Mercury Mountaineer Complaints

1,992 consumer complaints on file.

#844155August 3, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WOULD TURN ON AUTOMATICALLY WITHOUT INDICATIONS. OCCURS ON BUMPS AND TURNS WHEN INITIALIZING TURN SIGNAL. *AK *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844186August 3, 1999
STEERING
STEERING STIFFENS WHILE DRIVING, REASON UNKNOWN. VEHICLE WAS LOOK AT BY A INDEPENDENT GAS STATION. POWER STEERING FLUID CHECK OKAY. DEALER/MANUFACTURER WERE NOT INFORMED AT THIS TIME. CAN NHTSA HELP IN THIS MATTER SINCE VEHICLE ONLY HAS LOW MILEAGE OF 39000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844008August 2, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS COME ON BY THEMSELVES, DISTRACTING THE DRIVER. DEALER CLAIMS MODULE IS ON BACK ORDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843856July 30, 1999
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
RECALL NUMBER 99V164000 SECONDARY HOOD LATCH, ARRIVED TO THE DEALER ON SCHEDULED APPOINTMENT, BUT NO PARTS WERE AVAILABLE TO CORRECT THE PROBLEM. REPAIRED BY DEALER ON 8/18/99. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843619July 28, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS HAVE TO BE TURNED ON HIGH IN ORDER TO FUNCTION. WHEN THE WIPERS ARE ON, THEY RUN AT SLOW PACE. DEALER CAN NOT FIX THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843633July 28, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS COME ON BY THEMSELVES AND STAY ON. SOMETIMES THEY DO NOT COME ON EVEN WITH APPLICATION. DEALER REPLACED THE SWITCH, BUT PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843397July 26, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY, AND SOMETIME'S DON'T WORK AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843426July 26, 1999
TIRES
TIRES ARE BLOWING OUT DUE TO DIRT ROAD SUFACES.WAS TOLD BY FIRESTONE THAT WRONG TIRES ARE ON THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709183July 26, 1999
TIRES
THE TIRES ARE AN "ALL TERRAIN" DESIGN, HOWEVER THEY PERFORM VERY VERY POORLY IN SNOW/SLUSH/VERY WET CONDITIONSWHEN COMBINED WITH THE VEHICLES THAT HAVE ALL WHEEL DRIVE. I'VE TALKED TO THREE EXPERTS WHO HAVE ALL CONCLUDED THAT THE PROBLEM IS WITH THE RUBBER BAND ON THE OUTER EDGE OF THE TREAD ON BOTH SIDES (THIS BAND HAS NO LUGS IN IT, RESULTING IN POOR TRACTION IN TURNS.) ESSENTIALLY, THE ALL WHEEL DRIVE TRIES TO PULL THE CAR FORWARD AND IS SUPPOSED TO ADJUST POWER AWAY FROM THE WHEELS WITH POOR TRACTION. WHEN IT DOES SO, THE CAR HAS A MAJOR TENDENCY TO LOSE CONTROL AT ALL WHEELS. SINCE I HAVE OWNED THE CAR I HAVE SEEN OR HEARD OF TWO OTHER IDENTICAL VEHICLES GETTING INTO SIMILAR ACCIDENTS WITH THE SAME OPTIONS/TIRES AS MY VEHICLE, SO I ASUME IT IS A RE-OCCURING PROBLEM. THIS INCIDENCE OF TRACTION LOSS HAS RESULTED IN THREE MAJOR INCIDENTS OF SPINOUT, TWO OF THOSE CAUSED MAJOR ACCIDENTS, ONE ONLY INVOLVING MY CAR, AND ONE INVOLVING MINE AND ANOTHER. MY DRIVING RECORD HAS BEEN IMPECCABLE BEFORE THESE ACCIDENTS, ALSO NOTE THAT OTHER FRONT WHEEL DRIVE CARS AND FOUR 4WD TRUCKS WERE ON THE ROADS DOING FINE IN THE CONDITIONS, AND IN BOTH CASES I WAS GOING CONSIDERABLY UNDER THE SPEED LIMIT (30 IN A 50MPH & 15 IN A 25MPH). ALSO, IN BOTH CASES, BRAKES WERE NOT APPLIED, SO THAT RULES OUT A CAUSE FOR THE SKID.( DOT NUMBER: TIRE SIZE: 235/75 R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#843191July 23, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN TRAVELING AND UPON HITTING A BUMP IN THE RAOD, THE WINDSHIELD WIPERS COME ON INTERMITTENTLY, CAUSING THE BLADES TO WEAR. ALSO, AIR CONDITIONER IS BLOWING OUT HOT AIR. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842540July 19, 1999
AIR BAGS:FRONTAL
WHEN DRIVER HIT A METAL POLE HEAD-ON THERE WAS NO DEPLOYMENT OF THE AIR BAGS. DAMAGES TOTALLED $5,000.00. THE VEHICLE IS BEING REPAIRED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#842601July 19, 1999
VEHICLE SPEED CONTROL
RECALL 97V074000, CONCERNING THROTTLE LINKAGES AND CONTROL; DEALER REFUSED TO CORRECT THE PROBLEM BECAUSE VEHICLE WAS NOT REGISTERED IN LISTED STATES. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708613July 14, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS COME ON SPONTANEOUSLY. THEY DO NOT OPERATE AT HIGH SPEED UNLESS I ACTIVATE MY TURN SIGNAL WHICH WILL ACTIVATE THE HIGH SPEED (BUT NOT ALWAYS). A RIGHT HAND TURN (WITH OR WITHOUT TURN SIGNAL) SEEMS TO TRIGGER THEM TO COME ON (BUT NOT ALWAYS). WHEN THEY DO COME ON SPONTANEOUSLY, THEY WILL BE IN THE PAUSE MODE AT DIFFERENT INTERVALS. THEY STOP OPERATING JUST AS SPONTANEOUSLY. THEY HAVE COME ON AT TIMES EVEN BEFORE I LEAVE MY DRIVEWAY, SOMETIMES AFTER 20 MILES OR MORE, BUT USUALLY WITHIN 1-2 MILES OF DRIVING. THE SERVICE REPRESENTATIVE AT VARSITY TOLD ME HE HAD NEVER HEARD OF THE PROBLEM, BUT THE NEXT DAY HE TOLD ME HE HAD 5 VEHICLES THAT MORNING WITH THE SAME PROBLEM AND THAT FORD ENGINEERS WERE LOOKING INTO IT. I HAVE A FEAR THE WIPERS WILL NOT OPERATE IN A RAINSTORM AND I WILL HAVE AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838226June 25, 1999
TIRES
WHILE DRIVING AT APPROXIMATELY 40 MPH FRONT AND REAR TIRES ON THE RIGHT SIDE JUST OPENED UP, CAUSING VEHICLE TO ROLL OVER, RESULTING IN INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#841016June 24, 1999
VEHICLE SPEED CONTROL
INTERMITTENTLY THROTTLE WILL STICK. DEALER WILL REPLACE THE THROTTLE BODY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838066June 22, 1999
VEHICLE SPEED CONTROL
WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES VEHICLE WILL ACCELERATE FOR A FEW SECONDS, AND THEN THE VEHCILE WILL SLOWDOWN AND COME TO A STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839897June 15, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING CONSUME R STEPPED ON BRAKE PEDAL TO STOP VEHICLE, VEHICLE STOPPED MADE A LOUD NOISE LIKE GRINDING METAL TO METAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546030June 8, 1999
VEHICLE SPEED CONTROL
CONSUMER UNABLE TO HAVE RECALLED SPEED CONTROL CABLE REPAIRED DUE TO LACK OF PARTS. NLM RECALL 99V-062
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838708June 1, 1999
TIRES:TREAD/BELT
THERE WAS LOUD GRINDING NOISE COMING FROM THE TWO FRONT TIRES. CONSUMER HAD TO REPLACE THE TWO FRONT TIRES BECAUSE THE TIRES WERE DOWN TO THE STEEL DUE TO TREAD WEARING OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838069May 18, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DROVE VEHICLE AND PARKED IT, HAD NO WARNING SIGNS, ABOUT 5 MINUTES, VEHICLE EXPLODED AND CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOTALED. AAA INSPECTED VEHICLE, AND SAID IT WAS A DEFECT IN THE ENGINE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Mercury Mountaineer