Nissan Altima Complaints

15,602 consumer complaints on file.

#10660763November 25, 2014
STRUCTURE
THE DASHBOARD OF MY ALTIMA IS ALSO GETTING STICKY AND THE GLARE IS A SAFETY ISSUE. I'M NOT SURE IF YOU HAVE EVER TRIED DRIVING WITH SOMETHING LIKE A MIRROR REFLECTING A BRIGHT LIGHT IN YOUR EYES, BUT ITS AN ISSUE. IT MAKES IT IMPOSSIBLE TO SEE THINGS IN A LOT OF CASES; LIKE ANYTIME THE SUN IS OUT. I ALMOST HIT A CHILD TODAY ON THE WAY TO SCHOOL BECAUSE THE GLARE WAS DIRECTLY IN MY EYES AND IT HAPPENED ALL OF A SUDDEN. THESE DASHBOARDS SUCK AND NISSAN SHOULDN'T BE ALLOWED TO PRODUCE SAFETY HAZARD RIDDEN THINGS THAT ARE STICKY AND TACKY AND LITERALLY FALLING APART. EVERY TIME SOMETHING NICKS IT CREATES A DENT IN THE DASHBOARD. THEY NEED TO COME UP WITH A SOLUTION OR REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660907November 25, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE TEMPERATURE GAUGE ILLUMINATED AND THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE CRANKSHAFT POSITION SENSOR HAD OVERHEATED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER MECHANIC WHO STATED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 07V527000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660461November 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG SENSOR ON THE FRONT DRIVERS SIDE MALFUNCTIONED AND FAILED TO ILLUMINATE WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE AIR BAG SENSOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660318November 23, 2014
ELECTRICAL SYSTEM
MY ALTIMA FAILED TO RESPOND TO THE START BUTTON AND EXHIBITED ALL ALARMS LIT ON THE DASHBOARD (INCLUDING ERRONEOUS INDICATIONS OF OPEN DOORS.) AAA SERVICE WAS FORBIDDEN BY AAA TO PROVIDE ANY SERVICE BEYOND BATTERY AND TOWING. AFTER BEING TOWED TO A TIRE SHOP, I BEGGED THE MECHANICS TO DETACH THE GROUND WIRE IN ORDER TO REBOOT THE COMPUTER. THIS WORKED! AN INTERNET SEARCH REVEALED THAT THIS CONDITION AND FIX WAS IDENTICAL TO ONES DESCRIBED IN SERVICE BULLETIN NTB12-041. MY COMPLAINT IS AGAINST THE DEALERSHIP (NISSAN BRIDGEWATER NJ) WHO FAILED TO APPLY THIS SOFTWARE PATCH WHEN IT FIRST APPEARED IN APRIL 2012 DESPITE MANY RETURNS I MADE TO THEM FOR ROUTINE WARRANTY SERVICE. THE OCCURRENCE OF THIS FAILURE AND CITATION OF THE SERVICE BULLETIN HAS BEEN REPORTED BY SEVERAL USERS IN NISSAN USER FORUMS. THIS IMPLIES THAT OTHER DEALERS ARE SIMILARLY NEGLIGENT IN KEEPING CARS CURRENT WITH SERVICE BULLETINS APPLICABLE TO THEIR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660317November 23, 2014
ELECTRICAL SYSTEM, STEERING
MY WIFE PARKED HER 2009 NISSAN ALTIMA 2.5S AND TURNED OFF HER ENGINE ON 11/15/14.THE NEXT DAY WHEN SHE WENT TO START HER CAR, IT REFUSED TO START, GIVING HER AN ERROR CODE THAT THE ELECTRONIC STEERING COLUMN LOCK (ESCL) MECHANISM WAS MALFUNCTIONING. THERE WAS NO WAY TO GET AROUND THE PROBLEM AND WE EVENTUALLY HAD TO TOW THE CAR TO THE DEALERSHIP TO GET IT FIXED. MY WIFE WAS LUCKY, IN THAT SHE WAS SOMEWHERE SAFE WHEN SHE WAS STRANDED. BUT, SINCE SHE HAD NO PRIOR WARNING THAT THE PART WAS ABOUT TO FAIL, SHE VERY EASILY COULD HAVE BEEN STRANDED SOMEWHERE MUCH LESS SAFE. NISSAN IS AWARE OF THE PROBLEM AND HAS ISSUED AN EXTENDED WARRANTY FOR THIS SPECIFIC PROBLEM FOR THE 2009 ALTIMA, WHILE ISSUING A RECALL FOR ALL OTHER MODELS WITH THIS PART. UNFORTUNATELY, OUR VEHICLE FELL OUTSIDE THE EXTENDED WARRANTY WINDOW AND NISSAN WILL NOT HELP WITH THE REPAIR. I FIND IT VERY DISCONCERTING THAT NISSAN WOULD PREFER TO HAVE ITS CUSTOMERS FIGURE OUT THAT THEY HAVE A PROBLEM BY GETTING STRANDED IN POSSIBLY DANGEROUS SITUATIONS THAN ISSUE A RECALL TO ENSURE THAT THE PROBLEM NEVER HAPPENS IN THE FIRST PLACE. I AM ASKING THAT THE NHTSA MAKES NISSAN ISSUE A RECALL FOR THIS PROBLEM SO THAT OTHERS ARE NOT PUT IN POTENTIAL DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660392November 23, 2014
STRUCTURE
DASHBOARD HAS MELTED AND THE GLARE FROM THE SUN REFLECTING OFF OF THE MELTED DASHBOARD MAKES DRIVING A HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660253November 22, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES
CAR WILL NOT START EVEN THOUGH THERE IS POWER. THIS IS THE FIFTH TIME THIS HAS HAPPENED. DEALER HAS REPLACED BATTERY. PROBLEM OCCURRED 1 MONTH LATER. BRAKE SWITCH APPEARS TO BE THE PROBLEM. HAVE BEEN ABLE TO START AFTER "PLAYING" WITH THE BRAKE SWITCH. DEALER REPLACED SWITCH BUT THE CAR WONT START AGAIN 5 WEEKS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660294November 22, 2014
AIR BAGS
THIS IS THE 4TH TIME I HAVE HAD THE DEALER LOOK AT THE INCONSISTENT AIRBAG LIGHT ON THE PASSENGER SIDE COME ON AND COME OFF. THEY HAVE CHANGED SENSORS AND TODAY TOLD ME THAT IF I SIT ON THE EDGE OF ONE SIDE OF THE SEAT THE SENSOR LIGHT WILL COME ON AND THE AIRBAG WILL NOT BE ENGAGED. SOMETIMES IT LASTS A MINUTE (S) AND THIS WEEK IT LASTED 50 MINUTES WITH LIGHT ON GOING ON INTERSTATE 95. COMING HOME THE LIGHT NEVER CAME ON. THE NISSAN ALTIMA 2013 HAS MANY COMPLAINTS AND THE DEALERSHIP SERVICE PERSON TOLD ME THE ABOVE FACTS WERE NORMAL AND HIS DOES IT ALSO AND HE HAS A 2012. SO...........I GUESS HE DOES NOT MIND DRIVING AROUND KNOWING THAT HIS LIFE IS IN JEOPARDY WITH THE LIGHT ON - HOWEVER, I DO BUT FEEL THE DEALERSHIP HAS NO CLUE ON HOW TO SOLVE THIS EVEN THOUGH MANY COMPLAINTS HAVE BEEN LODGED. I AM WAITING FOR A REPLY FROM NHTSA AND THEN WILL JUMP OVER THE DEALERSHIP AND GO TO THE REGIONAL DIVISION OF NISSAN TO SPEAK TO A SUPERVISOR. * PLEASE NOTE: THE TECH I TALKED TODAY DID NOT INDICATE ON THE PRINTOUT MY TOTAL PROBLEM JUST THAT A SENSOR WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660020November 21, 2014
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING THROUGH AN INTERSECTION AT APPROXIMATELY 25 MPH, THE HOOD UNLATCHED AND DETACHED FROM THE VEHICLE. THE HOOD STRUCK THE FRONT WINDSHIELD AND CAUSED BODY DAMAGE TO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,683.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660023November 21, 2014
STRUCTURE:BODY
A COUPLE OF WEEKS AGO I NOTICED SOMETHING HANGING UNDERNEATH MY CAR. I HAD ASSUMED IT WAS A BRANCH OR SOMETHING AS SIMPLE. I ASKED A COUPLE OF CO-WORKERS IF THEY WOULDN'T MIND CHECKING IT OUT FOR ME. BOTH TOLD ME IT WAS A PIECE OF METAL HANGING BELOW THE PASSENGER SIDE FLOORBOARD. I TOOK MY CAR TO THE AUTO BODY SHOP WHERE IT WAS PUT ON A LIFT TO BE INSPECTED. I ALSO LOOKED AT THE CAR ALONG WITH THE SHOP'S OWNER AND OTHER MECHANIC. THE PASSENGER FLOORBOARD HAS RUSTED COMPLETELY THROUGH TO THE INTERIOR, A HOLE LARGE ENOUGH TO PUT ONE'S FOOT THROUGH IF IT WEREN'T FOR THE CARPETING. THE REST OF THE UNDERCARRIAGE WAS EXAMINED THEN THE BODY. THERE IS ABSOLUTELY NO SIGN OF RUST ON THIS VEHICLE WHATSOEVER. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS AGAINST THIS MODEL FOR THE EXACT SAME TYPE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659634November 20, 2014
STRUCTURE
THE DASHBOARD IS BEGINNING TO DEGRADE AND BECOME GLOSSY AND HIGHLY STICKY TO THE TOUCH. IT RUNS THE LENGTH OF THE DASHBOARD VENTS AND IS SPREADING. THERE ARE AT LEAST 2 TV STATION NEWS REPORTS WITH VIDEO WHEN YOU GOOGLE "NISSAN ALTIMA STICKY DASHBOARD" . THEY ARE BELOW. HTTP://WWW.WSBTV.COM/NEWS/NEWS/SOME-NISSAN-DRIVERS-COMPLAIN-MELTING-DASHBOARDS/NGRWZ/ HTTP://WWW.WPTV.COM/MONEY/CONSUMER/THE-CENTER-FOR-AUTO-SAFETY-THINKS-MELTING-DASHBOARDS-ARE-A-SAFETY-DEFECT-AND-SHOULD-BE-RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659700November 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF ANTI FREEZE AND OIL. THE CONTACT MENTIONED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE HEAD GASKET AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, EIGHT MONTHS LATER THE CHECK ENGINE LIGHT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED A CYLINDER 3 MISFIRE CODES WHICH CAUSED THE PISTONS TO FREEZE AND AS A RESULT, THE ENGINE WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659726November 20, 2014
AIR BAGS, STRUCTURE:BODY
MY 17 YEAR OLD DAUGHTER WAS INVOLVED IN AN ACCIDENT WITH MY 2005 NISSAN ALTIMA ON MAY 21, 2014. SHE WAS HIT BY ANOTHER VEHICLE IN WHICH SHE RECEIVED BACK, LEG AND KNEE INJURIES. MY VEHICLE WAS HIT HARD ON THE FRONT PASSENGER SIDE IN WHICH THE AIRBAG DID NOT DEPLOY WHEN CLEARLY IT SHOULD HAVE BY THE IMPACT OF THE ACCIDENT AND THE SPEED OF THE OTHER DRIVER. TO ADD, MY DAUGHTER WAS WEARING HER SEAT BELT AND THANK GOD THERE WERE NO FATALITIES. WHEN I PURCHASED THE VEHICLE I HAD NO IDEA THAT THERE HAD BEEN RECALLS ON THE VEHICLE FOR AIRBAG ISSUES. I WOULD NOT HAVE PURCHASED IT IF SO. IN DOING RESEARCH I AM FINDING OUT ABOUT THE AIRBAG ISSUES AFFECTING PAST AND CURRENT NISSAN MODELS. THE CAR WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. THE AIRBAG SYSTEM SHOULD DEPLOY WHEN THE RESTRAINT CONTROLLER DETECTS A MODERATE TO SEVERE FRONTAL COLLISION. IN MY RESEARCH, I HAVE FOUND THAT SOME AIRBAGS FAIL TO DEPLOY BECAUSE AUTO MANUFACTURERS ATTEMPTS TO CUT COSTS ASSOCIATED WITH THEIR AIRBAG SYSTEMS, WHICH IN TURN REDUCES THE QUALITY OR THE QUANTITY OF THE AIRBAG SENSORS. I WOULD LIKE THE NHTSA TO INVESTIGATE THIS ISSUE. I AM OUT A CAR AND STRONGLY CONSIDERING RETAINING AN ATTORNEY TO HANDLE THE CASE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10659727November 20, 2014
AIR BAGS, STRUCTURE:BODY
MY 17 YEAR OLD DAUGHTER WAS INVOLVED IN AN ACCIDENT WITH MY 2005 NISSAN ALTIMA ON MAY 21, 2014. SHE WAS HIT BY ANOTHER VEHICLE IN WHICH SHE RECEIVED BACK, LEG AND KNEE INJURIES. MY VEHICLE WAS HIT HARD ON THE FRONT PASSENGER SIDE IN WHICH THE AIRBAG DID NOT DEPLOY WHEN CLEARLY IT SHOULD HAVE BY THE IMPACT OF THE ACCIDENT AND THE SPEED OF THE OTHER DRIVER. TO ADD, MY DAUGHTER WAS WEARING HER SEAT BELT AND THANK GOD THERE WERE NO FATALITIES. WHEN I PURCHASED THE VEHICLE I HAD NO IDEA THAT THERE HAD BEEN RECALLS ON THE VEHICLE FOR AIRBAG ISSUES. I WOULD NOT HAVE PURCHASED IT IF SO. IN DOING RESEARCH I AM FINDING OUT ABOUT THE AIRBAG ISSUES AFFECTING PAST AND CURRENT NISSAN MODELS. THE CAR WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. THE AIRBAG SYSTEM SHOULD DEPLOY WHEN THE RESTRAINT CONTROLLER DETECTS A MODERATE TO SEVERE FRONTAL COLLISION. IN MY RESEARCH, I HAVE FOUND THAT SOME AIRBAGS FAIL TO DEPLOY BECAUSE AUTO MANUFACTURERS ATTEMPTS TO CUT COSTS ASSOCIATED WITH THEIR AIRBAG SYSTEMS, WHICH IN TURN REDUCES THE QUALITY OR THE QUANTITY OF THE AIRBAG SENSORS. I WOULD LIKE THE NHTSA TO INVESTIGATE THIS ISSUE. I AM OUT A CAR AND STRONGLY CONSIDERING RETAINING AN ATTORNEY TO HANDLE THE CASE..,.UPDATED 12/03/14 *BF *TR UPDATED 9/7/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10659777November 20, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACTS SON OWNED A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED UP TO 100 MPH, JUMPED THE CURB, RAN INTO A SCHOOLYARD, AND ULTIMATELY CRASHED INTO A PLANTER WALL. THE DRIVER SUSTAINED FATAL INJURIES. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10659823November 20, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 NISSAN ALTIMA. THE CONTACT STATED THAT THE FLOOR BOARDS WERE COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE FLOOR BOARDS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659826November 20, 2014
VISIBILITY/WIPER
I DRIVE A 2009 NISSAN ULTIMA OVER A YEAR AGO I NOTICED SOMETHING STICKY ON MY DASHBOARD. I HAD NO IDEA WHAT WAS HAPPENING. I FINALLY REALIZED "MY DASHBOARD IS MELTING" I FILED A COMPLAINT WITH NISSAN BUT BECAUSE THE WARRANTY WAS UP THEY WOULD NOT FIX MY $2,000 DASHBOARD IF I WOULD HAVE KNOWN THIS WAS TO HAPPEN I WOULD HAVE NEVER BOUGHT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659860November 20, 2014
ELECTRICAL SYSTEM
NOV. 7TH 2014. NAVIGATION SYSTEM QUIT ON MY 2013 ALTIMA, IT'S A V6 SL WITH ALL THE BELLS AND WHISTLES. TOOK TO MCGAVOCK NISSAN LUBBOCK TX.. IN THE PROCESS OF REPAIRS I WAS TOLD THEY BURNT THE ECM. PICKED UP CAR TUESDAY NOV. 11TH 2014. SUNDAY NOV.16TH. 2014 CAR WOULD NOT ACCELERATE. MONDAY NOV. 17TH TOW TRK PICKED UP CAR. THEY TOLD MY SON THE ACCELERATOR MODULE HAD BURNT OUT. I GOT THE PAPER MCGAVOCK HANDED ME WHEN CAR PICKED UP. ON THE 11TH ITS STATES ALL THAT WAS DONE TO THE CAR INCLUDING REPLACING THE ECM. WEDNESDAY NOV. 19TH I CALLED NISSAN USA EXPRESSED MY CONCERN ABOUT THE CAR NOT BEING TRUST WORTHY. MCGAVOCK WROTE ON SERVICE ORDER THE CAR IS FLOODING THEN THE ACCELERATOR BURNT OUT. THIS CAR IS GOING TO GIVE PROBLEMS FROM NOW ON. I TOLD NISSAN USA I WANTED A NEW CAR WITH NO COST TO ME SINCE THE CAR IS NOW BASICALLY A LEMON. MY SON TALKED TO SERVICE ADVISOR AND SERVICE MGR. THEY NOW DENY REPLACING THE ECM. SERVICE MGR SAYS THE PAPERWORK I WAS GIVEN. THE CASHIER MADE A MISTAKE SAYS HE HAS THE FINAL PAPERWORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659484November 19, 2014
AIR BAGS
MY PASSENGER AIR BAG LIGHT KEEPS LIGHTING UP STATING THAT IT IS "OFF". I DRIVE MY 72 YR OLD MOTHER AROUND WHO WEIGHS 152 LBS. MY ISSUE BESIDES THE FACT IF WE GET INTO AN ACCIDENT SHE IS NOT PROTECTED BUT SHE HAS A HEART DEFIBULATOR. THIS NEEDS TO BE FIXED. NO ONE IS DOING ANYTHING ABOUT THIS. ARE THEY WAITING TO BE JUST LIKE GMC? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659486November 19, 2014
AIR BAGS, STEERING, STRUCTURE
I HAVE A CRACK SEPARATING IN A PERFECT SEEM AROUND THE NISSAN SYMBOL ON THE STEERING WHEEL, WHERE AN AIRBAG WOULD DEPLOY- FROM THE FAR LEFT, ALL THE WAY TO THE FAR RIGHT. THERE HAS NOT BEEN ANY SPECIFIC INCIDENT THAT HAS CAUSED THIS TO OCCUR, THIS ISSUE WAS NOTICED BY MYSELF ON 11/17/14. I BROUGHT MY CAR TO THE TEMPE AUTONATION NISSAN 11/18/14 AT 3 PM TO MEET WITH THE SERVICE TEAM MEMBER, [XXX]. I WAS EXPLAINING THE CRACK AND SEPARATING OF THE MATERIALS TO [XXX] PRIOR TO HIM LOOKING AT MY CAR.AFTER SHOWING HIM THE WHEEL, I HAD STATED "I JUST DON'T FEEL LIKE THIS SITUATION LOOKS VERY SAFE AND IT'S DEFINITELY NOT COMFORTABLE", AND [XXX] REPLIED "YEAH", AGREEING WITH MY STATEMENT. [XXX] PROCEEDED TO TAKE DOWN MY VIN AND LOOK IT UP IN HIS COMPUTER.HE SAID MY CAR WAS NOT A PART OF ANY RECALLS AND THAT IF I WANTED TO REPLACE THE PART, I WOULD NEED TO REPLACE THE ENTIRE STEERING WHEEL SYSTEM AND IT WOULD BE OVER ONE THOUSAND DOLLARS. I ASKED HIM IF HE HAD SEEN THIS HAPPEN BEFORE, AND HE SAID "YES, I HAVE SEEN THIS ON ANOTHER ALTIMA". I EXPLAINED TO HIM HOW I DIDN'T THINK IT WAS SAFE AND HE SAID "WELL IT WILL JUST KEEP TEARING AND IT'S NOT LIKE THE AIRBAG IS GOING TO JUST EJECT AT YOU. IT NEEDS IMPACT FOR THAT TO HAPPEN." I THEN ASKED HIM IF THE RIP CONTINUES, IF THE AIRBAG WOULD BE EXPOSED AND HE SAID IT PROBABLY WOULD. AFTER OBVIOUSLY NOTING I WAS NOT HAPPY WITH THE ACCOUNTABILITY NOT BEING TAKEN BY NISSAN, A CO-WORKER OF [XXX] ASKED IF HE COULD ALSO LOOK AT MY CAR. HE TOOK A PEEK AND SAID THAT THERE WAS NOT ANYTHING UNSAFE. IT WAS VERY DISCOMFORTING WITH THE FACT THE SERVICE TEAM MEMBER ORIGINALLY AGREED THAT IT WAS NOT SAFE, AND THEN AFTER NOTICING MY VEHICLE WAS NOT COVERED BY A RECENT AIRBAG RECALL,AND TAKING NOTICE TO THE FACT I REFUSE TO PAY FOR SUCH A DEFECT, HE THEN CLAIMED THERE WAS NOTHING UNSAFE ABOUT THE SITUATION. PLEASE LOOK INTO THIS,SEEMS VERY UNSAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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