Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11397037February 19, 2021
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
FCM KEEPS BLINKING AND ALARM SOUNDING WHEN I STARTED THE CAR. MY CAR BEEN SERVICE AT CAR DEALERSHIP SINCE PURCHASED. AFTER 100K MILES THEY NOW DISCOVERED CATALIC CONVERTER NEED TO BE REPLACED PER DEALERSHIP. BUT NOTHING ABOUT FCM PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396847February 18, 2021
STRUCTURE:BODY, SEAT BELTS, VISIBILITY/WIPER
HARPSWELL AUTO ILLEGALLY SOLD ME A VEHICLE WITH 5 SAFELY RECALLS ON THE VEHICLE BEFORE I BOUGHT THE VEHICLE. SAFETY RECALL CODES ARE C1611Z, C1614Z, C1801R, C1806Z, C2003R. I BOUGHT THE VEHICLE 4/25/2020 AND 2 RECALLS WERE DUE IN 2016 AND 3 WERE DUE IN 2019. WHERE THESE ARE VERY BIG SAFETY RECALLS I THINK HARPSWELL AUTO NEEDS TO HAVE THEIR LICENSE REVOKE FOR SERVICE AND INSPECTION STICKERS BECAUSE MY VEHICLE SHOULD NEVER HAVE PASSED INSPECTION WITH THE CROSSMEMBER RECALL COMPLETELY ROTTED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395911February 12, 2021
VISIBILITY/WIPER
WIFE WAS DRIVING HER 2016 MITSUBISHI OUTLANDER FROM BISBEE TO SIERRA VISTA, AZ ON SR 92 WHEN ALL OF A SUDDEN SHE HEARD AN EXPLOSION. SHE IMMEDIATELY DUCKED THINKING THAT SOMEONE HAD SHOT AT HER. A NEARBY MOTORIST WAS POINTING TO HER AND HER CAR. SHE DIDN'T KNOW WHAT TO MAKE OF IT, SO SHE PULLED OVER AND EXAMINED HER CAR AND NOTICED A HUGE HOLE IN HER CAR SUNROOF. SHE HAD CALLED ME (HUSBAND) AND TOLD ME WHAT HAPPENED AND ADVISED HER TO CONTINUE TO DRIVE HOME SLOWLY, SO SHE ACTIVATED HER EMERGENCY LIGHTS AND DROVE SLOW. THEN SHORTLY, SHE WAS PULLED OVER BY A COCHISE COUNTY DEPUTY AND ASKED HER IF SHE WAS IN A CAR ACCIDENT AND TOLD THE DEPUTY SHE WAS NOT INVOLVED IN A CAR ACCIDENT AND TOLD HIM WHAT HAPPENED AND WAS TAKEN BACK BY THE SUNROOF DAMAGE. THE DEPUTY ADVISED HER SHE COULDN'T DRIVE THE VEHICLE BECAUSE ALL THE GLASS WAS FALLING ONTO THE ROADWAY. SHE SAID SHE WOULD CALL ME TO GET A TOW TRUCK AND SAID HE WOULD FOLLOW HER INTO TOWN AND SAID TO GO STRAIGHT HOME IN WHICH SHE DID RIGHT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395590February 10, 2021
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY WHEN AN ACTIVE STABILITY CONTROL SERVICE WARNING DISPLAYED ON THE DASHBOARD. IT WAS COUPLED WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY CAUSED MY CAR TO SEIZE UP MAKING ME MOMENTARILY LOSE CONTROL OF THE VEHICLE. AS I REGAINED CONTROL THE VEHICLE CONTINUED TO RESIST ANY ACCELERATION WHILE THE RPMS WOULD FREQUENTLY SPIKE. I ALSO LOST ANTI-LOCK BRAKE FUNCTIONALITY WITH NO DASHBOARD WARNING. THROUGH MY MECHANIC I LATER FOUND OUT THE CAR WAS FORCING ITSELF INTO "LIMP MODE" BECAUSE THE ENGINE AIR FLOW SENSOR WAS GIVING A FAULTY READING. ALL OF THIS PUT MY CAR INTO CONDITIONS FOR A CRASH HAD I NOT ACTED QUICKLY TO AVOID IT. IT ALSO CREATED A REPAIR BILL THAT WAS UNNECESSARY AS THIS IS APPARENTLY PART OF A KNOWN TECHNICAL SERVICE BULLETIN TSB-13-13-008. I FIND IT INAPPROPRIATE AND IRRESPONSIBLE OF MITSUBISHI TO NOT HAVE ALERTED ME TO THE DEFECT IN THE AIR FLOW SENSOR AND FILTER BOX. IT CAUSED A NEEDLESS DANGEROUS DRIVING CONDITION AND EXCESS REPAIRS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11394488February 3, 2021
PARKING BRAKE
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO SOUTH COAST MITSUBISHI (2480 HARBOR BLVD, COSTA MESA, CA 92626) WHERE THEY INSPECTED THE VEHICLE AND COULD NOT FIND A DEFECT. UPON RETURN OF THE VEHICLE, THE CONTACT EXPERIENCED THE FAILURE AGAIN WHILE TRAVELING ON THE HIGHWAY WITH THE TRANSMISSION OVERHEAT AND BRAKE SYSTEM WARNING LIGHTS ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V741000 (PARKING BRAKE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD ALSO TAKEN THE VEHICLE TO CERRITOS MITSUBISHI (10944 SOUTH ST, CERRITOS, CA 90703) WHERE THEY INSPECTED THE VEHICLE AND THEY ALSO WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390935February 1, 2021
AIR BAGS
AIR BAG LIGHT IT JUST ON DASH DOESNT GO OFF HAVENT BEEN IN A ACCIDENT RECENTLY EITHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391077February 1, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2020 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE ANOTHER DRIVER WAS DRIVING AT APPROXIMATELY 25-30 MPH, THE DRIVER EXPERIENCED A MEDICAL EMERGENCY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE OCCUPANT IN THE PASSENGER'S SEAT SUSTAINED A HEAD INJURIES AND MEDICAL ATTENTION WAS PROVIDED. THE FIRE AND POLICE DEPARTMENT WERE AT THE SCENE. THERE WAS NO REPORT OF A FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11390090January 26, 2021
POWER TRAIN
MY CAR IS 4 MONTHS OLD WITH 5500 MILES ON IT. DRIVING AT 70MPH WITH CRUISE CONTROL ON, CAR STARTED TO KNOCK AND BUCK. I REDUCED SPEED. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE D FOR GEAR SELECTION STARTED TO BLINK. I PULLED OVER AND SHUT THE CAR OFF. I RESTARTED AND THE LIGHT WENT OFF. I DROVE HOME AT A REDUCED SPEED. I TOOK IT BACK TO THE DEALER AND THEY SAID I NEED A NEW TRANSMISSION. 5500 MILES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387611January 11, 2021
SERVICE BRAKES
WHEN USING THE BRAKE AUTO HOLD I STEPPED ON THE GAS WHILE SCRATCHING MY SIDE AT THE SAME TIME TO CROSS THE ROAD. I ACCIDENTALLY UNBUCKLED MY SEAT BELT WHICH THEN CAUSED THE BRAKE AUTO HOLD TO DISENGAGE AND AUTOMATICALLY APPLY THE PARKING BRAKE. THIS CAUSED MY CAR TO STOP DIRECTLY IN FRONT OF ONCOMING TRAFFIC. I COULD NOT DISENGAGE THE PARKING BRAKE UNTIL I REBUCKLED MY SEAT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387253January 8, 2021
POWER TRAIN
I WENT TO GO TURN ON MY CAR WHEN I GOT OUT OF WORK AND WHEN I PUT THE VEHICLE ON DRIVE AND PRESSED THE GAS PEDAL THE CAR WOULD NOT MOVE WHEN THE GAS PEDAL WAS PRESSED! SO I TURNED OFF THE CAR AND TURNED THE CAR BACK ON AND PUT THE CAR ON DRIVE AND PRESSED THE GAS PEDAL AND THE CAR REVVED UP AND MOVED A LITTLE WITH HESITATION. SO I PUT THE CAR ON REVERSE AND PRESSED THE GAS PEDAL AND CAR WOULD REV UP BUT NOT MOVE! SO I TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN AND PUT IT IN REVERSE AGAIN AND PRESSED THE GAS PEDAL AGAIN AND THE CAR MOVED BUT WITH HESITATION AND WITH NOT A LOT OF FORCE! SO I LEAVE THE CAR AT MY WORKPLACE AND GET THE CAR TOWED TO MY HOUSE THE NEXT DAY! I CALL THE DEALER BECAUSE MY MECHANIC SEEN THERE WAS A RECALL WITH THE VEHICLE HESITATING TO MOVE AND I GAVE THEM MY VIN NUMBER AND THE DEALER TOLD ME THERE'S NOTHING THEY COULD DO BECAUSE MY VEHICLE WASN'T ON THE RECALL LIST ! THEY ALSO TOLD ME THAT TO REPLACE THE TRANSMISSION IT WAS GOING TO COST ABOUT $8000. MY VEHICLE ONLY HAS 114000 MILES I SHOULDN'T BE HAVING THIS PROBLEM! SO NOW I'M STUCK WITH A CAR THAT NEEDS A NEW TRANSMISSION/POWER TRAIN !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386334January 3, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE VEHICLE STOPS RANDOMLY WHILE DRIVING- USUALLY WHILE GOING 60 MPH AND REDUCING THE SPEED IN THE EXPRESS WAY, IT JUST AUTOMATICALLY TURNS OFF. IT HAS ALREADY HAPPENED TO ME TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385561December 30, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385543December 29, 2020
EXTERIOR LIGHTING
THIS IS NOW MY SECOND COMPLAINT TO YOU. AGAIN ON THE HEADLIGHTS THIS TIME THEY WENT OUT AT THE SAME TIME WHILE DRIVING ON A TWO LANE HIGHWAY SHORTLY AFTER MIDNIGHT.THANK GOD I HAD HIGH BEANS EVEN THOUGH I'M SURE THE PEOPLE I PASSED DIDN'T APPRECIATE IT. SINCE OWNING THIS SUV I HAVE HAD THE BULBS REPLACED 5 TIMES ON THE RIGHT SIDE AND 7 TIMES ON THE LEFT.WAS TOLD BY AUTOZONE THAT THEY BELIEVE THE SEAL AROUND THE LIGHT IS CAUSING THE MOISTURE TO ENTER AND CARRODE .NOT SURE IF THIS IS THE REAL PROBLEM!. THE PRICE OF THESE REPLACEMENT BULBS ARE NOT CHEAP.I HAVE NEVER HAD AN ISSUE LIKE THIS ON ANY OF MY VEHICLES DURING MY LIFETIME.... I SEE I AM NOT THE ONLY ONE TO COMPLAIN ABOUT THIS ISSUE, I FOUND MANY COMPLAINTS BY SEARCHING THE NET..I FEEL THIS IS A HUGE SAFETY ISSUE AND IT NEEDS TO BE CORRECTED BY MITSUBISHI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384940December 25, 2020
POWER TRAIN
EARLY FAILURE OF THE TRANSMISSION ON OUTLANDERS IS KNOWN PROBLEM AND PUTS DRIVERS AT RISK FOR SERIOUS INJURY WHEN THE CAR GOES INTO A SAFE MODE LEAVING THE CAR STRANDED IN THE ROAD. MY CAR GAVE ME NO WARNING PRIOR TO THE CAR SHUTTING DOWN. I WAS STUCK IN THE MIDDLE OF AN INTERSECTION ON A SUNDAY MORNING. IT TOOK > 1 HOUR TO HAVE THE CAR TOWED OUT OF HARMS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384061December 18, 2020
SERVICE BRAKES
PARKING BRAKE IS NONFUNCTIONAL DUE TO PARTS OF BRAKE CALIPER RELATED TO PARKING BRAKE BECOMING STUCK IN PLACE, AND PREVENTING THE PARKING BRAKE FROM ENGAGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383195December 13, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING IN A PARKING LOT AND SLOWED DOWN BECAUSE OF A BUMP THE CAR IMMEDIATELY DIED AS SOON AS I PASSED THE BUMP WITH NO ENGINE LIGHT ERRORS. THE BATTERY WAS CAR JUMP AND NOTHING HAPPENED. THE BATTERY WAS TESTED WITH VOLTAGE METER AND SAME ISSUE. WHEN YOU TURN ON THE CAR NOTHING HAPPENS, NO SOUND, NO CRANKS, NO ENGINE LIGHT. I HAD THE CAR TOWED AT HOME. THIS IS A SAFETY ISSUE AND VERY CONCERNING. THE CAR IS 2018 OUTLANDER ES AND HAVE 34K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377107November 30, 2020
EXTERIOR LIGHTING
WHILE BRAKING, THE DRIVER SIDE BRAKE LIGHT IS ONLY WORKING WHEN THE HEADLIGHTS ARE NOT TURNED ON. I READ UP ON MITSUBISHI RECALLING BRAKE LIGHTS ON OUTLANDERS AND WHEN I LOOK UP MY VIN FOR A RECALL THERE IS NOT ONE ON THERE FOR THAT. THIS IS AN EXTREME ISSUE. LAST YEAR WE HAD IT LOOKED AT, THE WHOLE LIGHT ASSEMBLY REPLACED, THE FUSE REPLACED AND YET NOTHING WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376171November 24, 2020
UNKNOWN OR OTHER
THE SUNROOF GLASS EXPLODED OUT OF OUR CAR WHILE WE WERE DRIVING ON THE FREEWAY IN IDAHO. THE SUNROOF WAS CLOSED BECAUSE IT HAD BEEN RAINING AND IT WAS COLD. MITSUBISHI HAD A SIMILAR PROBLEM WITH SUNROOF GLASS DETACHING IN OUTLANDERS FROM 2007-2010. WHEN WE CONTACTED MITSUBISHI THEY INFORMED US THAT THE GLASS FLYING OUT OF OUR SUNROOF WAS NOT A SAFETY PROBLEM OR A MANUFACTURER'S DEFECT EVEN THOUGH IT WAS RULED AS SUCH IN PREVIOUS YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373554November 7, 2020
POWER TRAIN
I WAS DRIVING ON THE FREEWAY, AND SUDDENLY MY CAR BEGAN TO JERK, AS IF IT WAS HICCUPING, AND REFUSED TO ACCELERATE FOR A NUMBER SECONDS. IT LABORED TO MAKE IT HOME. IT WAS DANGEROUS BECAUSE IT WOULD ACCELERATE AND THEN JERK CAUSING TRAFFICS TO ABRUPTLY HALT WITHOUT WARNING, BY THE TIME I GOT HOME IT WAS STUCK ON 1ST GEAR, AND NOW WON'T EVEN REVERSE. MY CAR IS NOT DRIVE ABLE . SOMETHING IS WRONG WITH THE TRANSMISSION IT THRU A TRANSMISSION CODE. I THINK IT MIGHT BE A RECALL ASSOCIATED WITH THIS. I BELIEVE THE CONSTANT VELOCITY TRANSMISSIONS ARE RECALLED, MY VEHICLE HAS A CVT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372647November 2, 2020
POWER TRAIN
THE TRANSMISSION DOES NOT CHANGE ALL THE TIME TOOK IT TO A TRANSMISSION SHOP AND SAID THEY WAS A RECALL IN 2014,15 FOR THIS PROBLEM. AND WAS SEE IF ANY OTHER 2012 HAD THE SAMD PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mitsubishi Outlander