MINI Cooper Complaints

4,588 consumer complaints on file.

#10783460October 19, 2015
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
PURCHASED CAR APRIL 2014 W 46,000 MILES. WARRANTY HISTORY SHOWED VALVE GASKET REPLACED. AT 64000 MILES DEALER SAYS IT NEEDS TO BE REPLACED AGAIN. NOT TOLD AT PURCHASE - AT MINI DLR - THAT CAR CONSUMES A QUART OF OIL EVERY 700 MILES WHICH I WAS JUST TOLD BY LOCAL SERVICING DEALER THAT THEY CONSIDER THAT NORMAL. LEAK AT GASKET CONTRIBUTES TO AIR INFILTRATION AND POOR OIL CONSUMPTION I WAS TOLD. I WOULD NOT HAVE PURCHASED THE CAR KNOWING THIS. IT ADDS CONSIDERABLY TO THE OPERATING COSTS. AFTER TELLING SERVICING DLR THIS WEEKEND THAT I KNEW THE CAR HAD ALREADY HAD VALVE COVER GASKET REPLACED, HE SAID HE WOULD COVER 75% OF OVER $800 COST. HE OBVIOUSLY KNEW THAT IT DIDN'T OR SHOULDN'T NEED THAT WORK SO SOON AFTER BEING DONE. THE MINI DEALERS ARE THIEVES AND WITHHOLD VITAL INFORMATION. THE STRUT MOUNT APPARENTLY IS ALSO "DOMED" WHICH SPEAKS TO STRUCTURAL INTEGRITY OF THIS CAR. I WOULD NEVER RECOMMEND A MINI TO ANYONE AND FEEL THEIR PRACTICES ARE COMPLETELY UNETHICAL AND THE BUILD QUALITY IS SUBSTANDARD TO WHAT IS CONSIDERED NORMAL. WHO NEEDS TO HAVE THE VALVE COVER GASKETS REPLACED TWICE IN UNDER 65,000 MILES? WHO HAS TO GO AND BUY OIL EVERY MONTH AND A HALF? THE LAST CAR I OWNED THAT NEEDED THAT WAS A 20 YEAR OLD 1975 PONTIAC WITH OVER 100K. MILES. GARBAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783526October 19, 2015
AIR BAGS
I WAS INVOLVED IN A CAR ACCIDENT ON 10/15/2015 WHICH I REAR ENDED A PICKUP TRUCK. I WAS GOING ROUGHLY 45-50 MPH WHEN THE TRUCK IN FRONT SLAMMED THEIR BRAKES WHICH CAUSED ME TO CRASH INTO HIS REAR END OF THE TRUCK. THE FRONT OF THE CAR IS IN BAD SHAPE AND LUCKILY I WAS NOT INJURED. HOWEVER, THE AIRBAGS IN THE CAR DID NOT DEPLOY WHICH I FIND VERY DISTURBING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10783527October 19, 2015
ENGINE
I HAVE A 2014 MINI COOPER HARDTOP. I HAVE HAD THIS CAR SERVICED AT LEAST 4 SEPARATE TIMES FOR A RECURRING ISSUE. TODAY WAS VERY DIFFERENT AND UNEXPLAINABLE. I WAS DRIVING TO WORK ON THE FREEWAY, MY CAR REACHES SPEEDS OF 80 AT LEAST, BUT I HAD SLOWED TO A CRAWL BEFORE THE TOLL PLAZA. TRAFFIC WAS THE USUAL HEAVY TRAFFIC. I MUST HAVE BEEN GOING 5-10 MPH IN STOP AND GO TRAFFIC. SUDDENLY, TH CAR STARTED BUCKING , LIKE IT WAS HAVING TROUBLE DOWNSHIFTING . THIS IS THE TYPICAL BUCKING IT MAKES RIGHT BEFORE THE "DRIVE TRAIN MALFUNCTION: DRIVE MODERATELY." WARNING COMES ON. THE ENGINE STARTED TICKING (TO ME THAT IS INDICATING LACK OR NO OIL). "DRIVE TRAIN MALFUNCTION: DRIVE MODERATELY." AND "DROP IN OIL PRESSURE. SLOW TO A STOP " WARNINGS BOTH CAME ON. I PULLED OVER 3 LANES QUICKLY TO THE SIDE OF THE FREEWAY , SHUT THE CAR OFF AND HOPED I WAS IN A SAFE SPOT. WHEN THE TOW TRUCK OPERATOR CAME, HE TOLD ME OIL WAS UNDERNEATH MY CAR. WHY WOULD A CAR JUST SPILL OIL OUT WHILE DRIVING ? IM PRETTY SCARED OF WHAT HAS HAPPENED TO MY ENGINE. CAR IS AT THE DEALER, AND I'M REALLY NOT CONFIDENT IN THIS CAR. I HAVE NOT BEEN CONFIDENT SINCE ALL OF THE PROBLEMS I HAVE HAD SINCE PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782537October 15, 2015
AIR BAGS, SEATS
THE WRITTEN "SAFETY RECALL NOTICE" THAT I RECEIVED IN THE MAIL YESTERDAY, OCTOBER 14, 2015, OF WHICH BMW/MINI LIKELY PROVIDED NHTSA A COPY IS BOTH FALSE AND MISLEADING. FOUR MONTHS AFTER BMW/MINI NOTIFIED ME NOT TO ALLOW AN ADULT-SIZE PERSON TO RIDE IN THE FRONT PASSENGER SEAT OF THIS FOUR-SEAT, TWO-DOOR AUTOMOBILE, THE CURRENT WRITTEN NOTICE INDICATES THAT BMW'S MINI DEALERS "ARE NOW READY" AND I SHOULD "SCHEDULE AN APPOINTMENT FOR RECALL REPAIR SERVICE AS SOON AS POSSIBLE." IN USING THE WEBSITE PROVIDED IN THE NOTICE TO LOCATE THE NEAREST DEALER, I WAS UNABLE TO SCHEDULE AN APPOINTMENT. THE DEALER HAD NO PARTS AND WOULD NOT EVEN SCHEDULE AN APPOINTMENT TO OCCUR IN THE FUTURE. A CALL TO THE BMW/MINI TOLL-FREE NUMBER INCLUDED IN THE NOTICE CAUSED THE BMW/MINI "CUSTOMER RELATIONS AND SERVICES" REPRESENTATIVE TO ADMIT THAT THE NOTICE WAS FALSE AND THAT MANY DEALERS ARE NOT READY TO SCHEDULE APPOINTMENTS FOR THIS SERVICE. THE NOTICE FOR RECALL CAMPAIGN NO. 15V-205 INDICATES THAT IT WAS SENT TO ME "IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT." DOES NHTSA REALLY CONDONE FALSE AND MISLEADING WRITTEN NOTICES PURPORTED TO BE IN ACCORDANCE WITH FEDERAL SAFETY LAW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782416October 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781818October 13, 2015
FUEL/PROPULSION SYSTEM
MISS FUNCTION WITH HIGH PRESSURE FUEL PUMP, EVERY MORNING I HAVE PROBLEMS TO START UP MY MINI. LOSS OF POWER RESULT FROM THIS MISS FUNCTION WHICH REPRESENT A DANGEROUS SITUATION ON A HIGHWAY BY NOT HAVING THE POWER TO REACT TO ANY SITUATION. I TOOKED TO LOCAL DEALER AND THEY GAVE ME A LIST OF POSSIBLE SOLUTIONS, INCLUDING TO CHANGE THE HIGH PRESURE FUEL PUMP. NOW I HAD BEEN SEARCHING FOR OTHER OWNERS IF THEY HAVE EXPERIENCED THE SAME PROBLEM AND I DID FOUND OUT THAT THERE ARE SEVERAL BLOGS TALKING ABOUT THIS ISSUE. I AM CONCERN ABOUT MY SAFETY AND MY FAMILY SAFETY WHEN THEY DRIVE WITH ME. PLEAES CONTACT ME IF YOU NEED MORE DETAILS ON THIS ISSUE. [XXX] I DO NOT UNDERS STAND WHY MINI/BMW CONTINUES NOT ACCEPTING THIS IS A MANUFACTURING PROBLEM, HOPE NO BODY GET HURT AS A RESULT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781328October 11, 2015
AIR BAGS
THE PASSENGER AIR BAG IS ACTIVE WITH NO PERSON IN THE SEAT, IT GO ON AND OFF EVERY TIME. I DESACTIVE BUT GO ON AGAIN. THE NO ACTIVE THE AIR BAG WHEN SOMEBODY IS IN THE SEAT AND GOES ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780511October 7, 2015
ENGINE
THE VEHICLE IS A 2010 AND WAS PURCHASED NEW. IN 2012 THE VEHICLE WAS BROUGHT IN TO THE DEALER BECAUSE IT IDLED AND RAN ROUGH. THE DEALER REPAIRED AND/OR REPLACED THE TIMING CHAIN. IT HAD APPROXIMATELY 10,000 MILES ON IT. IN SEPTEMBER 2015 THE VEHICLE WAS AGAIN BROUGHT IN TO THE DEALER BECAUSE IT IDLED AND RAN ROUGH. THE DEALER AGAIN REPAIRED AND/OR REPLACED THE TIMING CHAIN. THE VEHICLE HAS APPROXIMATELY 23,000 MILES ON IT. AS OF TODAY, 10/07/15, THIS VEHICLE IS LEAKING OIL AND THE DEALER WILL NEED TO BE CONTACTED FOR REPAIRS. I HAVE ALL SERVICE RECEIPTS FOR REVIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780664October 7, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 MINI COOPER S. THE CONTACT STATED THAT WHILE PARKED, THERE WAS AN ABNORMAL BURNING OIL ODOR FROM THE VEHICLE. THE FAILURE RECURRED CONSTANTLY. THE CONTACT PARKED THE VEHICLE AND NOTICED OIL LEAKING ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780682October 7, 2015
AIR BAGS, SEAT BELTS
AIR BAG LIGHT TURNED ON. PERFORMED A FAULT SURVEY AND FOUND THERE IS 1 RELATED FAULT CODE IN THE MRS CONTROL UNIT. PASSENGER SEAT OCCUPANCY SENSOR, NOT CURRENTLY PRESENT, OCCURRED 12 TIMES. NEED TO REPLACE THE SEAT OCCUPANCY SENSOR AND RE PROGRAM THE MRS CONTROL UNIT. TOTAL REPLACEMENT COST: $1,164.47 CALLED MINI HEADQUARTERS AND WAS TOLD THERE WAS NO WARRANTY OR RECALL FOR MY SPECIFIC CAR. HOWEVER, THEY TOLD ME THAT THE 2005, 2006 MINI COOPER HAD A RECALL FOR THE SEAT SENSOR. THIS IS A MAJOR PROBLEM AND SHOULD BE RECALLED FOR THE 2007 MODEL AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779788October 5, 2015
STEERING
VEHICLE INTERMITTENTLY BECOMES EXTREMELY DIFFICULT TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779839October 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER S CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779403October 2, 2015
STEERING
TL* THE CONTACT OWNS A 2007 MINI COOPER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING SIGNAL ILLUMINATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779432October 2, 2015
AIR BAGS
I WANT TO KNOW WHEN RECALL 15V-205 IS GOING TO BE IMPLEMENTED. MY CAR IS AFFECTED BY THIS RECALL AND I WAS NOTIFIED BY MINI USA IN JUNE. MY AIRBAG LIGHT HAS BEEN ON FOR 5 MONTHS AND MINI SAYS IT STILL DOES NOT HAVE THE PARTS TO FIX THE PROBLEM. I CONSIDER THIS TO BE A REASONABLE PERIOD OF IME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778946October 1, 2015
SERVICE BRAKES
COMING UP TO AN INTERSECTION, THE CAR STARTED TO SLOW NORMALLY. THEN THE ABS KICKED IN AND THE CAR DID THE SHUDDER LIKE WHEN THE ABS IS ACTIVE. THEN THE ABS TURNED OFF AND THE BRAKES WENT SPONGY. THE CAR ROLLED INTO THE INTERSECTION THROUGH THE STOP SIGN. THIS HAPPENED SEVERAL MORE TIMES. WE BROUGHT THE CAR TO MINI OF AUSTIN IN TEXAS. THEY COULDN'T FIND ANYTHING WRONG. NO CODES WERE THROWN. MY WIFE TOO THE CAR BACK, AND DRIVE BACK TO SALT LAKE CITY, UTAH. SHE EXPERIENCED SUBSEQUENT IDENTICAL BRAKE FAILURES. WE TOOK THE CAR INTO MINI OF MURRAY. THEY HAVE HAD THE CAR A MONTH, AND CANNOT DUPLICATE THE ISSUE. CORPORATE MINI WILL NOT AUTHORIZE ANY PART REPLACEMENT AT ALL. THEY WANT US TO TAKE THE CAR BACK. I DON'T FEEL THAT IS A SMART OR SAFE IDEA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779081October 1, 2015
ENGINE
MY 2007 MINI COOPER HAS 117K MILES AND WAS WORKING WELL UNTIL THE LAST MONTH WHEN IT STARTED BURNING OIL AND BLOWING BLACK SMOKE. THEN THE CHECK ENGINE LIGHT STARTED COMING ON BRIEFLY SO GOT MY MECHANIC TO CHECK IT OUT TODAY. THE ERROR CODE INDICATES THE TIMING CHAIN NEEDS REPLACING. COSTLY REPAIR AT $2,000 AND 2 WEEKS OUT OF COMMISSION. IN GOOGLING ONLINE THIS IS A REPORTED ISSUE WITH MY MODEL MINI FOR THOUSANDS OF FOLKS YET BMW /MINI HASN'T ISSUED A RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778607September 30, 2015
AIR BAGS
THE PASSENGER SIDE AIRBAG WARNING LIGHT WENT ON AT ABOUT 28,000 MILES. FROM WHAT I READ ONLINE THIS HAS HAPPENED WITH OTHER MINI MODELS, WHICH HAVE BEEN RECALLED FOR THIS REASON (PRIOR YEARS). IT SEEMS TO MEAN THAT THE SENSOR IS NOT WORKING AND HAS TO BE REPLACED OR THE PASSENGER SIDE AIRBAG WILL NOT INFLATE IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778383September 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778446September 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 MINI COPPER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778075September 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED RECALL NOTIFICATION IN JUNE OF 2015. HOWEVER, THE DEALER ADVISED THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT HE WILL RECEIVE A CALL BACK WHEN THE PART WAS AVAILABLE FOR THE REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 12/01/15*LJ UPDATED 4/9/18*JB (INVALID VIN) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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