Mercedes-Benz · Model Report
Showing safety data for the 2020 model year only.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
I own a 2020 Mercedes-Benz C300 equipped with a power trunk. On July 22, 2026, I took my vehicle to Annapolis Mercedes-Benz because the power trunk was repeatedly closing on its own while people were standing in the trunk opening. I specifically reported that the trunk was unexpectedly closing while I, my child, or another individual was loading or unloading the vehicle and expressed concern that someone could be injured. The dealership kept the vehicle for several hours but advised me that no malfunction could be found. I was told the trunk had been reset and that there were no problems with the vehicle. I also provided video evidence of the trunk malfunction by text message to my service advisor. On August 2, 2026, the exact same problem occurred. While I was loading groceries into the trunk, the power trunk unexpectedly closed without warning and struck my son in the head, causing injury. This incident occurred after I had already reported the same safety concern to the dealership. I believe the power trunk is malfunctioning intermittently and presents a significant safety hazard because it can unexpectedly close on a person while the trunk is being used. I am requesting that NHTSA investigate this potential safety defect, as it may pose a risk of injury to other vehicle owners and passengers.
Automatic trunk closing mechanism caused the trunk hood to close on my head as I was putting groceries in the trunk. This has occurred several times in the past but this time it hit my head with more force. I have not brought it to a dealer and it has not been inspected by the manufacturer, police or any other entity. There was no warning or alarm before it closed. This could cause serious head injury to an individual on blood thinners.
No injuries · No fire · No crash
Vehicle has ongoing and recurring electrical and engine-related defects that affect safe operation. The primary systems involved are the electrical system, engine ignition system, and powertrain. The vehicle is available for inspection upon request. Prior service records show issues beginning in 2020 involving repeated electronic system failures requiring multiple repairs and component replacements. Since purchasing the vehicle in April 2023, the vehicle has developed more serious failures, including: – September 2024: Check engine light with loss of power and inability to exceed safe driving speeds – October 2024: Engine misfiring due to ignition coil failure requiring replacement of ignition components – September 2025: Additional ignition coil electrical fault (code P0353) The problem has been reproduced and confirmed through dealership service inspections and diagnostic reports. Warning indicators, including the check engine light, appeared prior to failure events. These defects create a safety risk due to potential loss of power, engine failure, and unreliable vehicle operation while driving, which could increase the risk of an accident. The issues have required multiple repairs without permanent resolution and appear to be ongoing and worsening over time.
No injuries · No fire · No crash
The contact owns a 2020 Mercedes-Benz C300. The contact stated that while at a stop, the vehicle failed to accelerate as intended. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.
No injuries · No fire · No crash
Car stops accelerating and shifts into neutral without warning I nearly got hit from behind. I have consulted several other Mercedes vehicle owners and all had the same issue. Two of the other owners stated that this happened on the interstate and was very lucky they were not involved in a collision. Both vehicles were GLC 300. Mercedes does not seem to have an answer to the issue and all previous owners traded vehicles for fear of dying.
No injuries · No fire · No crash