Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10315678March 2, 2010
AIR BAGS:FRONTAL
TL*THE CONTACT OWNED A 1999 LINCOLN TOWN CAR. WHILE DRIVING 35 MPH THE CONTACTS VEHICLE WAS HIT HEAD ON BY AN SUV. THE CONTACT CRASHED INTO A LIGHT POST. A POLICE REPORT WAS TAKEN. THE PASSENGER WAS INJURED. THE VEHICLE WAS TAKEN BY THE POLICE AND LATER ON MOVED BY THE CONTACT TO A DEALER. THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOT INFORMED. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10313769February 24, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. HE STATED THAT WHILE DRIVING 10 MPH AND APPLYING THE BRAKE PEDAL, WITHOUT A WARNING THE VEHICLE ACCELERATED ON ITS OWN . HE THEN TRIED TO APPLY THE BRAKES AND THEY DID NOT WORK UNTIL HE SHIFTED INTO NEUTRAL GEAR. THE VEHICLE DECREASED IN SPEED AND BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY COULDN'T DUPLICATE THE PROBLEM BUT REPROGRAMMED THE PCM. THE FAILURE OCCURRED TWICE. THE FAILURE MILEAGE WAS 41598. THE CURRENT MILEAGE WAS 42245 UPDATED 3/30/10 *CN UPDATED 08/18/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311424February 17, 2010
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD GETS CLOUDY IN THE MORNING AND EVENING. THE WINDSHIELD HAS A GLARE AND SMALL BUBBLES ON IT WHICH MADE IT HARD TO SEE WHERE HE WAS DRIVING. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304710February 3, 2010
VEHICLE SPEED CONTROL
AFTER HEARING C. THE RECENT SUDDEN ACCELERATION WITH TOYOTA VEHICLES, I AM PROMPTED TO WRITE YOU AGAIN REGARDING THE SUDDEN ACCELERATION WITH MY 2002 LINCOLN TOWNCAR. WHILE ATTEMPTING TO DRIVE UP MY DRIVEWAY, AND PARK IN MY GARAGE, TRAVELING C. 5 MPH, THE CAR SUDDENLY SOUNDED AS IF WERE REVVING AND LURCHED FORWARD. THE AGENT SENT FROM MY INSURANCE COMPANY, RECORDED 35 FEET OF SKID MARKS. BRAKES DID NOT WORK AND MY VEHICLE AND I CRASHED INTO MY DEN. I DID REPORT THIS INCIDENT TO FORD AND TO YOU AT THE TIME. MY COUSIN, IN ILLINOIS, HAD THE SAME MAKE AND YEAR AUTOMOBILE, AND HAD THE INCIDENT OCCUR THREE TIMES. IT IS A FRIGHTENING OCCURRENCE AND ONE FEELS TOTALLY HELPLESS. WHAT CAN BE DONE TO ELIMINATE THIS FROM OUR DRIVING EXPERIENCE? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10303188January 29, 2010
EXTERIOR LIGHTING
BRAKE LIGHTS WENT OUT SO WE REPLACED THE BULBS TO NO AVAIL. REPLACED THE FUSE AND FIXED THE BRAKE LIGHTS. DROVE CAR TO WORK AND BACK THURSDAY 1/28/10. PARKED CAR IN DRIVEWAY AT 7PM. AWOKEN AT 3AM TO CAR ENGINE COMPLETELY IN FLAMES. RESEARCHED AND FOUND A RECALL NHTSA CAMPAIGN ID #: 99V124000. DAMAGE TO SURROUNDING HOUSES AND NEARBY CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10302489January 27, 2010
LATCHES/LOCKS/LINKAGES
2002 LINCOLN TOWNCAR CAR HAS AUTO LOCK FEATURE LOCKING ALL DOORS WHEN MOVING FORWARD. AFTER STOPPING THOSE IN THE FRONT SEAT CAN EXIT BY USING DOOR HANDLE. THOSE IN REAR SEAT MUST FIRST USE THE UNLOCK PLUNGER. IN EVENT OF ACCIDENT IF REAR PASSENGERS DO NOT KNOW THIS THEY ARE TRAPPED IN CAR. *CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302294January 26, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED WHEN IT RAINS, WATER WOULD COME THROUGH THE AIR CONDITIONER DUCKS AND ONTO THE FLOOR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER COULD NOT REMEDY THE ISSUE. THE VEHICLE HAS NOT BEEN REPAIR SINCE THE DEALER CANNOT DETERMINE THE CAUSE OF FAILURE. THE CONTACT IS CONCERNED THAT THE FAILURE COULD CAUSE AN ELECTRICAL FIRE TO OCCUR. THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302164January 25, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH THE CHECK ENGINE SOON SERVICE LIGHT ILLUMINATED. HE NOTICED THAT THERE WAS NO WATER IN THE ENGINE. THE DEALER CONFIRMED THAT THE WATER IN THE MANIFOLD PENETRATED IT AND CAUSED THE ENGINE TO FAIL. THE DEALER REPLACED THE MANIFOLD AND THE ENGINE FOR $6,200. THE FAILURE MILEAGE WAS 88,787. UPDATED 02/18/10. *LJ THE CONSUMER STATED THE MANIFOLD CRACKED AND WATER LEAKED IN THE MOTOR. THE DEALER STATED THE ENGINE WAS RUINED. UPDATED 09/07/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302205January 25, 2010
ELECTRICAL SYSTEM
DASH CONTROL MODULE THAT CONTROLS VEHICLE SPEEDOMETER AND ODOMETER CAUSES ALL THE DIGITAL DASH THE FLASH LIKE STROBE LIGHTS. DRIVER CAN DETERMINE SPEED OF VEHICLE AND ODOMETER RECORDS INTERMITTENTLY. D CAR ALSO HAS A SMELL OG BURNING WIRES OR PLASTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301846January 22, 2010
ELECTRICAL SYSTEM
WHILE SITTING IN A DRIVE THRU MY 2002 LINCOLN TOWNCAR CAUGHT A BLAZE UNDER THE HOOD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10298870January 10, 2010
ENGINE AND ENGINE COOLING
WHILE DRIVING EASTBOUND US INTERSTATE 40 IN OKLAHOMA CITY,OK MY 1991 LINCOLN TOWNCAR CAUGHT ON FIRE AND STOPPED RUNNING, AFTER I PULLED OFF THE HIGHWAY AND PUT THE FIRE OUT, THE CAR WOULD NOT START BACK UP. THE FIRE WAS COMING FROM THE ENGINE AREA, LOOKING AS IF IT WAS UNDERNEATH THE CAR SOMEWHERE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10298889January 10, 2010
VEHICLE SPEED CONTROL
DRIVING AT ABOUT 25 MPH TURNING ONTO AN ENTRANCE RAMP TO THE HIGHWAY MY CAR SUDDENLY ACCELERATED TO SPEEDS SURPASSING 85 AND I COULD NOT MAKE IT STOP. I TRIED STOMPING ON THE BRAKES AND IT FIRST SLOWED THE CAR BUT THE ACCELERATION OVERPOWERED THEM, I HAD TO THROW MY CAR IN NEUTRAL AND TURN IT OFF COMPLETELY TO MAKE MY CAR STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297401December 29, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT, STEERING
I OWN A 1996 LINCOLN TOWN CAR WITH APPROXIMATELY 73,000 MILES ON THE ODOMETER. RECENTLY, I HAVE BEEN EXPERIENCING PROBLEMS WITH THE FRONT END WOBBLING. I TOOK THE CAR TO SEARS AUTOMOTIVE AND DISCOVERED THAT THE LOWER BALL JOINT ARE DEFECTIVE AND CONTROL ARMS. THE PROBLEM MATCHES EXACTLY YOUR RECALL BELOW: NHTSA CAMPAIGN ID NUMBER: 98V322000 SUMMARY: VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND. CONSEQUENCE: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2). NOTES: OWNER NOTIFICATION IS EXPECTED TO BEGIN JANUARY 18, 1999. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236). WE NEVER RECEIVE NOTICE OF ANY RECALL. HOWEVER, WHEN I ATTEMPTED TO CALL FORD CUSTOMER SERVICE THEY COULD NOT FIND THIS RECALL OR MY VIN. THEREFORE, I AM RESPECTFULLY REQUESTING THAT YOU ADD OUR VEHICLE VIN TO THIS RECALL FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296911December 24, 2009
VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY
TL* THE CONTACT OWNS A 2001 LINCOLN TOWNCAR. THE WINDSHIELD WIPERS, AIR CONDITIONING AND HEATER HAVE FAILED. THE SPEEDOMETER SPORADICALLY FAILS. THE ABS LIGHT WAS CONSISTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE WIPERS NEEDED TO BE REPLACED AT HIS EXPENSE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296550December 21, 2009
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE FRONT AND REAR BEARING RODS AND AXLE WERE DESTROYED WHEN THE RACK AND PINION FAILED. THE AXLE WAS REPLACED IN OCTOBER 2008 BUT THE DEALER SAID THAT THE PINION BEARINGS WERE WORN OUT. THE MANUFACTURER STATED THAT NHTSA CAMPAIGN NUMBER 04V328000 IS RELATED TO THE FAILURE; HOWEVER, HIS VIN IS NOT A PART OF THE RECALL. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE MILEAGE WAS 88,079.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295949December 9, 2009
VEHICLE SPEED CONTROL
CONSUMER ALLEGES BRAKE APPLICATION LEADING TO ENGINE REVVING. VEHICLE MOVES FORWARD. CONSUMER HAS HAD VEHICLE FOR 6 MONTHS AND INCIDENT HAS OCCURRED 12-14 TIMES. RAN ACROSS INTERSECTION ONCE BECAUSE COULD NOT STOP VEHICLE IMMEDIATELY. CONSUMER HAS HAD VEHICLE SERVICED AT SAFFARD LINCOLN MERCURY IN MD. 3110 AUTOMOBILE BLVD SILVER SPRING MD 20904. DEALER RUN COMPUTER TEST BUT COULD NOT DUPLICATE INCIDENT. CONSUMER DENIES DUAL ACCEL/BRAKE PEDAL APPLICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294710December 7, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 LINCOLN TOWNCAR. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED HE ATTEMPTED TO ENGAGE THE BRAKE PEDAL WHILE MAKING A TURN AND THE CRUISE CONTROL WOULD NOT DEACTIVATE. THE CONTACT WAS FORCED TO SHIFT GEAR INTO NEUTRAL TO STOP THE VEHICLE AND DEACTIVATE THE CRUISE CONTROL. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294000November 30, 2009
FUEL SYSTEM, GASOLINE
FUEL SPITS BACK OUT OF FUEL FILLER OPENING. MUST TURN FUEL NOZZLE TO 45 DEGREES TO FILL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293543November 25, 2009
STEERING:COLUMN
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE METAL PIECE THAT SECURES THE STEERING COLUMN CAME APART. THIS PART WAS ALSO RESPONSIBLE FOR ALLOWING THE COLUMN TO ROTATE IN A CIRCULAR MOTION. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THE METAL PIECE WAS REPLACED. THE REPAIRS DID NOT REMEDY THE FAILURE. HE THEN PURCHASED PARTS AND MODIFIED THE STEERING COLUMN. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293199November 23, 2009
VEHICLE SPEED CONTROL
THE LINCOLN TOWN CAR WAS PARKED OUTSIDE A RENTAL HOME AND CAUGHT FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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