Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11405111March 27, 2021
STEERING, SUSPENSION, LANE DEPARTURE: BLIND SPOT DETECTION
THE C300 4MATIC SPECIFICALLY SHOULD BE RECALLED BECAUSE SOMETHING NEAR THE FRONT END SQUEAKS AND MAKES ALL TYPES OF NOISES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404709March 24, 2021
UNKNOWN OR OTHER
MERCEDES C300 SEDAN SUB FRAME HAS A HOLE AND IS BREAKING APART. IT WAS TAKEN IN FOR SERVICE WHEN THE PROBLEM WAS FOUND. I SEE MULTIPLE COMPLAINTS FOR THIS OCCURRING WITH OTHER OWNERS BUT THERE HASN'T BEEN A RECALL. HTTPS://WWW.CARPROBLEMZOO.COM/MERCEDESBENZ/C300/SUSPENSION-PROBLEMS.PHP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404560March 23, 2021
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
CHECK ENGINE LIGHT KEEPS COMING ON/ FOWL ORDER COMING FROM AC UNIT/ LOUD GAS SMELL WHEN START IGNITION IN THE MORNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404183March 22, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
FRONT PANEL GLASS OF PANORAMIC SUNROOF FLEW OFF THE CAR AS I WAS DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403988March 20, 2021
AIR BAGS, ENGINE, UNKNOWN OR OTHER
AUG 12, 2020 TOOK C300 TO FLETCHER JONES MOTORCARS OF FREMONT. I PAID FOR THEM TO DO AN OIL & FILTER CHANGE AFTER THEY DID PERFORM RECALL 2018120017 ~ 18P9193104 CAUSE: RECALL 2019120027. PAID $204.65 THAT DAY. 01/21/21- AFTER DRIVING, W MY SIGNIFICANT OTHER, AT CITY SPEED LIMIT TO FEDEX WHICH IS 1 MILE FROM MY HOUSE ON SAME STREET, AND BACK, MY SIG OTHER COULDN'T PUT BACK THE SEAT AND THE AIRBAG LIGHTS WERE ON. I HAD TO DRIVE TO WORK NEXT DAY, UNSAFE...PRESSED UP AGAINST STEERING WHEEL BECAUSE I'M 6 FEET. SOMEHOW THAT WENT AWAY. 03/09/21- I TOOK IN THE CAR, BY TOW TRUCK, BACK SAME PLACE FLETCHER JONES AND HAD A BEE SERVICE PER MANUFACTURERS SPECIFICATIONS SERVICE DEALT ON MY CAR THEY PERFORMED BE SERVICE WITH BRAKE FLUID FLUSH NUMEROUS OTHER STUFF I'M ALSO REPORTED TO THEM A MISFIRING BECAUSE I DID HOOK UP AN OBD2 BUT DURING THEIR ROAD TEST THEY JUST NOTED A STRONG VIBRATION FROM THE DRIVELINE THEY RAN A QUICK TEST FOUND NO FAULT BUT NOTED COLLAPSED BACKSLASH WORN MOTOR AND TRANSMISSION MOUNTS AND RECOMMEND REPLACEMENT THEY ALSO NOTED VOLTAGE RELATED FAULTS HOWEVER THE ALTERNATOR AND BATTERY WOULD PASS THEIR TESTS AND THEY RELEASED MY CAR TO ME AFTER CHARGING ME $576.97. TODAY, 03/19/21- HAD TO TOW MY CAR AGAIN FROM APPROXIMATELY THREE BLOCKS AWAY BECAUSE IT JUST TURNED OFF ON ME WITH A MESSAGE BRAKE SRS EDT, AND SOMETHING ABOUT IT FAILING. NOW...IM STUCK BECAUSE MERCEDES SCREWED ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403839March 19, 2021
COMMUNICATION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT EXPERIENCED THE FAILURE WHILE APPROACHING A STOP SIGN WHEN THE VEHICLE FAILED TO ACCELERATE FORWARD WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE 5 MPH TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF BLOOMFIELD (36600 WOODWARD AVE, BLOOMFIELD HILLS, MI 48304, (248) 644-8400) WHERE IT WAS DIAGNOSED THAT THE OVER THE AIR (OTA) MODULE NEEDED TO BE UPDATED. THE OTA WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,004. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403909March 19, 2021
STRUCTURE:BODY
PANORAMIC SUNROOF IS LOOSE NOT PROPERLY BONDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403678March 18, 2021
SUSPENSION
WHILE DRIVING, I HIT MY BRAKES AND IT WERE AS IF AN INVISIBLE HAND GRABBED THE STEERING WHEEL AND TURNED SHARPLY TO THE RIGHT. I NEARLY WENT OVER A MOUNTAIN. I DROVE SLOWLY HOME BUT EACH TIME I WOULD HIT MY BRAKES THE SAME WOULD HAPPEN. LONG STORY SHORT, MY 2011 C300 WITH 80K MILES, BOUGHT FROM THE SHOWROOM AND GARAGE KEPT HAS A RUSTED AND BROKEN SUBFRAME. MY VEHICLE IS NOT DRIVABLE. I WOULD LIKE TO MENTION ALSO THAT THE AIR CONDITIONER HAS A TERRIBLE MOLDY ODOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403697March 18, 2021
SUSPENSION
I WAS DRIVING MY 2011C-CLASS ON I-95 NORTH OF PHILADELPHIA WHEN I HAD TO SLOW DOWN DUE TO TRAFFIC. WITHOUT WARNING THE REAR OF THE CAR STARTED FISHTAILING ALMOST CAUSING A MULTI-VEHICLE ACCIDENT WHICH WOULD HAVE RESULTED IN INJURIES OR WORSE. I EXITED THE HIGHWAY AND TOOK SMALLER STREETS TO GET TO MY MECHANIC WHO HAS SERVICED THE CAR SINCE THE MERCEDES EXTENDED WARRANTY EXPIRED. UPON INSPECTION HE NOTICED THE REAR SUBFRAME WAS ROTTED OUT COMPLETELY AND THE TOE ARM WAS NOT ATTACHED. I HAVE OWNED THIS CPO CAR SINCE JUNE 2012. THE CAR IS GARAGE KEPT AND THERE ARE NO OTHER ISSUES OR RUST ON THE CAR. IT HAS APPROXIMATELY 129,000 MILES. THIS SEEMS TO BE A DEFECT AS OTHER OWNERS WITH THIS MODEL HAVE EXPERIENCED SIMILAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403557March 17, 2021
STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY IN AN ACCIDENT. THE VEHICLE WAS REPAIRED AT GERBER COLLISION & GLASS (102 CORPORATE PARK DR, HENDERSON, NV 89074) HOWEVER, WHILE LEAVING THE COLLISION CENTER, THE CONTACT HEARD A LOUD KNOCKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT ASKED THE COLLISION CENTER TO INSPECT THE VEHICLE FOR THE SOUND HOWEVER, THE COLLISION CENTER DECLINED. THE CONTACT THEN TOOK THE VEHICLE TO MERCEDES-BENZ OF HENDERSON SERVICE CENTER (925 AUTO SHOW DR, HENDERSON, NV 89014) TO BE INSPECTED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,321.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402961March 15, 2021
FUEL/PROPULSION SYSTEM
GAS LEAK/ SMELL IN CABIN AT IDLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403079March 15, 2021
FUEL/PROPULSION SYSTEM
MY VEHICLE LOSSES POWER AND CAR MOVED INTO (LIMP MODE) DURING THE ACCELERATION PROCESS FOR PASSING, MERGING ONTO FREEWAY, COMING OUT OF A CORNER AND ACCELERATING. UPON DEALER DIAGNOSIS P0002 COMES UP AS HPFP AS THE CAUSE, AND I WAS NOTIFIED AS THIS BEING A COMMON ISSUE WITH THE 1.8L MOTOR IN MY VEHICLE. ALONG WITH TIMING CHAIN, AND TENSIONER. I WAS TOLD THESE ISSUES WHILE DRIVING ARE DIRECTLY RELATED TO CAUSES ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402743March 13, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHEN THE CAR IS IN THE A FEATURE, WHERE IT TURNS ON AND OFF WHEN NOT IN MOTION, IT GETS STUCK IN THAT MODE AS IF A MAGNET IS HOLDING IT IN THAT POSITION. IT WILL NOT MOVE, IT STALLS. I TURN IT OFF AND TURN IT BACK ON AND SOMETIMES IT STILL WILL NOT MOVE, SOMETIMES, IT WILL NOT TURN BACK ON. THIS HAS HAPPENED ON SEVERAL DIFFERENT OCCASIONS. ONCE, I PULLED TO THE SIDE OF MY MAILBOX TO PICK UP MAIL, AND ANOTHER OCCASION I PULLED INTO MY GARAGE, AND IT STOPPED, AND WOULD NOT TURN ON. THIS IS VERY DANGEROUS, I WOULD HATE TO BE IN TRAFFIC, RAILWAY CROSSING, IR STOP SIGN AND THIS OCCURRED. PEOPLES LIVES HAVE BEEN LOST DUE TO THIS ISSUE. ONE LADY WAS HIT BY A TRAIN WHEN THIS SAME SITUATION OCCURRED AND LOST HER LIFE. I AM VERY CONCERNED FOR MY SAFETY AND OF MY GRANDKIDS WHOM I TRANSPORT IN THIS CAR. IT ALSO SEEMS THAT SOMETHING IS WRONG WITH THE GEARS. SOMETIMES, I PUT IT IN REVERSE AND IT SITS THERE. I PUT IT IN DRIVE AND IT WILL NOT MOVE. I FEEL VERY UNSAFE IN THIS VEHICLE. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402593March 12, 2021
UNKNOWN OR OTHER
REAR VIEW CAMERA IS NOT WORKING. FROZEN. I WAS PULLING INTO THE GARAGE. I HAD TO BACK UP SO PUT THE CAR IN REVERSE AND THEN SWITCH TO DRIVE FORWARD AND THE CAMERA FROZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400097March 10, 2021
UNKNOWN OR OTHER
I WAS TOLD THAT THE PRESENT RECALL HAD BEEN REPAIRED. YOU STILL HAVE IT AS AN OPEN RECALL, WITHOUT A PRESENT FIX. HOW LONG DOES IT TAKE TO REMOVE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399927March 9, 2021
STRUCTURE:BODY
THE PANORAMIC SUNROOF IS NOT PROPERLY BONDED ON MY 2016, C300 MERCEDES, WHILE DRIVING OVER 50 MPH YOU CAN HEAR THE SUNROOF MAKING A RATTLING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399056March 4, 2021
POWER TRAIN
THE 7 SPEED TRANSMISSION SHIFTS VERY HARD FROM 1 GEAR TO 2 GEAR TO 3 GEAR. FROM 3 GEAR ALL THE WAY TO 7 GEAR IS VERY SMOOTH. ALSO THE SAME WAY AROUND WHEN YOU DOWNSHIFT FROM 3 GEAR TO 2 GEAR TO 1 GEAR. THE SLOWING DOWN IS VERY HARSH AND IT LOOKS LIKE THE TRANSMISSION DOESN'T UNDERSTAND THAT THE CAR IS GOING TO A FULL STOP. ALL THE POWER AND SPEED CUT DOWN A FEW SECONDS BEFORE FULL STOP. I HAVE PERSONALLY TRIED TO DO THE RESET WITH KEY AND PEDAL TRICK BUT IT ONLY WORKS FOR A DAY OR TWO AND GOES RIGHT BACK TO THE ROUGH SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398908March 3, 2021
SERVICE BRAKES
RECURRING ISSUE OF SEVERE PULSATION WHEN BRAKING AT HIGHWAY SPEEDS. PULSATION EXACERBATED BY REPEATED STOPPING (RED LIGHTS) OR SLOWING FROM HIGH SPEEDS (FREEWAY EXIT RAMPS). THE PROBLEM MAKES IT DIFFICULT TO MAINTAIN PROPER CONTROL OF THE VEHICLE AND MAKES IT DIFFICULT TO USE MIRRORS DUE TO SHAKING. I HAVE DRIVEN THE VEHICLE LESS THAN 40,000 MILES AND HAVE NEEDED TO REPLACE THE ROTORS TWICE DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398435March 1, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT REMAINED ILLUMINATED WITH AN ABNORMAL SOUND COMING FROM THE ENGINE. IN ADDITION, WHILE DRIVING THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND UNINTENTIONALLY DECELERATED WHILE SPUTTERING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MERCEDES BENZ OF WILMINGTON LOCATED AT 3801 LANCASTER PIKE, WILMINGTON, DE 19805 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398601March 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM
WHEN ACCELERATING TO PASS ON HIGHWAY CAR SUDDENLY GOES INTO LIMP MODE AND LOSSES POWER THIS IS DANGEROUS AT 70 PLUS MILES PER HOUR, ECM CODE READS P0002 HIGH PRESSURE FUEL REGULATOR FAILURE, CHECK ENGINE LIGHT WILL STAY ON UNTIL CAR HAS BEEN SHUT OFF FOR LONGER THAN TEN MINUTES OR IF YOU HAVE A SCANNER YOU CAN ERASE CODE AND DRIVE THE CAR NORMAL, NO PASSING. THIS HAS ALSO HAPPEN PULLING OUT FROM A STOP LIGHT CAR HAS BUCKLE WITH IMMEDIATE POWER LOSS AND WILL ONLY CREAK UP IN LIMP MODE JUST ENOUGH TO GET YOU HOME. I AM A WELL SEASON MECHANIC WITH OVER 20 YEARS EXPERIENCE AND THIS IS ABSOLUTELY DANGEROUS. PLEASE DON'T WAIT UNTIL SOMEONE GETS HURT OR KILLED BY THIS WHICH IS A KNOWN ISSUE GOING BACK BEFORE 2012. THIS HAPPENED 3 TIMES THIS AST WEEK AND TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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