Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10262154March 17, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR SIGNATURE. ON THREE TO FOUR DIFFERENT OCCASIONS, THE VEHICLE MADE A STRANGE NOISE, BUCKED FORWARD, AND THEN ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE DEALER STATED THAT WHEN THE COILS MISFIRE, THE VEHICLE FEELS AS IF IT WILL ACCELERATE. HOWEVER, THE CONTACT STATED THAT THE VEHICLE DID ACCELERATE AND THE DEALER REPLACED THE COILS. THE FOLLOWING DAY, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY COULD NOT FIND ANY FAILURES WITH THE VEHICLE. ON ANOTHER OCCASION, THE FAILURE OCCURRED TWICE IN THE SAME DAY. THE CONTACT CALLED THE DEALER AND THEY STATED THAT THEY INSPECTED THE VEHICLE AND FOUND NO FAILURES. SHE WAS INFORMED BY A REPRESENTATIVE TO BRING THE VEHICLE BACK TO THEM WHILE THE FAILURE WAS OCCURRING. THE CONTACT STATED THAT TWO OTHER 2007 LINCOLN CONTINENTALS SHE OWNED HAVE EXPERIENCED THE SAME FAILURES. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 23,978 AND FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262167March 17, 2009
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LEAK BEHIND THE REAR DRIVER'S SIDE TIRE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION:REAR). THE CONTACT FEELS THAT LINCOLN SHOULD BE RESPONSIBLE FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 87,907. UPDATED 04/17/09. *LJ UPDATED 04/21/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260569March 3, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. WHEN THE HEATER UNIT MODE SELECTOR WAS ACTIVATED, THERE WAS NO POWER RESPONSE. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE PANIC ALARM SYSTEM SOUNDED WHEN THE PASSENGER SIDE DOOR WAS OPENED. THE ALARM WAS TURNED OFF WITH ASSISTANCE. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED DUE TO THE COST OF THE DIAGNOSTIC TEST. THE CAUSE OF THE FAILURES HAVE NOT YET BEEN DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259683February 23, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 65 MPH, THE AIR BAG ON THE DRIVER'S SIDE DEPLOYED WITHOUT WARNING. AFTER THE DEPLOYMENT, THE DRIVER'S SIDE SEAT SUSTAINED DAMAGE ON THE LEFT SIDE. THE CONTACT WAS NOT INJURED. HE CALLED THE MANUFACTURER AND THEY STATED THAT THE AIR BAG MODULE WAS ALREADY REPLACED UNDER THE RECALL REMEDY; THEREFORE, NO COMPENSATION WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 56,600 AND CURRENT MILEAGE WAS 56,637.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258688February 15, 2009
STRUCTURE
THE GAS PEDAL IS LOCATED TOO CLOSE TO THE BRAKE PEDAL. IT IS VERY EASY TO PRESS ON BOTH PEDALS AT THE SAME TIME. THIS HAS HAPPENED TO ME 4 TIMES IN THE SIX MONTHS I HAVE BEEN DRIVING THIS CAR. THE PROBLEM IS ALLEVIATED SOMEWHAT BY POSITIONING THE ADJUSTABLE BRAKE PEDAL AT THE MOST EXTENDED EXTREME, BUT IT IS STILL FAR TOO EASY TO DEPRESS BOTH PEDALS SIMULTANEOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257974February 8, 2009
ELECTRICAL SYSTEM
WHEN BRAKE PEDAL IS APPLIED FOR A LONG TRAFFIC LIGHT STOP, I COULD SMELL BURNING PLASTIC. AFTER SEVERAL WEEKS OF THIS MY CAR WOULD NOT COME OUT OF PARK. FOUND THE HARNESS PLUG TO THE BRAKE LIGHT SWITCH MELTED. I AM CURIOUS AS TO WHY THE FUSE DIDN'T BLOW ?. I REPLACED THE PLUG WITH NEW CONNECTORS AND A FEW WEEKS LATER THE SAME THING IS HAPPENING - WIRES ARE MELTED AND THE FUSE IS NOT TRIPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257021January 31, 2009
ENGINE AND ENGINE COOLING
I TOOK MY 1998 LINCOLN TO A DEALERSHIP FOR DIAGNOSIS OF ENGINE NOISE AND IT WAS DETERMINED THE INTAKE MANIFOLD WAS CRACKED CAUSING LOSS OF COOLANT AND COLLATERAL DAMAGE COSTING $1400.00. THE DEALER ADVISED THIS WAS A RECALL ITEM BUT EXPIRED IN 2005. CUSTOMER SERVICE FOR FORD WOULD NOT GRANT ANY CONCESSIONS AND BEING ON A FIXED INCOME, I'M LOOKING FOR SOME FINANCIAL RELIEF. I HAD BEEN TO THE DEALERS IN THE PAST FOR SERVICE AND NEVER ONCE DID THEY MENTION A RECALL, EVEN PRIOR THE EXPIRATION DATE. I NEVER RECALLED A NOTICE POSSIBLY BUYING THE CAR IN 2000 BUT YOU WOULD THINK THE DEALERSHIP COMPUTERS WOULD ALERT TO THE RECALL. YOUR ASSISTANCE WOULD BE MUCH APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256840January 29, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT
1994 LINCOLN TOWN CAR THE LOWER BALL JOINT ON THE FRONT DRIVERS SIDE OF THE CAR SUDDENLY BROKE IN HALF ALLOWING THE LOWER CONTROL ARM OF THE CAR TO FALL TO THE GROUND. FORTUNATELY, I WAS JUST PARKING WHEN IT HAPPENED. THEIR WAS NO WARNING OF A PROBLEM WITH THE BALL JOINT. THE CAR DROVE FINE. I UNDERSTAND THAT A RECALL EXISTS FOR THIS PROBLEM (98S37), BUT ACCORDING TO THE DEALER, MY CAR IS NOT COVERED BY THE RECALL. OBVIOUSLY, IT SHOULD BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256106January 23, 2009
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT HER WINDSHIELD WIPERS FAILED AND COULD NOT BE REACTIVATED. SHE HEARD A LOUD NOISE COMING FROM THE WINDSHIELD WIPER MOTOR, WHICH INDICATED THAT THE WIPER MOTOR WAS FAILING. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO A DEALER. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE WIPER MOTOR THAT RELATED TO HER VIN; THEREFORE, NO COMPENSATION WOULD BE PROVIDED. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 65,980 AND CURRENT MILEAGE IS 66,000. UPDATED 03/17/09. *LJ THE CONSUMER WAS INFORMED THERE WAS NO RECALLS THAT APPLIED TO HER VEHICLE. HOWEVER, THE CONSUMER DISCOVERED A RECALL, THAT DESCRIBED THE PROBLEM SHE EXPERIENCED. RECALL# 01V258000. UPDATED 03/18/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256136January 23, 2009
ENGINE AND ENGINE COOLING
COMPLAINT WAS THAT THE A/C FAN FLUCTUATES SPEED UNDER AUTOMATIC CONTROLS, ON 9/12/08 FORD ZONE REP DEEMED THAT THE SYSTEM WAS OPERATING WITHIN NORMAL CHARACTERISTICS. THE DEALER ADMITS TO ME THAT THEY HAVE SEVERAL COMPLAINTS OF THE SAME PROBLEM & THAT FORD HAS NOT COME UP W/A FIX. I HAVE A RECORD OF MY CONCERNS DIRECT TO FORD & THEY ADVISED ME THAT IF THEY FOUND A FIX FOR THE PROBLEM THEY WOULD DO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256041January 22, 2009
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT ON THE RT. SIDE & LT. SIDE FAIL WHILE DRIVING DOWN THE ROAD, DROPPING CAR TO THE GROUND . TOWED TO FORDS REPAIR SHOP AND HAD BOTH REPLACED. LAST FALL THE RT. ONE BROKE AND WAS REPLACED. KNOW THE LT. ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255836January 21, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 15-20 MPH ON AN ICY ROAD, THE VEHICLE BEGAN SLIDING SIDEWAYS. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A PARKED TRAILER ON THE SHOULDER OF THE ROAD. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE SUSTAINED MAJOR DAMAGE TO THE PASSENGER SIDE DOORS, ROOF, AND DASHBOARD. THE PASSENGER SIDE WINDOWS, WINDSHIELD, AND SIDE VIEW MIRROR WERE ALSO DAMAGED. THE CONTACT SUSTAINED MAJOR INJURIES DUE TO BROKEN GLASS THAT WAS EMBEDDED IN HIS SCALP, IN ADDITION TO A CONCUSSION. HE WAS TRANSPORTED TO A HOSPITAL BECAUSE HE WAS UNCONSCIOUS. THERE WERE NO PASSENGERS IN THE PARKED VEHICLE AND HE WAS THE ONLY PASSENGER IN HIS VEHICLE. A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT THEY WOULD BE IN CONTACT WITH HIM. THE DEALER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 36,000. UPDATED 02-26-09 *BF THE VEHICLE WAS TOTALED. UPDATED 02/26/09. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10255869January 21, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS REPAIRED; HOWEVER, ON A SEPARATE OCCASION, THE VEHICLE SURGED AND CRASHED INTO A HOUSE. THE AIR BAGS DEPLOYED AT THE TIME OF IMPACT. THERE WERE NO INJURIES. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 155,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10255195January 15, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. WHENEVER THE CONTACT REDUCED THE VEHICLE'S SPEED TO TURN, HE WOULD HEAR A POPPING SOUND COMING FROM THE FRONT END ON THE DRIVER'S SIDE. THE FAILURE WAS NOTICED WHILE DRIVING 10 MPH. THE VEHICLE WAS DRIVEN TO THE DEALER FOR ROUTINE OIL CHANGES, BUT THE MECHANIC NEVER STATED WHAT CAUSED THE NOISE. APPROXIMATELY ONE MONTH LATER, HE DROVE THE VEHICLE TO THE DEALER BECAUSE HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS REPAIRED. HE INFORMED THE DEALER OF THE POPPING NOISE WHEN HE TOOK THE VEHICLE IN FOR THE RECALL REPAIRS. WHEN HE RETRIEVED THE VEHICLE, THE MECHANIC INFORMED HIM THAT THE UPPER AND LOWER BALL JOINTS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS FOR THE BALL JOINTS; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 95,000 AND FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255016January 14, 2009
ENGINE AND ENGINE COOLING:ENGINE, STEERING, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, STRUCTURE:BODY:TRUNK LID
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT HAS HAD TWO ALTERNATORS INSTALLED IN HER VEHICLE WITHIN THE LAST SIX MONTHS. THIS DOES NOT INCLUDE THE ONE THAT CAME WITH THE VEHICLE AT THE TIME OF PURCHASE. WHILE DRIVING 30 AND 60 MPH, THE VEHICLE WILL LOSE POWER AND THE ENGINE SHUTS OFF. IN ADDITION, THE POWER STEERING AND BRAKES FAIL. ALL OF THE INSTRUMENT PANEL INDICATORS FLASH ON AND OFF AT THE TIME OF THE FAILURE. OCCASIONALLY, THE VEHICLE WILL TAKE A MINUTE BEFORE RESTARTING. THE VEHICLE IS CURRENTLY AT THE DEALER, BUT THEY COULD FIND NO FAILURES. THE CONTACT WOULD HAVE TO PAY $90 PER HOUR FOR A DIAGNOSTIC. THE FAILURE MILEAGE WAS 29,000. UPDATED 03/09/09. *LJ THE ALTERNATOR WAS REPLACED DUE TO IT OVERCHARGING. THE BATTERY WAS REPLACED AS WELL. THE TRUNK WOULD NOT CLOSE PROPERLY. UPDATED 03/10/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254402January 9, 2009
SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LEAK BEHIND THE REAR DRIVER'S SIDE TIRE. THE VEHICLE WAS DRIVEN TO FIRESTONE AND THE MECHANIC STATED THAT THE SEAL FAILED ON THE REAR DRIVER'S SIDE TIRE. WHILE THE MECHANIC WAS REPAIRING THE VEHICLE, HE NOTICED THAT THE REAR WHEEL BEARING AND STUB AXLE WERE DEFECTIVE, WHICH WAS THE ACTUAL CAUSE OF THE SEAL FAILURE. AS A RESULT, THE REAR DIFFERENTIAL FLUID HAD TO BE REFILLED. THE VEHICLE WAS REPAIRED AND THE DEALER AND MECHANIC WERE NOT NOTIFIED. IN JANUARY OF 2009, WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED A CHIRPING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS DRIVEN TO FIRESTONE FOR A BRAKE INSPECTION AND THE MECHANIC STATED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE CHANGED. WHEN THE MECHANIC REMOVED THE ROTORS, HE NOTICED THAT THE REAR BALL JOINTS WERE RUBBING AGAINST THE AXLES AND NEEDED TO BE REPLACED. BOTH OF THE REAR END AXLES AND BALL JOINTS WERE REPLACED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT RELATED TO ANY RECALLS. HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CONTACT HAS THE PARTS AND SUPPORTING DOCUMENTATION IN HIS POSSESSION. THE CURRENT MILEAGE WAS 81,131 AND FAILURE MILEAGE WAS 51,863. UPDATED 2/5/09 *CN UPDATED 02/10/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252533December 22, 2008
STRUCTURE:BODY
TL*THE CONTACT OWNS A 1992 LINCOLN TOWN CAR. WHILE DRIVING 70 MPH, THE HOOD OF THE VEHICLE UNEXPECTEDLY LOOSENED AND LIFTED UP. THE HOOD BLOCKED THE DRIVER'S VIEW AND THE WINDSHIELD. THE DRIVER WAS ABLE TO SLOWLY SWITCH LANES TO THE EMERGENCY LANE AND TIE DOWN THE HOOD. THE CONTACT DROVE THE VEHICLE TO A REPAIR SHOP AND HAD THE HOOD REPLACED WITH ONE FROM A USED VEHICLE. THERE WAS A RECALL FOR THE 1991 LINCOLN TOWN CAR PERTAINING TO THE SAME ISSUE; HOWEVER, HIS YEAR WAS NOT INCLUDED. THE CONTACT BELIEVES THAT SINCE THE FAILURES ARE IDENTICAL, HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE MANUFACTURER REFUSED TO REIMBURSE HIM OR INCLUDE HIS VIN IN THE RECALL DUE TO THE MILEAGE. HE BELIEVES THERE MAY BE MORE 1992 MODELS WITH THE SAME FAILURE. THE FAILURE MILEAGE WAS 140,000 AND CURRENT MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251055December 8, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN UNFAMILIAR NOISE. WHEN THE NOISE GREW LOUDER, HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE REAR SUSPENSION WAS THE CAUSE OF THE FAILURE. THE REAR SUSPENSION WAS REPAIRED TWICE AND THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION:REAR). THE CONTACT WANTED TO KNOW HOW HE CAN BE REIMBURSED FOR THE TWO REPAIRS. THE FAILURE MILEAGE WAS 82,915. UPDATED 1/5/09 *CN UPDATED 01/09/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251100December 8, 2008
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE HAS ACCELERATED ON ITS OWN FIVE TIMES WHILE DRIVING 30 MPH. THE FIRST FAILURE OCCURRED ON OCTOBER 8, 2007. HE PLACED THE GEAR IN NEUTRAL IN ORDER TO SLOW THE VEHICLE DOWN AND, ON OCCASION, HE WOULD HAVE TO TURN OFF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THE DIAGNOSIS INDICATED FAILURE CODES FOR THE POWERTRAIN, CONTROL MODULE, AND (THE DEC) ELECTRONIC CONTROL. THE DEALER REPROGRAMMED THE POWERTRAIN CONTROL MODULE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON NOVEMBER 1, 2008. THE DEALER STATED THAT THEY MAY BE UNABLE TO CORRECT THE FAILURE. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY WOULD CALL THE DEALER. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALL FROM THE DEALER. THE FAILURE MILEAGE WAS 22,311 AND CURRENT MILEAGE WAS 32,390.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250696December 4, 2008
AIR BAGS:SIDE/WINDOW
I WAS DRIVING 1-16 WEST, GOING SPEED LIMIT (70) WITH CRUISE CONTROL WHEN I HEARD A LOUD EXPLOSION IN MY LEFT EAR (I THOUGHT I HAD BEEN SHOT), I WAS SO STUNNED FOR A MOMENT I DIDN'T REALIZE WHAT HAD HAPPENED, BUT I TURNED MY HEAD SLIGHTLY TO THE LEFT AND REALIZED THE AIR BAG IN MY BACK REST HAD BLOWN UP. SMOKE WAS POURING OUT OF IT AND I THOUGHT MY CAR WAS ON FIRE. THE AIR BAG SLAMMED INTO THE LEFT SIDE OF MY FACE, NECK & SHOULDER. I WAS TRAUMATIZED THE REST OF THE DAY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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