Mercury Mountaineer Complaints

1,992 consumer complaints on file.

#545583May 14, 1999
STRUCTURE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, WHEELS:LUGS/NUTS/BOLTS/STUDS
FRONT TAG BRACKET FALLING OFF/ REQUIRED REATTACHMENT. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705549April 12, 1999
VEHICLE SPEED CONTROL
CAR BEGAN ACCELERATING WITHOUT DRIVER INPUT WHEN CRUISING AT HIGHWAY SPEEDS. CRUISE CONTROL WAS NOT ON. BRAKING WOULD STOP UNPLANNED ACCELERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705416April 8, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKE SYSTEM HAS HAD PROBLEMS EVER SINCE PURCHASE. I AM WRITING THIS DEFECT REPORT TO WAHT CAN BE DONE AND SO OTHER DRIVERS OF SIMILAR VEHICLES DO NOT GO THROUGH THE HASSLES I'VE BEE THROUGH. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836571April 7, 1999
VEHICLE SPEED CONTROL
INTERMITTENTLY WHEN TRYING TO STOP VEHICLE ACCELERATED. THIS CONDITION HAS CAUSED TWO REAR END CRASHES. THE VEHICLE HAS BEEN TO THE DEALERSHIP 2 OR 3 TIMES FOR THIS PROBLEM. THE PROBLEM STILL CONTINUES. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#704981March 27, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR TOO CLOSE TO BRAKE PEDAL, VEHICLE SPEEDS UP WHEN APPLYING BRAKE IN A PANIC SITUATION, RESULTS IN ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#704982March 27, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR TOO CLOSE TO BRAKE PEDAL, VEHICLE SPEEDS UP WHEN APPLYING BRAKE IN A PANIC SITUATION, RESULTS IN AN ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#835186February 23, 1999
VEHICLE SPEED CONTROL
WHEN APPLYING THE BRAKES FOR VEHICLE TO COME TO A STOP, ENGINE REVS, CAUSING AN SUDDEN ACCELERATION. THE BRAKES ARE UNABLE TO STOP VEHICLE. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543969February 18, 1999
INTERIOR LIGHTING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INSTRUMENTAL LIGHTS DO NOT ILLUMINATE PROPERLY CAUSING POOR VISIBILITY, NO ABLE TO BE RECTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606393February 1, 1999
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
BEARING WHEEL FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#608552February 1, 1999
SEATS:FRONT ASSEMBLY:RECLINER
FRONT SEAT BACK ADJUSTMENT IS LOCATED ON LEFT, WHEN DRIVER EXITS THE VEHICLE AND BENDS THE LEVER, BENDING THE LEVER CAUSES STRESS & DAMAGE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606742February 1, 1999
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS FAILED. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#605988February 1, 1999
PARKING BRAKE
PARKING BRAKE RELEASE FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606787February 1, 1999
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER SIDE SEAT BACK LEVER FAILED. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607484February 1, 1999
ELECTRICAL SYSTEM:IGNITION
SPARK PLUGS FAILED. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833596January 14, 1999
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WHILE DRIVING ON FREEWAY PLACED AUTOMOBILE IN CRUISE CONTROL. AFTER A WHILE AUTOMOBILE BEGAN TO SPEED UP OUT OF CONTROL. CONSUMER COULD NOT DISENGAGE AUTOMOBILE. APPLIED BRAKES UNTIL REAR BRAKES CAUGHT ON FIRE. NO INJURIES. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#701881January 4, 1999
SEATS:FRONT ASSEMBLY:POWER ADJUST, VISIBILITY:GLASS, SIDE/REAR, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I BOUGHT THIS MERCURY IN OCT 98 .IT IS NOW JAN OF 99 AND I HAVE HAD QUITE A FEW PROBLEMS .A WARRENTY CAME WITH THIS CAR, AND WE HAVE BEEN THERE TWICE ;ONE FOR THE TRANSFER CASE, AND SWITCH FOR THE POWER SEAT , LEAK ON REAR HATCH WINDOW. NOW IM RETURNING IT FOR THROTTLE MALFUNCTION. I ALMOST KILLED MY CHILDREN AND MYSELF .I MADE MY CHILDREN JUMP OUT OF THE CAR WHILE DOING APROX . 5 MILES AN HOUR. THE MORE I STEPPED ON THE BRAKES THE MORE THE ENGINE IDLED FASTER . I DONT KNOW ANYTHING ABOUT CARS I AM A HOUSEWIFE. I JUST WISH I KNEW ABOUT THIS DEFECT IN THE CAR SO IT COULD BEEN CORRECTED BEFORE I WENT ON VACATION .IT IS A NICE CAR. I WISH MERCURY WOULD NOTIFY THEIRE CUSTOMERS OF ANY DEFECTS. THANK YOU VERY MUCH FOR THIS QUESTIONAIR, IT HELPED MY FAMILY ALOT . THANK YOU. DAWN GAG LIANO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701743December 30, 1998
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
NOTICED CD & CASSETTE GETS VERY HOT AFTER 15/20 MINUTES OF PLAY.HEAT BUILD UP ON CD & CASSETTE IS UNUSAL AS I KNOW. WHEN I REPORTED TO DEALER SERVICE MANAGER, HE SAID "NEVER HEARD". LATTER THEY AGREED. FIRST TIME THEY DID NOT FIND ANYTHING WRONG. SECOND TIME THEY REPLACED THE UNIT. STILL IT IS HOT. THEY INFORMED ME ACCORDING TO FORD THIS HEAT BUILD UP IS NORMAL. I DISAGREE HEAT BUILD UP WILL DAMAGE THE TAPE & MAY EFFECT THE THE CD'S. HEAT IS ENEMY FOR AUDO EQUIPMENT.THIS KIND OF HEAT IS VERY UNUSAL, AS I KNOW. I HAVE THE OPPORTUNITY TO DRIVE DIFFERENT MANUFACURERS CAR, TRUCK ETC, BUT NOWHERE I SEE THIS HEAT BUILD UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832689December 28, 1998
STEERING:RACK AND PINION
VEHICLE MADE LOUD GRINDING NOISE AND STEERING DIDN'T FEEL RIGHT. DEALER CONTACTED AND REPLACED RACK AND PINION ON OCTOBER 19, 1998. HOWEVER, PROBLEM REOCCURRED. REPLACED AGAIN ON DEC 15, 1998 DUE TO A LEAK IN THE RACK AND PINION. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701451December 18, 1998
VEHICLE SPEED CONTROL
WHEN BRAKES APPLIED THE VEHICLE SUDDENLY ACCELERATED MOVING FORWARD AT APPROXIMATELY A FOOT PER SECOND SHIFTED TO NEUTRAL RPM'S AT APPROXIMATELY 3000 VEHICLE RETURNED TO NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831603December 2, 1998
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR PASSENGER SIDE DOORS CANNOT BE OPENED FROM INSIDE. WHENEVER THE DOOR IS LOCKED OR UNLOCKED THIS WOULD HAPPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Mountaineer