Mercedes-Benz · Model Report
Mercedes-Benz R-Class2011
Showing safety data for the 2011 model year only.
Recalls
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Complaints
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Investigations
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Service Bulletins
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Mercedes-Benz · Model Report
Showing safety data for the 2011 model year only.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
The contact owns a 2011 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
No injuries · No fire · No crash
The contact owns a 2011 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
No injuries · No fire · No crash
The contact owns a 2011 Mercedes-Benz R350. The vehicle had previously had the wheel speed sensors replaced eight times since September 2016. The contact stated that while driving at 55 MPH, the ABS inadvertently engaged, causing the front end of the vehicle to dip while the brake pedal was depressed. Additionally, there were grinding sounds coming from the vehicle as it came to a full stop. The ABS and Traction Control warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the wheel speed sensors needed to be replaced. The vehicle was then taken to an independent mechanic. The vehicle remained with the mechanic, awaiting diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,200. Consumer's complaint is a result of several measures but mainly to the continued wheel speed sensor failures which account to a total of eight (8) newly installed brake sensors (Sept 2016 to Nov 2021). Consumer has experienced several times at highway speeds. The vehicle's repeated wheel speed sensor issues are most likely attributed to an undetermined and undefined malfunction.
No injuries · No fire · No crash
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ R350. THE CONTACT TOOK THE VEHICLE TO LOBER MERCEDES-BENZ (4255 WEST TOUHY AVENUE, LINCOLNWOOD, IL 60712, (847)-675-1000) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). WHEN THE CONTACT ARRIVED AT THE DEALER FOR THE SCHEDULED REPAIR, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.
No injuries · No fire · No crash
"TAKATA RECALL" FOR A YEAR AND A HALF, I HAVE BEEN TRYING TO HAVE MY CAR REPAIRED, BUT MERCEDES BENZ HERE IN RENO (AND FAIRFIELD, CALIFORNIA AS WELL) HAS REFUSED TO REPAIR IT WITH THE STATEMENT THAT PARTS ARE NOT AVAILABLE. I HAVE CALLED THE SERVICE DEPARTMENT AND BEEN TOLD THE PARTS ARE IN STOCK. I HAVE MADE APPOINTMENTS, BUT WHEN I SHOW UP FOR THE REPAIR, I AM TOLD PARTS ARE NOT AVAILABLE. THIS MONTH, JUNE 4, 2019, I SHOWED UP FOR AN APPOINTMENT MADE IN CONNECTION WITH THE RECALL NOTICE AND WAS TOLD THE PARTS WERE NOT AVAILABLE. ON JUNE 14, I HAD AN APPOINTMENT IN FAIRFIELD, CALIFORNIA; I SHOWED UP; AND AGAIN WAS TOLD NO PARTS ARE AVAILABLE. I HAD ANOTHER APPOINTMENT ON JUNE 24; BUT AGAIN, I RECEIVED A CALL FROM V. CRUZ OF MERCEDES BENZ AND TOLD NO PARTS ARE AVAILABLE. THIS PROCESS HAS BEEN GOING FOR A YEAR AND A HALF. OF LATE, I HAVE RECEIVED E-MAIL NOTICES (SECOND NOTICE, RECALL REMINDER, THIRD NOTICE, RECALL REMINDER) OF WHICH I HAVE MADE APPOINTMENTS (AS DESCRIBED ABOVE) BUT ONLY TO BE TURNED AWAY WITH THE STATEMENT, NO PARTS ARE AVAILABLE. IT IS VERY DISHEARTENING TO KNOW THERE IS A DANGEROUS CONDITION IN MY CAR THAT COULD INJURE MY GRANDCHILDREN OR LOVED ONES AND TO BE SUBJECT TO THE KIND OF GAMES THAT MERCEDES BENZ SEEMS TO BE PLAYING. ON ONE HAND, THEY SEND OUT NOTICES AS IF THEY ARE DOING ALL THEY CAN TO TAKE CARE OF THE RECALL PROBLEM; BUT ON THE OTHER HAND, THEY CONSISTENTLY DO NOTHING. I WOULD LIKE TO KNOW MY OPTIONS. HOW SERIOUS IS THE RECALL? AM I PLACING MY GRANDCHILDREN AND LOVED ONES AT RISK? PLEASE LET ME KNOW. AND THANK YOU IN ADVANCE FOR GIVING THIS MATTER YOUR ATTENTION.
No injuries · No fire · No crash