Lincoln MKX Complaints

1,418 consumer complaints on file.

#11161448December 14, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTHTOWNE FORD LINCOLN (21 NE VIVION RD, KANSAS CITY, MO 64118, (816) 453-2710) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161004December 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALERS (MAXWELL FORD, 5000 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 443-5000) AND (LEIF JOHNSON FORD, 501 E KOENIG LN, AUSTIN, TX 78751, (512) 454-3711) STATED THAT THE PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156959December 8, 2018
EXTERIOR LIGHTING
FRONT HEADLIGHTS (DRIVING LIGHTS) GO COMPLETELY OUT WHILE CAR IS DRIVING DOWN THE ROAD. THIS STARTED WITH THE RIGHT HEADLIGHT WHEN THE CAR WAS LESS THAN TWO YEARS OLD AND NOW BOTH HEADLIGHTS GO OUT WHILE DRIVING. THE LIGHTS CAN BE TURNED BACK ON BY TURNING THE SWITCH OFF AND THEN BACK ON. VERY DANGEROUS TO DRIVE??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156123December 5, 2018
UNKNOWN OR OTHER
STRONG SMELL OF EXHAUST LEAKAGE COMING FROM REAR OF VEHICLE WHEN ACCELERATING. OTHER OWNER OF MKX HAD SAME PROBLEM AND DEALER HAS CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154593November 28, 2018
FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN 4 LANE DIVIDED HIGHWAY IN FLORIDA AND THIS TIME OF YEAR THERE ARE MANY CITRUS HAULING SEMIS ON THE ROAD IN FACT THREE OR FOUR DIRECTLY BEHIND ME DURING THIS OCCURRENCE. MY VEHICLE WAS DRIVING THEN SUDDENLY WITHOUT WARNING STARTED TO LOSE POWER. ENGINE WAS STILL RUNNING BUT VEHICLE WOULD NOT RESPOND WHILE TRAFFIC BARRELING DOWN ON ME DURING NOON TRAFFIC. I HAD NO OTHER CHOICE BUT TO STEER OFF. HAD TO RESTART ENGINE AND STILL NOT RESPONDING PROPERLY. FINALLY ABLE TO MAKE IT INTO DEALERSHIP WHERE WE WERE TOLD THIS VEHICLE HAD NO RECALLS AND THEY DIDN'T HAVE TIME TO CHECK. THIS HAD HAPPENED ROUGHLY SIX TIMES IN LAST SIX MONTHS VEHICLE HAS ONLY 42000 MILES ON IT I AM UNSURE OF WHAT THE PROXIMATE CAUSE WAS PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154224November 27, 2018
ELECTRICAL SYSTEM
DOOR AJAR SENSORS ARE FAILING AND NOT ALLOWING ME TO LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153702November 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRANDON FORD (9090 EAST ADAMO DRIVE, TAMPA, FLORIDA 33619, (813) 246-3673) WAS MADE AWARE OF THE RECALL IN AUGUST OF 2018. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153740November 26, 2018
SERVICE BRAKES
BRAKE BOOSTER FAILURE. LOSS OF BREAK ASSISTANCE WHILE ATTEMPTING TO SLOW DOWN. ACCOMPANIED BY HISSING SOUND. SYMPTOMS IDENTICAL TO FORD CUSTOMER SATISFACTION PROGRAM #13N02. THAT RECALL COVERS VEHICLES BUILD IN MAY ONWARD. MY VEHICLE WAS BUILD IN MARCH. COVERAGE SHOULD INCLUDE THIS VEHICLE AS WELL AS BRAKE COMPONENT FAILURE IS RECOGNIZED. SYMPTOM OCCURRED WHILE BRAKING ON A HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154008November 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FIESTA LINCOLN (1720 SOUTH MESA DRIVE, MESA, ARIZONA 85210, (480) 428-3254) WAS MADE AWARE OF THE RECALL IN 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED AIR BAG WAS REPLACED IN DEC. 2018 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154066November 26, 2018
AIR BAGS
LOOKED UP ON NHTSA SITE, FILING FOLLOW UP FORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152854November 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). AUTONATION FORD UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291, (770) 674-6075) AND ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALERS DID NOT PROVIDE AN OPTION OF A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152491November 19, 2018
AIR BAGS
TAKATA RECALL NHTSA RECALL NUMBER 16V384 MANUFACTURER RECALL NUMBER 16S26 RECALL INCOMPLETE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152616November 19, 2018
ELECTRICAL SYSTEM
SHIFT CAR INTO "PARK" AND THE CAR IS CLEARLY IN PARK BUT ON THE DASH THE "P" DOES NOT ILLUMINATE WHICH CAUSES AN ERROR MESSAGE OF "TRANSMISSION NOT IN PARK" WHEN YOU TURN THE CAR OFF. IF YOU TURN THE CAR OFF WHILE THE ERROR MESSAGE IS SHOWING, ALL AUXILIARY COMPONENTS (HEAT, RADIO, ETC) STAY ON AND YOUR BATTERY GOES DEAD. OCCURS NEARLY EVERY DAY, EACH TIME THE VEHICLE IS PUT INTO "PARK".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152120November 17, 2018
SEATS
THE SEATS SHIFT BACKWARD WHEN ACCELERATING AND MOVE FORWARD WHEN BRAKING, THIS IS A SAFETY HAZARD. FORD REFUSES TO FIX OUT OF WARRANTY, BUT READING ONLINE THIS IS A VERY COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151410November 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ISLAND LINCOLN-MERCURY, INC. (1850 EAST MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FLORIDA 32952, (321) 452-9220) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151417November 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2017. THE CONTACT SPOKE WITH AN UNKNOWN DEALER SEVERAL TIMES AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150871November 11, 2018
AIR BAGS
TAKATA RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 .RECEIVED NOTIFICATION FROM LINCOLN MOTOR COMPANY JULY, 2016 THAT PASSENGER FRONTAL AIRBAG MAY RUPTURE IN EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT WHICH MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURIES OR DEATH.DECEMBER 2017, LINCOLN SENT NOTIFICATION THAT REMEDY PARTS HAVE BEEN DELAYED, EXPECTING SOME REMEDY PARTS IN SPRING OF 2018. AS OF NOVEMBER 11 2018.STILL NO REPAIR 2 1/2 YEARS AFTER.PROBLEM IDENTIFIED. LOCAL DEALERS ARE NO HELP.ARE THERE ANY PROJECTED REPAIR DATES AVAILABLE FOR THESE VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150302November 9, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EAST WEST LINCOLN (7591 ANNAPOLIS RD, NEW CARROLLTON, MD 20784, (301) 459-1750) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150436November 9, 2018
AIR BAGS
TAKATA RECALL MY VEHICLE WAS INVOLVED IN THE TAKATA AIRBAG RECALL. I WAS APPROVED FOR A RENTAL CAR IN MAY 2018, WHICH I HAD BEEN DRIVING UNTIL 5 OCT 2018. I RECEIVED THE PHONE CALL FROM MY LOCAL FORD DEALERSHIP, GARY SMITH FORD IN FORT WALTON BEACH, FL ABOUT A WEEK PRIOR THE THE 5TH OF OCTOBER INFORMING ME MY AIRBAGS WERE IN AND I COULD BRING MY VEHICLE IN FOR REPLACEMENT. I BROUGHT IT IN FOR A 1200 APPOINTMENT ON 05 OCTOBER 2018. MY HUSBAND WENT TO PICK THE VEHICLE UP, WHICH HE HAD TO DROP OFF THE RENTAL VEHICLE BEFOREHAND AND GET THE RECEIPT TO GIVE TO THE FORD DEALERSHIP BEFORE HE COULD GET MY VEHICLE BACK. HE WAS WAITING FOR AWHILE BECAUSE THE DEALERSHIP WAS BUSY AND THEY EVENTUALLY TOLD HIM THAT THEY WOULD MAIL THE RECEIPT/SERVICE PAPERWORK TO US, WHICH WE STILL HAVE NOT RECEIVED TO THIS DAY. SINCE I RECEIVED MY VEHICLE BACK, I HAVE BEEN DRIVING IT ON A DAILY BASIS WITH NO CONCERNS. TODAY, 09 NOV 2018 AT 5:22 PM I RECEIVED A PHONE CALL FROM GARY SMITH FORD TO NOTIFY ME THAT MY AIRBAGS HAVE ARRIVED AND I MAY SCHEDULE AN APPOINTMENT TO HAVE MY VEHICLE FIXED. I TOLD THE WOMAN I HAD ALREADY BROUGHT MY VEHICLE IN ABOUT A MONTH AGO TO HAVE MY AIRBAGS REPLACED AND SHE SOUNDED SURPRISED. SHE ASKED IF I WERE STILL IN A RENTAL CAR, IN WHICH I TOLD HER NO BECAUSE MY AIRBAGS HAD SUPPOSEDLY BEEN REPLACED. SHE TRIED TO GET OFF THE PHONE WITH ME QUICKLY BUT I INTERRUPTED HER AND ASKED HER TO VERIFY IN THE SYSTEM THAT MY AIRBAGS HAD BEEN REPLACED. SHE TOLD ME SHE HAD NO RECORD OF ANY SERVICE ON MY VEHICLE IN THE SYSTEM. SHE ASKED A COWORKER, WHOM WAS APPARENTLY ABLE TO VERIFY THE SERVICE. THIS PHONE CALL LEFT ME UNEASY SO I CHECKED MY VIN ON THIS WEBSITE FOR OPEN RECALLS AND IT STATES AS OF 09 NOV 2018, THERE IS STILL AN OPEN RECALL FOR THE TAKATA AIRBAG ON MY VEHICLE. I DO NOT BELIEVE THE DEALERSHIP REPLACED MY AIRBAGS LIKE THEY HAD INFORMED ME THEY HAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149858November 7, 2018
SERVICE BRAKES
POWER BOOST ON BRAKES FAILS INTERMITTENTLY. WHEN THE POWER BOOST GOES OUT, THE CAR EITHER FAILS TO STOP, OR IF ALREADY STOPPED, THEN JUMPS FORWARD UNTIL THE DRIVER STOMPS THE BRAKE TO THE FLOOR TO STOP. IT'S EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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