Nissan Altima Complaints

15,602 consumer complaints on file.

#10682665February 10, 2015
SEATS, STEERING
FIRST THING I NOTICED THE RUSTING OF THE FLOOR UNDERNEATH THE SCREW BOLTS HOLDING DOWN THE DRIVER SEAT TO BE COMPLETELY RUSTED, MY CONCERN IS THAT IF THAT SCREW BOLT SNAPS OR PULL AWAY FROM THE FLOOR BOARD THERE COULD POSSIBLY BE A SERIOUS ACCIDENT WHILE MAKING A TURN AND THE SEAT SLIPS OUT OF PLACE WHILE TURNING. I QUESTIONED THIS AT THE NISSAN DEALERSHIP THIS PAST DECEMBER 2014 WHEN I TOOK MY CAR IN FOR THE 61,000 MILE CHECK UP. THEN I ALSO WAS TOLD THAT MY STEERING HAD CONTAMINATION IN IT, WHICH FROM JANUARY OF 2005 NISSAN IS THE ONLY COMPANY THAT PERFORMS MAINTENANCE ON MY CAR. I CAME HOME AND LOOKED THIS UP ON THE INTERNET ABOUT ANY RECALLS ON NISSAN CONCERNING STEERING PROBLEMS. I HAD READ WHERE THERE HAVE BEEN CAR WRECKS CONCERNING THE STEER GOING OUT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682088February 9, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE ENGINE STALLED AND THE VEHICLE FAILED TO START WITH THE PUSH TO START BUTTON FUNCTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STARTER, THE FUEL LINE, AND THE STEERING COLUMN WERE REPLACED, BUT FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682122February 9, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THERE WAS RUST UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 4/7/15*CN THE CONSUMER STATED THE BODY WAS RUSTING UNDER THE SEATS. UPDATED 04/14/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682250February 9, 2015
STRUCTURE
THE DASHBOARD OF MY NISSAN ALTIMA 2007 IS MELTING (LITERALLY). I NOTICED A SMALL POND OF GOO LIKE MATERIAL ON MY DASHBOARD. IN LESS THAN A WEEK IT SPREAD OUT LIKE CANCER AND CONTINUES TO SPREAD. THIS POND OF GOO REFLECTS THE SUNLIGHT ON THE WINDSHIELD, CREATING A GLARE THAT BLOCKS MY VIEW AND ENDANGERS MY ABILITY TO DRIVE. NOT TO MENTION THE LOSS OF MY INVESTMENT NOT CAUSED BY IMPROPER USE OF THE VEHICLE (SEE PICTURE) I'VE UNSUCCESSFULLY TRIED TO GET NISSAN TO ASSUME THE REPAIR OF THEIR DEFECTIVE DASHBOARD. I'M NOT CLAIMING NORMAL WEAR AND TEAR OR MECHANICAL ITEMS BUT RATHER A REAL LIFE THREATENING ISSUE. I'VE TALKED TO ADRIAN (457295), JOHN (457263), JESSICA (57758). I WENT A NISSAN DEALERSHIP WHERE THEY DIAGNOSED THAT IT'LL CONTINUE TO EXPERIENCE MELTING AND ONLY REPLACING COULD FIX THE ISSUE. TODAY NICK (7583) CALLED ME TO SYMPATHIZE WITH ME BUT HOW UNFORTUNATELY NISSAN CANNOT REPLACE MY MELTING DASHBOARD AND THAT THE ISSUE CANNOT BE ESCALATED ANY FURTHER. IT IS SHAMEFUL TO SEE HOW NHTSA HAS MORE THAN 200 REPORTS OF MELTING DASHBOARD, NISSAN CAN SPEND MILLIONS OF DOLLARS IN A SUPER BOWL AD #WITH DAD APPEALING TO CUSTOMER LOYALTY BUT NISSAN CANNOT ASSUME RESPONSIBILITY OF A DEFECTIVE MATERIAL THAT COULDN'T PERFORM IN FLORIDA. ..UPDATED 03-04-15*BF UPDATED 6/17/2015*JS UPDATED 12/09/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682342February 9, 2015
STRUCTURE
DASH BOARD IS MELTING AND POSES A POSSIBLE DANGER WHEN DRIVEN IN THE SUNLIGHT. VEHICLE IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682360February 9, 2015
ENGINE, FUEL/PROPULSION SYSTEM
UPON DRIVING THE VEHICLE THERE WAS A STRONG SMELL OF GASOLINE INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE STARTED SMOKING WHILE DRIVING IMMEDIATELY THE CAR RAN HOT. HAD THE CAR TOWED TO NEAREST DEALER THAT THEN INFORMED THAT THE EXHAUST MANIFOLD/CATALYST CONVERTER HAD FAILED AND WAS LEAKING. WHICH THEY INFORMED ME WAS VERY DANGEROUS BUT THEY WHERE NOT RESPONSIBLE FOR REPAIRS WHICH LED TO CRACKED HEADS ON THE MOTOR AND EVENTUALLY TOTAL ENGINE FAILURE. WHAT A SAFE VEHICLE FOR A SINGLE MOTHER OF TWO CHILDREN? NOT SO MUCH,. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681982February 8, 2015
POWER TRAIN, ENGINE AND ENGINE COOLING
CAR STARTS AND STALLS/ENGINE LIGHT ON. WAS TOLD IT IS THE CRANK AND CAM SENSOR AS WELL AS THE TRANSMISSION INPUT SPEED SENSOR. WE NOTICED THIS IS A BIG ISSUE AND MANY CARS HAVE BEEN RECALLED FOR THIS ISSUE BUT NOT ALL, INCLUDING OURS. IF THIS IS SUCH A MAJOR ISSUE WHY ARE ONLY SOME BEING REPAIRED BY DEALER. IS THERE ANYTHING WE CAN DO TO GET THE DEALER TO REPAIR IT. THIS IS MY FATHER'S CAR BUT IT IS MY INFORMATION BELOW. HE DOESN'T SPEAK ENGLISH. THANK YOU VERY MUCH. *TR UPDATED 4/13/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682023February 8, 2015
STRUCTURE
I BEGAN TO NOTICE SOME STICKINESS ON MY DASHBOARD A FEW YEARS AGO. EVENTUALLY, SOME SECTIONS OF THE DASHBOARD MELTED SO MUCH THAT THEY BECAME WET AND SHINY. BECAUSE THE TEXTURE CHANGED, THE MELTED AREAS BEGAN TO CAUSE A GLARE ON THE GLASS OF THE WINDSHIELD. IT BECAME VERY DIFFICULT TO SEE STRAIGHT OUT WHEN ANY LIGHT REFLECTED OFF OF THE DASHBOARD AND CAUSED THE GLARE. I AM AFRAID BECAUSE THE GLARE CAN EASILY BLOCK THE VISIBILITY OF SOMETHING IN THE ROAD OR SOMEONE AHEAD OF ME. I OFFICIALLY BROUGHT THIS PROBLEM TO THE ATTENTION OF THE DEALERSHIP ON 10/17/13 EVEN THOUGH THE PROBLEM HAD BEGUN BEFORE THEN. ON THAT DATE, I WAS TAKING MY CAR TO THE DEALERSHIP DUE TO ANOTHER ISSUE THAT WAS COVERED BY MY WARRANTY. OUT OF CURIOSITY, I ASKED THE GREETER AT THE DEALERSHIP ABOUT IT AND SHE SAID THAT SHE HAD SEEN MANY OF THESE CASES BEFORE. I COULDN'T BELIEVE IT. ONE OF THE ATTENDANTS TOOK PICTURES AND SUBMITTED IT TO THE COMPANY FOR APPROVAL TO COVER REPAIRS UNDER WARRANTY. HE LEFT ME A VOICE MESSAGE A WEEK LATER INDICATING IT WAS NOT APPROVED. A YEAR LATER, I SAW THIS SAME SITUATION COVERED BY THE NEWS (NBC 6) AND IT IS OBVIOUSLY A DEFECT THAT MANY OF US ARE BEING IMPACTED BY. THIS IS NOT "WEAR AND TEAR" BUT A POORLY MANUFACTURED PLASTIC DASHBOARD. I AM PUTTING IN THIS OFFICIAL COMPLAINT BECAUSE I FEEL THAT THIS IS A DEFECT THAT CAUSES UNSAFE DRIVING CONDITIONS. I AM ALSO CONCERNED ABOUT THE POSSIBILITY OF THERE BEING TOXIC GASES FROM THE MELTING PLASTIC THAT MY FAMILY MAY BE BREATHING. I'VE NEVER SEEN DASHBOARDS MELT LIKE THIS BEFORE AND I BELIEVE IT NEEDS TO BE INVESTIGATED. THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR UPDATED 4/12/2016*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681936February 7, 2015
STRUCTURE
THE DASHBOARD HAS BECOME STICKY AND SHINY CAUSING AN UNSAFE GLARE ONTO THE WINDSHIELD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681948February 7, 2015
ELECTRICAL SYSTEM
PASSENGER AIR BAG LIGHT STAYS ON. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681656February 6, 2015
AIR BAGS, SEATS
THE OCCUPANT CLASSIFICATION SYSTEM (AIRBAGS) TURN OFF WHEN THE PASSENGER SEAT IS OCCUPIED BY PERSON WEIGHING 130+ POUNDS. THIS HAPPENS IF CAR IS IDLE, AND AT ALL SPEEDS. CAR HAS BEEN TAKEN TO THE DEALERSHIP TO BE SERVICED FOR THE RECALL ON 4 SEPERATE OCCASIONS AND DEALER HAS ACKNOWLEDGED THAT THEY DO NOT KNOW WHAT TO DO AS THEY HAVE TRIED MULTIPLE REMEDIES AND CANNOT FIX IT. THEY REFUSE DOING ANYTHING ELSE TO DO AND SAY IT IS NOT THEIR PROBLEM. THE DEALERSHIP IS NISSAN OF MCKINNEY IN TEXAS. GENERAL MANAGER IS DAVID KELLY AND SERVICE TECHNICIAN IS MATT JOHNSON. I DO NOT FEEL SAFE IN THE CAR AS THIS IS A SERIOUS SAFETY HAZARD. THERE IS A REBUTTABLE PRESUMPTION THAT A REASONABLE NUMBER OF ATTEMPTS HAVE BEEN UNDERTAKEN TO CONFORM A MOTOR VEHICHLE TO THE APPLICABLE EXPRESS WARRANTIES. IT HAS BEEN SUBJECT TO REPAIR ON 4 SEPERATE OCCASSIONS. THE CAR HAS GUARDS ON THE UNDERSIDE OF THE CAR THAT HAVE FALLEN OFF ON 3 SEPERATE OCCASIONS AND BEEN FIXED TO NO AVAIL. THE DEALERSHIP ACKNOWLEDGES THAT THEY SOLD AN EXTENDED MAINTANCE WARRANTY TO ME AND MISS REPRESENTED THE PRODUCT AND DID NOTHING TO MAKE AMENDS UNTIL I INQUIRED ON SEVERAL OCCASIONS. NISSAN OF MCKINNEY IN TEXAS SOLD THE 2013 NISSAN ALTIMA WITH PREMIUM DUNLOP TIRES AND CHARGED A PREMIUM FOR THE TIRES AT THE TIME OF THE SALE. THE ORIGNIAL DUNLOP TIRES ARE BALD AN WILL NOT PASS INSPECTION, WHICH WAS ACKNOWLEDGED BY MATT AND GENERAL MANAGER DAVID KELLY, AT 19,000 MILES. THESE TIRES HAVE A 65,0000 MANUFACTURE WARRANTY FROM DUNLOP/GOODYEAR AND THE DEALER WILL NOT MAKE GOOD OR REPLACE THE TIRES AS THEY ARE CLEARLY FAULTY. THE MISSREPRESENTATION OF THE 2013 NISSAN ALTIMA HAS CAUSED AN EXTREME AMOUNT OF UNDO STRESS AND THE DEALERSHIP REFUSES TO MAKE ANY REMEDY AT ALL. NISSAN OF MCKINNEY TEXAS AND THEIR GENERAL MANAGER HAVE SOLD ME A CAR THAT FALLS UNDER THE TEXAS LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681682February 6, 2015
POWER TRAIN
TRANSMISSION BEGINS TO VIBRATE WHEN CAR IS LOADED WITH PASSENGERS AND / OR GOING UP A HILL. REPORTED IT TO LOCAL NISSAN DEALER AT 17,000 MILES AND IT SEEMED TO STOP VIBRATING FOR ABOUT 5,000 AND THEN IT STARTED AGAIN. WE NOW HAVE 35,000 MILES ON THIS CAR AND WE HAVE TAKEN IT TO THE LOCAL NISSAN DEALER AGAIN. THEY PERFORMED A TCM REPROGRAM TO THE CAR, BUT THE TRANSMISSION STILL VIBRATES. WE HAVE REPORTED THIS TO NISSAN CORP OFFICE AND THEY HAVE SET UP CASE # 17560576 TO BEGIN LOOKING INTO WHAT IS CAUSING THIS PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681705February 6, 2015
STRUCTURE:BODY:HOOD
WHILE ACCELERATING TO ENTER A HIGHWAY, THE HOOD BLEW OPEN AND CRASHED INTO THE WINDSHIELD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681744February 6, 2015
STRUCTURE, VISIBILITY
I BOUGHT A NISSAN ALTIMA COUPE FROM AUTO NATION NISSAN IN SOUTH FLORIDA. SINCE THE PURCHASE THE SOUTH FLORIDA SUNLIGHT HAS MELTED MY DASHBOARD, TODAY I NEARLY GOT INTO A MOTOR VEHICLE ACCIDENT TRYING TO LOOK AROUND THE GLARE ON MY WINDSHIELD CAUSED BY THE MELTING DASHBOARD. THE MELTING IS EXTREMELY UNSAFE AND I'M NOT THE ONLY NISSAN OWNER IN SOUTH FLORIDA EXPERIENCING THIS PROBLEM. PLEASE HELP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681747February 6, 2015
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
DID CHECK ENGINE LIGHT REPAIR FIXED CRANK POSITION SENSOR . I DRIVE TO THE STORE CAR SHUTS DOWN TO 5MPH I PULL OVER RESET CHECK ENGINE LIGHT THEN IT WORKS FINE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681773February 6, 2015
AIR BAGS, STRUCTURE:BODY
I WAS COMING OFF 295 AND HIT A PATCH OF BLACK ICE LOST CONTROL OF MY CAR AND HIT A GUARDRAIL. THE AIR BAGS NEVER WENT OFF AND EVERYONE AT THE SCENE WAS TRYING TO FIGURE HOW OR WHY THEY DID NOT GO OFF. MY CAR IS TOTALED .. UPDATED 02/19/15 *BF UPDATED 3/30/2016*JS UPDATED 9/20/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10681780February 6, 2015
UNKNOWN OR OTHER
THIS VEHICLE WAS LEASED NEW ON DEC, 2, 2014 FROM A NISSAN DEALER LOCATED IN WASHINGTON, PA. THE VEHICLE HAS HAD A BURNING AND SULFUR ODOR SINCE DAY ONE AND THE SULFUR ODOR IS GETTING WORSE. THE VEHICLE IS RATED FOR 38 MPG HIGHWAY AND 27 MPH CITY. THE VEHICLE MPG IS GROWING WORSE AND IT GETS ABOUT 24 MPG AS I WRITE THIS. VEHICLE WAS TAKEN IN FOR SERVICE TO DETERMINE THESE ISSUES AND I WAS TOLD NO PROBLEMS FOUND. IT WAS SUGGESTED TO ME TO TRY OTHER FUEL STATIONS AND TO KEEP IN MIND GAS IS NOW CHEAP! CONTACTED NISSAN USA SEVERAL TIMES WHERE YOU SPEAK TO PEOPLE WHO REFUSE TO GIVE OUT THEIR LAST NAME AND I WAS TOLD THE SELLING DEALER WILL NOT LOOK AT THE CAR ANY FURTHER SO I ASK FOR NISSAN TO BUY IT BACK. AS OF 2/6/15 I AM WAITING FOR A RESPONSE FROM NISSAN USA. I MADE AN APPOINTMENT WITH ANOTHER NISSAN DEALER AND THEY HAVE AGREED TO INVESTIGATE MY COMPLAINTS ABOUT THE SULFUR ODOR AND VERY POOR MPG. MY WIFE HAS A ALLERGY TO SULFUR AND CANNOT DRIVE THIS VEHICLE BECAUSE SHE NEVER KNOWS WHEN THE SULFUR ODOR WILL FILL THE CABIN AND SHE THEN HAS TO PULL OFF THE ROAD, OPEN THE WINDOWS. THE LAST TIME SHE WAS OPERATING THE VEHICLE ON AN INTERSTATE HIGHWAY (01/31/15) THE CAR BEGIN EMITTING A VERY STRONG SULFUR ODOR AND SHE HAD TO PULL OFF AND GET OUT OF THE CAR. THE SELLING DEALER REFUSES TO PROVIDE SERVICE OR ASSIST IN ANY MANNER. NISSAN USA IS BACKING UP THE DEALER. THIS IS HOW NISSAN TREATS AN CUSTOMER WHO HAS OWNED/LEASED 8 NISSAN VEHICLES! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681821February 6, 2015
STRUCTURE
I LIVE IN HAWAII AND AFTER A COUPLE OF YEARS OWNING THIS VEHICLE, THE DASHBOARD BEGAN TO MELT CAUSING A VERY BAD GLARE TO THE DRIVER. THE MELTING STARTED SMALL BUT GOT WORSE OVER TIME. I BELIEVE THE GLARE IS A SAFETY HAZARD AND A RECALL SHOULD BE ISSUED BY NISSAN TO REPLACE THE DASHBOARD. I HAVE NEVER PUT ANY KIND OF PRODUCT, THE ONLY REASON I CAN THINK OF IS THE HOT SUN LIVING IN HAWAII. I HAVE READ OTHER COMPLAINTS BY NISSAN ALTIMA OWNERS IN WARM CLIMATES AS WELL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681852February 6, 2015
STRUCTURE, VISIBILITY
CARS DASHBOARD IS MELTING. THE DASHBOARD IS LITERALLY PEELING OFF WHEN TOUCHED. STICKY RESIDUE REMAINS ON THE DASHBOARD AND IT WON'T CLEAN OFF. WHENEVER THE SUN IS OUT, THE SHINY, STICKY DASHBOARD REFLECTS ONTO THE WINDSHIELD CAUSING A BLINDING GLARE. THIS GLARE ALMOST CAUSED ACCIDENTS BECAUSE OF THE LIMITED VISIBILTY. THIS PROBLEM NEEDS TO BE FIXED BY NISSAN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681644February 5, 2015
ELECTRICAL SYSTEM
I AM CURRENTLY IN THE ARMY. I AM CONDUCTING TRAINING AT FORT SILL, OK AND MY WIFE IS IN NORTH CAROLINA WHERE I ACTUALLY WORK. MY WIFE DROPPED THE KIDS OFF AT THEIR SCHOOLS AND WENT TO THE STORE WHERE THE CAR WAS RUNNING FINE AND WAS HAVING NO ISSUES. WHEN SHE RETURNED TO THE CAR TO START IT, THE STEERING WHEEL WAS LOCKED, BRAKES WERE LOCKED, DASHBOARD LIGHTS WOULD NOT COME ONE, HAD THE RED BLINKING CAR WITH KEY SYMBOL AND THE IGNITION SWITCH WAS SAYING LOCKED, SHE WAS STUCK IN TOWN, NO WAY TO PICK UP OUR KIDS, AND NO WAY TO GET BACK HOME. ENDED UP PAYING TOW TRUCK TO TAKE CAR TO THE HOUSE, CHANGED BATTERIES IN KEY FOB. CHECKED THE BATTERY, AND NOTHING HAS FIXED IT. I HAVE DONE SOME RESEARCH ON THIS ISSUE AND THERE ARE A MULTITUDE OF COMPLAINTS ON THIS. THIS NEEDS TO BE FIXED NOW, I WOULD BE A LOT MORE FURIOUS IF IT WOULD HAVE BEEN MY WIFE ALONG WITH BOTH OF MY SONS THAT ARE 4 AND 2. THEY WOULD HAVE BEEN STUCK THERE IN THE COLD WITH NO WAY HOME AT THAT TIME. NISSAN NEEDS TO GET OFF THEIR BUTTS AND TAKE RESPONSIBILITY ON THEIR CAR DEFECTS. THIS IS A SERIOUS PROBLEM AND POTENTIALLY BE A HAZARD IF THIS HAPPENS WHILE DRIVING. PLEASE PUSH TO GET THIS ISSUE FIXED BEFORE SOMEONE DOES GET HURT. DO A SEARCH ON 2011 NISSAN ALTIMA WITH STEERING WHEEL LOCKING AND NOT STARTING YOU WILL BE AMAZED AT ALL THESE COMPLAINTS.NOW MY WIFE HAS TO WAIT UNTIL I GET BACK FROM TRAINING TO GET THE CAR FIXED. GETTING IT FIXED HERSELF IS IMPOSSIBLE DUE TO MY 4 YEAR OLD BE AUTISTIC. I AM BEGGING FOR YOUR HELP AND TO LOOK INTO THIS ISSUE FOR EVERYONE'S SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Altima