while driving rental the sun/moon roof exploded down on the 4 passengers. we were lucky there were no other cars around, we were driving proper speed. lucky for us, close to airport where we rented the car and returned it. was informed by supervisor at enterprise this was not an uncommon event to cars. it was to us, we started googling and found it was common.
No injuries · No fire · No crash
2025 Mazda CX-5. The vehicle experienced a severe, dynamic charging system failure that creates an active safety hazard on public roads. A dealership service department attempted a software update, which turned off the active dashboard layout indicator but completely failed to resolve the root hardware issue. The system failure remains active and has thrown consecutive advanced safety system faults. VEHICLE DIAGNOSTIC TIMELINE & BRIEF •Vehicle: 2025 Mazda CX-5 •Warranty Status: Active (Under Bumper-to-Bumper New-Vehicle Limited Warranty) •Modifications: None (100% Factory Standard; No aftermarket accessories) On the evening of [XXX], while preparing to leave on a cross-country trip, the car would not start. It was originally believed it was because while loading the car we left one of the key fobs in the car and tried to lock the doors. We reset the fob and tried the manual override to get the car to start with no luck. There were several warning lights coming up on dash to include an istop warning. Unfortunately, I didn't take pictures of the original incident. We contacted AAA and they came and jump started the car. We left on our trip the morning of [XXX]. The car started with no issue. That afternoon as we were driving through a small town, we stopped at a traffic light and received the "Battery Malfunction" warring light. We headed to Auto Zone, they checked the battery and said it had low charge, even though we had just driven the car over 400 miles. We parked the car at the hotel fulling expect to have to call AAA again but the next morning the car started without a problem. On [XXX], we continued our trip. When we stopped for gas that afternoon the car would not start. We again had to jump it. When we left the gas station the check engine light came on (amber). We were close to Wichita Falls, TX so we stopped for the day and made an appointment with the dealership there for the nINFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
The vehicle exhibits a repeatable low-speed driveline-related problem consisting of pronounced clicking or clunking from the driver-front area, fore-and-aft jerking, and harsh engagement during deceleration and light on/off-throttle transitions, particularly around 15–17 mph; the behavior can become significantly worse over rough or uneven terrain. The exact failed component or system has not yet been identified. The vehicle is still essentially new, with fewer than 5,000 miles, and has not yet reached its first scheduled service interval, so it has not yet been formally inspected for this condition. No warning lamp or diagnostic message has appeared. Other owners online have described a similar low-speed clunking and jerking phenomenon, and Mazda has issued at least one prior transmission-related TSB addressing somewhat similar harsh shift behavior, although that bulletin does not appear to apply to this vehicle or this exact symptom. The vehicle is available for inspection upon request. The concern presents a potential safety risk because the vehicle can unexpectedly jerk, lurch, or abruptly change driveline load during ordinary low-speed driving, which can make accelerator response and vehicle speed less predictable in traffic, parking lots, intersections, or on uneven surfaces. The symptoms began within the first few thousand miles and remain repeatable.
No injuries · No fire · No crash
The vehicle was brought to Mazda three times for the same brake-related concern. The issue occurred during braking and has not been resolved despite inspections and repair attempts.” If you’re listing each visit, do it like “Visit 1: Customer reported brake noise. Dealer inspected. Visit 2: Same concern returned, vehicle brought back for diagnosis and repair. Visit 3: Brake-related issue reported again. Problem continued.” That keeps it clean and close to the service records. And it at a dealer ship for the 4 time already , and they keep saying it the brakes but now I have to pay for the fix when I was complaining about well under wa
No injuries · No fire · No crash
At about 6:50am July 7th 2026, I was getting in the exit lane of interstate 50 to exit. I merge into the lane and being applying my breaks since I was going about 55-60mph. However, my vehicle did not slow down. I began to press harder, it still did not slow down, so I pressed as hard as I could because I was rapidly approaching stopped vehicles. The vehicle began to make a grinding sound, it started shaking, and then a "break" light appeared on the instrument panel. After this it came to a sudden and violent stop. I have taken it to the dealership for similar issues many times since I got the vehicle in October 2025. Each time they state that they cannot replicate the issue and the vehicle operates as it should. It is under warranty so I have not taken anywhere other than the Mazda dealership.