MINI Cooper Complaints

4,588 consumer complaints on file.

#10807118November 26, 2015
STEERING, SUSPENSION, WHEELS
WHEN DRIVING 2 MONTHS AGO,WAS DRIVING WITH MY MOM 9/13/1015,ALL 4 MILESTAR TIRES BUSTED,DEALER REPLACED THEM WITH CHARGING ME 150.00 DEDUCT,NOW SAME PROBLEM OCCURED 11/25/2015,RIGHT PASSAGER SAME BRAND BUSTED,NOW MY CAR IS IN SHOP AGAIN MISSING WORK,STUCK IN FORT MYERS RIGHT NOW,IF IT WASN'T FOR MY FAMILY I WOULD NOT BE HERE WITH THESE TIRES,THE NAME OF THE TIRES MILE-STAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806705November 25, 2015
STEERING
THE POWER STEERING SYSTEM ON DIFFERENT OCCASIONS HAS STOPPED WORKING COMPLETELY, OTHER TIMES IT JUST TAKES MORE OF AN EFFORT TO TURN THE WHEEL EACH OCCURANCE CAN LAST FROM A FEW SECONDS OR MUCH LONGER PERIODS OF TIME AND DOESN'T MATTER IF ITS LOW OR HIGH SPEEDS. ALSO WHEN STARTING THE VEHICLE A LOW BATTERY LIGHT IS SOMTIMES ILUMINATED. THE LOSS OF POWER STEERING ASSISTANCE IS COMPLETE UNPREDICTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806725November 25, 2015
ENGINE, POWER TRAIN
TIMING CHAIN MECHANISM FAILURE AT 70,000 MILES. KNOWN ISSUE AMONG AT LEAST 500,000 MINI COOPER GENERATION 2 MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806500November 24, 2015
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE OPERATING THE VEHICLE AT LOW SPEEDS, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO TURN. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE POWER STEERING FLUID LEAKED FROM THE POWER STEERING FLUID RESERVOIR. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806624November 24, 2015
ENGINE
OUR CAR HAS ONLY 53,000 MILES ON IT. WE ARE INFORMED BY 2 DIFFERENT DEALERS THAT IT NEEDS A NEW TRANSMISSION TOTALING $10,000. WE WERE NOT AWARE OF THE CLASS ACTION SUIT FOR THIS VERY ISSUE THAT SETTLED LATE LAST YEAR. BMW/MINI KNEW ABOUT THE DEFECTIVE TRANSMISSION AND SAID NOTHING. OUR CAR IS NOT DRIVABLE NOW AND IS UNSAFE TO OPERATE. IT IS WORTHLESS ESSENTIALLY AFTER BEING MAINTAINED PER THEIR GUIDELINES. WHEN DRIVING IT LOST CONTROL AND WAS NOT ABLE TO SHIFT INTO GEARS. WAS STUCK IN 4TH GEAR ONE TIME AND WAS HARD TO STOP. COULD HAVE CAUSED AN ACCIDENT BUT WE WERE ABLE TO GET CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795342November 23, 2015
AIR BAGS, SEATS
MY AIRBAG LIGHT/SEAT SENSOR WARNING LIGHT CAME ON BOTH CENTER CONSOLE AND DRIVER'S CONSOLE FOR NO APPARENT REASON. BOTH LIGHTS STAY ILLUMINATED. PROPER OPERATION OF SEAT SENSOR IN PASSENGER SEAT MAT WHICH ACTIVATES PASSENGER SIDE AIRBAG IS NOW IN QUESTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806184November 23, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER S. WHILE DRIVING AT 60 MPH AND ATTEMPTING TO AVOID HITTING AN ANIMAL, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE VEHICLE STRUCK THE ANIMAL. THE AIR BAGS DID NOT DEPLOY; HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10795041November 20, 2015
STEERING
TL* THE CONTACT OWNS A 2006 MINI COOPER S. WHILE DRIVING 55 MPH, THE STEERING BECAME VERY DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,700. UPDATE 01/15/16 MA;UPDATE 04/25/18*JB THE CONSUMER STATED VEHICLE WAS REPAIRED ON NOV. 26, 2015 BY THE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794888November 19, 2015
ENGINE, POWER TRAIN
2007 MINI COOPER SOLD TO ME WITH A BAD TIMING CHAIN, TIMING TENSIONER, CAMS AND ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794973November 19, 2015
STEERING
I WAS LEAVING WORK LATE AT NIGHT WHEN I TRIED TO DRIVE THE CAR OUT OF THE PARKING LOT THE STEERING DISAPPEARED. IT WAS DIFFICULT TO MANEUVER THE CAR. I HAD THE CAR AT THE MINI DEARLSHIP EARLIER IN THE WEEK TO REPLACE LIGHT BULBS SO I CALLED THE DEALERSHIP TO FIND OUT WHERE WHAT THIS COULD BE, WHERE I COULD CHECK THE POWER STEERING FLUID LEVELS. THEY WERE NOT THAT HELPFUL. THEN LATER I LOOKED ONLINE AT ALL THE STEERING COMPLAINTS AND CALLED THE DEALERSHIP BACK AND WAS TOLD THAT THERE WAS A PROBLEM AND MY CAR (VIN#) WOULD BE COVERED FOR 13 YEARS/150,000. I AM REPORTING THIS BECAUSE ALL MINI'S WITH THIS PROBLEM SHOULD BE COVERED. DEALERSHIPS SHOULD CHECK VEHICLES FOR RECALLS WHEN CUSTOMERS CALL WITH PROBLEMS. I LIKE MY DEALERSHIP BUT I AM DISAPPOINTED THAT I HAD TO RESEARCH THIS DANGEROUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794369November 17, 2015
STRUCTURE:BODY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT STATED THAT HE NOTICED THAT THE FRONT PASSENGER AND THE DRIVER SIDE CARPET WAS EXTREMELY WET. THE VEHICLE WAS TAKEN THE DEALER WHERE THE TECHNICIAN DRAINED THE TUBE LEADING FROM THE AIR CONDITION UNIT, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790691November 16, 2015
AIR BAGS
AIR BAG WARNING WITH THE FAULT CODE 93C3 WHICH HAS CAUSED A RECALL OF 91 THOUSAND VEHICLES... MY MINI S IS NOT A RECALL CAR. (ON THE SAME GRID AS THE RECALLED MINI'S...SAME OEM REPAIR PARTS) MINI USA REPRESENTATIVE [JAMIE] SUGGESTED I REMOVE THE AIR BAG AND PUT A SIGN UP IN THE DASH INDICATING 'NO AIR BAG" IF I DID NOT WANT TO PAY THE $1500.00+ IN REPAIIR COST... AND THAT WILL ALLOW ME TO PASS THE STATE INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790755November 16, 2015
AIR BAGS
I BOUGHT THIS CAR USED WITH 86,100 MILES ON IT. WHEN DRIVING WITHIN THE FIRST 500 MILES, THE AIRBAG LIGHT AND SEAT BELT RESTRAINT SYSTEM INDICATED ON MY DASH (BOTH THE TACHOMETER AND THE SPEEDOMETER). AN ALERT FOR THE AIRBAG APPEARS AS AN ICON ON THE TACHOMETER. I TOOK THE CAR TO THE DEALERSHIP WHO INDICATED THE AUTO GOT WET WHICH CAUSED THE AIR BAG MODULE TO FAIL, WHICH NOW NEEDS REPLACEMENT AT A RIDICULOUSLY HIGH COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790749November 16, 2015
ENGINE
AFTER MINI/BMW REPAIRED THE TIMING CHAIN TENSIONER AND THE TIMING CHAIN, MY TURBO OIL SUPPLY LINE DEVELOPED A SIGNIFICANT LEAK (WITHIN A WEEK/ WITHIN 200 MILES OF MINI SERVICE) CAUSING SMOKE TO ESCAPE FROM THE BONNET, OIL TO COVER THE FRONT ENGINE/TURBO/EXHAUST. OIL NOW PUDDLES BENEATH THE CAR WHEN PARKED. THE CAR HAS 89,XXX MILES. I FIRST NOTICED THE SMELL OF BURNING OIL WHEN DRIVING ACROSS TOWN AT A SPEED OF 40MPH. WHEN PARKING THE VEHICLE, UPON IDLE THE SMOKE BILLOWED FROM THE BONNET OF THE CAR. ACCORDING TO MINI FORUMS, THIS PROBLEM OF A FAILED O-RING IN THE TURBO OIL SUPPLY LINE IS A KNOWN PROBLEM RESULTING IN NUMEROUS FAILURES THAT CAN LEAD TO CATASTROHIC DAMAGE TO THE TURBO, CATALYTIC CONVERTER, AND ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790350November 14, 2015
STEERING
POWER STEERING FAILED AT LOW SPEED WHILE TURNING AT A STOP SIGN IN A SCHOOL ZONE. STEERING EFFORT INCREASED DRAMATICALLY THEN SHORTLY AFTER THE BATTERY LIGHT, THEN ALTERNATOR LIGHT CAME ON. WAS ABLE TO JUST MAKE IT HOME. I LOOKED ONLINE AND DISCOVERED THAT THIS IS A COMMON PROBLEM AND THAT MINI IS OFFERING AN EXTENDED WARRANTY. I CALLED MINI AND GAVE THEM MY VIN. THEY TOLD ME MY 2005 COOPER S IS NOT INCLUDED IN THE EXTENDED WARRANTY AND WOULD NOT DO ANYTHING FOR ME. IT SEEMS THAT MINI IS NOT CAPTURING ALL THE VEHICLES THAT HAVE THIS PROBLEM. I NEVER RECEIVED A LETTER NOTIFYING ME OF THE ISSUE. LOT OF FORUMS ABOUT THIS ISSUE. SO GLAD THIS DID NOT HAPPEN ON THE HWY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807019November 13, 2015
VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN
CPSC: MINI COOPER: CONSUMER STATED THE CRUISE CONTROL WOULD DISENGAGE. *SS THE CONSUMER STATED DISCOVERED WHEN USING THE CLUTCH AND DOWN SHIFTING THE CRUISE CONTROL DID NOT DISENGAGE. THE FIRST TIME HE TRIED THE CRUISE CONTROL, WHILE DOWN SHIFTING THE VEHICLE MAINTAINED SPEED AND SHOT FORWARD INSTEAD OF SLOWING DOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790046November 12, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V20500 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789662November 10, 2015
POWER TRAIN
UPON ENTERING AN EXIT ONLY LINE ON THE HIGHWAY AT THE END OF A 400 MILE JOURNEY, TRAFFIC BACKED UP AND CAME TO A STOP IN THE EXIT ONLY LANE. WHEN TRAFFIC STARTED MOVING AGAIN, MY CAR WHICH HAS A MANUAL TRANSMISSION WOULD NOT SHIFT FROM NEUTRAL INTO 1ST GEAR (OR ANY GEAR). I WAS STOPPED AND UNABLE TO MOVE WITH TRAFFIC MOVING 50-60 MPH BEHIND ME AND NEXT TO ME. CARS SLAMMED ON BRAKES TO AVOID HITTING ME AND ONE ALMOST HIT ME AFTER SLAMMING ON ITS BREAKS AND TURNING SIDEWAYS. IT WAS ONE OF THE MOST TERRIFYING EXPERIENCES I HAVE EVER ENCOUNTERED. A STATE POLICE OFFICE PULLED UP BEHIND ME AFTER ABOUT 5-10 MINUTES AND WAS ABLE TO PUSH ME TO THE BREAKDOWN LANE. THERE WAS A TERRIBLE BURNING SMELL AND CONSIDERABLE SMOKE FROM UNDER THE CAR WHICH INDICATED A CATASTROPHIC FAILURE OF THE CLUTCH. THE CAR WAS TOWED TO AN AUTO REPAIR SHOP WHERE I LATER LEARNED THE CLUTCH MATERIAL HAD DISINTEGRATED ENTIRELY AND THE FLYWHEEL WAS CRAZED AND BURNED FROM THE EXTREME HEAT. BOTH THE CLUTCH AND FLYWHEEL HAD TO BE REPLACED. THE COST TO REPAIR THE CAR WAS OVER $4000. THE CAR HAD 78,067 MILES ON IT AND PRIOR TO THE CATASTROPHIC FAILURE OF THE CLUTCH THERE WERE ONLY 2 INDICATIONS OF A POTENTIAL CLUTCH PROBLEM WHEN THE TACHOMETER FLUTTERED WHEN SHIFTING INTO HEAR AT ABOUT 300 MILES PRIOR TO THE INCIDENT AND THEN ABOUT 25 MILES PRIOR TO THE INCIDENT, INDICATING TO ME THAT THE CLUTCH WAS STARTING TO SLIP. OTHER THAN THAT, THERE WERE NO WARNING LIGHTS OR OTHER INDICATIONS OF A PROBLEM. THE CAR IS ROUTINELY SERVICED BY THE DEALER AND WHENEVER THERE IS ANY INDICATION OF A PROBLEM. I DO NOT DRIVE CARS HARD. THIS CAR IS STILL ON ITS FIRST SET OF BRAKES AND ONLY ITS SECOND SET OF TIRES. I HAVE DRIVEN MANUAL SHIFT CARS FOR MANY YEARS AND KNOW THE SYMPTOMS OF A FAILING CLUTCH. I CONSIDER THE NEAR CATASTROPHE THAT I EXPERIENCED THE RESULT OF A MAJOR DEFECT IN EITHER THE CLUTCH OR THE WARNING MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789338November 9, 2015
ENGINE
DRIVING ON FREEWAY WHEN TIMING CHAIN BREAKS AND CAUSES THOUSANDS OF DOLLARS OF DAMAGE TO ENGINE. COMPRESSION TO ENGINE STOPS AND CAR STALLS OUT. ONE MOMENT TOTALLY FINE, THE NEXT WRECKED ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789381November 9, 2015
AIR BAGS
THE MILEAGE ON THE VEHICLE 16600MILES. THE WARNING LIGHT FOR THE FRONT PASSENGER AIRBAG GOES ON INTERMITTENTLY. THE LIGHT FOR THE FRONT PASSENGER AIRBAG ILLUMINATES "OFF". TOOK TO DEALERSHIP AND FOUND THE PASSENGER SEAT MAT FAULTY. STARTED FLICKERING WHILE DRIVING BUT NOW THE LIGHT IS ON CONSTANTLY WHEN START CAR AND DRIVING. I HAVE READ THAT THERE IS A RECALL FOR THIS PROBLEM FOR VEHICLES MANUFACTURED UP TO JULY 2008. MY MINI S SHOWS A PRODUCTION DATE 8/01/08. I HAD THIS CAR BUILT TO MY SPECIFICATION IN JULY 2008. I HAVE PAID FOR THE PART BECAUSE I BELIEVE THIS IS FOR THE SAFETY FOR WHOM EVER RIDES WITH ME BUT THE PART IS ON BACKORDER AND WE ARE WAITING FOR IT TO ARRIVE FROM GERMANY. BMW/MINI HAVE NOT RESOLVED THE ISSUE IF IT IS STILL HAPPENING. THE COST TO REPAIR IS APPROX.$ 2153.00. IF I WAIT TILL I GET A RECALL AND THERE IS A FATALITY.....? IF AT A LATER DATE A RECALL IS MADE FOR MY VEHICLE CAN I GET THE FULL COST REIMBURSED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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