Lincoln MKX Complaints

1,418 consumer complaints on file.

#11013953August 9, 2017
SERVICE BRAKES
DRIVING DOWN THE ROAD AND WENT TO PUT ON THE BRAKES AND THE PEDAL WAS REAL HARD HAD TO PUMP AND PUSH HARD. WAS TOLD IT COULD BE MASTER CYLINDER . WAS TOLD BY A LOCAL MECHANIC HE THOUGH IT WAS UNDER WARRENTY AS A RECALL. DEALER SHIP HAD NO RECORD OF SUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014078August 9, 2017
ELECTRICAL SYSTEM
THIS IS MY PARENT'S VEHICLE (2007 LINCOLN MKX) AND INFORMATION IS BEING ENTERED ON THEIR BEHALF. WHILE DRIVING AT 55 MPH, THERE WAS A "POP" WHICH MADE THE DRIVER THINK SHE MAY HAVE RUN OVER SOMETHING, WHICH SHE DID NOT. DRIVER SLOWED AND VEHICLE THEN STARTED VIBRATING & HESITATING. ENGINE LIGHT CAME ON AND VEHICLE WOULD NOT ACCELERATE ABOVE 45 MPH (SPEED LIMIT INCREASED TO 70 MPH ON HWY AND VEHICLE SPEED COULD HAVE CAUSED AN ACCIDENT IF OTHER DRIVERS WERE NOT AWARE OF A SLOW MOVING VEHICLE). VEHICLE WAS TAKEN TO DEALER NEXT DAY AND OWNERS WERE TOLD COILS WERE BURNED OUT AND COMPUTER SYSTEM WAS AFFECTED. DEALER ALSO STATED THAT CATALYTIC CONVERTER MAY HAVE BEEN AFFECTED IF VEHICLE HAD CONTINUED TO BE DRIVEN. COST TO REPAIR ESTIMATED AT $2400.00. MILEAGE AT TIME OF INCIDENT WAS A LITTLE OVER 66,000 ORIGINAL MILES. WE ARE SEEING OTHER COMPLAINTS ONLINE OF COILS BURNING OUT AND COMPUTER PROBLEMS FOR THIS MODEL AND FEEL LINCOLN SHOULD INVESTIGATE THIS IF THEY HAVE NOT ALREADY DONE SO. WE ALSO FEEL THE FULL BURDEN OF REPAIRS SHOULD NOT BE ON THE OWNER AS THIS SEEMS TO BE HAPPENING TO SEVERAL VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012387August 2, 2017
UNKNOWN OR OTHER
THE SMELL OF EXHAUST IN THE CAR ,THEY TRIED TO FIX IT 3 TIMES. WITH AC ON AND YOU DOWN SHIFT IT COME OUT OF AC VENTS, THIS PROBLEM EXIST SINCE I BOUGHT CAR. I ASK DEALER TO PUT SENSORS IN CAR TO SEE IF IT EXHAUST , BUT THEY KEEP TRYING THERE METHODS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012053August 1, 2017
UNKNOWN OR OTHER
SINCE PURCHASING BRAND NEW IN NOVEMBER 2015, VEHICLE HAS EMITTED STRONG SULPHURIC SMELL IN CABIN WHEN ACCELERATING FROM ANY SPEED OR FROM STATIONARY POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011666July 31, 2017
SERVICE BRAKES
95000 MILES. WENT OVER A SMALL POTHOLE WHILE TAKING A RIGHT HAND TURN. BRAKE PEDAL WENT TO THE FLOOR. 4TH TIME THIS HAS HAPPENED IN THE LAST 2 YEARS. USUALLY FIXED ITSELF AFTER A COUPLE HOURS OF DRIVING. THIS TIME IT DID NOT. DROVE OVER 200 MILES WITH THE PEDAL GOING TO THE FLOOR TO STOP. READ ON A FORUM THAT IT IS A BAD AND HYDRAULIC C UNIT AND THAT A TEMP FIX WOULD BE TO DO SEVERAL ABS STOPS ON A LOOSE GRAVEL ROAD. TRIED THAT AND IT WORKED. AFRAID THAT THIS IS GOING TO HAPPEN AGAIN AND WON'T STOP IN TIME. THIS IS VERY DANGEROUS. NEED A RECALL. THIS IS HAPPENING IN 2008 FORDS AND LINCOLNS. SAW AT LEAST 200 INSTANCES ON FORUMS. I HAVE A EXTENDED WARRANTY BUT UNLESS IT'S DOING IT WHEN I BRING IT IN THEY WON'T FIX IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011781July 31, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO VIBRATE AND HESITATE. THE VEHICLE WAS TAKEN TO THE DEALER (HEMSTEAD FORD/LINCOLN LOCATED IN HEMSTEAD, NEW YORK) WHERE IT WAS DIAGNOSED THAT THE NUMBER ONE INJECTOR WAS MISFIRING AND THE CONNECTOR WIRE WAS REPLACED. AFTER RETRIEVING THE VEHICLE, THE FAILURE SUDDENLY RECURRED BEFORE THE ENGINE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE NUMBER SIX COIL, SPARK PLUG, AND THE MAIN COMPUTER PROCESSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011586July 30, 2017
ENGINE
2016 LINCOLN MKX - UNDER HARD ACCELERATION, I AM GETTING EXHAUST FUMES AND ALSO ROTTEN EGG SMELL COMING INTO THE INTERIOR WITH A.C. ON AND IN RECIRCULATE MODE WITH WINDOWS UP. MY SUV ONLY HAS 27,000 MILES ON IT. I SHOULD NOT BE GETTING EXHAUST FUMES OF ANY KIND INSIDE OF MY SUV. THIS SHOULD BE INVESTIGATED BECAUSE EXHAUST FUMES INSIDE OF A SUV ARE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011467July 29, 2017
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE IN MOTION LOSES ACCELERATION SUDDENLY WHILE DRIVING. THIS LOSS LEAVES YOU IN AN EXTREMELY DANGEROUS SITUATION WHEN ON AN INTERSTATE HIGHWAY OR ANY TRAFFIC SITUATION. DATE OF 07/12/17 ON INTERSTATE HIGHWAY.DATE OF 06/27/17 INTERSTATE HIGHWAY. 05/19 /17 VEHICLE IN MOTION ON INTERSTATE HIGHWAY. PROBLEM BEGAN WHEN VEHICLE REACHED 7,000 MILES. WAS INITIALLY TOLD BY ONE DEALER SERVICE TO PULL OVER AND TURN OFF VEHICLE WAIT THEN RESTART. NEVER WAS RECALLED BY LINCOLN MOTOR IN SPITE OF NUMEROUS REPORTS BY OWNERS ON CARCOMPLAINTS WEBSITE. WHEN I CONTACTED LINCOLN I WAS TOLD THAT IT WAS THE RESPONSIBILITY OF THE NTSB TO ISSUE A RECALL. I WAS TOLD BY THE DEALER WHO MADE THE REPAIR THERE IS A RECALL BULLETIN ON THIS ISSUE TO THE DEALERS . NO RECALL NOTICES WERE EVER SENT TO OWNERS AS 07/29/2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010976July 27, 2017
AIR BAGS
TAKATA RECALL. I FIRST RECEIVED RECALL 16S26 IN JULY 2016. I AM STILL BEING TOLD THAT THERE ARE NO PARTS AVAILABLE AND CAN'T BE ORDERED FOR THE PASSENGER FRONTAL AIRBAG INFLATOR. I CONSIDER THIS A VERY IMPORTANT SAFETY ISSUE;HOWEVER, LINCOLN IS UNABLE TO FIX IT AFTER MORE THAN A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11009970July 24, 2017
AIR BAGS
LETTER FROM CONGRESSMAN GRAVES ON BEHALF OF CONSTITUENT RE 2008 LINCOLN MKX RECALL NOTICE FOR FRONT PASSENGER AIRBAG. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006590July 20, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE COCONUT POINT FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS REFERRED TO NHTSA, CLAIMING THAT THE AGENCY KNEW ABOUT THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/31/17*LJ UPDATED 09/14/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006289July 19, 2017
UNKNOWN OR OTHER
BLIND SPOT SENSOR FAILURE - IN HEAVY RAIN DRIVING I GET A DASH DISPLAY INFORMING ME THE BLIND SPOT FEATURE IS NOT WORKING. REF. TO MANUAL. BOTH SIDE VIEW MIRROR YELLOW LITES STAY ON. OF ALL TIMES I WANT MY BLIND SPOT OPTION NOT WORKING. MUMS THE WORD DEALER RESPONSE. SAY THIS IS DANGEROUS. THIS NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006143July 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER PLAZA LINCOLN MERCURY OF LEESBURG, FLORIDA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005596July 16, 2017
AIR BAGS
LINCOLN MKZ 2012 VEHICLE IS STATIONARY. PASSENGER SIDE AIRBAG HAS BEEN RECALLED AND I WANT THE NEW AIRBAG TO BE DELIVERED TO THE LINCOLN DEALER VIC BAILY FORD, 501 E. DANIEL MORGAN AVE. SPARTANBURG SC 29302 SO THEY CAN INSTALL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005348July 14, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 LINCOLN MKX. THE CONTACT INQUIRED ABOUT A RECALL AND WAS INFORMED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE PARKING AND ANTI THEFT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004917July 12, 2017
AIR BAGS
TAKATA RECALL THE AIR BAGS HAVE BEEN RECALLED FOR 2 YEARS BUT NO REPLACEMENT AIR BAGS ARE AVAILABLE YET. I AM FORCED TO DRIVE A DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004760July 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (LINCOLN OF WAYNE, 1910 NJ-23, WAYNE, NJ, 07470) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004345July 11, 2017
AIR BAGS
TAKATA RECALL WHAT HAPPENS NOW THAT TAKATA HAS DECLARED BANKRUPTCY? I HAVE BEEN WAITING OVER ONE YEAR SINCE NOTIFICATION (LETTER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003817July 8, 2017
ENGINE
ENGINE HAS STALLED TWICE WHILE IN OPERATION. FIRST TIME WHILE BACKING OUT OF A PARKING SPACE,SECOND TIME WHILE DRIVING FORWARD IN TRAFFIC ON THE HIGHWAY. IN BOTH INSTANCES HAD TO COME TO A COMPLETE STOP, PLACE VEHICLE INTO PARK, SHUT OFF THE IGNITION AND THEN RESTART. BOTH INSTANCES VEHICLE WAS IN MOTION. SECOND INSTANCE WAS IN MOVING TRAFFIC AND HAD TO PULL ONTO THE ROAD SHOULDER OUT OF TRAFFIC IN ORDER TO STOP AS VEHICLE WOULD NOT RESTART WHILE IN MOTION. DEALER CHECKED AND FOUND NO CODES STORED IN THE VEHICLE'S COMPUTER, THUS NO ACTION TAKEN TO ADDRESS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003015July 5, 2017
STEERING, SUSPENSION, WHEELS
UPON ENTERING AN ON-RAMP TO THE THRUWAY, THE DRIVER SIDE LOWER BALL JOINT WAS COMPLETELY GONE, DISABLING THE VEHICLE WHILE MY WIFE WAS ACCELERATING. THE WHEEL CAME ALMOST COMPLETELY OFF THE VEHICLE. I'M NOT SURE WHERE OR HOW THE BALL JOINT CAME OFF. MY INFANT SON WAS IN THE BACK SEAT, HAD THE VEHICLE BEEN GOING THRUWAY SPEED, THIS INCIDENT COULD HAVE BEEN DEADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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