Lincoln MKX Complaints

1,418 consumer complaints on file.

#11122303August 25, 2018
POWER TRAIN
OVER THE LAST SEVERAL YEARS, WHILE DRIVING, ALTHOUGH THE ENGINE STAYS ON, THE VEHICLE SIMPLY LOSES TRANSMISSION POWER AND LEAVE ME STRANDED AND IN DANGER ON THE SIDE OF THE ROAD. THIS HAS PUT BOTH MY WIFE AND IN ME IN PRECARIOUS SITUATIONS WHEN THE CAR HAS ABRUPTLY STALLED IN TRAFFIC AND WE HAVE TO ROLL TO THE SIDE OF THE ROAD. THIS HAPPENS 2 OR 3 TIMES A YEAR. BOTH IN THE CITY AND ON THE HIGHWAY. AS LONG AS I SLIGHTLY OVER FILL THE TRANSMISSION WITH FLUID, IT WILL DRIVE FINE FOR ANOTHER 3 OR 4 MONTHS WITH NO ISSUES. THE PROBLEM IS THAT I CAN NOT FIND ANY TRANSMISSION FLUID LEAKAGE AND HAVE TO OVERFILL THE TRANSMISSION TO BE ABLE TO DRIVE THE VEHICLE. WHEN I CONTACTED LINCOLN ABOUT THE TRANSMISSION PROBLEM, I WAS FINALLY TOLD THAT THERE HAD BEEN A VOLUNTARY SAFETY ALERT THAT EXTENDED THE MANUFACTURERS 6 YEAR WARRANTY TO 8 YEARS. BUT, SINCE I NOTIFIED THEM ONE MONTH AFTER THE 8 YEARS HAD EXPIRED, THEY WOULD NOT RESOLVE THE TRANSMISSION SAFETY ISSUE UNDER WARRANTY. WHEN I WROTE A DISPUTE LETTER TO LINCOLN, ABOUT THE TRANSMISSION SAFETY ISSUE AND TOLD THEM THAT THE VEHICLE HAD LESS THAN 60,000 MILES ON IT AND THAT I WAS NOT TIMELY NOTIFIED ABOUT THE VOLUNTARY SAFETY ALERT, THEY ADVISED ME THAT THE MILEAGE DID NOT MATTER. THEY ALSO DID NOT CARE WHEN I TOLD THEM THAT I HAVE BEEN A LOYAL CUSTOMER AND OWNED SEVERAL LINCOLNS (AND MERCURYS) OVER THE YEARS. I AM RETIRED, AND AFRAID TO DRIVE THE CAR ANY DISTANCE AT ALL. WITH THE TWO YEAR OLD AIR BAG RECALL, WE WERE ADVISED THAT MY WIFE CANNOT EVEN RIDE IN THE PASSENGER SEAT. ALTHOUGH TWO MONTHS AGO THEY FINALLY PROVIDED A LOANER CAR, IT IS UNCOMFORTABLE FOR MY WIFE WHO HAS HAD MAJOR BACK SURGERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122344August 25, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I LOVE MY LINCOLN MKX. HIGH PERFORMANCE VEHICLE OF SAFETY AND LUXURY AND IN COMFORT AND STYLE. I LOVE IT. HOWEVER, MY GAS IS TERRIBLE AND THE CAR ACTS LIKE IT IS GOING TO LOOSE POWER AS THE GAS ISN'T GETTING A FULL LINE TO GO THROUGH. I HAVEN'T HAD THIS PROBLEM UNTIL 2-3 MONTHS AGO. MY GAS MILEAGE IS VERY POOR NOW> TO HAVE THIS FIXED THERE GAS BEEN A SAFETY RECALL FOR OVER 1 YEAR MAYBE 2 YEARS NOW. I HAVE BEEN ON A TOI CALL LIST AGT LOCAL DEALER TO GET IT FIXED. WHEN IS THIS GOING TO HAPPEN., YOU GUYS OWE ME TONS OF WASTED GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122057August 24, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MASTEL FORD-LINCOLN (1674 E STATE ST, OLEAN, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122047August 24, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLEVINS FORD INC (1136 US-11, GOUVERNEUR, NY 13642, (315) 287-0200) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122088August 24, 2018
STRUCTURE:BODY
DRIVERS DOOR SHOWS OPEN WHEN CLOSED. CANT LOCK THE DOORS AND BATTERY DRAINS. HAPPENS WHEN CLOSING AT STOP ON WHEN MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122090August 24, 2018
SEAT BELTS
DRIVERS SEATBELT DOESN'T RECOIL TO DRIVER AFTER LATCHING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122100August 24, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS (FERRARIO-FORD LINCOLN, 2472 CORNING RD, ELMIRA, NY 14903, (607) 734-1681) AND (SIMMONS ROCKWELL FORD OF BATH, 7329 OLD HAMMONDSPORT RD, BATH, NY 14810, (607) 776-8100) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121863August 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (RIVERHEAD FORD LINCOLN, 1419 OLD COUNTRY ROAD, RIVERHEAD, NY 11901) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121942August 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (BURDICK LINCOLN, 5885 CIR DR E #300, CICERO, NY 13039, 315-699-6300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121950August 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD LINCOLN OF QUEEN BOULEVARD (139-48 QUEEN BLVD, JAMAICA, NY) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121980August 23, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE PARTS DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FERRERIO FORD LINCOLN (2472 CORNING RD, ELMIRA, NY 14903, (607) 734-1681) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED I AM CURRENTLY DRIVING A RENTAL VEHICLE PROVIDED BY THE FORD-LINCOLN COPORATION AS MY LINCOLN MKX IS PARKED IN DRIVEWAY. NO WORD YET ON THE RECALL. THIS HAS BEEN AN ONGOING RECALL FOR APPROXIMATELY 1 TO 3 YEARS. WHEN 1ST RECALL LETTER RECEIVED. UPDATED 10/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121676August 22, 2018
ELECTRONIC STABILITY CONTROL (ESC)
DOORS (DRIVER SIDE BACK DOOR, PASSENGER SIDE BACK DOOR) SHOW DOOR AJAR WARNINGS EVEN WHEN THE DOORS ARE PROPERLY SHUT. THIS FAULT CONTINUES TO RUN MY BATTERY DOWN, AND EVENTUALLY FORCED ME TO PURCHASE A NEW BATTERY. I READ SIMILAR COMPLAINTS, AND AS A DEDICATED FORD BRAND PURCHASER I AM VERY UPSET THIS ISSUE WAS NOT RECALLED AND CORRECTED. THE FAULT ACTIVATES UPON STARTING MY VEHICLE OR WHILE DRIVING. THE LIGHTS CONTINUALLY STAYING ON CAUSES THE BATTERY TO DRAIN AND EVENTUALLY DIE!!! THIS IS NOT A FAULT CAUSED BY OWNER ERROR, AND I STRONGLY BELIEVE FORD SHOULD RECALL AND REPLACE THE FAULTY DOOR LATCH ASSEMBLIES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120995August 20, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERTRICH'S CAPITOL LINCOLN (1127 SOUTH DUPONT HIGHWAY, DOVER, DE 19901, (888) 698-0415) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121128August 20, 2018
POWER TRAIN
MY 2007 LINCOLN HAS HAD TRANSMISSION PROBLEMS SINCE I PURCHASED-IT HAD 66,000 MILES ON IT WHEN I GOT IT. WHEN I WENT FORWARD AND EXCELLARATED MADE LOUD CLUNK, LIKE IT FELL ON THE GROUND!TOOK INTO DEALER AND THEY SAID NO PROBLEM AND TOOK IT BACK IN 12/2015 FOR RECALL-CHECKED AND SAID THEY DID AN UPDATE FOR $780.00, NOW CAR WON'T MOVE IN DRIVE AND MAKES A LOUD CLUNK WHEN PUT IN REVERSE. TRYING TO CONTACT DEALER AGAIN SAVE SINCLAIR-BUT MY AFTER MARKET EXTENDED WARRANTY IS UP-OF COURSE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120710August 17, 2018
AIR BAGS
TAKATA RECALL - FORD/LINCOLN PROVIDED A MID-SIZE SUV RENTAL FOR 1WEEK AND A HALF, THEN ASKED THAT I TAKE A COMPACT VEHICLE. I BOUGHT A LINCOLN MKX (MID SIZE SUV) AND WOULD LIKE A SIMILAR RENTAL WHILE A FIX/REPAIR IS PROVIDED FOR MY VEHICLE. IF MY FAMILY WANTED A COMPACT VEHICLE WE WOULD'VE BOUGHT ONE, WE BOUGHT A LINCOLN MKS (MID SIZE SUV) AS THAT'S WHAT MY FAMILY NEEDS. I WOULD LIKE FORD/LINCOLN TO ACCOMODATE TO THE LEVEL OF VEHICLE OWNED. AS OF NOW, I'M BEING 'FORCED' TO CONTINUE DRIVING A VEHICLE THAT'S NOT SAFE, PUTTING MY FAMILY/PASSENGERS AT RISK. IF FORD CAN'T ACCOMODATE THIS MAY'BE THEY SHOULD LOOK AT BUYING THE VEHICLE BACK AND I WILL GO PURCHASE ANOTHER MID-SIZE SUV THAT'S SAFE FOR MY FAMILY. AS OF NOW, I'M DRIVING AN UNSAFE VEHICLE AS FORD WILL NOT PROVIDE A SIMILAR VEHICLE. PLEASE HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120409August 16, 2018
AIR BAGS
I ALSO LIKE SO MANY OTHERS RECEIVED THE 'TAKATA RECALL' AND CONTACTED MY LOCAL FORD DEALERSHIP WHO ACTED AS IF I WAS SOME CONFUSED OR DELUSIONAL PERSON, AND INFORMED ME THEY HAD NEVER HEARD OF ANY SUCH RECALL!! SO I CALLED THE ONLY OTHER FORD DEALERSHIP I KNEW AND THEY EXPLAINED 'OH YEAH, WE HAVE HEARD OF IT, BUT WE HAVE NO PARTS OR AUTHORIZATION NUMBERS TO FIX IT WITH YET' WELL MY HUSBAND HAS TO SIT IN THAT PASSENGER'S SEAT AS I DRIVE HIM TO THE HOSPITAL ; FOR CANCER SURGERY AT THE END OF THIS MONTH! SO COULD YOU PLEASE TELL ME WHEN THE NHTSA IS GOING TO MAKE FORD MOTOR CORPORATION DO WHAT IS RIGHT? PLEASE.??? NO MORE GRANTED SECRETLY MAILINGS FOR FORD OR TAKATA. PLEASE HELP US!! I MEAN NO DISRESPECT WHATSOEVER TO ANYONE BUT PLEASE DON'T LET ANY OF THEM KEEP IGNORING US. PLEASE I DON'T WANT MY HUSBAND TO FIGHT CANCER ONLY TO LOSE HIS LIFE TO A FAULTY AIR-BAG THAT WAS IN MY CAR!!!! PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120545August 16, 2018
AIR BAGS
TAKATA RECALL ALTHOUGH, I HAVE NOT BEEN INVOLVED IN AN ACCIDENT, WILL THERE BE A SOLUTION SOON. OR WILL I HAVE TO HAVE AN ACCIDENT FOR THERE TO BE A RESOLVE. IS THERE ANY UPDATES. I'VE NEVER BEEN THROUGH THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120119August 15, 2018
SERVICE BRAKES
BRAKE BOOSTER DIAPHRAGM LEAK, AIR HISSING SOUND FROM BRAKE BOOSTER. FORD HAS ALREADY ISSUED 'CUSTOMER SATISFACTION PROGRAM' 13N02 REGARDING BRAKE BOOSTER/MASTER CYLINDER PROBLEM' "CERTAIN 2010-2013 MODEL YEAR EDGE AND MKX VEHICLES BUILT AT THE OAKVILLE ASSEMBLY PLANT FROM MAY 3, 2010 THROUGH MARCH 28, 2013. AFFECTED VEHICLES ARE IDENTIFIED IN OASIS." OUR MKX WAS BUILT IN JULY OF 2013 AND IS EXPERIENCING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119413August 12, 2018
STRUCTURE:BODY
DOOR AJAR WILL NOT TURN OFF EVEN WHEN THE DOOR IS CLOSED. IT KEEPS ALL THE DOME LIGHTS ON AND THE CAR WILL NOT LOCK WHILE IN MOTION, THEREFORE CAUSING A FALL OUT HAZARD WHILE THE VEHICLE IS IN MOTION. WHILE IN PARK, THE DOME LIGHTS REMAIN ON FOR A SIGNIFICANT AMOUNT OF TIME CAUSING BATTERY DRAINAGE AND DOORS DO NOT LOCK. THEY UNLOCK THEMSELVES CREATING A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118415August 7, 2018
ELECTRICAL SYSTEM
DOOR AJAR SENSOR FAULT. VEHICLE SENSOR READS DOOR AS OPEN WHEN CLOSED, DRAINS BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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