Mercedes-Benz · Model Report
Showing safety data for the 2015 model year only.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Driver rear side rusted and cracked subframe.
No injuries · No fire · No crash
I am filing a formal safety complaint regarding my 2015 Mercedes-Benz C300 (W205), with approximately 65,000 miles. An authorized Mercedes-Benz dealership diagnosed severe corrosion and perforation of the rear subframe and declared the vehicle undrivable due to this condition. The estimated repair cost is $5,531.53. The rear subframe is a critical structural component supporting the rear suspension. Its deterioration may compromise vehicle stability and potentially result in loss of control. I am extremely concerned that such a serious structural failure has occurred at relatively low mileage. Mercedes-Benz has extended rear subframe corrosion warranty coverage to 20 years with unlimited mileage for certain earlier C-Class models, but the W205 is excluded despite experiencing a similar problem. Mercedes-Benz USA denied my request for goodwill assistance. I respectfully request that NHTSA investigate whether premature rear subframe corrosion and perforation represent a broader safety defect affecting the W205 platform and whether a safety recall is warranted. The dealership’s diagnosis, repair estimate, and manufacturer correspondence are available upon request.
No injuries · No fire · No crash
To Mercedes-Benz USA Customer Care, I am requesting a formal review and written explanation concerning case #24524936 and the approximately $6,000+ starter-wiring repair on my vehicle. Mercedes-Benz’s August 2017 recall notice for campaign 2017080002, NHTSA recall 17V114, states that the starting-current limiter can overheat under specified conditions, potentially causing surrounding components to melt and creating a fire risk. The notice further states that the authorized dealer will install an additional fuse in the electrical line to the starter at no charge. Because my vehicle has experienced burnt starter wiring, I request that Mercedes-Benz provide: 1. Written confirmation of whether my vehicle’s VIN was included in this recall. 2. The date and documentation of any recall remedy performed on my vehicle. 3. The technical findings supporting the determination that my starter-wiring damage is unrelated to the recall. 4. Confirmation of whether the starting-current limiter, additional fuse, and surrounding wiring were inspected. 5. A review of reimbursement eligibility and goodwill assistance for the repair expense. Please escalate this matter for technical review and provide a written response explaining the basis for the denial. If the matter cannot be resolved, I will consider submitting a vehicle-safety complaint to NHTSA. Existing case number: 24524936 Mercedes-Benz recall: 2017080002 NHTSA recall: 17V114
The contact owns a 2015 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle and the vehicle became difficult to maneuver. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that there was two large holes and rust located on the rear subframe, an unknown part needed to be realigned and needed to be replaced. The vehicle was towed to a dealer where it was confirmed that the rear subframe and another unknown part needed to be replaced. The manufacturer was notified of the failure by phone and stated that the vehicle was not under warranty. The failure mileage was approximately 120,000.
No injuries · No fire · No crash
The vehicle’s rear subframe has become severely rusted and structurally compromised. This failure has caused the vehicle to pull sharply to the right when the brakes are applied. The rear subframe and affected components are still on the vehicle and are available for inspection upon request. This condition creates a serious safety risk because the vehicle can suddenly pull hard to one side during braking, making it extremely difficult to maintain control. At highway speeds or during emergency braking, this could cause the driver to lose control of the vehicle, leave the roadway, collide with another vehicle or object, or potentially result in a rollover. The failure is especially concerning because it directly affects the stability and braking behavior of the vehicle. The problem was inspected and confirmed by Mercedes-Benz of Durham. The dealer determined that the rear subframe was severely rusted and that this condition was responsible for the vehicle pulling strongly to the right during braking. The vehicle has therefore been inspected by an authorized Mercedes-Benz dealership. The condition has not, to my knowledge, been inspected by police or insurance representatives. There were no warning lights, dashboard messages, or noticeable symptoms indicating that the rear subframe was deteriorating before the problem became apparent. There was no advance warning that the subframe had become severely rusted. The issue only became evident when the vehicle began pulling sharply to the right under braking. Because there were no warning signs before the failure, I believe this condition presents a significant safety hazard. A driver may continue operating the vehicle without knowing that the rear subframe has deteriorated to the point that vehicle stability and braking control are affected.
No injuries · No fire · No crash