Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#11062918January 16, 2018
AIR BAGS
TAKATA RECALL, NO REMEDY HAS BEEN AVAILABLE FOR THE TAKATA AIRBAG RECALL.\]\
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062987January 16, 2018
SUSPENSION
FRONT OF THE CAR DROOLS EVENLY ABOUT EVERY FOUR HOURS REGARDLESS IF DRIVING OR PARKED. EMERGENCY STOPS REQUIRED WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062863January 15, 2018
FUEL/PROPULSION SYSTEM
FUEL SMELL INSIDE CABIN. WAS TOLD FULLY COVERED ON EXTENDED WARRANTY DUE TO TSB NO. P-47-10-63 PARTS COVERED ARE FUEL TANK, FUEL FILTER/SENDER, FUEL PUMP, GASKET, SEALS AND RETENTION RINGS. DEALER CALLS TO SAY IT IS THE FUEL SENSOR AND IS NOT COVERED! AND COST IS 1400.00. FUEL SENSOR IS SITTING ON TOP OF THE FUEL FILTER/SENDER AND IS PLUGGED INTO IT!!! HOW CAN YOUR AGENCY ALLOW MB TO SKIRT COVERING SUCH A CLOSELY RELATED PART IN THIS SAFETY INVESTIGATION BY THE ODI????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062673January 14, 2018
UNKNOWN OR OTHER
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062326January 12, 2018
STRUCTURE:BODY
THE FRONT PASSENGER DOOR NEEDS EXCESSIVE FORCE TO CLOSE THE DOOR SAFELY WHEN THE CAR IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061932January 10, 2018
AIR BAGS
TAKATA RECALL - I WAS NOTIFIED WHEN I PURCHASED MY MERCEDES BENZ E350 COUP IN APRIL OF 2017 A RECALL WAS NECESSARY. I HAVE REPEATEDLY CONTACTED MERCEDES BENZ OF HENDERSON, NV TO REPLACE THE PASSENGER AIRBAG. THEY SAY THERE IS NO REMEDY AVAILABLE AS OF YET AND NONE IN THE NEAR FUTURE. I AM CONCERNED THE AIRBAG MAY DEPLOY AND INJURE OR KILL MYSELF OR MY PASSENGER. I NEED TO KNOW WHAT STEPS TO TAKE TO REMEDY THE RECALL FAILURE OF MERCEDES BENZ. NO PROBLEMS AS OF YET BUT AM CONCERNED FOR THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062055January 10, 2018
FUEL/PROPULSION SYSTEM
MY CAR IS EMITTING A STRONG GASOLINE ODOR NEAR THE REAR OF THE CAR AND THIS WHETHER THE CAR IS STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061461January 9, 2018
SUSPENSION
REAR SUSPENSION DROPS OVERNIGHT WHEN TEMPERATURE DROPS 45F. MULTIPLE TIMES DURING WINTER. NOT SEEN DURING SUMMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061494January 9, 2018
AIR BAGS
RECEIVED SAFETY RECALL INTERIM NOTICE OF PASSENGER AIR BAG BEING RUPTURE ON MARCH 2017 IT'S BEEN ABOUT TEN MONTHS, AND NO REPLACEMENT LETTER YET, THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061150January 8, 2018
AIR BAGS
LOCAL DEALERSHIP WAS CONTACTED REGARDING RECALL. I WAS INFORMED THAT "THE PARTS ARE NOT IN" AND "YOU WILL BE CONTACTED WHEN WE RECEIVE THE PARTS". THIS ENTRY IS FOR DOCUMENTATION PURPOSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061184January 8, 2018
EQUIPMENT
THE VEHICLE HAS A KNOWN SAFETY DEFECT WHICH HAS BEEN REFERRED TO BOTH THE PRESIDENT OF MERCEDES BENZ USA AND THE CHAIRMAN OF DAIMLER AG (PARENT OF MERCEDES BENZ USA) IN GERMANY. MB USA HAS STATED THAT THE PROBLEM IS A THIRD PARTY SOFTWARE ERROR AND HAS REFUSED TO ACCEPT RESPONSIBILITY FOR THE PRODUCT. IT APPEARS TO BE A COVER-UP NOT DISSIMILAR TO THE VW ISSUE WHERE MANAGEMENT IS ACTIVELY AVOIDING ADDRESSING THE PROBLEM AND WON'T PUT ITS ACKNOWLEDGEMENT IN WRITING OR ADVISE THE OWNERS OF THE VEHICLE OF THE ISSUE AND ITS POTENTIAL LIFE THREATENING IMPACT. IN SUM, THE GPS SYSTEM IN THE $60,000+ IS NOT ACCURATE AND MAY GIVE SUBSTANTIALLY FALSE INFORMATION, CAUSING A DRIVER TO GO TO PLACES/AREAS WHICH MAY BE DANGEROUS. THE MOST EGREGIOUS ASPECT IS THAT MB THINKS IT IS SMARTER THAN EVERYONE, INCLUDING THE REGULATORY AGENCIES, AND ARE PURPOSEFULLY IGNORING THE PUBLIC'S SAFETY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION. MULTIPLE PHOTOS HAVE BEEN SENT TO MB AND THE MB ENGINEERS VERIFIED THE SAFETY PROBLEM. ALTHOUGH I HAVE INDICATED BELOW THE SEPTEMBER DATE OF THE FIRST LETTER TO THE PRESIDENT OF MBUSA, THE ISSUE WAS NOTICED BY ME IN JULY 2017, REPORTED TO THE LOCAL DEALER IN AUGUST, CONFIRMED SUBSEQUENTLY AND IS ON GOING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060761January 5, 2018
ELECTRONIC STABILITY CONTROL (ESC)
MY VEHICLE GIVES ME WARNING CODES OUT OF NO WHERE COLLISION ASSIST INOPERABLE BLIND SPOT ASSIST IN OPERABLE. LOST ALL POWER GETTING ON HWY SHUT VEHICLE OFF RESTARTED NOW IT DRIVES STILL GETTING ERROR MESSAGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058531January 4, 2018
FUEL/PROPULSION SYSTEM
THE STATED VEHICLE DEVELOPED STRONG GAS FUME SMELL AFTER FILL-UPS A FEW MONTHS BACK AT AROUND 36000 MILES. UNFORTUNATELY WE LEFT ON VACATION AND LATER TO OUR SECOND HOME AND MISSED GETTING TO THE DEALER BEFORE OUR 7 YEARS EXTENDED WARRANTY WAS OVER IN NOV. 2017. WE RETURNED HOME FOR THE HOLIDAYS AND EVERYTIME WE FILL THE TANK THE SAME ODOR REAPPEARS MAKING IT NAUSEATING IN OUR GARAGE NOT TO MENTION PROBABLY DANGEROUS. I CALLED MBUSA AND WAS TOLD IT ISN'T UNDER WARRANTY (FUNNY MINE JUST EXPIRED) AND TO TAKE IT TO THE DEALER FOR AN ESTIMATE. THIS IS A VEHICLE THAT AFTER ITS 3RD YEAR HAS HARDLY BEEN USED DRIVING LESS THAN 7000 MILES IN THE LAST 4 YEARS, AND THAT HAS ALWAYS BEEN GARGAE KEPT. MY SEARCH IN THE WEB HAS SHOWN A LOT OF SIMILAR ISSUES WITH MERCEDES BENZ VEHICLES, HOWEVER MBUSA TOLD ME NOT MINE. THIS IS A SERIOUS AND DANGEROUS ISSUE THAT I'M AFFRAID COULD CAUSE SERIOUS DAMAGE OR BODILY INJURY INCLUDING DEATH SHOULD A SPARK HAPPEN IN MY GARAGE. AGAIN FROM MY SEARCH IT APPEARS MERCEDES BENZ HAS HAD SIMILAR ISSUES AND PERHAPS HASN'T FOUND A COMPLETE SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058283January 3, 2018
ELECTRICAL SYSTEM, POWER TRAIN
AFTER DRIVING THE CAR FOR MORE THAN ONE HOUR THE CAR WILL AUTOMATICALLY SHIFT INTO PARK WHEN SPEED IS BELOW 6MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058298January 3, 2018
ELECTRICAL SYSTEM, POWER TRAIN
AFTER DRIVING THE CAR FOR MORE THAN AN HOUR THE ENGINE WILL NOT STOP WHEN USING KEYLESS GO FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058359January 3, 2018
FUEL/PROPULSION SYSTEM
"STRONG SMELL OF GAS ON 2007 MERCEDES BENZ E350" WHENEVER I FILL MY CAR WITH GAS, THERE IS A STRONG GAS SMELL ON THE INSIDE AND OUTSIDE OF MY CAR. IT IS SO STRONG THAT IT CAUSES MY ENTIRE GARAGE TO SMELL LIKE GAS. IT IS MORE PRONOUNCED WHEN I FILL MY TANK UP WITH GAS. AS THE TANK EMPTIES WITH DRIVING, THE SMELL IS LESS STRONG. THIS STRONG SMELL OF GAS IS EVERPRESENT WITH A FULL AND PARTIALLY FILLED TANK. THIS HAS OCCURRED FOR SOME TIME NOW. TODAY, I TOOK MY CAR TO THE MERCEDES BENZ ONTARIO DEALER SERVICE DEPARTMENT TO ASK FOR REPAIR BASED ON AN EXTENDED RECALL (AND UNLIMITED MILEAGE), THEY SAID THEY WILL NOT REPAIR IT USING THE RECALL, TOO MANY MILES. MY CURRENT MILEAGE IS 178278. MERCEDES NEEDS TO RECALL ALL MODEL YEARS. THIS IS VERY DANGEROUS, AND I QUESTION THE LIABILITY IN THE EVENT ONE OF THESE CARS CATCHES FIRE AS A RESULT OF THE FUEL SYSTEM DEFECT WHICH MERCEDES IS NOT WILLING TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058361January 3, 2018
AIR BAGS
TAKATA RECALL RECEIVED MAIL SAYING THE AIRBAG MAY KILL ME BUT THE PARTS WILL NOT BE AVAILABLE UNTIL DECEMBER 31, 2018, ALMOST 12 MONTHS FROM TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057975January 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF SARASOTA, 4754 CLARK RD, SARASOTA, FL 34233) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057524December 30, 2017
AIR BAGS
AS OF MID DECEMBER 2017, THE MERCEDES BENZ OF WHITE PLAINS CAILMS THE AIR BAG ISSUE IS NOT RESOLVED YET. WAITING ON RECALL FOR A VERY LONG TIME SO THAT AIRBAGS CAN BE CORRECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057470December 29, 2017
AIR BAGS
SAFETY RECALL ON DRIVERS SIDE AIR BAGS HAS NOT BEEN REMEDIED YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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