Lincoln MKX Complaints

1,418 consumer complaints on file.

#11143561October 28, 2018
AIR BAGS
TAKATA RECALL NOT BEING IMPLIMENTED WITH THIS VEHICLE. I HAVE BEEN WAITING FOR THIS REPAIR TO BE COMPLETED.SINCE DECEMBER OF 2017. LINCOLN HAS NOT PROVIDED ANY SORT OF COMPLETION DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143314October 27, 2018
AIR BAGS
I HAVE RECEIVED INFORMATION ABOUT THE AIRBAGS FOR MY VEHICLE,I HAVE BEEN WAITING TO GET A REPLY FOR THE REPAIRS FOR THE AIRBAGS. AS OF TODAY NO INCIDENT HAS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143334October 27, 2018
AIR BAGS
ON JUNE 25, 2016 I WAS THE DRIVER AND WAS IN A ACCIDENT THE AIRBAG DEPLOYED AND CUT MY LEFT FOREARM OPEN. WAS TREATED AT HOSPITAL AND THEY GLUED IT TOGETHER.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11143325October 27, 2018
AIR BAGS
TAKATA RECALL: OVER TWO YEARS FOR A SAFETY RECALL OF THIS IMPORTANCE IS UNACCEPTABLE! LOCAL FORD DEALER DID NOT EVEN HAVE THE COURTESY TO RETURN MY CALL. SUPPOSED TO BE FIXED LAST QUARTER OF 2017, THEN SECOND OR THIRD QUARTER OF 2018, STILL NOTHING. NEXT WE WILL BE TOLD THE CAR IS TOO OLD TO BE FIXED. PARTS WILL BE OBSOLETE. WE ARE RUNNING OUT OF PATIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143362October 27, 2018
AIR BAGS
TAKATA RECALL RECALL NUMBER NHTSA RECALL 17V-024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143419October 27, 2018
AIR BAGS
TACKATA RECALL SINCE JUNE 1 2016 DEPLOYMENT OF PASSENGER AIR BAG HAS FATAL METAL FRAGMENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143432October 27, 2018
AIR BAGS
TAKATA RECALL. I FIRST RECEIVED NOTICE IN JUNE 2016 OF THE RECALL. ANOTHER NOTICE WAS SENT IN DECEMBER 2017 INDICATING PARTS WERE NOT AVAILABLE. ANOTHER LETTER WAS SENT EARLIER THIS YEAR, STILL NO PARTS. OVER 2 YEARS IS NOT TIMELY IN RESOLVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142852October 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (FUCCILLO FORD OF NELLISTON, 6500 NY-5, NELLISTON, MY 13410, 518-993-5555) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142535October 25, 2018
AIR BAGS
COMPLAINT REGARDING SAFETY RECALL 16S26 / NHTSA RECALL 16V-384. I WAS FIRST NOTIFIED BY LINCOLN MOTOR COMPANY OF THIS RECALL VIA A POSTAL LETTER IN JULY 2016. UPON BEING NOTIFIED OF THE RECALL I HAVE ASKED THE LINCOLN DEALER SEVERAL TIMES OVER THE 2 YEAR PERIOD THE RECALL HAS BEEN IN PLACE WHEN THE PARTS, ETC. WILL BE AVAILABLE TO PERFORM THE NEEDED CORRECTION. EACH TIME I HAVE RECEIVED THE RESPONSE THAT THE PARTS OF STILL NOT AVAILABLE. THIS RECALL HAS BEEN IN PLACE FOR 2 YEARS WITHOUT BEING REMEDIED BY LINCOLN MOTOR COMPANY DUE TO THE PARTS NOT BEING AVAILABLE. AN AIRBAG DEFECT IS A VERY SERIOUS ISSUE THAT NEEDS TO BE CORRECTED AS SOON AS POSSIBLE. WAITING 2 YEARS FOR THE CORRECT PART TO REMEDY THE ISSUE IS UNACCEPTABLE IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142692October 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN JUNE OF 2016. THE DEALER (PARKS LINCOLN OF LONGWOOD, 3505 N US HWY 17 92, LONGWOOD, FL 32750) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PARTS WERE INSTALLED 11/07/18. UPDATED 12/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142112October 23, 2018
AIR BAGS
I RECEIVED A LETTER FROM LOUISIANA OMV ABOUT AIRBAG RECALLS IN AUGUST 2018. BROUGHT THE VEHICLE TO THE DEALERSHIP TO HAVE THIS FIXED. I WAS INFORMED THAT THE PARTS ARE NOT IN STOCK AND THAT THERE ARE THREE OTHER RECALLS ON THIS VEHICLE AS WELL. OVER THE PAST MONTH THEY HAVE CONTINUED TO STATE THAT THE PARTS WERE NOT IN. NOW THAT A MAN TOOK THE VEHICLE ALL OF SUDDEN THEY RECEIVED THE PARTS IN THREE DAYS. HOWEVER, NOW THEY ARE STATING THAT THEY ARE ONLY REPLACING THE PASSENGER AIRBAG AND NOT ALL AIRBAGS AS REPORTED ON THE RECALL FROM LA OMV. WHAT SHOULD I DO? MY DAUGHTER DRIVES THIS VEHICLE AND TRAVELS FOR SCHOOL I AM VERY CONCERNED ABOUT WHAT EXACTLY THEY SHOULD BE REPLACING. IF ALL AIRBAGS NEEDED TO BE REPLACED DUE TO SHRAPNEL TWO MONTHS AGO HOW IS IT NOW ONLY ONE NEEDS TO BE REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141887October 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (SESI LINCOLN, 3990 JACKSON RD, ANN ARBOR, MI), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141930October 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (BIG SPRING FORD, 500 W 4TH ST, BIG SPRING, TX 79720, 432-267-7424) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141288October 18, 2018
AIR BAGS
TAKATA RECALL. I AM FILING A FORMAL COMPLAINT DUE TO THE FACT THAT ME AND MY FAMILY HAVE NOT BEEN ABLE TO RIDE SAFELY IN OUR LINCOLN MKX FOR APPROXIMATELY A YEAR NOW EVERY TIME I CALL THERE IS NO ESTIMATED DATE TO GET THE AIRBAGS. HOW LONG DOES THE MANUFACTURER HAVE UNTIL THEY HAVE TO DEEM THE UNSAFE ENOUGH TO TOTAL THE VEHICLE AND REIMBURSE US TO REPLACE THE VEHICLE? THEY MUST DEEM IT UNSAFE ENOUGH TO TELL US NIT'S NOT DRIVABLE WITH PASSENGERS. AND T'S NOT FEASIBLE TO TAKE ADVANTAGE OF THE RENTAL OPTION DUE TO HAVING TO LET THE CAR SIT IN THE DRIVEWAY, AND THE INCONVENIENCE OF HAVING TO RE-FILE THE RENTAL PAPERWORK EVERY MONTH I HAVE THE RENTAL THOUGH THE DEALERSHIP. IS MY CAR SAFE TO DRIVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140609October 16, 2018
AIR BAGS
THERE IS A RECALL ALREADY. I PURCHASED MY VEHICLE IN OCTOBER OF 2017 AND CHECKED FOR RECALLS. I SAW THE RECALL FOR THE FRONTAL PASSENGER AIRBAG INFLATOR. I CALLED A DEALERSHIP IN NOVEMBER OF 2017 AND THEY SAID THERE WAS NO REMEDY AVAILABLE YET AND TO CHECK BACK IN THE SPRING OF 2018. HERE IT IS ONE YEAR LATER AND YOUR WEBSITE SAYS THERE IS STILL NO REMEDY AVAILABLE. IS THERE ANYTHING THAT CAN BE DONE TO GET MY AIRBAG INFLATOR REPLACED QUICKLY? IT IS VERY DANGEROUS FOR SOMEONE TO RIDE IN THE FRONT PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140684October 16, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2009 MKX HAS SCARED THE HECK OUT OF US AS WE THOUGHT A BOMB HAD GONE OFF, FOLLOWED BY THE HIGH-PITCHED WHINE WHICH ONLY STOPPED AFTER WE TURNED THE CAR OFF AND OPEN A DOOR FOR IT TO RESET ITSELF. WE WERE DRIVING WITH KIDS IN THE BACK ASLEEP,, AND ALL OF A SUDDEN IT WENT OFF AND WE COULDN'T STAND IT. TURNING THE RADIO OFF DIDN'T HELP, TURNING THE AC OFF DIDN'T HELP EITHER. WE WERE FORCED TO PULLED OVER IN THE MIDDLE OF THE NIGHT. SINCE THEN I CAN NOT TRUST MY CAR WON'T GO OFF AND CAUSE ME TO HIT ANOTHER CAR OR GOD FORBID SOMETHING ELSE. IT USUALLY HAPPENS IN THE HOTTER MONTHS FOR THE LAST 3 - 4 YEARS. I'VE TRIED TO FIND CORRELATION TO SOMETHING, AND ALL I CAN THINK OFF IS THE HEAT CAUSING IT TO GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140700October 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE COOPER LINCOLN OF EDMOND (616 W MEMORIAL RD, OKLAHOMA CITY, OK 73114, (866) 417-3092) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140746October 16, 2018
UNKNOWN OR OTHER
THIS CAR HAS BEEN IN THE SHOP FOUR TIMES FOR LOOSE SCREWS IN THE DASH BOARD ROLLS AROUND THIS IS GOING IN A CURVE ON HITTING THE BRAKES. PURCHASE THE CAR THE END OF MAY 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140325October 15, 2018
SERVICE BRAKES
ABOUT A MONTH AGO, WHILE DRIVING ON THE INTERSTATE MY ABS AND TRACTION CONTROL PANEL LIGHTS LIT UP WITH SEEMINGLY NO INSTIGATOR, THEY STAYED ON UNTIL I GOT OFF THE INTERSTATE THEN WENT AWAY. FROM THEN ON THEY WOULD INTERMITTENTLY POP ON WHICH I EVENTUALLY DISCOVERED WAS MOSTLY ONCE THE VEHICLE WAS GOING OVER 60MPH. ABOUT A WEEK AFTER THE LIGHTS STARTED COMING ON, I NOTICED OCCASIONALLY WHEN I WOULD TRY TO STOP MY VEHICLE THE BRAKES WOULD LOCK UP AS IF I WAS DRIVING ON ICE. I WOULD HAVE TO PUMP MY BRAKES MULTIPLE TIMES TO GET THEM TO ENGAGE WHICH IS VERY NERVE WRECKING. THAT PARTICULAR ISSUE HAS HAPPENED A 2-3 TIMES A WEEK SINCE THEN. I HAVE TAKEN MY VEHICLE IN AND HAD THE SEAL REPLACED WHICH DIDN'T FIX THE ISSUE AND NOW I'M BEING TOLD THAT THIS IS SUCH A COMMON ISSUE AMONG LINCOLN MKX'S, FORD EDGES, AND FORD FUSIONS THAT THEY HAVE "UPDATED" AXLES THAT REMEDY THE PROBLEM. I AM GETTING THESE NEW AXLES TO HOPEFULLY FIX THIS ISSUE BUT THIS HAS BEEN A HUGE SAFETY CONCERN THAT HAS MADE ME NERVOUS TO EVEN PUT MY SON IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140116October 13, 2018
ELECTRICAL SYSTEM
DOOR AJAR SENSORS ARE FAILING AND NOT ALLOWING ME TO LOCK THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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