Mercedes-Benz GLC-Class Complaints

782 consumer complaints on file.

#11309808February 18, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN I START MY CAR THERE IS STRONG GAS ODOR IN THE CABIN FOR THE FIRST 3-4 HOURS OF DRIVING. ALSO THERE IS A MOLDY SMELL IN THE WARMER MONTHS AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306665February 3, 2020
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ GLC300. THE CONTACT STATED HE PLACED THE GEAR SHIFTER IN PARK WHILE ENGINE WAS RUNNING HOWEVER VEHICLE ROLLED ACROSS THE STREET AND CRASHED INTO A STONE WALL. THE CONTACT OPENED THE DRIVER'S SIDE DOOR HOWEVER, VEHICLE FAILED TO STOP. THERE WERE NO REPORTED INJURIES OR FIRE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11301580January 24, 2020
UNKNOWN OR OTHER
AUGUST 8, 2019 WHILE PARKING MY CAR IN A GAS STATION AND GOING AT A LOW RATE OF SPEED I EXPERIENCED A SUDDEN ACCELERATION OF MY VEHICLE. I WAS UNABLE TO STOP THE CAR AND AS A RESULT HIT THE SIDE OF A BUILDING. THE CAR WAS TOWED AND REPAIRED. MERCEDES CORPORATE WAS NOTIFIED AND THEY SENT A MECHANIC TO CHECK THE CAR. ON AUGUST 21, 2019 I WAS INFORMED THAT MERCEDES FOUND NO EVIDENCE OF A MALFUNCTION. I WAS ALSO INFORMED THAT I COULD NOT HAVE THE CAR EVALUATED BY A THIRD PARTY. AROUND OCTOBER OF 2019 I HAD MY VEHICLE RETURNED TO ME FROM THE COLLISION CENTER. ON OCTOBER 24, 2019, AGAIN WHILE I WAS PARKING ON MY STREET AT A LOW SPEED THE VEHICLE ACCELERATED, THIS TIME I WAS ABLE TO PUT IT IN NEUTRAL, APPLY THE BRAKES AND AVOID AN ACCIDENT. AGAIN, I CALLED MERCEDES AND THE CAR WAS THEN TAKEN TO THE DEALERSHIP. ONCE AT THE DEALERSHIP I WAS TOLD THAT THEY COULD NOT LOOK AT THE CAR UNTIL MERCEDES CORPORATE GAVE THEM THE OK. I WAITED THREE WEEKS AND WAS THEN TOLD THE CAR HAD NO PROBLEMS. WHEN I PICKED UP THE CAR I DID ASK IF THE DEALERSHIP CHECKED THE CAR AND I WAS TOLD NO. MERCEDES SENT SOMEONE TO LOOK AT THE VEHICLE. WHEN I GOT HOME I OPENED THE HOOD AND FOUND IT FULL OF DRIED LEAVES. I GARAGE MY CAR BUT IT LOOKED LIKE THE CAR SAT ON THE LOT FOR THREE WEEKS IN THE WEATHER. I AM STILL DRIVING THIS VEHICLE AND WAITING FOR IT TO HAPPEN AGAIN. I WOULD HATE TO SELL IT AND HAVE SOMEONE HAVE A SEROUS ACCIDENT. I ALSO TRIED TO HAVE A LOCAL MECHANIC CHECK THE VEHICLE BUT THEY DID NOT WANT TO GET INVOLVED WITH THE ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11300570January 20, 2020
ENGINE, UNKNOWN OR OTHER
2:19 PM ARRIVED POMPANO MERCEDES-BENZ TO PICK UP MY SERVICED VEHICLE ( 10,000 MILE SERVICE). 2:23 PM RETURNED MERCEDES-BENZ LOANER PROVIDED BY DEALERSHIP. 2:30 PM SERVICE ADVISER BRINGS CAR INSIDE THE SERVICE AREA, AND PROVIDES ME A RECEIPT OF THE SERVICE PERFORMED. 2:30 PM I LEAVE THE INSIDE SERVICE AREA AND GO TO DRIVE-THROUGH MC DONALDS (IN THE SAME COMPLEX AS DEALERSHIP). I DID NOT STOP, OR GET OUT OF THE CAR. 2:35 PM I LEAVE THE MC DONALDS DRIVE-THROUGH IN THE SAME COMPLEX AS MERCEDES DEALERSHIP AND ENTER THE I-95 SOUTH TOWARDS HOME/OFFICE.2:35 PM ' 2:58PM DRIVING I95 SOUTH FOR 20 OR SO MINUTES, I CAME TO A STOP IN HEAVY TRAFFIC. UPON STOPPING I NOTICED SMOKE COMING FROM UNDER THE HOOD, AND MOVED TO THE RIGHT SHOULDER. THERE WERE NO UNUSUAL WARNINGS OR READINGS FROM THE CAR. I PULLED THE HOOD LATCH ON THE INSIDE, AND GOT OUT AND APPROACHED THE FRONT OF THE CAR TO PULL THE LEVER AND OPEN THE HOOD. I HEARD A 'POP' IN THE ENGINE, AND SMOKE INTENSIFIED, AND WAS GETTING DARKER, SO I BACKED AWAY FROM THE CAR (MOVING TO THE SIDE OF THE ROAD) AND BEGAN FILMING WITH MY PHONE. 2:59 PM I PHONED 911 FEARING A FIRE. I TOOK A VIDEO OF LIQUID DRIPPING FROM UNDER THE ENGINE, WITH SMOKE GROWING FROM UNDER THE HOOD. 2:59 PM (AGAIN)I PHONED 911 AGAIN BECAUSE THE SMOKE UNDER THE HOOD IS DARKER, AND I TOOK ANOTHER VIDEO WHILE WAITING. AS I WAS CALLING 911, THE CAR BURST INTO FLAMES UNDER THE HOOD, AND INSTANTLY THE FLAMES BECAME HIGHER THAN THE HEIGHT OF THE CAR. 3:00 PM VIDEO OF CAR FIRE INTENSIFYING AS I STEPPED AWAY FROM CAR (WITH 911 ON SPEAKER AS I REPORT IT'S A FULL FIRE AT THIS POINT). 3:02PM (PHONE TIME STAMP) I RAN A SHORT DISTANCE FROM CAR AND CONTINUED TAKING (2) VIDEOS OF THE INCIDENT. FLAMES HAD MOVED FROM THE ENGINE, TO THE INTERIOR IN THIS SHORT TIME. CONTINUED MULTIPLE VIDEOS UNTIL THE FIRE DEPARTMENT ARRIVED 3:13. THE CAR WAS COMPLETELY DESTROYED BY THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11299643January 15, 2020
SERVICE BRAKES
DRIVING ALONG RANDOM TRAFFIC NO PATTERN, AUTOMATIC BRAKE ASSIST IS TEMPORARILY NOT ACTIVE , BRIGHT YELLOW WORDING, DANGER AUTO BRAKE ASSIST WILL NOT FUNCTION AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296654January 2, 2020
AIR BAGS, STRUCTURE:BODY, ENGINE
VEHICLE WAS GOING ON THE LEFT MOST LANE OF THE I580 EASTBOUND AT ADAPTIVE CRUISE AT 65MPH. BOTH STEERING AND SPEED WAS UNDER CONTROL BY THE THE ADAPTIV E CRUISE FEATURE. I WAS HAVING MY HAND ON THE STEERING AND FOOT ON THE BRAKE. ALL OF SUDDEN CAR TOOK LEFT TURN ON ITS OWN AND CRASHED INTO SIDE CONCRETE RAIL FOLLOWED BY A QUICK TURN AND CAME BACK TO THE HALT IN THE MIDDLE OF THE 2ND HIGHWAY LANE. THINGS HAPPENED SO QUICKLY THAT I COULD NOT EVEN REALIZE WHAT HAPPENED TO THE ADAPTIVE CRUISE WHICH LEAD TO THIS SUDDEN TURN. I WOULD LIKE YOU OR NHTSA TO INVESTIGATE THE MATTER. I AM 7 MONTH PREGNENT AND IN SIGNIFICANT PAIN CAUSED BY THIS ACCIDENT. I AM NOT ABLE TO TAKE ANY HARD DRUGS BECAUSE OF MY PREGNANCY. IT HAS BEEN A BIG TRAUMA FOR ME AT THIS POINT OF MY PREGNANCY. IT WILL BE GOING TO BE VERY TOUGH FOR ME FROM NOW TO TRUST ON THE FEATURES ADVERTISED AND SOLD TO US BY MERCEDES. WE HAVE BEEN IN TOUCH WITH MERCEDES FOR OVER A MONTH. BUT THEY ARE NOT SHOWING ANY PROACTIVENESS TO LOOK INTO THE MATTER. THEY ARE INTENTIONALLY DELAYING THE PROCESS HOPING WE WILL GIVE UP SOONER THAN LATER. I WOULD REQUEST NHTSA TO INTERVENE AND TAKE SEVERE STEPS TOWARDS MERCEDES. MRS MARY ELIZABETH FROM MERCEDES HAS BEEN CONFUSING ABOUT THE PROCESS AND HAS NO CLUE ABOUT WHAT IS NEXT. SHE IS NOT WILLING TO PROVIDE ANY INFORMATION AND AFTER WASTING 20 DAYS SHE IS BLAMING INSURANCE COMPANY DID NOT PROVIDE PERMISSION. THEY NEVER BOTHER TO CALL ME AND UPDATE ME ABOUT PROCESS AND JUST FORMALLY SEND AN EMAIL WITH HALF BAKED INFORMATION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11289368December 16, 2019
STEERING
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC63C4. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK AND VIBRATED. WHEN TURNING THE VEHICLE, IT WOBBLED, MADE A LOUD KNOCKING NOISE, JERKED, AND SKIPPED WHEN THE CONTACT ATTEMPTED TO COMPLETE A TURN. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF THE WOODLANDS (16917 INTERSTATE I45, CONROE, TX 77385, (936) 206-7500), BUT WAS NOT DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO RECREATE THE FAILURE. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280299November 15, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
I PURCHASED THIS MERCEDES NEW IN 2016, THE BRAKES HAVE SQUEALED EVER SINCE WHEN COLD 32 DEGREES OR LESS.. ONCE IN AWHILE WHEN WARM. 2 WE SMELLED GASOLINE, WE TOOK IT TO A REPAIR SHOP, THEY FOUND TWO FUEL HOSES SPRAYED GAS IN A MIST ESPECIALLY WHEN COLD.. 3 THERE ARE 3 RECALLS OPEN ON THIS MERCEDES, I TOOK IT IN WHEN THE AIR BAG RECALL ARRIVED AT OUR HOUSE, I WAS TOLD WE DON'T HAVE PARTS. OUR CAR IS OUT OF WARRANTY, IT HAS 56000 MILES. I TAKE IT TO A REPAIR SHOP RUN BY CERTIFIED MERCEDES TECHNICIANS. THANK GOD WE DIDN'T HAVE A FIRE WITH THE GAS LEAK. I DID SMELL THE GAS WHEN MOVING THRU THE VENTILATION SYSTEM AND WHEN SITTING AND THE SMELL WAS ALL AROUND THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268937October 16, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO ZT MOTORS OF FORT WALTON BEACH (1000 N BEAL PKWY NW, FORT WALTON BEACH, FL 32547, (850) 863-8372) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266350October 3, 2019
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
SINCE WE PURCHASED THIS CAR IN DECEMBER 2015, WE HAVE HAD A SERIES OF ELECTRICAL AND ENGINE PROBLEMS THAT DO NOT SEEM TO FIXABLE BY THE DEALER. THE CAR WAS SERVICED (3 YEARS OR 30,000 MILES) *CW *BF*JB CONSUMER ALSO HAD ISSUES WITH FAULTY RADAR SENSOR, POWER CONTROL UNIT, ENGINE LIGHT, AND FAULTY CRANKCASE VENT SYSTEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259134September 30, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF GEORGETOWN (7401 I-35, GEORGETOWN, TX 78626, (512) 930-6150) AND WAS TEMPORARILY REPAIRED. THE CONTACT WAS UNAWARE OF THE REPAIR SPECIFICS; HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE WINDSHIELD WIPERS WERE PREVIOUSLY REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255408September 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING 65 MPH, THE VEHICLE VIOLENTLY VIBRATED AND SMOKE WAS DETECTED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO FLETCHER JONES IMPORTS MERCEDES-BENZ (7300 W SAHARA AVE, LAS VEGAS, NV 89117, (702) 364-2700) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11241048August 1, 2019
ENGINE, POWER TRAIN, SERVICE BRAKES
TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS (949-718-3000, LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. ON ONE OCCASION, WHILE DRIVING APPROXIMATELY 30 MPH, THE OVERHEAT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE AND WAS LATER DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER SENT A TOW TRUCK AND THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT WAS BLOCKED. THE THERMOSTAT WAS REPLACED, BUT THE CONTACT STATED THAT THE OVERHEATING DID NOT COMPLETELY STOP. THE FAILURE MILEAGE WAS UNKNOWN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233815July 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING BETWEEN 65-70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHEN THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, IT FAILED TO ACCELERATE. THE CONTACT'S HUSBAND TOOK THE VEHICLE TO MERCEDES-BENZ OF ARCADIA (LOCATED AT 101 N SANTA ANITA AVE, ARCADIA, CA 91006, (626) 701-8904) WHERE AN UNKNOWN DIAGNOSTIC TEST WAS COMPLETED. THE VEHICLE WAS REPAIRED, BUT STALLED AGAIN WHILE TRAVELING 60-65 MPH. THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN AFTER THE FAILURE. THE CONTACT ACTIVATED THE HAZARD LIGHTS AS THE VEHICLE BEGAN TO ACCELERATE TO 5 MPH. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT MANAGED TO DRIVE HOME AT 5 MPH. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO MERCEDES-BENZ OF ARCADIA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233534July 20, 2019
STRUCTURE:BODY
WHILE DRIVING ON THE HIGHWAY MY SUNROOF SUDDENLY EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231453July 12, 2019
VISIBILITY/WIPER
WIPER BLADES ON WINDSHIELD SKIP DURING DRIVING ON ROADS AT ALL SPEEDS, EVEN ON THE HIGHWAY AND IN THE RAIN AND HARD TO SEE THE ROAD WHEN DRIVING . THEY DO NOT CLEAR THE WINDSHIELD AND CONSTANTLY SKIP ACROSS EVERY TIME. I HAVE HAD MERCEDES BENZ REPLACE AND ADJUST MY BRAND NEW CAR WIPER BLADES AND STILL THE PROBLEM CONTINUES. I CALLED 1800MERCEDES AND THEY SAID THEY ARE AWARE IT IS A KNOWN PROBLEM AND WILL LET ME KNOW IF AND WHEN IT GETS RESOLVED. NO OTHER WIPER BLADES ON THE MARKET FROM AUTO ZONE, ADVANCE AUTO PARTS ETC., WILL FIT MY CAR!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219924June 14, 2019
POWER TRAIN, EXTERIOR LIGHTING
ELECTRONIC SHIFTIER ISSUE. CAR WILL NOT DO WHAT IS BEING INPUT TO THE SHIFTIER. PARTICULAR ISSUE WHEN GOING FROM PARK TO DRIVE, DRIVE TO REVERSE, OR PARK TO DRIVER OR REVERSE. (NOTE THAT THE PRESSURE ON BRAKE PEDAL HAS ALWAYS SEEMED EXCESSIVE TO ME. HAVE HAD ISSUE WHERE CAR GOES INTO NEUTRAL WHEN TRYING TO PLACE THE SHIFTIER INTO PARK. I HAVE HAD TIMES WHERE CLEARLY THE VEHICLE DOESN'T REGISTER THAT THE BRAKE IS ACTUATED WHEN IT IS. HAVE HAD INSTANCE WHERE VEHICLE STARTS OFF IN DRIVE AND ROLLS UNDER POWER AS IT DIDN'T SHIFT INTO PARK AS INSTRUCTED. HAVE ALSO ENCOUNTERED THE CAR WALKING A STOP LIGHT. WHERE THE CAR CREEPS BECAUSE THE INTENDED BRAKE PRESSURE TO MAINTAIN A COMPLETE STOP ISN'T SUFFICIENT. SECOND SAFETY CONCERN, VEHICLE HAS HEADLIGHTS IN AUTO(NIGHT TIME OR LOW LIGHT) OR ON AND HEADLIGHTS & TAILLIGHTS ACTIVE. COME TO A STOP WITH STOP/GO ECO ON, ENGINE TURNS OFF AS IT SHOULD. HOWEVER ON RESTART HEADLIGHTS & TAILLIGHTS/BRAKE LIGHTS DIM. REAPPLY BRAKES, VEHICLE TO COMPLETE STOP. STOP/GO TURNS ENGINE OFF, FOOT OFF BRAKE ENGINE TURNS BACK ON, BEHAVIOR REPEATS. NOTE THAT LED DLRS DO NOT EXHIBIT DIM WITH HEADLIGHTS. (MERCEDES HAS NO PLANS ON DOING ANYTHING TO CORRECT DESIGN FLAW)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206204May 8, 2019
SEAT BELTS, UNKNOWN OR OTHER
WITH THE INTRODUCTION OF SELF DRIVING FEATURES NEW PASSERNGER SAFTEY REGULATIONS ARE NEEDED. MY CAR , AN ADDED FEATURE, IS DISTRONIC SAFETY SYSTEM, SELF DRIVE MODE. WHEN THE CAR IS AT ACOMPLETE STOP IT WILL SENSE IF SOME IS ABOUT TO REAR END YOU. THE CAR COMPLETELY LOCKS DOWN. WITH IMPACT THE PASSENGERS IN THE VECHILE TAKE A FULL BODY IMPACT. THE CURRENT SEATBELTS DO PROTECT THE LEFT SIDE OF THE BODY BUT THE RIGHT SIDE GETS SEVER DAMAGE. HARNESS SEAT BELTS SUCH AS RACE CAR DRIVERS US OR CHILDREN CAR SEAT WOULD MINIMIZE RIGHT BODY INJURES. THIS FEATURE EQUATES THE IMPACT TO HITTING A BRICK WALL. MY ACCIDENT WAS ON A BUSY HIGHWAY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11204342April 29, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLC300. THE CONTACT STATED THAT THE WINDSHIELD WIPER BLADES WERE NOT FUNCTIONING PROPERLY AND THE MANUFACTURER FAILED TO PROVIDE A REMEDY. MERCEDES-BENZ OF FORT MYERS (15461 S TAMMANY TRAIL, FORT MYERS, FL 33908, (800) 351-7403) REPLACED THE WINDSHIELD WIPERS FOUR TIMES , BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE FAILURE MILEAGE WAS AVAILABLE. *BF CONSUMER STATED THIS IS A "DANGEROUS CONDITION" ESPECIALLY IN THE DARK. FAILURE MILAGE AND FAILURE SPEEDS WERE NOTED AS ALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203297April 24, 2019
UNKNOWN OR OTHER
VEHICLE WAS IN MOTION ON A CITY STREET WHEN IT STALLED AND EVEN THOUGH I DEPRESSED THE ACCELERATOR, VEHICLE WOULD NOT MOVE. A MESSAGE IN RED APPEARED STATING THERE WAS NOT ENOUGH FUEL AND TO GO RE-FUEL, EVEN THOUGH THE TANK WAS 3/4 FULL. THE ENERGY FLOW THROUGH THE BATTERY WAS 16-19%. I HAD TO SHUT OFF THE CAR. WAIT. THEN, RE-START AND WAS ABLE TO GET HOME. PROBLEM: 1. THE CAR GAS ENGINE DID NOT KICK IN AND THE MESSAGE WAS TO RE-FUEL (CAR DID NOT RECOGNIZE ALMOST FULL TANK OF GAS). 2.STALLED WHILE IN MOTION. (I AM GLAD THIS DID NOT HAPPEN ON THE HIGHWAY). THE LOCAL DEALER HAS THE CAR NOW AND I AM DRIVING A LOANER. THEY HAVE THE CAR SINCE SAT APRIL 20,2019. (AUTOBAHN MOTORS 650-637-2333 @ 700 ISLAND PARKWAY, BELMONT, CA 94002
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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