Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#10863485May 5, 2016
ENGINE, VEHICLE SPEED CONTROL
AFTER BACKING OUT OF HANDICAP PARKING SPACE AND MOVING FORWARD AT A SLOW SPEED MY VEHICLE WAS REAR-ENDED, AT WHICH POINT THE VEHICLE FORCEFULLY ACCELERATED FORWARD INDEPENDENTLY WITHOUT WARNING AND CRASHED INTO ANOTHER PARKED VEHICLE (FORCEFULLY MOVING THIS VEHICLE APPROXIMATELY THREE FEET) THE VEHICLE CONTINUED TO SPEED THROUGH THE HANDICAP PARKING LOT AS I CONTINUED TO BRAKE WITHOUT RESULTS OF STOPPING. THIS VEHICLE RAN THROUGH A STOP SIGN AND INTO THE FRONT ENTRANCE ROAD OF THE VA HOSPITAL.( THIS ROAD HAS HEAVY TRAFFIC AND PEDESTRIAN USAGE) THE ONLY WAY TO STOP MY VEHICLE WAS TO JUMP THE CURB AND RUN INTO A TREE. I FEEL VERY FORTUNATE THAT MY VEHICLE WAS THE ONLY THING DAMAGED. THIS COULD HAVE BEEN A DEVASTATING EVENT IF DISABLED WHEELCHAIR PERSONS OR PEDESTRIANS HAD BEEN IN THE PATH OF THIS OCCURRENCE. I AM REPORTING THIS TO SAY THAT THIS HAS HAPPENED TO OTHER C300 2010 MERCEDES BENZ AND NEEDS TO BE INVESTIGATED AS A SERIOUS SAFETY ISSUE. THIS COULD CAUSE DEATHS. I HAVE A WITNESS TO MY BRAKE LIGHTS GOING ON AND OFF AS I TRIED TO STOP THIS CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10860182April 18, 2016
POWER TRAIN
STARTING MAKING FAINT NOISE AT 60,000 MILES. BY 63,000 MILES, IT WAS A LITTLE LOUDER SO I TOOK IT IN FOR SERVICE. TRANSFER CASE AND TRANSMISSION NEED REPLACING. THIS IS A MERCEDES?? NOT COVERED BY WARRANTY BY 10,000 MILES, COME ON! SUCH A DISAPPOINTMENT FOR MY FIRST MERCEDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855680April 15, 2016
AIR BAGS
TAKATA RECALL CAR WAS INVOLVED IN AN ACCIDENT. CAR WAS STATIONARY AT A STOP SIGN, REAR ENDED, PUSHED INTO CROSS TRAFFIC, HIT ANOTHER CAR, SPUN AROUND AND HIT A LIGHT POLE. AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10855403April 14, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE INSTRUMENT PANEL DISPLAYED THAT THE PARKING LAMPS FAILED. THE CONTACT ATTEMPTED TO CHANGE THE PARKING LAMPS AND OBSERVED THAT THEY WERE MELTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854945April 11, 2016
UNKNOWN OR OTHER
THE DOOR HANDLE IS BROKEN ON THE DRIVER SIDE. THE DRIVER CANNOT GET OUT RIGHTAWAY IF THERE IS AN EMERGENCY. THE HANDLE WAS NOT FORCED, IT JUST START MOVING BY ITSELF. LOOKS LIFE THE CABLE IS NOT ATACHED. THIS IS A SAFETY ISSUE. HOW COME NO BODY IS LOOKING AT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854453April 8, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHILE DRIVING "COLLISION PREVENTION ASSIST PLUS INOPERATIVE" MESSAGE APPEARS ON DASHBOARD. CAR LOSES ITS ABILITY TO ACCELERATE. OCCURRED TWICE (JANUARY 2015) ON CITY STREETS FORCING ME TO PULL OVER TO THE SIDE OF THE ROAD AND RESTART MY CAR, THE ERROR DISAPPEARS AND I AM ABLE TO DRIVE NORMALLY. 4/7/16 OCCURRED WHILE TRAVELING 65MPH ON AN INTERSTATE. I LOST ABILITY TO ACCELERATE AND WAS ALMOST REAR-ENDED BY A SEMI-TRUCK. THE VEHICLE WAS SERVICED AT A MERCEDES DEALERSHIP ON 1/11/16 THE HIGHWAY INCIDENT OCCURRED AFTER THE "FIX". IT IS CURRENTLY BACK AT THE DEALERSHIP BEING TESTED BY THE SERVICE DEPARTMENT. I AM TOLD THE CURRENT FIX IS TO REPLACE ALL THE SENORS. I HAVE OPENED A CASE WITH MBUSA TO REPURCHASE THE VEHICLE GIVEN THE INITIAL REPAIR DID NOT WORK AND PUT ME IN PERILOUS HIGHWAY SITUATION. I PURCHASED THE VEHICLE IN OCTOBER OF 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853394April 4, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHILE THE VEHICLE WAS PARKED, THE VEHICLE MADE A LOUD CLANKING NOISE WHEN IT WAS STARTED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST CAMSHAFT ADJUSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,219.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851760March 26, 2016
STEERING
I WENT TO DRIVE MY CAR TO TEST MY NEW WHEELS I JUST PURCHASED THE DAY BEFORE. I PUT THE KEY IN, IT WOULD NOT START AND MY STEERING WHEEL IS LOCKED. I THOUGHT IT MAY BE MY KEY BUT AFTER DOING SOME RESEARCH ONLINE, I FOUND OUT THAT IT'S NOT MY KEY AT ALL AND THAT IT'S THE ESL WHICH SEEMS TO BE A KNOWN ISSUES. THANK GOD MY CAR WAS IN THE GARAGE. I'M ASKING FOR MERCEDES-BENZ TO DO A RECALL SINCE THIS IS A COMMON ISSUE. I'VE ONLY HAD THIS VEHICLE FOR TWO MONTHS. THIS IS A DISAPPOINTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850806March 21, 2016
ENGINE
I BOUGHT A NEW 2016 C-CLASS MERCEDES BENZ . I HAD THE CAR FOR LESS THAN 24 HOURS WHEN THE ENGINE LIGHT CAME ON. I IMMEDIATELY TOOK THE VEHICLE IN AND WAS TOLD THAT THEY DO NOT HAVE A FIX FOR THE PROBLEM. IT IS A PROBLEM WITH THE AMBIENT AIRFLOW. THE ENGINE DOES NOT WORK PROPERLY, CAUSING A ROUGH RIDE. WHEN TRYING TO ACCELERATE THE ENGINE WILL STALL AND THEN SHOOT FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849871March 15, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE MAKING A RIGHT TURN INTO A PARKING LOT AT LOW SPEED ACCELERATOR PEDAL NOT DEPRESSED THE VEHICLE SUDDENLY ACCELERATED. WHEN BRAKES WERE DEPRESSED THEY FAILED AND DID NOT STOP NOR SLOW THE VEHICLE. CAR CRASHED INTO THE BUILDING. AIR BAGS ADDITIONALLY DID NOT DEPLOY AS CAR HIT BUILDING IN CORNER AT CENTER OF FRONT. MINOR INJURY TO DRIVER FROM SEAT BELT RESTRAINT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10846234March 12, 2016
UNKNOWN OR OTHER
THE DOOR HANDLES ARE BROKEN ON 3 DOORS CAUSING THE DOOR PANELS TO BE REPLACED THIS REALLY NEEDS TO BE LOOKED INTO BY MERCEDES AND RECALLED A MERCEDES IS A HIGH END VEHICLE AND SHOULD NOT HAVE THESE TYPE OF ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839169March 1, 2016
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY DECELERATE WITH THE RPM GAUGE READING BETWEEN 4,000-5,000. THE FAILURE OCCURRED INTERMITTENTLY. WHEN THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838837February 28, 2016
UNKNOWN OR OTHER
THE VEHICLE WAS PARKED IN A DRIVEWAY AND THE TRUNK WAS OPENED WHEN THE REAR WINDOW SHATTERED FOR NO APPARENT REASON. THE WINDOW WAS NOT STRUCK. THIS OCCURRED AFTER A 200 MILE HIGHWAY TRIP WITH NO ISSUES. OBVIOUSLY, IF THIS HAD HAPPENED ON THE HIGHWAY IT COULD HAVE BEEN A DIFFICULT SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838635February 26, 2016
POWER TRAIN
WHEN IN MOTION A GRINDING NOISE CAN BE HEARD, WHICH WAS LATER IDENTIFIED AS A TRANSMISSION BEARING. VEHICLE HAS APPROXIMATELY 69,000 MILES. THE VEHICLE HAS BEEN REGULARLY SERVICED BY A MERCEDES DEALER IN MOST CASES, WHICH INCLUDED A SCHEDULED TRANSMISSION SERVICE THAT WAS CONDUCTED BY MERCEDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838213February 25, 2016
POWER TRAIN
GEAR SHIFTER WILL GET STUCK IN PARK WHEN PARKED ON A SLIGHT INCLINE, SUCH AS A DRIVEWAY OR SMALL HILL. I ABSOLUTELY HAVE TO PARK ON A FLAT SURFACE IF I WANT TO GET MY SHIFTER OUT OF PARK. I HAVE TO TAP ON THE TOP OF THE SHIFTER AND CONTINUE TO TRY TO GET IT OUT OF PARK. THIS CAN TAKE ANYWHERE FROM 10-30 MINUTES AND HAS HAPPENED MULTIPLE TIMES. VERY FRUSTRATING AND I'VE ONLY HAD THE CAR A COUPLE OF MONTHS. NOW I HAVE TO PUT MONEY IN TO FIX IT ALREADY. WHY IS THERE NOT A RECALL ON THESE VEHICLES WITH THIS PROBLEM? FROM MY RESEARCH, IT SEEMS AS THOUGH PLENTY OF MERCEDES HAS THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837370February 21, 2016
ENGINE
RANDOM ENGINE STALL INVOLVING TURBO AND INTERCOOLER: WE PURCHASED THIS 2014 C250 WITH ROUGHLY 8,000 MILES FROM NEARBY MB DEALER. WE HAVE ENJOYED THE CAR IMMENSELY, EXCEPTION THIS VERY SERIOUS "DEFECT" WITH THE ENGINE. OBSERVED ON THREE SEPARATE OCCASIONS, THIS PROBLEM IS VERY SERIOUS AND COULD LEAD TO POTENTIAL COLLISION WHILE PASSING ANOTHER VEHICLE, BECAUSE THE ENGINE "STALLS" UNDER INTENSE ACCELERATION RANDOMLY, LEAVING ONLY ONE CYLINDER WORKING. WITH THIS ONE REMAINING CYLINDER, THE CAR CAN BARELY BE OPERATED, SHAKING ETC., BUT CAN BE MANEUVERED OFF THE ROAD IF POSSIBLE IN TRAFFIC, SHUT OFF, AND RE-STARTED WITHOUT ANY AFTER-AFFECTS. WE TOOK TO THE DEALER TWICE, AND BOTH TIMES THE MB DEALER ADMITS THERE IS A VERY REAL PROBLEM WITH, ALLEGEDLY, THE "INTERCOOLER," AND THAT "ALL C250 ENGINES HAVE THIS SAME POTENTIAL PROBLEM," AND FURTHERMORE, MERCEDES DOES NOT CURRENTLY HAVE A SOLUTION OR FIX, BUT IS WORKING ON IT. NOTE: IT'S BEEN SIX MONTHS SINCE I REPORTED MY INITIAL PROBLEM AND HAD IT RECORDED (FILED AT THE DEALER). THE CAR COMPUTER DOES INDICATE THE PROBLEM EXISTS, AND RECORDS EACH INCIDENT. PROBLEM: MB DOES NOT HAVE A SOLUTION CURRENTLY. IT IS VERY DANGEROUS TO HAVE THE CAR UNDER FULL ACCELERATION IN SPORT MODE, AND THEN THE CAR SUDDENLY WITHOUT WARNING SHUTS DOWN ("COMPUTER GENERATED STALL"). I WAS FORTUNATE TO BE GOING VERY FAST MERGING ONTO INTERSTATE TRAFFIC, THEN ABLE TO GET OFF THE ROAD BEFORE I WAS REAR-ENDED. THIS SAME SCENARIO HAS OCCURRED ON TWO OTHER OCCASIONS WITHOUT ANY ACCIDENT, AND WHILE MOTOR WAS NOT EVEN HEAVILY STRESSED AS THE INITIAL INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837267February 19, 2016
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
"TAKATA RECALL" I HAVE A MERCEDES BENZ C300 2011 A PROBLEM OCCURRED WHERE YOU TURN THE KEY AND IT DOES NOT RECOGNIZE AND STEERING WHEEL LOCK.EVERYTHING ELSE WORKED LIKE LIGHTS,RADIO,BATTERY. I WAS DRIVING ONE MOMENT STOPPED AND PARKED FOR LESS THAN 5 MINUTES AND NOTHING HAPPENED. I'VE DONE SOME RESEARCH AND IT LOOKS LIKE THERE'S QUITE A FEW OTHER OWNERS HAVING THE SAME PROBLEM. YOU CAN CHECK ON THIS LINK HTTP://WWW.CARPROBLEMZOO.COM/MERCEDESBENZ/C300/STEERING-FAILED-PROBLEMS.PHP I BELIEVE THIS SHOULD BE A RECALL AND NEEDS TO GET FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836339February 16, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CAR DOESNT WANT TO START , CAR HAS 85K ON IT . WELL MAINTAINED, BATTERY WAS 4 MONTHS OLD , EIS SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836525February 16, 2016
STEERING
I INSERTED THE KEY AND TRIED TO START THE ENGINE, BUT NOTHING HAPPENED. ALL LIGHTS OFF, NO WINDOW POWER. I TOOK THE CAR TO THE DEALERSHIP AND THERE SEEMS TO BE A PROBLEM WITH THE IGNITION SWITCH. A CAR WITH ONLY 60,000 MILES WITH A BAD IGNITION SWITCH?!!! THESE PROBLEM SEEMS TO BE VERY COMMON IN THE 2008-2012 MERCEDES BENZ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836239February 15, 2016
STEERING, EXTERIOR LIGHTING
THERE ARE TWO PROBLEMS THAT HAVE SHOWN UP ALL AT THE SAME TIME JUST RECENTLY. OVER THE LAST SEVERAL WEEKS IT SEEMS THAT EVERYDAY WHEN I GO LEAVE IN MY CAR I AM GETTING A NEW WARNING MESSAGE ABOUT ANOTHER LIGHT I NEED TO CHECK. AT FIRST IT WAS PROMPTING ME TO CHECK THE RIGHT REAR TAIL LIGHT WHICH APPEARS TO BE WORKING FINE. BUT NOW THE LIST HAS GROWN TO INCLUDE THAT TAIL LIGHT, A TURN SIGNAL LIGHT, LICENSE PLATE LIGHT AND A COUPLE MORE EVEN THOUGH TO ME IT APPEARS THAT ALL ARE WORKING FINE WITH THE EXCEPTION OF THE LICENSE PLATE LIGHT WHICH IS TRULY OUT. HOWEVER THE WARNING ARE LISTED FOR ALL THESE MALFUNCTIONING LIGHTS. THE SECOND ISSUE IS WITH THE POWER STEERING. IT STARTED MAKING A DISTRESSING NOISE ONE EVENING ON MY DRIVE HOME, IN WHICH I WAS ABLE TO REACH MY HOME WITHOUT TROUBLE. HOWEVER WHEN I TRIED TO LEAVE THE NEXT MORNING THE POWER STEERING ON THE CAR WAS COMPLETELY NOT WORKING AND I WAS HAVING SUCH A HARD TIME TURNING THE WHEEL BACKING OUT OF MY DRIVE THAT I THOUGHT IT SMART NOT TO TAKE IT OUT ON THE ROAD AND PULLED IT BACK UP INTO MY DRIVEWAY WHERE IT HAS SAT FOR THE LAST SEVERAL DAYS. LUCKILY MY SON IS AWAY AT BOARDING SCHOOL BUT HE DOESN'T NEED HIS CAR THERE SO I HAVE HAD IT AVAILABLE TO GET ME TO WORK AND BACK UNTIL I HAD THE TIME TO LOOK INTO THE ISSUE WITH MY CAR WHICH I AM DOING NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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