Mercedes-Benz R-Class Service Bulletins (2009)

79 manufacturer communications on file.

• September 10, 2024•Document ID: 11007753

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078301

  Date Added:

  September 13, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304

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  Associated Documents

  • DownloadMC-11007753-0001.pdf↗
• September 9, 2024•Document ID: 11007790

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078304

  Date Added:

  September 14, 2024

  Manufacturer:

  MERCEDES BENZ

  Summary

  Complaint Headlamps fogged or droplets forming. Cause Due to the housing cover with pressure compensation diaphragm, the headlamps are a "closed system". This means that the headlamps are protected against acid gases, dirt and exhaust gas. However, moisture can still enter from two sources. Through absorption and desorption (the commonest cause) or through permeation. Moisture is either absorbed by the plastic material and, when the light source is switched on, it is released from the plastic by desorption, or the moisture penetrates through the plastic materials of the headlamp from outside (permeation). This can lead to the formation of condensation on the lens of the headlamp. The headlamps comply with all applicable US standards and regulations. Remedy Check headlamps for natural fogging or condensation as per LI82.10-P-078301. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. Note: Order service covers and desiccant packs based on the validity description. 1. Remove existing service cover with diaphragm (Picture_01 (1)). 2. Insert desiccant packs (Picture_01 (2)) into new service covers with diaphragm and seal with protective grille and bolt down (Picture_01 (3)). Note: One desiccant pack is required for each small service cover, and two desiccant packs are required for each large service cover. 3. Stick the supplied diaphragm onto the new service cover and attach at the headlamp. Note: The bonding surface must be clean and dry. 4. If the headlamp housing has an additional 2nd diaphragm, this must be covered over with masking tape. Note: The bonding surface must be clean and dry. To ensure that the desiccant pack (absorption) acts effectively, the headlamp has to be air-sealed. Observe or check the following points for this: 1. Seals at the central connector must all be present and correctly fitted (Picture_02). 2. The new transparent diaphragm must be correctly bonded (Picture_03). 3. Check headlamp housing for any external damage.

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  Associated Documents

  • DownloadMC-11007790-0001.pdf↗
• July 23, 2024•Document ID: 11005294

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078069

  Date Added:

  July 27, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4 °F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).

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  Associated Documents

  • DownloadMC-11005294-0001.pdf↗
• December 11, 2023•Document ID: 10248173

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  NCU-2023060005

  Date Added:

  January 3, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the engine control unit does not correspond to the specifications as part of the “BlueTEC update” diesel field measure (aka “Emission Modification”). This could result in the VIN number not being read out from the vehicle. This could affect the vehicle smog check. MBUSA will conduct an Emission Service Campaign in which an authorized Mercedes-Benz dealer will update the SCN coding for the engine control unit on the affected vehicles.

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  Associated Documents

  • DownloadMC-10248173-0001.pdf↗
• December 4, 2023•Document ID: 10248162

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  LI91.18-P-077075

  Date Added:

  January 3, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Crease formation on genuine leather seat covers in vehicles with low mileage • Objects left on the seats for extended periods of time (pressure marks). • Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). • Light initial creases due to vehicle handling. • Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!

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  Associated Documents

  • DownloadMC-10248162-0001.pdf↗
• October 5, 2021•Document ID: 11031648

  Warranty Program/Extension
  ENGINE

  Mfr Comm. #:

  EW - BlueTEC Update

  Date Added:

  April 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz USA, LLC will provide an Extended Modification Warranty for each vehicle that has received the Approved Emission Modification. The Extended Modification Warranty period shall be the greater of: (i) 10 years from the date of initial sale or 120,000 miles on the odometer, whichever occurs first; or (ii) 4 years or 48,000 miles from the date of installation of the Approved Emission Modification, whichever occurs first. If an owner or lessee has already paid to a have a repair performed related to any of the components listed below prior to the effective date of this Extended Modification Warranty, those repairs are not eligible for reimbursement. The Extended Modification Warranty coverage may be denied if an Eligible Vehicle has been altered with the use of any after-market emission related components, parts, and/or software, or with the removal of any original emission related components, parts, and/or software, and such alteration(s) are likely to substantially affect the operation of the vehicle with the Approved Emission Modification, until the owner of such vehicle, at his or her expense, has reversed the alteration(s) such that the Approved Emission Modification will not be substantially affected. The Extended Modification Warranty will not cover: -Any damage or malfunctions caused by the installation of non-EPA or non-CARB certified emission related parts, including damage or malfunction to parts needed for proper diagnosis of a covered part. -Damage or malfunctions caused by or related to outside influence, such as damage due to an accident, or vehicle misuse or neglect. The Extended Modification Warranty includes parts and labor, and shall not void or supersede any existing warranty.

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  Associated Documents

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• June 30, 2020•Document ID: 10177571

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; EQUIPMENT; EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

  Mfr Comm. #:

  LI82.10-P-064766

  Date Added:

  July 27, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Check housing cover of lamp unit for natural fogging or dew as per GI82.10-P-009047. . 1. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. 1.1. Order the required service covers by referring to the variant overview. 1.2. Remove lamp unit 1.3. Remove all grommets from vent openings. 1.4. Seal vent openings with sealing profile. Important: All openings must be sealed carefully for the pressure compensation membrane to work properly! 1.5. Remove existing service cover 1.6. Place desiccant packs in new service covers and bolt down 1.7. Stick new diaphragm onto specified surface on service cover [picture of service cover] Note: The bonding surface must be clean and dry. 06

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  Associated Documents

  • DownloadMC-10177571-0001.pdf↗
• May 21, 2020•Document ID: 10176670

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  NCU - HVAC Warra

  Date Added:

  June 22, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system in certain Mercedes-Benz vehicles. As part of the settlement, MBUSA has agreed to offer sliding-scale warranty coverage for certain vehicles diagnosed as having mold or mildew type odors originating from the HVAC system?although that coverage will not take effect until the settlement is judicially approved and other events occur; likely not until December 7, 2020 at the earliest (see below). If the settlement becomes effective, coverage will include cleaning of the evaporator and replacement of the HVAC filters

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  Associated Documents

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• October 9, 2017•Document ID: 10158329

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI05 20-P-067123

  Date Added:

  April 15, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  Oil in engine wiring harness

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  • DownloadMC-10158329-0001.pdf↗
• November 14, 2016•Document ID: 10205147

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

  Mfr Comm. #:

  LI0702P0547173

  Date Added:

  December 20, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Ticking or pulsing noise from high-pressure pump and/or fuel injectors.

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  Associated Documents

  • DownloadMC-10205147-0001.pdf↗
• February 26, 2016•Document ID: 10235996

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  TakataRecall

  Date Added:

  May 8, 2023

  Manufacturer:

  MERCEDES BENZ

  Summary

  Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators

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  Associated Documents

  • DownloadMC-10235996-0001.pdf↗
• February 11, 2016•Document ID: 10235978

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  RecallUpdate

  Date Added:

  May 8, 2023

  Manufacturer:

  MERCEDES BENZ

  Summary

  Recall Campaign announcement for Takata driver airbags.

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  • DownloadMC-10235978-0001.pdf↗
• October 27, 2014•Document ID: 10135653

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  LI27.55-P-060088

  Date Added:

  May 7, 2018

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Procedure in case of slight oil traces on TRANSMISSION 722.9

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  Associated Documents

  • DownloadMC-10135653-0001.pdf↗
• October 23, 2014•Document ID: 10135649

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  LI27.55-P-060088

  Date Added:

  May 7, 2018

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Procedure in case of slight oil traces on TRANSMISSION 722.9

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  • DownloadMC-10135649-0001.pdf↗
• October 14, 2014•Document ID: 10135632

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  LI49.00-P-060010

  Date Added:

  May 7, 2018

  Manufacturer:

  MERCEDES BENZ

  Summary

  Fault in particulate sensor

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  • DownloadMC-10135632-0001.pdf↗
• October 14, 2014•Document ID: 10135628

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  LI82.70-P-060004

  Date Added:

  May 7, 2018

  Manufacturer:

  MERCEDES BENZ

  Summary

  iPhone mobile phone: Various complaints after software update to iOS8

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  • DownloadMC-10135628-0001.pdf↗
• July 12, 2014•Document ID: 10166080

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  LI91.10-P-048411

  Date Added:

  October 15, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.

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  Associated Documents

  • DownloadMC-10166080-0001.pdf↗
• July 10, 2014•Document ID: 10166099

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  LI91.25-P-059380

  Date Added:

  October 15, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.

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• February 11, 2014•Document ID: 10166975

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  C1A140101

  Date Added:

  November 4, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.

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  Associated Documents

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• February 10, 2014•Document ID: 10166980

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  LI18.30-P-055434

  Date Added:

  November 4, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  Traces of oil in area of oil cooler (inner V) on engine 642

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