Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10483247November 3, 2012
FUEL/PROPULSION SYSTEM
THERE IS A STRONG ODOR OF GASOLINE IN THE VEHICLE AFTER FILLING THE FUEL TANK. I HAVE VERIFIED THAT GASOLINE PUDDLES ON TOP OF FUEL MODULE UNDERNEATH ACCESS COVER ON DRIVER'S SIDE UNDER REAR SEAT. THE CAR ALSO CAUSES A STRONG ODOR OF GASOLINE OUTSIDE VEHICLE WHEN PARKED IN AN ENCLOSED GARAGE. I AM CONCERNED ABOUT THE CAR CATCHING FIRE OR IT CAUSES A FIRE IN MY HOUSE WHEN PARKED IN THE GARAGE. THE DEALER ACKNOWLEDGES THIS DEFECT, BUT INDICATED THERE IS CURRENTLY NO RECALL TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482778October 31, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
2004 E55. FUEL SENDING UNIT IS LEAKING VISIBLE GAS UNDER REAR SEAT. VIVID GAS SMELL IN INTERIOR. 2004 E55. I UNDERSTAND THERE HAVE BEEN MANY MANY COMPLAINTS ABOUT THIS SPECIFIC PROBLEM YET IT STILL TO BE RECALLED. I DON'T FEEL SAFE ON LONG ROAD TRIPS OR THE CAR BURNING DOWN. REFERENCE NHTSA ACTION NUMBER: PE12001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482559October 29, 2012
FUEL/PROPULSION SYSTEM
FUEL SENDING UNIT LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482041October 24, 2012
FUEL/PROPULSION SYSTEM
FUEL PUMP ASSEMBLY WAS LEAKING RAW FUEL UNDER CAR CAUSING EXPLOSION HAZARD THAT COULD LEAD TO FATALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481555October 23, 2012
FUEL/PROPULSION SYSTEM
STRONG ODOR OF GASOLINE INSIDE THE CABIN OF THE VEHICLE. ODOR SO STRONG THAT PASSENGERS CAN NOT BE INSIDE THE VEHICLE FOR MORE THEN SEVERAL MINUTES AT A TIME WITHOUT FEELING NAUSEA OR DIZZINESS. HUNDREDS OF COMPLAINTS HAVE BEEN FILED FOR THIS EXACT OCCURRENCE AND MERCEDES STILL REFUSES TO ACKNOWLEDGE THE DEFECT IN THE FUEL TANK. THE SMELL IS IRREPLACEABLE ONCE THE POOLING OF THE FUEL ABSORBS INTO THE BACK SEATS . THE GASOLINE VAPORS INSIDE THE CABIN ARE NOT ONLY UNACCEPTABLE BUT AN EXTREME HEALTH AND SAFETY HAZARD TO OCCUPANTS OF THE VEHICLE. MILEAGE AT THE TIME OF INITIAL INCIDENT WAS 63,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481239October 20, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
(NHTSA ACTION# PE12001) FUEL LEAKING ONTO THE GROUND FROM FUEL FILTER ASSEMBLY DUE TO CRACKING FLANGE ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481268October 20, 2012
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL THE TANK, I GET A STRONG FUEL SMELL. RECALL WAS PERFORMED INSERT IN FUEL FITTING, NOT THE PROBLEM. SERVICE CENTER FOUND "COVER PLATES LEAKING ON BOTH SIDES, REPLACED FUEL PUMPS, INSTALLED UPDATED CONTACT PLATE AND SEAL. CHECKED FOR LEAKS AND NONE FOUND." FILLED TANK AND STRONG FUEL SMELL RETURNED IMMEDIATELY. FOUND OUT BY EXPERIENCE NEVER TO PARK THE VEHICLE IN THE GARAGE WITH A FULL TANK OR THE HOUSE WILL BE FILLED WITH FUEL SMELL. POOR DESIGN FUEL SYSTEM IN THE E CLASS MERCEDES, SOMEDAY ONE WILL CAUSE AN EXPLOSION, DO NOT PARK IN ATTACHED/BASEMENT GARAGE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480803October 17, 2012
FUEL/PROPULSION SYSTEM
GAS SMELL INSIDE AND OUTSIDE OF CAR WHEN YOU FILL CAR. THE GAS OVER FLOWS AND FORM A LITTLE POOL OF GAS ON TOP OF THE GAS TANK, THIS IS JUST UNDER THE REAR SEAT. THIS SOUNDS LIKE A KNOWN PROBLEM AND SHOULD HAVE BEEN FIXED (RECALLED) BY MERCEDES. I TOOK IT TO THE DEALER AND HAD IT FIXED BECAUSE I DON'T WANT MY FAMILY SICK OR HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480873October 17, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
PLEASE REFERENCE THE NHTSA ACTION# PE12001. I FILLED THE TANK UNTIL THE PUMP SHUT OFF AUTOMATICALLY AND DID NOT ADD ANY ADDITIONAL FUEL BEYOND THAT. I PARKED THE CAR IN HOME GARAGE AND WAITED FOR 10 MINUTES THERE IS STRONG GASOLINE SMELL FILLED IN THE GARAGE. CHECKING AROUND THE VEHICLE NO VISIBLE LEAK UNDERNEATH. THE INTERIOR HAD A STRONG FUEL SMELL ON THE BACK SEATS. I AM A HOUSE WIFE, TAKING MY ONE YEAR OLD BABY WITH THIS VEHICLE EVERY DAY. I AM NOT COMFORTABLE FOR MY BABY SEATING WITH STRONG FUEL SMELL ON THE BACK SEATS. HOWEVER, I WENT BACK TO THE MERCEDES BENZ DEALER, THEY CAN'T DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480769October 16, 2012
FUEL/PROPULSION SYSTEM
PLEASE REFERENCE THE NHTSA ACTION# PE12001 SPONTANEOUS FUEL LEAK FROM THE TOP OF THE TANK UPON FILLING UP. TOOK CAR TO DEALER, THEY STATED FUEL NOTED ON TOP OF TANK. REQUIRED FUEL SENDER UNIT REPLACEMENT, NOT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480640October 16, 2012
FUEL/PROPULSION SYSTEM
I WALKED IN MY GARAGE AND SMELT A BAD FUEL SMELL COMING FROM MY CAR. AFTER REVIEW, I DETERMINED IT WAS MY FUEL SENDING UNIT THAT WAS LEAKING FROM THE TOP AND FUEL WAS ROLLING DOWN THE OUTSIDE OF THE GAS TANK. AFTER LOOKING ONLINE TO SEE IF OTHERS WITH THE SAME VEHICLE HAVE HAD THIS PROBLEM AND TO MY FINDINGS, THIS IS A NORMAL THING THAT HAPPENS WITH THESE VEHICLES. I KNOW THIS IS NOT SAFE FOR THE ENVIRONMENT, SO I THOUGHT I SHOULD FILE THIS COMPLAINT. THEY SHOULD TAKE BETTER PRECAUTIONS FOR THIS NOT TO HAPPEN. NOW WE ARE STUCK HAVING TO PAY A LOT OF MONEY TO GET THIS REPLACED OR FIXED, WHEN THIS IS NOT A NORMAL WEAR AND TEAR ITEM ON THE CAR. I BELIEVE THEY SHOULD HAVE A RECALL ON THIS ITEM, BECAUSE IT IS UNSAFE AND HAZARDOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480660October 16, 2012
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NHTSA ACTION# PE12001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480738October 16, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY AND COULD HEAR THAT THE ENGINE DIDN'T SOUND RIGHT, IT WAS REVVING AT A HIGHER RPM THAN NORMAL. I PULLED OVER TO SEE WHAT WAS WRONG AND IT CONTINUED TO DO THIS EVERY TIME I TRIED TO ACCELERATE. I TURNED THE CAR OFF, TURNED IT BACK ON AND THEN ONLY HAD 3RD. GEAR AVAILABLE. NOTHING ELSE. I LATER FOUND OUT THAT IT'S CALLED "LIMP MODE" IT WOULDN'T GO FASTER THAN 40MPH AND NOTHING ELSE WORKED, JUST 3RD. GEAR AND REVERSE. AFTER DOING EXTENSIVE RESEARCH I LEARNED THIS IS A PROBLEM WITH MOST 7-SPEEDS AND THE AMOUNT OF PEOPLE HAVING OR HAD THIS ISSUE IS APPALLING. APPARENTLY MERCEDES KNEW OF THIS MATTER ALL ALONG AND DID NOTHING. MY CAR IS CURRENTLY AT THE DEALERSHIP NOW AND I HAVE TO PAY $1,600 TO HAVE THE CONDUCTOR PLATE AND VALVE BODY FIXED. I'M A SINGLE MOM, SELF EMPLOYED, BUT STILL A SINGLE MOM. THIS ISN'T RIGHT AND MERCEDES SHOULD BEND OVER BACKWARDS TO REMEDY THIS. "*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480739October 16, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E-350. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS A FUEL LEAK IN THE REAR SEAT OF THE VEHICLE WHERE THE ELECTRONIC WIRING AND FUEL SENDING UNIT WAS LOCATED. THE TECHNICIAN STATED THAT THE FUEL TANK AND FUEL PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480541October 15, 2012
FUEL SYSTEM, GASOLINE
AFTER GAS TANK IS FILLED FUEL IS FORCED FROM THE TOP OF WHAT APPEARS TO BE THE FUEL SENDING UNIT BELOW THE REAR SEAT. THE FUEL POOLS AND STAINS THE INSULATION AND BOTTOM OF THE SEAT. IT CAUSES GAS VAPORS IN THE CAR FOR WEEKS. SEAT AND PADDING HAVE TO BE PULLED AND ALLOWED TO DRY. EXCESS FUEL HAS TO BE TOWELED FROM THE AREA AROUND THE SENDING UNIT. UNTIL THE TANK EMPTIES SEVERAL GALLONS OF GAS THIS PROCEDURE HAS TO BE REPEATED. THE SMELL OF GASOLINE IN THE AUTO IS UNFORGIVEABLE. I READ WHERE THIS IS A PROBLEM WITH MANY MB'S OF THIS TYPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480147October 15, 2012
FUEL/PROPULSION SYSTEM
CAR DEVELOPED STRONG FUEL SMELL INSIDE CABIN. DURING 100K MILES SERVICE, DEALER SUGGESTED POSSIBLE FUTURE REPLACEMENT OF FUEL SENDING UNIT AT CUSTOMER'S EXPENSE. AFTER SERVICE VISIT TO DEALER, FUEL SMELL INSIDE CABIN BECAME STRONGER AND REAR SEAT WAS REMOVED BY CUSTOMER AND DISCOVERED FUEL FLUID ACCUMULATING BENEATH REAR SEAT. INSPECTION COVER WAS REMOVED AND THE SENDING UNIT WAS FOUND LEAKING FUEL FROM TOP COVER OF SENDING UNIT THROUGH A CRACK ON IT. FUEL LEAK IS CONFIRMED TO GENERATE THROUGH A HAIRLINE CRACK AT TOP OF SENDING UNIT. IT IS NOT FROM SEALS OR THREADED COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480163October 15, 2012
FUEL/PROPULSION SYSTEM
TODAY I START THE CAR AND THE CHECK ENGINE APPEARS. I WENT TO THE DEALER AND SCAN THE CAR. THE CODE WAS P0456 AND WE NOTICE A HARD SMELL OF FUEL. THEN I ENTERED THE CODE IN GOOGLE AND BEGAN TO SEARCH ABOUT THIS PROBLEM AND SAW THAT A FEW MEMBERS HAVE THE SAME PROBLEM AND THEY PUT A COMPLAIN ON IT. SO IM FILLING THE SAME COMPLAINT THAT THEY DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480608October 15, 2012
EXTERIOR LIGHTING, ENGINE
I HAD SO MANY PROBLEM WITH MY MERCEDES E350, BUT WHEN THE ENGINE LIGHT WAS ON I COULDN'T BELIEVE WAS THE BALANCE SHAFT. IT WAS IN WARRANTY SO I DIDN'T PAY A CENT BUT WHEN THEY RETURNED THE CAR BACK WAS NOT THE SAME ANY MORE, THE TAIL LIGHT WAS CRACKED AND THE A/C OPENING ARE INSIDE. THE CAR IS NOT ANY MORE THE SAME, SOMETIMES IS SHAKING, AND HAS SO MANY OTHER PROBLEMS. I SAW ONLINE THAT MERCEDES HAS TO MANY CARS WITH THIS DEFECTS THAT BRINGS MORE PROBLEMS, SO I'M ASKING WHAT ARE YOU WAITING FOR A RECALL?????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479895October 12, 2012
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THERE WASN'T ACTUALLY A PARTICULAR INCIDENT, PER SE. MY COMPLAINT IS ABOUT THE FUEL TANK IN MY CAR LEAKING. WHEN I FILL THE CAR AL THE WAY UP WITH FUEL, GAS LEAKS OUT ONTO THE SUSPENSION, UNDERCARRIAGE AND THE GROUND. THIS IS DUE TO A STRESS FRACTURE THAT HAS DEVELOPED ON THE TOP OF THE TANK BY THE FUEL SENDING UNIT. A VERY HIGH NUMBER OF OTHER OWNERS OF THIS MAKE, MODEL AND RANGE OF YEARS (2003 - 2006) OF MY CAR HAVE THIS PROBLEM. THIS IS A VERY SERIOUS ISSUE THAT COULD LEAD TO DEATHS, INJURY AND UNNECESSARY ENVIRONMENTAL POLLUTION. I WAS TOLD TO REFERENCE NHTSA ACTION NUMBER: PE12001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479783October 11, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, SHE SMELLED AN OVERPOWERING GASOLINE ODOR BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FUEL TANK SEAM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE DEALER WOULD BE HANDLING THE REPAIR COSTS HOWEVER, THE DEALER STATED THAT THE MANUFACTURER WOULD HANDLE THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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