Mercury Cougar Complaints

1,886 consumer complaints on file.

#10009453February 26, 2003
SEAT BELTS:FRONT, STRUCTURE:BODY:DOOR
THE DRIVER'S SEAT BELT FAILED TO UNLOCK. *JB THE AUTO SHOULDER BELT DID NOT MOVE AND INTERRUPTS THE ABILITY TO MANEUVER THE STEERING WHEEL. THE DRIVER DOOR MOLDING DID WOULD NOT STAY IN PLACE. THE DRIVER DOOR HAS TO BE PULLED UP IN ORDER TO SHUT. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009455February 26, 2003
STRUCTURE:BODY:DOOR
THE DRIVER'S DOOR BECAME STUCK.*JB....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008984February 21, 2003
ELECTRICAL SYSTEM
THE VEHICLE EXPERIENCED A PROBLEM WITH THE ELECTRICAL SYSTEM AS STATED IN RECALL #01V230000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007854February 20, 2003
SEAT BELTS:FRONT:RETRACTOR
I HAVE TRIED TWICE TO ASK FORD TO RESOLVE THE ISSUE OF SEATBELT FAILURE IN THE COUGAR. THEY HAVE STATED THAT "ALTHOUGH IT IS A VITAL SAFETY COMPONENT THERE IS NO RECALL AND MY WARRANTY HAS EXPIRED. YOU SHOULD PAY TO HAVE THEM FIXED QUICKLY." I REFUSE TO PAY IN EXCESS OF 500.00 TO THE FORD GARAGE TO FIX A STANDARD SAFETY COMPONENT ! AMONG THE HEAD GASKET , E.G.R., TRANS. , P.W. MOTORS, AND COMPLETE ENGINE REPLACEMENT, I BELIEVE I HAVE PAID FOR ENOUGH OF THEIR FAILURES IN THIS AUTO! I CAN NOT BELIEVE THAT A COMPANY WOULD DEVISE SUCH A WORTHLESS SAFETY DEVICE AND THEN NOT ONLY ADMIT IT IS HAZARDOUS, BUT TELL CUSTOMERS OF SUCH AN EXPENSIVE ITEM THAT THEY NEED TO GET IT FIXED BY THEMSELVES! I RELY ON THIS DEVICE TO SAVE MY FAMILY AND MY LIFE! I ONLY WANT THE CHANCE FOR US TO STAY IN THE VEHICLE IN A CRASH, NOT BE EJECTED AND KILLED BECAUSE FORD DID NOT THINK THESE RESTRAINTS WERE USELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007560February 15, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER RIGHT BALL JOINT SEPARATED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007030February 11, 2003
STEERING
THE VEHICLE EXPERIENCED A STEERING PROBLEM.*JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006843February 10, 2003
ELECTRICAL SYSTEM
THE BATTERY LIGHT ILLUMINATED WHEN THE BRAKE WAS APPLIED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005481February 7, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
CAR DIED ALL OF THE DUMMY LIGHTS CAME ON FOUND OUT IT WAS THE ALTERNATOR, DEALER REPALCED IT, 8 MONTHS LATER SAME EXACT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005264February 4, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
VEHICLE HAD LOSS OF POWER AND LIGHTS WERE FLICKERING. WIRING HARNESS, ALTERNATOR AND VOLTAGE REGULATOR NEED REPLACED.VEHICLE HAS 47000 MILES ON IT. DEALER SAID IT WAS 4TH COUGAR WITH EXACT SAME PROBLEM BUT YET NO RECALL. COST OF REPAIR IS AT LEAST $800.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004812January 28, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PROBLEMS WITH THE TRANSMISSION, WHEN SHIFTING INTO GEAR VEHICLE WILL SHAKE VIOLENTLY. DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004820January 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE SEIGE UP CAUSING TO SHUT DOWN AT HIGHWAY SPEED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003572January 28, 2003
AIR BAGS:FRONTAL
I WAS IN A MINOR MVA IN WHICH THE AIRBAGS BOTH DEPLOYED. DAMAGE TO MY VEHICLE WAS COSMETIC BUT I HAVEN'T BEEN THE SAME SINCE. I SUFFER FROM ATTACKS OF VERTIGO, DIZZINESS, BLURRED VISION, LIGHT HYPERSENSITIVITY, LOUDNESS SENSITIVITY AND HAVE CONSTANT TINNITUS TO NAME A FEW. AIRBAGS SHOULD BE OPTIONAL EQUIPMENT AND ALL EXSISTING AUTO'S WITH THEM SHOULD HAVE ON/OFF SWITCHES INSTALLED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10004178January 17, 2003
ENGINE AND ENGINE COOLING
WHILE TRAVELING ON THE HIGHWAY THE VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. AND THE VEHICLE WILL NOT RESTART AT ALL PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003987January 16, 2003
AIR BAGS:FRONTAL
DURING A FRONTAL COLLISION A AIR BAGS FAILE DTO DEPLOY, RESULTING IN DRIVER SUSTAINING INJURIES. PH...*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10003989January 16, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER DEPRESSED THE BRAKE PEDAL. THE VEHICLE HESITATED TO ACCELERATE, THEN IT ACCELERATED IN FULL THROTTLE. THIS RESULTED IN AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. PH *TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10003991January 16, 2003
WHEELS
WHILE DRIVING WHEEL LOCKS,(WHICH WHEEL UNKNOWN)WHICH CAUSES THE BRAKE PAD TO WEAR ON ONE SIDE BEFORE THE OTHER(SIDE UNKNOWN). PLEASE PROVIDE MORE DETAILS. PH *TS
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10003656January 13, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE TRAVELING AT 45 MPH VEHICLE SUDDENLY CAME TO A SUDDEN STOP ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER, WHERE DEALER INDICATED THEAT BOLTS FELL OUT WHICH CAUSED BRAKES TO LOCK UP. *JB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003658January 13, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING, THE WINDSHIELD WIPERS COME ON AND GO OFF ON THEIR OWN. CONSUMER STATED THE PROBLEM IS REALLY NOTICABLE WHEN MAKING A TURN, CONSUMER HAS TO PLAY WITH TURN SIGNAL TO START AGAIN. CONSUMER FEEL THIS IS VERY DANGEROUS IF IN A DOWN POUR OF RAIN. PLEASE PROVIDE ANY FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002522January 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES IT IS HARD TO START THE VEHICLE AND IT TAKES NUMEROUS TRIES BEFORE THE VEHICLE WILL START. DEALER NOTIFIED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002564January 10, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, ELECTRICAL SYSTEM:IGNITION
WHEN TURNING KEY IN IGNITION THERE IS A GRINDING NOISE, SOMETIMES VEHICLE WON'T START. TOOK VEHICLE TO DEALER, AND DEALER REPLACED BB VALVES, AND CLEANED ENGINE. THIS DID NOT CORRECT THE PROBLEM. ALSO, LOOSE OUTER TIE RODS. *JB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Cougar