Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#10825382February 10, 2016
ENGINE, UNKNOWN OR OTHER
TWO ISSUES, PURCHASED A CERTIFIED PRE OWNED VEHICLE. AT 8900 MILES, WE NOTICED THE CAR WAS IDLING VERY ROUGH ON A COLD START, ALMOST THE SOUND OF A DIESEL. THE SOUND WOULD RESOLVE AFTER 10 MINUTES OF DRIVING. SERVICE INFORMED US THAT THERE WAS A RECALL ON THE RODS AND PISTONS. WE HAD THE ENGINE REBUILT, AND THE NOISE IS THE SAME, IF NOT WORSE. THE CAR SOUNDS NOTHING LIKE LATERBUILD '15 MODELS OR '16 MODELS, NOR DOES IT RUN AS SMOOTHLY. SECONDLY, 5 OCCURRENCES INVOLVED INOPERATIVE COLLISION PREVENTION ASSIST WARNINGS AND INOPERATIVE ANTI-SKID WARNINGS APPEARING ON THE DASH CAUSING THE CAR TO REDUCE OPERATING SPEED TO 20MPH MAX. CAR NEEDED TO BE SHUT OFF AND RESTARTED AFTER A 5 MINUTE PERIOD EACH TIME THESE WARNINGS APPEARED, IN ORDER TO DRIVE OVER 20MPH. THE VEHICLE WAS SERVICED FOR THESE WARNINGS TWICE. THE FIRST SERVICE DIAGNOSED THE CAR WITH A CODING ISSUE. THE SECOND, INVOLVED REPLACING MODULES. THIS ALL OCCURRED DURING THE TWO MONTHS OF OWNING THE CAR. WE NOTICES SEVERAL SIMILAR COMPLAINTS REGARDING THE EARLY BUILD 2015 C300S, AND DECIDED TO CUT OUR LOSSES AND PURCHASE ANOTHER VEHICLE. WE DID NOT FEEL SAFE IN THAT CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825469February 10, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE AIR BAGS DEPLOYED WHICH CAUSED THE DRIVER TO BE UNABLE TO VIEW THE ROAD OR CONTROL THE VEHICLE. THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER WERE INJURED. THE DRIVER SUSTAINED INJURIES TO HIS RIGHT HAND, NECK AND LEFT LEG. THE PASSENGER SUSTAINED INJURIES TO HER NECK. BOTH PARTIES INJURED REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10824834February 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. WHILE DRIVING 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A POLICE IMPOUND. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10824370February 5, 2016
STEERING
PARKED CAR, NEXT DAY WON'T START. STEERING LOCKED. ALL LIGHTS AND RADIO COME ON. NOTICED MULTIPLE COMPLAINTS FOR SAME ISSUE. MERCEDES NEED TO RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824197February 4, 2016
UNKNOWN OR OTHER
INSIDE DOOR HANDLES SHOULD BE RECELLED DUE TO SAFETY HAZARD I GOT TRAPPED IN MY CAR AND EVERYONE HAS SAME ISSUE ITS A $1600 FIX AND HAVE TO REPLACE DOOR PANEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823277January 30, 2016
FUEL/PROPULSION SYSTEM
I PURCHASED A SECOND 2005 AMG C55 AND ONCE AGAIN, EXPERIENCED FUEL LEAKING AT TOP OF FUEL SENDING UNIT. THIS IS IDENTICAL TO THE ISSUE FOUND IN NHTSA ACTION NUMBER : EA13003. EA13003 SHOULD BE EXPANDED TO 2005 & 2006 C55 AMG'S THE PROBLEM IS VERY DANGEROUS AS GASOLINE POOLS AT THE TOP OF THE SENDING UNIT AFTER FILLING THE GAS TANK. SAID POOLING IS BENEATH THE REAR PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822836January 28, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2014 MERCEDES BENZ C250. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, A CRASH WAS ATTEMPTED TO BE AVOIDED CAUSING THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACE LACERATIONS AND THE PASSENGER SUSTAINED A SHOULDER INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10822081January 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE DRIVING 44 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A POLICE IMPOUND. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE MEDICAL EXAMINER DIAGNOSED THAT THEY DID NOT SEE ANY BROKEN BONES; HOWEVER, THERE WERE SOME BRUISES ON THE KNEES, HIP, UPPER BACK, RIGHT SHOULDER, AND NECK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10821096January 19, 2016
UNKNOWN OR OTHER
COLLISION PREVENTION ASSISTANCE FEATURE WENT ON AUTOMATICALLY ( AS WELL AS CHECK-ENGINE LIGHT) WHILE DRIVING AT HIGHWAY SPEED IN NORMAL WEATHER. I WAS NOT IN AN ACCIDENT, NEAR ANOTHER VEHICLE AND COMPLETELY AWARE AND DRIVING NORMALLY PRIOR TO THIS OCCURRING. I HAD TO STRUGGLE WITH CAR TO PULL OVER TO SHOULDER, LOSS POWER FROM GAS PEDAL, CAR HARD TO CONTROL. I HAD TO TURN OFF THE CAR, DEACTIVATE THE FUNCTION TO DRIVE. IT HAPPENED AGAIN WHEN I DROVE THE CAR LATER THAT DAY AFTER THE CAR HAD BEEN PARKED FOR A WHILE. TOOK IT INTO SERVICE. THEY WERE ABLE TO FIND THE ERROR CODE.THEY FOUND THAT MERCEDES SENT OUT A MEMO IN SEPT. 2015 STATING THEY ARE AWARE OF THE PROBLEM BUT SERVICE IS NOT TO DO ANYTHING TO "FIX" IT! I HAVE ONLY OWNED THIS CAR FOR 6 WEEKS ,BOUGHT IT NEW AND HAVE LESS THAN 6,000 MILES ON IT. MERCEDES IS NOT OFFERING A SOLUTION BUT MORE OF A WAIT AND SEE ATTITUDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819922January 13, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 70 MPH, THE CRUISE CONTROL SHUT OFF AND THE CAR BEGAN TO SLOW DOWN. I WAS ABLE TO MAINTAIN CONTROL AND NOTICED 3 ERROR MESSAGES INCLUDING: ESC INOPERABLE, CRUISE CONTROL INOPERABLE, AND COLLISION PREVENTION PLUS INOPERABLE. I WAS ABLE TO CONTINUE DRIVING AND WHEN I WENT TO ACCELERATE FROM A STOP LIGHT, THE ACCELERATOR WAS UNRESPONSIVE AND TOOK SEVERAL SECONDS FOR THE VEHICLE TO MOVE ALMOST CAUSING AN ACCIDENT FROM A CAR TRAVELING CLOSE BEHIND ME. ALL OF THIS HAPPENED WHILE I WAS DRIVING THE VEHICLE TO THE DEALERSHIP FOR ITS FIRST SERVICE. THE DEALER WAS NOTIFIED OF THE PROBLEM AND IS INVESTIGATING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819410January 11, 2016
EXTERIOR LIGHTING
A LITTLE LESS THAN A YEAR AGO MY DRIVER SIDE INNER PARKING LIGHT BULB FAILED, AND ABOUT A WEEK LATER THE PASSENGER SIDE INNER PARKING LIGHT BULB FAILED AS WELL. WHEN I WENT TO REPLACE THEM, THE BULB AND HEADLIGHT ASSEMBLY SHOWED VISIBLE DAMAGE FROM WHERE IT APPEARED AS IF BOTH BULBS CAUGHT ON FIRE AND MELTED INTO THE HEADLIGHT ASSEMBLY, PERMANENTLY DAMAGING BOTH DRIVER AND PASSENGER HEADLIGHT ASSEMBLIES. THERE WAS THE PRESENCE OF CHARRING ON THE BULB SOCKET AS WELL. I TOOK THE VEHICLE TO THE LOCAL MERCEDES BENZ DEALERSHIP AND THEY STATED THERE WAS NOTHING THEY COULD DO EXCEPT TO REPLACE BOTH HEADLIGHT ASSEMBLIES. IF IT WERE MERELY ONE BULB THAT FAILED IN THIS MANNER, I WOULD HAVE CHALKED IT UP TO MAYBE A FAULTY BULB OR SOCKET, BUT IT IS VERY ODD THAT IT OCCURRED ON BOTH INNER PARKING LIGHT ASSEMBLY. FORTUNATELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817438January 3, 2016
ELECTRICAL SYSTEM, STEERING
2010 MERCEDES C300 HAS 57000 MILES. DROVE IT 2 MILES IN THE MORNING TO GET GONTO AN APPT AND THE THE CAR WOULD NOT START...THOUGHT MAYBE THE BATTERY BUT WHEN THE JUMP DIDNT WORK I HAD TO TAKE IT TO THE DEALERSHIP WHO SAID IT WAS THE ELECTRONIC STEERING COLUM THAT FAILED AND NEEDED TO BE REPLACED FOR $1460...NO OTHER INDICATION THAT SOMETHING WAS WRONG...JUST STOPPED WORKING. APPARENTLY THIS IS A COMMON PROBLEM THAT SHOULD BE CONSIDERED A RECALL...NEVER GETRING ANOTHER MERCEDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817439January 3, 2016
ELECTRICAL SYSTEM, STEERING
I DROVE MY 2010 C300 TO AN APPOINTMENT 2 MILES AWAY AND WENT TO START THE CAR AFTER AN APPOINTMENT AND IT WOULD NOT START...TRIED HAVING IT JUMPED BUT IT DIDN'T WORK...HAD IT TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS AN ELECTRINIC STEERING MALFUNCTION AND NEEDED TO BE REPLACED FOR $1460...THERE WAS NO INDICATION THAT THERE WAS AN ISSUE UNTIL IT JIST STOPPED WORKING...UNACCEPTABLE AND FROM WHAT I HABE LEARNED THIS IS A RAMPANT PROBLEM WITH MERCEDES AND SHOULD BE CONSIDERED A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816443December 28, 2015
ENGINE
LOUD ENGINE KNOCKING WHEN ENGINE IS COLD. DIAGNOSED AS INCORRECT/UNFAVORABLE TOLERANCES OF PISTON WRIST PINS THAT WILL ULTIMATELY LEAD TO ENGINE FAILURE. DIAGNOSIS HAPPENED WITH ODOMETER AT 2,438 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811410December 21, 2015
TIRES
TL* THE CONTACT OWNS A 2015 MERCEDES BENZ C250 EQUIPPED WITH CONTINENTAL CONTACT TIRES, SIZE: 225/45R17 (NA). THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE WAS BEGINNING TO LOSE AIR WHILE DRIVING. A COMPRESSOR WAS USED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE TIRE BEGAN TO FLATTEN AFTER DRIVING LONG LENGTHS OF TIME AND REDUCED IN SIZE APPROXIMATELY THREE TO FIVE POUNDS PER DAY. THE CONTACT TOOK THE TIRE TO THE WARRANTY CENTER, THE DEALER, AND THE TIRE MANUFACTURER, BUT NO FAILURES WERE FOUND WITH THE TIRE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 14,015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811013December 17, 2015
UNKNOWN OR OTHER
BAD ESL CAR COMPLETELY LOCKED NOT ABLE TO DO ANYTHING WAS STRANDED 30 MIN FROM HOME PAYED TOO MUCH MONEY FOR THE CAR THAT REALLY SUCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810209December 15, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C250. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LEAK COMING FROM THE RADIATOR AND THE TRANSMISSION. IN ADDITION, THE CONTACT NOTICED FUEL FUMES COMING FROM THE OIL PAN AND DIP STICK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE AND STATED THAT THE VEHICLE FUNCTIONED AS INTENDED. IN ADDITION, THE MECHANIC WAS UNABLE TO FIND ANY LEAKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808848December 7, 2015
VEHICLE SPEED CONTROL
PROBLEM IDENTICAL TO ONE IN WETHERSFIELD CT. LISTED AS VEHICLE SPEED CONTROL. HAPPENED TO BOTH MY WIFE AND MYSELF ON TWO SEPARATE OCCASIONS. MY WIFE WAS DRIVING UP THE DRIVEWAY AND ABS LIGHT CAME ON AND VEHICLE SHUT OFFT ALONG WITH BRAKES NOT WORKING AND STEERING WHEEL UNABLE TO TURN.ONE HOUR LATER AFTER SHE LEFT THE CAR I WENT OUT AND IT STARTED AND ALL WARNIG LIGHT WERE OUT. MY INCIDENT OCCURRED ON A CITY STREET PRIOR TO COMING TO A STOP SIGN ABS LIGHT CAME ON VEHICLE HAD NO BRAKES STEERING OR POWER. VEHICLE WAS TRAVELLING SLOW AFTER STOPPING I RESTARTED THE VEHICLE AND EVERYTHING WORKS. NOT SURE IF VEHICLE COVERED BY WARRATY PURCHASE VEHICLE USED WITH 15000 MILES PRESENTLY HAS 27000 MILES ON VEHICLE. BOTH TIMES THE VEHICLE WAS IN MOTION WITH NO BRAKES APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808863December 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808542December 5, 2015
VEHICLE SPEED CONTROL
VEHICLE THROTTLE DID NOT RESPOND. INCIDENT OCCURRED TWICE AND WAS REPAIRED TWICE. VEHICLE HAS LESS THAN 17,500 MILES DRIVEN. IN THE FIRST INCIDENT, WHILE DRIVING IN DRY PAVEMENT AND GOOD WEATHER CONDITIONS ON LOCAL ROADS, THE TRACTION CONTROL LIGHT CAME ON. THE ACCELERATOR PEDAL BECAME LESS RESPONSIVE UNTIL IT NO LONGER RESPONDED TO ANY INPUTS AND VEHICLE WAS STOPPED. VEHICLE WAS RESTARTED AND DRIVEN HOME. INCIDENT OCCURRED AGAIN WHILE DRIVEN TO DEALER FOR REPAIR. DEALER INDICATED THAT CONNECTOR PINS BETWEEN THE THROTTLE BODY AND ECU WAS REPLACED. APPROXIMATELY 2 WEEKS AND 50 MILES LATER, INCIDENT REOCCURS WHILE DRIVING ON HIGHWAY ROADS. DRIVER RECOGNIZING SYMPTOMS, PULLED OVER AND RESTARTED VEHICLE. VEHICLE WAS TOWED TO DEALER FOR DIAGNOSTIC AND REPAIR. DEALER INDICATED THE ACCELERATOR PEDAL, SENSOR, AND CONNECTOR TO ECU REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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