE PASSENGER AIRBAG SENSOR. EVERY TIME WE GET IT BACK WE GET THE SAME ANSWER "WE DON'T SEE ANYTHING WRONG WITH THE SENSOR". WE RECENTLY TOOK OUR CAR IN 2 WEEKS PRIOR TO THE ACCIDENT AND WE ASKED THEM IF OUR CAR WAS ON THE AIR BAG RECALL LIST THAT WAS ALL OVER THE NEWS. THEY TOLD US NOT TO WORRY ABOUT ANYTHING BECAUSE OUR CAR WAS NOT ON THAT LIST. I ENDED UP IN URGENT CARE AFTER THE ACCIDENT WITH MUSCLES SPASMS AND A BRUISED CHEST. WHY DIDN'T MY AIRBAGS GO OFF?! *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654197November 11, 2014POWER TRAIN
WORK/REPAIR ORDERS, AVAILABLE ON REQUEST. IT APPEARS TO BE A COMMON ISSUE WITH NISSAN ALTIMA'S FEATURING THE CTV TRANSMISSION. 1) PURCHASED THE CAR FROM HERTZ, 12/13. 2) ACCELERATION PROBLEM NOTED WHEN FIRST EXTENDED TRIP WAS TAKEN TO BAKERSFIELD IN 5/14. 3) PROBLEM: WHEN THE ENGINE WAS WARM THE TRANSMISSION SENSOR FAILS AND CAR CAN NOT ACCELERATE. CAR FAILED GOING OVER THE "GRAPEVINE" IN GORMAN, CA. 4) UNDER NISSAN 60M WARRANTY, TOOK THE CAR TO GET CHECKED. CAR HAD 59M MILES ON IT. EXPLAINED THE PROBLEM. THEY CLAIMED IT WAS A THROTTLE SENSOR. FIXED IT UNDER WARRANTY. 5) NEXT TRIP TO LAS VEGAS, GOING UP THE I-15 THROUGH VICTORVILLE, AUG/2014. THE EXACT SAME PROBLEM OCCURRED. ACCELERATION FAILED WHEN ENGINE WAS WARM AND CLIMBING A GRADUAL INCLINE. 6) TOOK THE CAR BACK TO BP NISSAN. NOW THEY CLAIM TO KNOW FOR SURE THE PROBLEM WAS NOT WITH THE THROTTLE SENSOR BUT WITH THE CTV TRANSMISSION. UNFORTUNATELY THEY NOW CLAIM MY CAR IS NO LONGER UNDER WARRANTY AND REQUIRES A $4,000.00 NEW TRANSMISSION. 7) AFTER RESEARCHING THE PROBLEM IT APPEARS THIS IS A COMMON PROBLEM FOR THE NEW ALTIMA CTV TRANSMISSION. THEY NEW WHAT THE PROBLEM WAS WHEN I FIRST BROUGHT THE CAR IN WITH 59M MILES ON IT. THEY "KICKED THE CAN DOWN THE ROAD" HOPING I WOULDN'T COME BACK UNTIL AFTER THE 60M MILE WARRANTY EXPIRED. DANGEROUS SITUATION HAVING TO PULL TO THE SIDE OF THE FREEWAY. ESPECIALLY WITH KIDS IN THE CAR. THEY REFUSE TO GIVE ME A "DECLINE OF SERVICE" LETTER. PLEASE ADVISE. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10653736November 9, 2014AIR BAGS
THERE WAS AN INITIAL RIGHT PASSENGER DOOR IMPACT, AND FRONT BUMPER IMPACT BY A HIT AND RUN DRIVER. FOLLOWED BY A CEMENT BARRIER IMPACT ON THE DRIVERS DOOR AND FRONT LEFT BUMPER. THE FINAL IMPACT WAS VIA A PALM TREE PLACED AT 20 FEET BY CAL TRANS ON THE 101 FREEWAY SOUTH BOUND OXNARD, CA AT ROSE AVENUE EXIT. THE FINAL IMPACT OCCURRED ON THE FRONT LEFT BUMPER. FRONT LEFT QUARTER PANEL, AND LEFT FRONT DRIVERS DOOR. CHEMISTRY PROFESSOR [XXX]. WAS KILLED. THE AIR BAG FAILED TO DEPLOY. THE CAR WAS WELL MAINTAINED WITH NO STRUCTURAL DAMAGE PRIOR TO THIS ACCIDENT, NO ELECTRICAL PROBLEMS, AND NO MECHANICAL PROBLEMS. THE TIRES AND BRAKES WERE NEW WITH WELL KNOWN BRAND NAMES. THE AIR BAGS FAILURE TO DEPLOY CONTRIBUTED TO MY HUSBANDS DEATH AS HE DIED OF A HEAD INJURY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 1
- #10653599November 8, 2014VEHICLE SPEED CONTROL
IN BOTH ACCIDENTS, WITHIN 30 DAYS OF EACH OTHER, THE CAR WAS STOPPED, IN PARK ONCE AND IN NEUTRAL THE OTHER. WHEN THE ENGINE WAS TURNED ON BY ME AND PUT INTO DRIVE GEAR, IT SUDDENLY LUNGED FORWARD AT TREMENDOUS SPEED, WITHOUT MY FOOT TOUCHING THE ACCELERATOR, COLLIDING WITH THE ANOTHER VEHICLE. I REPORTED IT TO NISSAN SERVICE AT THE TIME. THEY SAID THERE WAS NO PROBLEM AND DIDN'T PUT IT IN THEIR SERVICE REPORT. THREE DAYS AGO, THE TOW TUCK DRIVER SHOWED ME THE DEFECTIVE THROTTLE POSITIONING SENSOR CAUSING THE CAR TO ROAR INTO LIFE AND GO FROM 1000 TO 2000 RPMS IN AN INSTANT. NISSAN ALMOST CAUSED MY AND OTHER'S DEATH! I DROVE THE CAR FOR ONE YEAR WITH MY FOOT FIRMLY ON THE BRAKE EACH TIME I STARTED IT. CRIMINAL! HELP! UPDATED 12/17/14. *JB UPDATED 01/21/15.*JB UPDATED 01/26/15.*JB UPDATED 04/15/15*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10653627November 8, 2014STEERING
NOTICED THAT WHEN HOLDING THE STEERING WHEEL AT THE 9:00 AND 3:00 POSITION AND PULLING STRAIGHT UP THERE WAS .25" OF UP AND DOWN PLAY IN THE STEERING COLUMN. THE DEALER REPLACED THE STEERING COLUMN UNDER WARRANTY ON 11/04/2014. PART # 48810-3TA1B, COLUMN STEERING-TILT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10653368November 7, 2014POWER TRAIN
AFTER SLOWING DOWN OR STOPPING, IE AT AN INTERSECTION WAITING TO TURN OR AT A STOP SIGN OR LIGHT WAITING TO GO, WHEN YOU ATTEMPT TO ACCELERATE FROM THE STOP OR SLOW DOWN THERE IS A HESITATION BEFORE THE CAR WILL ACCELERATE PROPERLY. ON NUMEROUS OCCASIONS, BECAUSE OF THIS HESITATION, I WAS IN DANGER OF NOT GETTING THROUGH THE INTERSECTION OR OF NOT COMPLETING A TURN IN TIME TO AVOID BEING HIT BY ON COMING TRAFFIC. I BROUGHT MY CAR INTO DEALER TODAY (1600 MILES ON ODOMETER), EXPLAINED PROBLEM. THEY CHECKED IT OUT AND CONFIRMED THAT THIS HAPPENS AS I EXPLAINED; TECH DID NOT KNOW WHY UNTIL HE FOUND SERVICE BULLETIN VIDEO. THEY CHECKED SERVICE BULLETIN (SERVICE VIDEO) THAT DESCRIBED EXACTLY WHAT I WAS EXPERIENCING BUT NISSAN INDICATES THAT THIS IS NOT A "PROBLEM" AND THAT IS "NORMAL" FOR THIS 2014 MODEL "CVT SHIFTING"; SAYS IT IS A "NORMAL CHARACTERISTIC" OF THIS 2014 MODEL CVT AND NOT A "PROBLEM". I AM RELUCTANT NOW TO KEEP THIS CAR FOR FEAR OF GETTING INTO AN ACCIDENT. YOU MIGHT WANT TO CHECK YOUR DATA BASE TO SEE IF 2014 ALTIMA WITH THIS TRANSMISSION HAS BEEN INVOLVED IN AN UNUSUAL NUMBER OF INTERSECTION ACCIDENTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10653394November 7, 2014VISIBILITY/WIPER, STRUCTURE
THE DASHBOARD OF OUR 2008 NISSAN ALTIMA HAS STARTED MELTING AND CRACKING. THE DASH IS NOW SO SHINY FROM THE MELTING SUBSTANCE, THAT THERE IS A SEVERE GLARE ISSUE WHEN DRIVING ON SUNNY DAYS. IT IS ALMOST IMPOSSIBLE TO READ ROAD SIGNS BECAUSE OF THIS GLARE. THIS MAKES FOR VERY HAZARDOUS DRIVING. THERE NEEDS TO BE A RECALL ISSUED BEFORE AN ACCIDENT OR DEATH OCCURS BECAUSE OF THE SEVERE GLARE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10653435November 7, 2014VISIBILITY/WIPER, STRUCTURE:BODY:HOOD
I WAS DRIVING DOWN A MAJOR HIGHWAY, AND ALL OF A SUDDEN MY HOOD SLAMMED UP INTO MY WINDSHIELD BLOCKING MY VIEW OF SIGHT WHILE I WAS GOING 60 MPH. THE LIGHT ON THE CEILING CAME OUT OF THE HOUSING AND HIT ME ON THE HEAD. IT FELT LIKE A BOULDER LANDED ON MY CAR. I WAS IN THE LEFT LANE AND WAS LUCKILY ABLE TO SWERVE SAFELY TWO LANES OVER TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT AN ACCIDENT. I THEN EXAMINED THE DAMAGE AND THE HOOD WAS ALL DENTED UP, THE STEEL ON THE FENDERS WAS ALL TORN, AND THE ROOF HAD MAJOR DENTS. I WAS ABLE TO SLAM THE HOOD SHUT, GOT OFF THE HIGHWAY AT A VERY SLOW SPEED AND TOOK LOCAL ROADS TO MY DESTINATION. I WAS VERY SHOOK UP BY THE INCIDENT, AND LUCKILY NO ONE WAS HURT AS THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. I FOUND OUT THAT MORNING THAT THERE WAS A RECALL OUT BY NISSAN FOR THE HOOD LATCH (NHTSA CAMPAIGN 14V565000) THAT OPENED ON SEPTEMBER 15, 2014 (APPROXIMATELY A MONTH AND A HALF PRIOR TO MY INCIDENT). TO MAKE MATTERS WORSE, MY CAR WAS IN THE NISSAN SERVICE DEPARTMENT ON OCTOBER 17, 2014 AND NO ONE MENTIONED THE RECALL TO ME AT THAT TIME EITHER. THAT TIME WAS THE LAST TIME THE HOOD WAS OPENED PRIOR TO THE INCIDENT OCCURRING. IT IS BLATANTLY CLEAR THAT NISSAN IS AT FAULT WITH THIS ACCIDENT, THEY NEED TO TAKE RESPONSIBILITY. I HAVE CALLED NISSAN CUSTOMER SERVICE 5 TIMES AND HAVE STILL HAD NO RESOLUTION AND THEY HAVE TOLD ME A SPECIALIST IS SUPPOSED TO CALL ME BY THE END OF THE DAY 3 TIMES. I WAS EVEN GIVEN THE INDIVIDUAL'S CONTACT INFORMATION DURING THE 4TH CALL, AND HE FAILS TO REPORT MY CALLS. I DON'T KNOW WHAT ELSE TO DO TO TRY AND RESOLVE MY ISSUE. I NEED PROFESSIONAL HELP, PLEASE SOMEONE HELP ME! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0