Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10293114November 21, 2009
SUSPENSION
LINCOLN, TOWN CAR,1992, MANUAL SAYS TO TURN OFF AIR SUSPENSION BEFORE JACKING AUTOMOBILE. NOT WHEN TIRE GO FLAT . WHEN TIRE IS FLAT FOR 30+ MINUTES. THE AIR SUSPENSION PUMP CONTINUES TO PUMP TILL IT DESTROYS THE REAR SUSPENSION. THERE BY LOWERING THE AUTOMOBILES REAR END TO A DANGEROUS LEVEL.( 2"). CAN CRIPPLE AUTOMOBILE WITH POTHOLES & SPEED-BUMPS & SOME STEERING CIRCUMSTANCES . WHICH CAN LEAD TO MORE SERIOUS DAMAGE AND DANGER TO DRIVER, PASSENGERS & PEDESTRIANS. SWITCH SHOULD BE LOCATED ON DASHBOARD OR GLOVE BOX AND NOTED !!!!!!!!!!!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292823November 18, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 2005 LINCOLN TOWN-CAR. WHILE ATTEMPTING TO DECELERATE, THE VEHICLE BEGAN TO ACCELERATE WITHOUT INTENTION. EVEN AFTER REPEATED BRAKE APPLICATION THE VEHICLE WOULD NOT STOP. CONSEQUENTLY SHE CRASHED INTO A GRASS EMBANKMENT. SHE WAS HOSPITALIZED BECAUSE HER BACK HAD BROKEN. THE VEHICLE WAS INSPECTED BY A DEALER, BUT THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES 82,000. UPDATED 01/20/10 *BF THE CONSUMER BELIEVED THE PROBLEM WAS THE THROTTLE POSITIONING SENSOR OR THROTTLE BOX OR BOTH. THE CONSUMER STATED HE SLOWED DOWN FOR A STOP. UPDATED 01/22/10.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10289016October 19, 2009
SUSPENSION:REAR
2003 LINCOLN TC RECENTLY NEEDED REPAIRS AT DEALERSHIP FOR REAR AXLE & BEARINGS. ADVISED BY DEALER THAT REPAIRS NOT COVERED BY RECALL, 04V328000 (FORD-04S16). FOUND 44 COMPLAINTS IN YOUR SYSTEM FOR THE SAME PROBLEM. WHY DID THE ORIGINAL RECALL NOT APPLY TO VEHICLES SUCH AS MINE. ARE NOT THE SAME PROBLEMS OCCURRING? ARE NOT THE SAME SAFETY ISSUES AT RISK? MY VEHICLE ONLY HAS 36,000 MILES & IS IN EXCELLENT CONDITION SO I DO NOT FEEL WEAR & TEAR IS THE ISSUE. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288776October 17, 2009
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
COMPONENT: VEHICLE SPEED CONTROL DETAILS: TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE GAS PEDAL AND BRAKES WERE TOO CLOSE TOGETHER. THE CONTACT OBSERVED THAT THEY WERE TOO CLOSE WHEN THE VEHICLE WAS PURCHASED; I NOTIFY THE DEALER, REEDMAN-TOLL, LANGHORNE, PA APPROXIMATELY 6 MONTHS AFTER PURCHASE AND WAS TOLD THAT THERE WAS NO RECALL ON THIS CONDITION. MY HUSBAND, JULIUS HYMAN, THE PRIMARY DRIVER, HAS EXPERIENCED THIS UNATTENDED ACCELERATION APPROXIMATELY 6 TIMES AND FORTUNATELY HE WAS ABLE TO REMOVE THE FOOT FROM THE ACCELERATOR ALLOWING THE BRAKE TO FUNCTION BEFORE AN ACCIDENT OCCURRED.OR THE MANUFACTURER. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285646September 29, 2009
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT NOTICED THAT THE REAR WHEEL BEARINGS WERE LEAKING. HE NOTIFIED THE MANUFACTURER IN REFERENCE TO RECALL# 04V328000, REAR SUSPENSION; HOWEVER, HE WAS ADVISED THAT SINCE HIS VIN WAS EXCLUDED HE IS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 64,000. UPDATED 10/20/09 *CN THE PROBLEM WITH THE RIGHT REAR AXLE SHAFT AND WHEEL BEARING WAS NOTICED DURING A ROUTINE MAINTENANCE VISIT. UPDATED 10/22/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285224September 25, 2009
AIR BAGS:SIDE/WINDOW
TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR .THE CONTACT STATED THAT WHILE DRIVING THE DRIVER SIDE SRS AIR BAG DEPLOYED WITHOUT WARRANT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS NOTIFIED, BUT BECAUSE THE WARRANTY EXPIRED, NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285055September 23, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE GAS PEDAL AND BRAKES WERE TOO CLOSE TOGETHER. THE CONTACT OBSERVED THAT THEY WERE TOO CLOSE WHEN THE VEHICLE WAS PURCHASED; HOWEVER, HE DIDN'T NOTIFY THE DEALER OR THE MANUFACTURER. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284045September 15, 2009
ENGINE AND ENGINE COOLING
WE OWNED A 2004 LINCOLN TOWN CAR. WE DROVE THAT CAR THAT EVENING, PARKED IT IN THE GARAGE AT 10:45PM AND WENT TO BED. AT 3:30AM, WE WERE AWOKEN BY POLICE BREAKING OUR DOOR DOWN AND FLAMES WERE SHOOTING OUT OF OUR GARAGE. THE SOURCE OF THE FIRE WAS DETERMINED TO BE FROM THE LINCOLN TOWN CAR. THE TOWN CAR HAD NO HOOD AFTER THE FIRE, 2 OTHER VEHICLES WERE ALSO DESTROYED. OUR HOME ALSO CAUGHT ON FIRE AND APPROXIMATELY 100% OF OUR CONTENTS AND 50% OF OUR HOME WAS DESTROYED. LUCKILY, NOONE WAS INJURED.THE TOWN CAR ENGINE WAS BURNT BEYOND RECOGNITION, SO THEY WERE NOT ABLE TO DETERMINE WHICH PART WAS DEFECTIVE, HOWEVER THE INSURANCE CO, (AMERICAN FAMILY INVESTIGATORS) DETERMINED IT HAD DEFINITELY STARTED FROM THE LINCOLN . THEY STATED THAT WE CANNOT PROVE TO FORD WHICH PART IS DEFECTIVE SO IT WAS NOT REPORTED TO FORD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10283842September 14, 2009
VEHICLE SPEED CONTROL
MY 1993 LINCOLN TOWN CAR CAUGHT FIRE AND BURNED UP. THE CAR HAD BEEN PARKED OUTSIDE FOR SEVERAL HOURS BEFORE HE FIRE STARTED. THE FORD COMPANY CLAIMED (BASED ONLY ON PICTURES THAT I SENT THEM) THAT THERE WAS TOO MUCH FIRE DAMAGE TO DETERMINE WHETHER THE FIRE WAS A RESULT OF A DEFECTIVE PART WHICH HAD A RECALL.. THE FIRE DEPARTMENT'S REPORT, WHICH I ALSO PROVIDED TO FORD, STATES THAT THE FIRE APPEARED TO BE AN UNDER THE HOOD ELECTRICAL FIRE. I RECEIVED A NOTICE FROM FORD THAT THE SPEED CONTROL DEACTIVATION SWITCH WAS BEING RECALLED. THE RECALL NOTICE STATES THAT FORD CANNOT BE CONFIDENT THAT OVER MANY YEARS IN SERVICE, THE TYPE OF SCDS INSTALLED ON MY VEHICLE WILL NOT LEAK, POSING THE RISK OF AN UNDERHOOD FIRE. THIS CONDITION MAY OCCUR EITHER WHEN THE VEHICLE IS PARKED OR WHEN IT IS BEING OPERATED, EVEN IF THE SPEED CONTROL IS NOT USED. YET, WHEN I SUBMITTED MY CLAIM, I WAS TOLD THAT THE FIRE HAD CAUSED TOO MUCH DAMAGE TO DETERMINE THE CAUSE AND WAS ASKED TO CONTACT MY INSURANCE COMPANY. TO MY KNOWLEDGE, THE DID NOT SEND ANYONE TO INSPECT THE CAR BEFORE MAKING THIS DETERMINATION BECAUSE I HAD AND STILL HAVE THE CAR IN STORAGE. THIS IS A REQUEST THAT MY CLAIM BE RECONSIDERED AND THAT I BE COMPENSATED FOR MY LOSSES IN THIS MATTER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10283952September 14, 2009
STEERING
2004 LINCOLN TOWN CAR, POWER STEERING FAILURE. WHILE DRIVING, DRIVER MAY LOSE CONTROL OF CAR, JUST LIKE DRIVING ON BLACK ICE. WHILE DRIVING MAKING A RIGHT HAND MERGE, STEERING GOT STUCK FOR A FEW SECONDS. AND WHEN DRIVER TRIED TO CORRECT THE CAR WAS GOING ONE WAY WHILE THE DRIVER WAS STEERING ANOTHER. DRIVER LOST CONTROL AND HIT THE WALL TOTALING THE CAR AND PUTTING 5 PEOPLE INTO THE ER. *TR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10281809August 26, 2009
POWER TRAIN:AXLE ASSEMBLY
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 25 MPH, SHE HEARD A NOISE UNDER THE VEHICLE. THE DEALER REPLACED THE TWO REAR AXLES. THE CURRENT AND FAILURE MILEAGES WERE 84687.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281555August 24, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2009 LINCOLN TOWN CAR. WHEN A PASSENGER SITS IN THE FRONT PASSENGER SEAT THE AIR BAG DEACTIVATION LIGHT WILL COME ON EVEN WHEN THE APPROPRIATE WEIGHT IS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE WEIGHT CALIBRATION FOR THE PASSENGER SEAT AIR BAG WAS BETWEEN 110-130 LBS. THE CONTACT HAD NOTICED THE PROBLEM SINCE THE DAY THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 12619. BL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280336August 13, 2009
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE VEHICLE HAS MICHELIN XW4 TIRES, SIZE 225/60/R16. WHILE EXAMINING HIS VEHICLE, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE DRY ROTTED. THE TIRES WERE TAKEN TO THE DEALER AND THEY STATED THAT ALL OF THEM NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280110August 11, 2009
SUSPENSION:REAR, POWER TRAIN:DRIVELINE
2003 TOWN CAR ON AUG. 3, 2009 THE CAR LOST DRIVE FUNCTION ON INTERSTATE. THE REPAIR WAS A NEW DRIVE AXLE FROM THE FORD DEALER. ON AUG. 8, THE SAME THING HAPPEN AGAIN WE LOST DRIVE FUNCTION AND THE REAR AXLE IS BROKEN. I SPOKE TO THE DEALER ABOUT THE FORD RECALL NO. 04S16 OR 04V328000 AND HE EXPLAINED THAT THE VIN NO. DID NOT APPLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279343August 4, 2009
SEAT BELTS
THE DRIVER SIDE SAFETY BELT ON MY 2002 LINCOLN TOWN CAR NO LONGER LATCHES AND APPEARS TO BE LOCKED PREVENTING THE SEAT BELT FROM BEING CONNECTED/LATCHED. THE DASH BOARD SEAT BELT INDICATOR (NORMALLY LIT UP WHEN A SEAT BELT IS NOT ATTACHED) DOES NOT LIGHT UP. THIS PROBLEM STARTED ONLY A COUPLE WEEKS AGO AND CONTINUES. THIS CAR HAVE LESS THAN 48,000 MILES AND IS USED TO DRIVE TO WORK AND BACK. BECAUSE I AM UNABLE TO LATCH MY DRIVER SEAT BELT THIS IS A MAJOR SAFETY CONCERN AND I WANTED TO REPORT IT TO YOUR AGENCY. AS OF THIS WRITING I HAVE NOT HAD A FORD SERVICE REP LOOK AT THIS, BUT INTEND TO SHORTLY. BECAUSE I HAVE NOT YET TAKEN MY CAR INTO A FORD SERVICE CENTER FOR EXAMINATION I AM UNABLE TO REPORT WHAT WAS DONE TO CORRECT THIS FAILURE OR PARTS NEEDED/REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278872July 31, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING BETWEEN 10-15 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE VEHICLE FAILED TO SLOW DOWN AND THE DRIVER VEERED OFF THE ROAD ONTO A GRASSY AREA AND SIDEWALK TO AVOID CRASHING INTO OTHER VEHICLES. IMMEDIATELY, THE VEHICLE CAME TO A COMPLETE STOP. THERE WERE NO INJURIES OR DAMAGES. THE FAILURE RECURRED WITHIN 500 FEET FROM THE PREVIOUS FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURES. THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 23,740 AND CURRENT MILEAGE WAS 23,782.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278672July 29, 2009
SERVICE BRAKES, HYDRAULIC
1993 LINCOLN TOWN CAR CRUISE CONTROL WOULD NOT TURN OFF AFTER APPLYING BRAKES. WHILE DRIVING THE VEHICLE FOR APPROXIMATELY 15 MILES WITH THE CRUISE CONTROL SET AT 55 MPH I APPROACHED A RED LIGHT AND APPLIED THE BREAK AND THE CRUISE CONTROL DID NOT TURN OFF. TO AVOID A COLLISION THE BREAKS WERE APPLIED AS HARD AS POSSIBLE AND I PUT THE AUTOMATIC TRANSMISSION IN NEUTRAL, WHEREAS THE ENGINE RPM RACED BUT THE VEHICLE STOPPED ACCELERATING. AFTER THE LIGHT TURNED GREEN I PUT THE VEHICLE BACK IN DRIVE AND PRECEDED TO THE CURB WHERE I AGAIN PUT THE VEHICLE IN PARK AND TURNED OFF THE ENGINE. I INSPECTED THE THROTTLE AND CRUISE CONTROL LINKAGE AND FOUND NOTHING OUT OF THE ORDINARY. I DISCONNECTED THE CRUISE CONTROL LINKAGE AND WAS ABLE TO START THE VEHICLE AND THE ENGINE IDLED NORMALLY. WHEN I ATTEMPTED TO PUT THE VEHICLE IN DRIVE THE TRANSMISSION WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO A MECHANIC AND UPON HIS INSPECTION HIS ONLY FINDING WAS A BLOWN FUSE FOR THE BRAKE LIGHTS. HE CHANGED THE FUSE AND THE TRANSMISSION WOULD NOW SHIFT OUT OF PARK. HE TEST DROVE THE VEHICLE AND USED THE CRUISE CONTROL WITHOUT ANY ABNORMAL ANOMALIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278385July 27, 2009
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING 15 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR END OF THE VEHICLE. HE CALLED THE DEALER, BUT THEY WERE UNABLE TO SCHEDULE AN APPOINTMENT. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP. THE MECHANIC REMOVED THE REAR WHEELS AND DISCOVERED THAT THE WHEEL BEARING HAD DISINTEGRATED AND BOTH REAR AXLES WERE SEVERELY COMPROMISED, TO THE POINT THAT AT LEAST ONE OF THEM WOULD HAVE COMPLETELY FAILED WITHIN THE NEXT 1,000 MILES. THE MECHANIC REPLACED BOTH AXLES AND THE WHEEL BEARING. THROUGH RESEARCH, HE DISCOVERED NHTSA CAMPAIGN ID NUMBER 04V328000, PE04010 NHTSA ACTION NUMBER PE04010 (COMPONENT: SUSPENSION:REAR). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL, ALTHOUGH THE CONTACT FEELS THAT IT SHOULD BE INCLUDED. THE CURRENT AND FAILURE MILEAGES WERE 69,000. UPDATED 8/28/09 *CN UPDATED09/03/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276936July 15, 2009
TIRES, TIRES:TREAD/BELT
TOTAL TREAD SEPARATION FROM TIRE WHILE DRIVING ON THE FREEWAY AT 65 ..M.P.H. FRONT RIGHT TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276747July 14, 2009
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL*THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHENEVER THE CONTACT STOPPED THE VEHICLE AT LOW SPEEDS, THE BRAKE PEDAL WOULD NOT DECOMPRESS AND PREVENTED THE VEHICLE FROM STOPPING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 41,500 AND FAILURE MILEAGE WAS 39,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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