Lincoln MKX Complaints

1,418 consumer complaints on file.

#11187087March 15, 2019
SERVICE BRAKES
AS REPORTED IN FORBES MAGAZINE ON APRIL 24, 2018 THERE ARE NUMEROUS COMPLAINTS REGARDING BRAKE FAILURES WITH LINCOLN MKZ 2006-2012 MODEL YEARS AFFECTING ONE MILLION SEDANS. THE LINCOLN MKX MODEL (CROSSOVER) I BELIEVE TO BE AFFECTED AS WELL. IN MY CASE, WHAT HAPPENED IS THAT THE ANTI LOCK BRAKE SYSTEM HAS FAILED ON MANY OCCASIONS WHILE I WAS OPERATING THE VEHICLE WITH MY FAMILY INSIDE RESULTING IN SEVERAL NEAR REAR END COLLISIONS. APPARENTLY THIS IS A COMMON FAILURE ON THE 2009 LINCOLN MKX MODEL AS THE ABS COMPONENT IS ON BACKORDER AND A WAIT OF OVER 3 WEEKS IS REQUIRED. THIS IS A MONUMENTAL SAFETY ISSUE AND THERE SHOULD BE AN INVESTIGATION OPENED IMMEDIATELY AND A RECALL ISSUED ON THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186088March 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183729March 3, 2019
ELECTRICAL SYSTEM
I AM INQUIRING ABOUT WHY THERE HAVE BEEN SO MANY ISSUES WITH THE LINCOLN MKX FROM YEAR 2007-2009 IGNITION COILS CONNECTING TO THE PCM OR COMPUTER AND IT HAS NEVER BEEN AN RECALLED ISSUED. I CALLED AN THIS TWO MONTHS AGO AND MADE A COMPLAINT AT THE [XXX] NUMBER. I WAS NEVER CONTACTED. I HAD NO ISSUES WITH MY TRUCK THEN ABOUT LAST MARCH I WAS ON THE EXPRESSWAY DRIVING AND JUST LOSE POWER. I WENT TO AUTOZONE AND WAS TOLD THAT I HAD A MISFIRED. I HAVE BEEN TO TWO DIFFERENT AUTO REPAIR SHOPS TTO HAVE THIS ISSUE ADDRESSED AND CHANGE OUT THE COILS AND BOTH HAVE ADVISED ME THAT THE COMPUTER IS NOT READING THE COIL, WHICH IS STANDARD IN MY TYPE OF TRUCK. I AM MAKING AN APPOINTMENT AT THE DEALERSHIP THIS WEEK TO HAVE MY AIR BAG REPLACED FOR ANOTHER RECALL THIS IS THE SECOND ONE SINCE I HAVE THIS CAR. I WOULD LIKE TO HAVE THIS MATTER ADDRESSED AND I ALSO WOULD LIKE A RETURN CALL OR EMAIL BACK IN RETURN TO THIS COMPLAINT. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182361February 25, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE CAR SHUTS OFF WITHOUT WARNING WHEN YOU ARE DRIVING. IT HAS HAPPENED 6 TIMES IN THE LAST 3 MONTHS. THE POWER STEERING SHUTS OFF AND THE CAR COMES TO A COMPLETE STOP BEFORE YOU ARE ABLE TO TRY TO RESTART THE CAR. THIS IS A VERY SERIOUS SAFETY ISSUE WHEN THIS HAPPENS ON A BUSY HIGHWAY AND YOU ARE IN THE FAST LANE OR MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC. I TOOK THE CAR TO A LOCAL DEALER (JERRY'S FORD OF LEESBURG VA) AND IT IS NOT SHOWING ANY MAINTENANCE CODES FOR THE ISSUE AND THEY SAID THERE IS NOTHING THEY CAN DO. I SPOKE TO FORD (CASE# CAS-17221031-Z4L4R3) AND THEY SAID TO DRIVE THE CAR UNTIL THE ISSUE HAPPENS AGAIN AND HAVE IT TOWED BACK TO THE DEALER AS RESTARTING THE CAR WILL CLEAR THE MAINTENANCE CODE. I TOLD FORD THIS WAS UNACCEPTABLE DUE TO THIS BEING A VERY SERIOUS SAFETY ISSUE AND I DIDN'T THINK IT WAS A GOOD IDEA TO PUT SOMEONE'S LIFE AT RISK TO TROUBLE SHOOT THE PROBLEM WITH THE CAR. FORD HAS NO OTHER OPTIONS AT THIS TIME. FROM RESEARCH I HAVE DONE ONLINE I CAN SEE OTHER PEOPLE HAVE HAD THIS SAME EXACT ISSUE. NHTSA ID NUMBERS 11047965 AND 11055106 SEEM TO BE THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182002February 22, 2019
SERVICE BRAKES
NOTICED BRAKES GETTING A LITTLE SOFT WHEN TRYING TO BRAKE AND HAVING TO PRESS ON THEM FROM A FURTHER DISTANCE TO ENSURE I WOULD COME TO A COMPLETE STOP AT A LIGHT OR SIGN. THERE IS A CONSTANT HISSING SOUND THAT SOUNDS LIKE AIR ESCAPING EVEN WITH THE LIGHTEST OF TAPS. I HAD TO SLAM ON THE BRAKES ALL THE WAY DOWN TO AVOID HITTING A DOG AND THEY EMITTED A HIGH PITCHED SQUEAK AUDIBLE INSIDE THE SUV ONLY. THE BRAKES WERE WORKING FINE UP UNTIL RECENTLY AS I HIT THE 78K MILE MARK. THIS MORNING I HAD A HUGE SCARE AS I WAS NEARING AN INTERSECTION AND THEY GAVE OUT, I HAD TO PUMP THEM SEVERAL TIMES IN ORDER TO STOP AND LUCKILY I WAS ON MY WAY TO WORK AND DIDN'T HAVE MY THREE KIDS WITH ME. THERE WAS ALSO NO ONE IN FRONT OF ME IF NOT I WOULD HAVE WRECKED PRETTY BADLY! THIS WAS AT AN INTERSECTION AT A MAJOR HIGHWAY AND HAD THERE BEEN MORE TRAFFIC AROUND AND I UNABLE TO TURN ONTO THE ACCESS ROAD I DEFINITELY WOULD HAVE BEEN MAJORLY INJURED ALONG WITH THE OTHER PEOPLE INVOLVED IN THIS 'COULD-BE' SCENARIO. I DON'T EVEN WANT TO DRIVE THIS THING ANYMORE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179779February 13, 2019
ENGINE
TRANSMISSION ISSUES. SHIFTS HARD. ALREADY SPENT 2500 TO FIX THE TRANSFER CASE. WE'VE HEARD TONS OF PEOPLE HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175019February 7, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE AIR BAGS. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BOHN FORD (3737 LAPALCO BLVD, HARVEY, LA 70058) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED SPORADICALLY. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174668February 6, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER DOOR LATCH ELECTRICAL COMPONENT CONSISTENTLY THINKS THE DOOR IS AJAR WHEN IN FACT THE DOOR IS CLOSED. THIS SETS THE VEHICLE CAR ALARM OFF WHEN THE VEHICLE IS PARKED 2-4 TIMES A DAY. ADDITIONALLY, WHEN DRIVING THE VEHICLE AT NIGHT, ALL OF THE INTERIOR LIGHTS REMAIN ON AS IT THINKS THE DOOR IS OPEN, CAUSING NIGHT TIME DRIVING VERY DIFFICULT. THIS IS OBVIOUSLY A FLAW IN THE DESIGN SINCE THE SWITCH IS BUILT INTO THE DOOR LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174430February 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING, IN CITY TRAFFIC, 'LOW OIL PRESSURE' WARNING LIGHT CAME ON AND CAR STALLED. HAD TO PUT CAR INTO NEUTRAL AND RESTART. PULLED INTO A PARKING LOT TO CHECK OIL LEVELS AND IT WAS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173121January 30, 2019
AIR BAGS
TAKATA RECALL - FOR THREE WEEKS NOW, I'VE BEEN TRYING TO SCHEDULE A REPAIR ON MY LINCOLN MKX'S PASSENGER SIDE AIRBAG AFTER GETTING THE NOTIFICATION FROM LINCOLN MOTOR COMPANY + MY SAFETY RECALL NUMBER. ALL FOUR OF THE LINCOLN FORD DEALERSHIPS NEAR ME IN WASHINGTON ARE EITHER (1) NOT CALLING ME BACK, OR (2) HAVE A WAIT LIST OF CUSTOMERS THAT IS 450 OWNERS DEEP (EVERGREEN LINCOLN FORD)!!! THAT IS A TWO YEAR WAITLIST. THIS RECALL SOUNDS SERIOUS, BUT IT SEEMS THE DEALERSHIPS AROUND ME HAVE ZERO INCENTIVE OR DESIRE TO FIX A POTENTIALLY DEADLY DEFECT IN THE AIRBAG. MAYBE BECAUSE IT IS FREE? I'M UNSURE BUT I WANTED TO FORMALLY LOG THIS COMPLAINT BECAUSE ALL OF THE VIDEOS, LETTERS, MESSAGES FROM LINCOLN MOTOR COMPANY STATE THIS DEFECT IS VERY DANGEROUS, BUT THE DEALERSHIPS DONT CARE. IT'S TERRIFYING THAT MYSELF, MY FAMILY, MY CHILDREN, OR FRIENDS COULD DIE BECAUSE OF SHRAPNEL THROWN OUT BY THIS DEFECTIVE AIRBAG SHOULD THERE BE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171216January 21, 2019
STRUCTURE:BODY
ON OR ABOUT AUGUST 2017, WHILE DRIVING I NOTICED EXHAUST FUMES COMING INTO INTERIOR OF 2016 LINCOLN MKX SUV WHICH SMELLED BAD AND MADE EYES WATER. TOOK CAR TO DEALERSHIP FOR THE PROBLEM: 1. THEY FOUND THAT REAR WELD SEAMS BEHIND LEFT AND RIGHT TAIL LIGHTS WERE CRACKED AND ALSO WELD SEAMS BELOW LEFT AND RIGHT TAIL LIGHTS WERE CRACKED. 2. RUBBER GROMMET WAS MISSING (HOLE) BEHIND LEFT TAIL LIGHT, REAR AIR VENT ON RIGHT SIDE BEHIND TAIL LIGHT WAS NOT WORKING. 3. DEALER SEALED WELD SEAMS ON BOTH SIDES, (LT & RT) INSTALLED BLACK TAPE OVER GROMMET HOLE WITH SEALANT AND REPLACED RIGHT REAR VENT. 4. THEN PRESSURE TESTED INTERIOR FOR LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171219January 21, 2019
SERVICE BRAKES
ON OR ABOUT 10/22/18, TOOK SUV TO DEALERSHIP FOR SCHEDULED MAINTENANCE. MECHANIC FOUND THAT SUV NEEDED FRONT BRAKES. 1. FRONT ROTORS WERE MACHINED AND NEW BRAKE PADS INSTALLED. ABOUT A WEEK LATER; AS I APPLIED BRAKES CAR STARTED MAKING GRINDING NOISE, NOISE IS INTERMITTENT AND SOUNDS LIKE IT IS COMING FROM FRONT BRAKES. 11/29/18 - TOOK SUV BACK FOR FRONT BRAKE INTERMITTENT NOISE; ROTORS WERE REPLACED AND BRAKE PADS WERE REPLACED. ABOUT A WEEK OR TWO LATER, I START GETTING SAME INTERMITTENT BRAKE NOISE (GRINDING). 1/3/19 - I TOOK SUV BACK TO DEALERSHIP FOR BRAKE NOISE, MECHANIC TEST DROVE SUV AND COULD NOT DUPLICATE NOISE. (DID NOT PUT CAR ON LIFT). SERVICE MANAGER RODE WITH ME AND COULD NOT DUPLICATE NOISE. AS I WAS LEAVING DEALERSHIP, BRAKES MADE NOISE AGAIN AND HAS BEEN MAKING NOISE EVER SINCE. NEW BRAKES SHOULD NOT MAKE GRINDING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170145January 15, 2019
SERVICE BRAKES
MKX HAS ALREADY HAD TWO MASTER BOOSTERS REPLACED, BRAKE LINES BLED OF AIR, AND BRAKE PADS REPLACED AND THERE IS NO BRAKE PEDAL RESITANCE WHEN PRESSING THE PEDAL TO STOP THE VEHICLE. THIS HAS HAPPENDED BEFORE WITH THE BRAKE PEDAL NOT HAVING RESISTANCE BUT SUDDENLY TRIES TO LOCK THE BRAKES UP WHEN THE PEDAL IS PUSHED TO THE FLOORBOARD. MECHANIC CANNOT FIND WHAT THE PROBLEM COULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166267January 10, 2019
FUEL SYSTEM, GASOLINE, AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 14V682000 (FUEL SYSTEM, GASOLINE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD TORRANCE AT (424-253-4976 (LOCATED AT 3111 PACIFIC COAST HWY, TORRANCE, CA 90505) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBERS: CA516177384 AND CAS16177323. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166006January 9, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LANDERS FORD SOUTH (95 GOODMAN RD E, SOUTHAVEN, MS 38671, (662) 349-4300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165477January 6, 2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY/WIPER
WINDOWS FOG IN WHOLE CAR DEFROST WONT CLEAR THE CAR BECOMES A DEATH TRAP BECAUSE YOU CANT SEE A THING . IF THE TEMP CHANGES FROM 32 TO 30 AS YOU ARE DRIVING WINDOWS INSTANTLY FOG EVEN WITH BLOWER ON HIGH DEFROST WONT CLEAR. IN CITY ON THE HIGHWAY AT 70 MILES A HOUR EVERY WHERE. CLIMATE CONTROL SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163759December 27, 2018
AIR BAGS
ODI #11163521 HAS BEEN REPAIRED. I NO LONGER HAVE A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163680December 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEIKERT FORD (21399 US-27, LAKE WALES, FL 33859, (800) 472-6973) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163521December 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (VELDE FORD, 488 US-1, VERO BEACH, FL 32962, 772-569-3400) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED AIR BAG WAS REPLACED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162197December 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CANNON FORD LINCOLN (904 N DAVIS AVE, CLEVELAND, MS 38732, (662)-843-2785) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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