Mazda CX-7 Complaints

1,134 consumer complaints on file.

#11044277November 7, 2017
ENGINE, STEERING
THERE WAS BLUE SMOKE IN 2013 AND THE ENGINE OIL HAD BEEN BURNED TO NEARLY EMPTY. IT WAS FIXED WITH MY OWN POCKET BUT IN HAPPEN AGAIN. FYI, THE FIRST TIME IT HAPPENED AT ALMOST 40,000 MILES AND RIGHT NOW IS 62000MILES. RIGHT NOW THERE IS A PROBLEM OF THE POWER STEERING PUMP WHICH MAY OUT OF CONTROL WHEN IT MAKES TURN. I READ ANTICLE SAY THAT MAZDA WILL RECALL CX 7 INCLUDING YEAR 2008. WHEN I CALL THEM TODAY THEY SAID NO SUCH KIND OF RECALL. I READ A LOTS OF ARTICLE COMPLAINING MAZDA CX-7 REGARDING OF THESE TWO ISSUE. HOPE YOUR DEPARTMENT CAN FOLLOW UP TO PROTECT CONSUMER. ALSO WHEN THE CAR RUNS IN HIGHWAY OF FAST ENOUGH THERE'S NO SMOKE BUT WHEN IT RUNS SLOW THE SMOKE COME OUT TREMENDOUSLY. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043644November 6, 2017
SUSPENSION, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE LACKED STABILITY WHEN BEING OPERATED AT HIGH SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARMS AND BALL JOINTS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT WAS UNABLE TO GET THE REMEDY COMPLETED DUE TO LACK OF COMMUNICATION BY THE DEALER (DENNIS DILLON MAZDA, 9501 W FAIRVIEW AVE, BOISE, ID). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 157,142. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043264November 4, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I AM HAVING ISSUES WITH MY ENGINE LIGHT ON AND MY CAR HAVING PROBLEMS WITH A LOUD NOISE COMING FROM THE ENGINE AS WELL AS SOMETIMES SHAKING WHILE STOP IN A LIGHT FOR A WHILE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11042696November 2, 2017
AIR BAGS, STEERING
TAKATA RECALL, I HAVE CONTACTED THE MAZDA DEALERSHIP IN RIDGELAND MS OVER A YEAR AGO AND HAVE YET TO GET MY CAR IN FOR THE AIRBAG REPLACEMENT AND THIS IS FOR THE REPLACE OF THE LOWER CONTROL ARMS, IT HAS BEEN OVER A YEAR AND THE PARTS ARE STILL NOT AVAILABLE FOR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041881November 1, 2017
SUSPENSION
RECEVIED A LETTER FROM MAZDA REGAREDING A RECALL ON OUR CAR OCTOBER 2106 AS OF TODAY( NOVEMBER 2017) STILL GETTING A RUN AROUND ON THE ISSUE. ONE YEAR SINCE THE RECALL AND STILL THE ISSUE IS NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041933November 1, 2017
AIR BAGS, STRUCTURE:BODY
NOV. 2015 I WAS INVOLVED IN A ACCIDENT ON I435 IN WHICH THE AIRBAGS DEPLOYED WHICH I INHALED THE GAS, WHICH DISORIENTED ME FOR AWHILE. AFTER REGAINING MY SENSES DISCOVERED MY VEHICLE WAS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11041679October 31, 2017
AIR BAGS, SUSPENSION
1) WE RECEIVED NOTIFICATION OF THE RECALL WHEN WE PURCHASED THE USED VEHICLE ON 7/8/2017. THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. THE SAFETY RISK ASSOCIATED WITH THIS RECALL IS THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041790October 31, 2017
STEERING, SUSPENSION
FRONT SUSPENSION BALL JOINT FITTING. WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT CAUSING CORROSION. AS A RESULT THE BALL JOINT LOOSENS AND A RATTLE MAY OCCUR. EXTENDED OPERATION IN THIS CONDITION WILL DETERIORATE THE BALL JOINT AND THE LOWER CONTROL ARM COULD SEPARATE. SIGNIFICANT LOSS OF STEERING CONTROL MAY INCREASE THE CHANCE OF A FATAL CRASH. AT THIS TIME WE ARE EXPERIENCING A SMALL RATTLE IN THE FRONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040659October 28, 2017
AIR BAGS
TAKATA RECALL ON AUGUST 30 2016 I WAS DRIVING ON THE STREET BREAKING AS I WAS APPROACHING A RED LIGHT WHEN MY 2011 MAZDA CX7 WAS REAR ENDED AND SLID INTO ANOTHER VEHICLE. MY AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE STEERING WHEEL. I RECEIVED A LETTER IN THE MAIL TODAY ABOUT A REACALL WITH A BAR CODE AND NUMBERS TK66253230. I DO NOT HAVE MY POLICE REPORT THEY DON'T HAND THEM OUT ANYMORE IN IL WHERE I LIVE AS THEY ARE ELECTRONIC NOW BUT I CAN GO TO THE POLICE STATION AND PURCHASE ONE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11040353October 27, 2017
AIR BAGS, SUSPENSION
THE AIRBAG LIGHT HAS BEEN ON FOR PAST YEAR. THE DEALERSHIP SAID THEY CAN MAKE IT TURN OFF BUT I'M ASSUMING SINCE THE LIGHT IS ON MY AIRBAG IS DISABLED AND WON'T WORK WHEN AND IF IT NEEDS TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040284October 26, 2017
AIR BAGS
TAKATA RECALL: MAZDA KEEPS SAYING TO WAIT FOR A SECOND LETTER. IT IS A 2010 AND HAS BEEN YEARS. WHY DON'T THEY REPAIR THE CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039363October 24, 2017
SUSPENSION
NHTSA RECALL NUMBER 16V-593 MANUFACTURER RECALL NUMBER 9716H SUMMARY WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT, CAUSING CORROSION, WHICH CAN RESULT IN LOOSENESS OF THE BALL JOINT IN THE FITTING. AS A RESULT OF THE LOOSENESS, A RATTLE MAY OCCUR AT THE LOWER CONTROL ARM BALL JOINT. AFTER EXTENDED OPERATION IN THIS CONDITION, IN THE WORST CASE THE BALL JOINT AND LOWER CONTROL ARM MAY SEPARATE. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY DEALERS WILL REPLACE THE LOWER CONTROL ARMS. SAFETY RISK DESCRPITION THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035659October 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER AND PASSENGER AIR BAG INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE DRIVER'S AIR BAG INDICATOR BEGAN TO BLINK AND THE PASSENGER AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035661October 23, 2017
SUSPENSION
THERE HAS BEEN A RECALL FOR THE CONTROL ARMS FOR A WHILE NOW AND THE DEALER HAS NO FIX FOR THEM.. SO IM PAYING 367$ A MONTH FOR A CAR THAT I CANNONT DRIVE BECAUSE IT IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035733October 23, 2017
SUSPENSION
NHTSA RECALL NUMBER 16V-593 SUMMARY WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT, CAUSING CORROSION, WHICH CAN RESULT IN LOOSENESS OF THE BALL JOINT IN THE FITTING. AS A RESULT OF THE LOOSENESS, A RATTLE MAY OCCUR AT THE LOWER CONTROL ARM BALL JOINT. AFTER EXTENDED OPERATION IN THIS CONDITION, IN THE WORST CASE THE BALL JOINT AND LOWER CONTROL ARM MAY SEPARATE. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY DEALERS WILL REPLACE THE LOWER CONTROL ARMS. SAFETY RISK DESCRPITION THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH. MANUFACTURER RECALL NUMBER 9716H
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035095October 20, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2016. THE DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AT 1-800-222-5500, OPTION 6; HOWEVER, THE CALL DISCONNECTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034259October 18, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH TACOMA MAZDA (6027 S TACOMA WAY, TACOMA, WA 98409, (253) 722-2888) WAS CONTACTED, BUT WAS UNABLE TO REPAIR THE VEHICLE DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034023October 17, 2017
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE RADIO INDEPENDENTLY TURNED ON OR OFF. THE CONTACT ALSO STATED THAT THE DOOR LOCKS FAILED TO REMAIN LOCKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN MAZDA DEALER IN COLUMBUS, OH AND WAS INFORMED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THEY COULD NOT DO ANYTHING ABOUT IT AND DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033463October 15, 2017
SUSPENSION
I RECEIVED A RECALL A YEAR AGO AND HAVE HEARD NOTHING FURTHER. THE RECALL NOTICE REFERENCES NHTSA CAMPAIGN NO. 16V-593. I FAIL TO UNDERSTAND HOW A SAFETY RECALL CAN GO IGNORED BY THE MANUFACTURER AND YOUR AGENCY FOR OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033241October 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MAITA MAZDA (2410 AUBURN BLVD, SACRAMENTO, CA) WHERE IT WAS DIAGNOSED THAT A CONNECTOR IN THE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE DID NOT OCCUR UNTIL AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 77,869.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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