Mazda Mazda3 Service Bulletins
719 manufacturer communications on file.
- August 7, 2025•Document ID: 11022763Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- SSPD5b
- Date Added:
- September 5, 2025
- Manufacturer:
- MAZDA
SummarySPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a Reimbursement Program, for limited qualifying out-of-pocket expenses (prior oil changes and additional oil purchased before the normal oil change interval due to oil consumption concerns) on certain CX-9, CX-5, Mazda6, Mazda3, and CX-30 vehicles equipped with a 2.5L turbocharged engine with the affected valve stem seals. For all Mazda dealers, an FAQ document for this Class Action Settlement and all documents for SSPD5 will be available on Mazda Global Service Support (MGSS) on or before May 13, 2024 concurrent with notification to the Settlement Class. Please review this entire communication in regards to updated coverage for Special Service Program SSPD5 and vehicles out of Powertrain Warranty. Parts & Warranty Information and Dealer FAQ’s on Mazda Global Service Support (MGSS) have been updated. REMINDER! – An oil consumption test is NOT REQUIRED if a customer verbally asks for a valve stem seal replacement and the vehicle otherwise already qualifies for a valve stem seal replacement (e.g., it has the original or defective valve stem seals). If a customer asks for replacement, please proceed with the repair WITHOUT an oil consumption test. An oil consumption test is only required after valve stem seals have already been replaced previously. Mazda Dealer Frequently Asked Questions – Valve Stem Seals Class Action Settlement Program for Excessive Oil Consumption and Oil Consumption Powertrain Warranty Extension Special Service Program SSPD5 Please follow these instructions if Mazda customers concerning the Valve Stem Seals Class Action Settlement Program for Excessive Oil Consumption and Oil Consumption Powertrain Warranty Extension Special Service Program SSPD5. IMPORTANT ITEMS TO REVIEW PRIOR TO REPAIR: • With the VIN, please verify eligibility of SSPD5 in eMDCS. This is very important to begin any conversation regarding this Class Action or SSPD5. If the vehicle does not have SSPD5, then inform the customer they are not eligible under the Class Action or the Special Service Program. • Until further notice from Mazda, if you are servicing vehicles that fall within the VIN range for SSPD5 for any reason, you should check whether DTC P250F:00 is stored in the vehicle memory. If the code is stored in memory, you should advise the customer if they are eligible to receive replacement valve stem seals under SSPD5. Mazda Limited Powertrain Warranty Additions – August 2025 Question: I read there is now coverage for Mazda Limited Powertrain components is this true?? Answer: Please review the Repair Procedure and most recent dealer email in MGSS. Effective August 2025 vehicles will now be covered under the Mazda Limited Powertrain components for 7 years, 84,000 miles. Question: Does the Mazda Limited Powertrain Warranty apply to the period for the additional 12,000 miles until October 15, 2025? Answer: No. The coverage for an additional 12,000 miles (96,000 maximum) is for Valve Stem Seal related repairs only, and only if the vehicle is presented to a Mazda Dealer on or before October 15, 2025. Question: Can I repair both the valve stems seals and then any other Limited Powertrain component? Is there coverage if the car has no valve stem seal issue? Answer: Yes. Any powertrain defect is covered for repair up to 7 years or 84,000 miles, even if the customer does not complain of any oil consumption and/or valve stem seals have already been replaced. Follow normal warranty policy as needed for repairs including preauthorization.
Associated Products (7)Associated Documents - August 7, 2025•Document ID: 11022758Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- SSPD5 Dlr Ltr b
- Date Added:
- September 5, 2025
- Manufacturer:
- MAZDA
SummarySPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a Reimbursement Program, for limited qualifying out-of-pocket expenses (prior oil changes and additional oil purchased before the normal oil change interval due to oil consumption concerns) on certain CX-9, CX-5, Mazda6, Mazda3, and CX-30 vehicles equipped with a 2.5L turbocharged engine with the affected valve stem seals. For all Mazda dealers, an FAQ document for this Class Action Settlement and all documents for SSPD5 will be available on Mazda Global Service Support (MGSS) on or before May 13, 2024 concurrent with notification to the Settlement Class. Please review this entire communication in regards to updated coverage for Special Service Program SSPD5 and vehicles out of Powertrain Warranty. Parts & Warranty Information and Dealer FAQ’s on Mazda Global Service Support (MGSS) have been updated. • Update August 2025: The Court has clarified that under the settlement agreement, the Mazda Powertrain Limited Warranty Extension includes coverage for 7 years, 84,000 miles for all Powertrain components in the Warranty Booklet under the Powertrain Limited Warranty Parts List (i.e. without restriction to engine issues, oil consumption or valve stem seal issues). • Vehicles are covered only for valve stem seal related repairs for an additional 12,000 miles (96,000 miles total) if the vehicle is presented to a Mazda dealer by October 15, 2025. The overall Mazda Powertrain Limited Warranty Extension (i.e., for all other powertrain warranty repairs) does not apply to this coverage period. • Reimbursement for paid repairs prior to August 2025: Reimbursement will also be provided for any Class Member who was denied Powertrain Limited Warranty coverage and paid out-of-pocket for a qualifying Powertrain Limited Warranty repair during the applicable period of the SSPD5 campaign. The customer will need to go to https://www.mazdavalvestemsealsettlement.com/ to file a claim and contact JND Legal Administration with questions regarding reimbursement. • All Mazda warranty limitations apply to SSPD5 including branded vehicles, W-1, total loss, salvage, rebuilt, etc.. and all other limitations as outlined in the Dealer FAQ’s and Mazda Warranty Policies and Procedures 3.26.
Associated Products (7)Associated Documents - August 6, 2025•Document ID: 11022726Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- SA-035-25
- Date Added:
- September 4, 2025
- Manufacturer:
- MAZDA
SummarySome vehicles may show “TSR system performance is reduced. Navigation Data Unavailable" or "Check Navigation SD Card" in the meter while driving.
Associated Products (15)Associated Documents - August 1, 2025•Document ID: 11022618Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 09-012-25a
- Date Added:
- September 4, 2025
- Manufacturer:
- MAZDA
SummarySome vehicles may experience a sunvisor that does not stay in the fully retracted position (as shown below). The left and/or right side sunvisor may lower slightly due to its own weight. The part where the sunvisor connects is broken, so the spring cannot hold the sunvisor in the fully retracted position. To eliminate this concern, the stay holder and spring holder have been reinforced.
Associated Products (10)Associated Documents - July 29, 2025•Document ID: 11021389Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 09-028-25
- Date Added:
- August 5, 2025
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strongly enough for the following situations, cycles of door operation may result in interference and lead to damage on the seal rubber at the rear door.
Associated Products (5)Associated Documents - July 14, 2025•Document ID: 11021499Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ENGINE; EXTERIOR LIGHTING
- Mfr Comm. #:
- SA-023-25a
- Date Added:
- August 5, 2025
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (29)2026 Mazda Mazda32025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-30+ 9 moreAssociated Documents - July 14, 2025•Document ID: 11021498Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-017-25b
- Date Added:
- August 5, 2025
- Manufacturer:
- MAZDA
SummaryMazda Connected Services - Frequently Asked Questions (FAQ)
Associated Products (29)2026 Mazda Mazda32025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-30+ 9 moreAssociated Documents - July 7, 2025•Document ID: 11021508Service CampaignUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- MSP61a Warranty
- Date Added:
- August 5, 2025
- Manufacturer:
- MAZDA
SummaryMazda Service Program (MSP61) - 2024 CX-30 and 2024 Mazda3, equipped with 6 speakers Connectivity Master Unit (CMU) software concern When using a Bluetooth® connected smartphone and talking with handsfree function on a vehicle with 6 speakers, the person on the other end of the line may have difficulty hearing the driver’s voice.
Associated Products (2)Associated Documents - July 7, 2025•Document ID: 11021506Service CampaignELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- MSP61a Repair
- Date Added:
- August 5, 2025
- Manufacturer:
- MAZDA
SummaryMazda Service Program (MSP61) - 2024 CX-30 and 2024 Mazda3, equipped with 6 speakers Connectivity Master Unit (CMU) software concern When using a Bluetooth® connected smartphone and talking with handsfree function on a vehicle with 6 speakers, the person on the other end of the line may have difficulty hearing the driver’s voice.
Associated Products (2)Associated Documents - June 19, 2025•Document ID: 11020039Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-032-25
- Date Added:
- July 2, 2025
- Manufacturer:
- MAZDA
SummarySome customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the blower motor causing a fluttering type noise or odor.
Associated Products (33)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 13 moreAssociated Documents - June 18, 2025•Document ID: 11020038Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-031-25
- Date Added:
- July 2, 2025
- Manufacturer:
- MAZDA
SummarySome customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
Associated Products (34)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 14 moreAssociated Documents - June 6, 2025•Document ID: 11020037Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SA-030-25
- Date Added:
- July 2, 2025
- Manufacturer:
- MAZDA
SummaryA tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.
Associated Products (20)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda6Associated Documents - June 3, 2025•Document ID: 11020036Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-029-25
- Date Added:
- July 2, 2025
- Manufacturer:
- MAZDA
SummaryThis service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
Associated Products (27)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 7 moreAssociated Documents - June 3, 2025•Document ID: 11020035Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-007-25a
- Date Added:
- July 2, 2025
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps): CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery’s Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda DCA-8000, it will result
Associated Products (34)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 14 moreAssociated Documents - May 29, 2025•Document ID: 11019164Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-028-25
- Date Added:
- June 5, 2025
- Manufacturer:
- MAZDA
SummarySome vehicles may have recall notifications remain on the center display even after a recall is performed. NOTE: When the warranty claim for the recall campaign is accepted at Mazda Japan, the recall notification will be automatically deleted via the Connected Service on the next day or later. This situation occurs if the Connected Service subscription has been cancelled while the recall notifications remain.
Associated Products (14)Associated Documents - May 22, 2025•Document ID: 11019089Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 05-001-25
- Date Added:
- June 4, 2025
- Manufacturer:
- MAZDA
SummarySome customers may see the A/T warning light on during (or immediately after) engine start-up with DTC P073D:00-TCM stored. P073D:00-TCM: Turbine/input shaft speed sensor: Sensor output range malfunction This concern is caused by improper TCM logic. To eliminate this concern, the TCM control software has been modified to change the DTC detection logic, preventing DTC judgment during start-up.
Associated Products (6)Associated Documents - May 21, 2025•Document ID: 11019081Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE
- Mfr Comm. #:
- 01-004-25
- Date Added:
- June 4, 2025
- Manufacturer:
- MAZDA
SummarySome customers may experience the battery and engine warning lights illuminating with following DTC being stored. P0A7A:00 (ISG) Integrated starter generator (ISG) (internal stator coil driver circuit) U-phase, V-phase, W-phase: Malfunction detected P1BC5:00 (ISG) Integrated starter generator (ISG) (internal stator coil driver circuit) X-phase, Y-phase, Z-phase: Malfunction detected This concern is caused by improper overcurrent detection logic of the DTC. To eliminate this concern, the Integrated Starter Generator (ISG) control software has been modified to optimize the threshold for DTC detection.
Associated Products (4)Associated Documents - May 16, 2025•Document ID: 11019180Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-024-25
- Date Added:
- June 5, 2025
- Manufacturer:
- MAZDA
SummaryMazda Navigation Live Traffic information is available on the following 2 systems. SiriusXM® 3 Yr Traffic and Travel Link* Mazda Online Navigation* The table below provides Setting information for both systems. See APPLICABLE MODEL(S)/VINS above to determine how vehicles are equipped. NOTE: When selecting Navigation, data upload may take a few seconds. This is a normal function.
Associated Products (23)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-30+ 3 moreAssociated Documents - May 16, 2025•Document ID: 11019179Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; ENGINE
- Mfr Comm. #:
- SA-023-25
- Date Added:
- June 5, 2025
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (27)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-5+ 7 moreAssociated Documents - May 16, 2025•Document ID: 11019178Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-017-25a
- Date Added:
- June 5, 2025
- Manufacturer:
- MAZDA
SummaryFrequently Asked Questions (FAQ) for Mazda Connected Services.
Associated Products (27)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-5+ 7 moreAssociated Documents