Mercedes-Benz CLK-Class Service Bulletins

50 manufacturer communications on file.

• January 15, 2025•Document ID: 11013332

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI35.30-P-058566

  Date Added:

  January 31, 2025

  Manufacturer:

  MERCEDES BENZ

  Summary

  Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened. See also LI33.20-P-078406 Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove side shafts 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") with Molykote and leave to dry for "one hour" in removed condition 4. Reinstall side shafts Note: Before using the antifriction coating (Molykote), stir it or shake it thoroughly for (at least 1 minute).

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  Associated Documents

  • DownloadMC-11013332-0001.pdf↗
• October 23, 2024•Document ID: 11009122

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY; VISIBILITY/WIPER

  Mfr Comm. #:

  LI82.35-P-078467

  Date Added:

  October 25, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.

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  Associated Documents

  • DownloadMC-11009122-0001.pdf↗
• September 28, 2024•Document ID: 11008091

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.70-P-077433

  Date Added:

  September 28, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: • It is recommended to replace the cover caps. • The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.

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  Associated Documents

  • DownloadMC-11008091-0001.pdf↗
• September 21, 2024•Document ID: 11007974

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078307

  Date Added:

  September 24, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: • Connect test adapter to pressure tester. (Figure 1) • Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. • Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). • Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. • Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). • Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. • If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. • If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: • LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system • LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system

  Associated Products (263)

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  Associated Documents

  • DownloadMC-11007974-0001.pdf↗
• September 10, 2024•Document ID: 11007753

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078301

  Date Added:

  September 13, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304

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  Associated Documents

  • DownloadMC-11007753-0001.pdf↗
• July 23, 2024•Document ID: 11005294

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078069

  Date Added:

  July 27, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4 °F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).

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  Associated Documents

  • DownloadMC-11005294-0001.pdf↗
• March 12, 2024•Document ID: 10252770

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY; STRUCTURE

  Mfr Comm. #:

  NCU - 24240304

  Date Added:

  April 5, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 590 Mars Red paint available as an original, exterior color option for certain models of Mercedes-Benz vehicles may experience peeling, flaking, or bubbling of the exterior paint or clear coat. This Mars Red paint is sometimes referred to as Fire Opal. The purpose of this update is to alert you that: 1. The Settlement has received final approval. The Settlement will go into effect on March 11, 2024. As of that date, customers are eligible to receive extended warranty coverage under the Settlement. 2. Under the Settlement, an eligible customer might receive extended warranty coverage as of the date the vehicle is presented to your dealership OR certain customers might have validated Qualified Future Repair claims, making them eligible for a different level of coverage. To determine if a customer: (a) is eligible for extended warranty coverage; and (b) what level of warranty coverage is available to them, please refer to the Service Packages section in VMI/Netstar. 3. Damage code 21800 (damage type 00) must be used for warranty claims covered pursuant to the Settlement. Please note that you should only claim for the percentage of warranty repair cost reflected in VMI/Netstar (see below, e.g., for Period Two, claim only 50% of warranty repair cost). 4. Before the dealership agrees to perform any work: The customer should be given a Repair Order containing: (1) an estimate for the repair, (2) the portion covered under the extended warranty; and (3) the customer’s contribution amount for the repair, if applicable. The customer must agree to pay their contribution amount for the repair and sign the Repair Order before the repair is performed.

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  Associated Documents

  • DownloadMC-10252770-0001.pdf↗
• December 4, 2023•Document ID: 10248162

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  LI91.18-P-077075

  Date Added:

  January 3, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Crease formation on genuine leather seat covers in vehicles with low mileage • Objects left on the seats for extended periods of time (pressure marks). • Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). • Light initial creases due to vehicle handling. • Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!

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  Associated Documents

  • DownloadMC-10248162-0001.pdf↗
• September 30, 2020•Document ID: 10181124

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI27.50-P-071658

  Date Added:

  October 19, 2020

  Manufacturer:

  MERCEDES BENZ

  Summary

  Harsh engagement when changing gear range from P to D or R

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  • DownloadMC-10181124-0001.pdf↗
• May 21, 2020•Document ID: 10176670

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  NCU - HVAC Warra

  Date Added:

  June 22, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system in certain Mercedes-Benz vehicles. As part of the settlement, MBUSA has agreed to offer sliding-scale warranty coverage for certain vehicles diagnosed as having mold or mildew type odors originating from the HVAC system?although that coverage will not take effect until the settlement is judicially approved and other events occur; likely not until December 7, 2020 at the earliest (see below). If the settlement becomes effective, coverage will include cleaning of the evaporator and replacement of the HVAC filters

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  Associated Documents

  • DownloadMC-10176670-0001.pdf↗
• July 23, 2018•Document ID: 10151959

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  LI91 45-P-066075

  Date Added:

  December 17, 2018

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Seat belt extender toothed rack sluggish or makes noises

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  Associated Documents

  • DownloadMC-10151959-0001.pdf↗
• October 9, 2017•Document ID: 10158329

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI05 20-P-067123

  Date Added:

  April 15, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  Oil in engine wiring harness

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  Associated Documents

  • DownloadMC-10158329-0001.pdf↗
• October 14, 2014•Document ID: 10135628

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  LI82.70-P-060004

  Date Added:

  May 7, 2018

  Manufacturer:

  MERCEDES BENZ

  Summary

  iPhone mobile phone: Various complaints after software update to iOS8

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  Associated Documents

  • DownloadMC-10135628-0001.pdf↗
• July 12, 2014•Document ID: 10166081

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  LI91.10-P-048497

  Date Added:

  October 15, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. If the backrest frame is exposed as a result, the actions must always be performed in order to avoid follow-up repairs.

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  Associated Documents

  • DownloadMC-10166081-0001.pdf↗
• July 10, 2014•Document ID: 10166099

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  LI91.25-P-059380

  Date Added:

  October 15, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.

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  Associated Documents

  • DownloadMC-10166099-0001.pdf↗
• July 10, 2014•Document ID: 10166087

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI91.10-P-049799

  Date Added:

  October 15, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  The presence of a quiescent current can have several causes. These are not always recognized and lead to an increased number of OK components being removed. Possible Hall sensor faults or normalization faults can exist which can be eliminated without replacing the control unit.

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  Associated Documents

  • DownloadMC-10166087-0001.pdf↗
• June 30, 2014•Document ID: 10136041

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI27.60-P-059296

  Date Added:

  May 7, 2018

  Manufacturer:

  MERCEDES BENZ

  Summary

  Selector lever blocks in position "P" (brake applied)

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  Associated Documents

  • DownloadMC-10136041-0001.pdf↗
• March 19, 2014•Document ID: 10167489

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  LI05.10-P-058758

  Date Added:

  November 12, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  Noise: A rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: Fault code entries in engine control unit: SIM271DE20: P001177 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001762 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001192 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001195 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001477 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001492 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001495 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001600 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. P001662 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001700 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft.

  Associated Products (11)

  2008 Mercedes-Benz E-Class2007 Mercedes-Benz E-Class2006 Mercedes-Benz C-Class2006 Mercedes-Benz E-Class2005 Mercedes-Benz C-Class2005 Mercedes-Benz E-Class2004 Mercedes-Benz CLK-Class2004 Mercedes-Benz E-Class2003 Mercedes-Benz C-Class2003 Mercedes-Benz E-Class2002 Mercedes-Benz C-Class
  Associated Documents

  • DownloadMC-10167489-0001.pdf↗
• February 25, 2014•Document ID: 10166994

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI35.30-P-058566

  Date Added:

  November 4, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)

  Associated Products (20)

  2017 Mercedes-Benz E-Class2016 Mercedes-Benz E-Class2015 Mercedes-Benz E-Class2014 Mercedes-Benz C-Class2014 Mercedes-Benz E-Class2013 Mercedes-Benz C-Class2013 Mercedes-Benz E-Class2012 Mercedes-Benz C-Class2012 Mercedes-Benz E-Class2011 Mercedes-Benz C-Class2011 Mercedes-Benz E-Class2010 Mercedes-Benz C-Class2010 Mercedes-Benz CLK-Class2010 Mercedes-Benz E-Class2009 Mercedes-Benz E-Class2006 Mercedes-Benz C-Class2005 Mercedes-Benz C-Class2004 Mercedes-Benz CLK-Class2003 Mercedes-Benz C-Class2002 Mercedes-Benz C-Class
  Associated Documents

  • DownloadMC-10166994-0001.pdf↗
• February 11, 2014•Document ID: 10166975

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  C1A140101

  Date Added:

  November 4, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.

  Associated Products (88)

  2014 Mercedes-Benz C-Class2014 Mercedes-Benz CL-Class2014 Mercedes-Benz CLS-Class2014 Mercedes-Benz E-Class2014 Mercedes-Benz G-Class2014 Mercedes-Benz GLA-Class2014 Mercedes-Benz GL-Class2014 Mercedes-Benz GLK-Class2014 Mercedes-Benz M-Class2014 Mercedes-Benz ML-Class2014 Mercedes-Benz S-Class2014 Mercedes-Benz SL-Class2014 Mercedes-Benz SLK-Class2013 Mercedes-Benz C-Class2013 Mercedes-Benz CL-Class2013 Mercedes-Benz CLS-Class2013 Mercedes-Benz E-Class2013 Mercedes-Benz G-Class2013 Mercedes-Benz GL-Class2013 Mercedes-Benz GLK-Class+ 68 more
  Associated Documents

  • DownloadMC-10166975-0001.pdf↗