Lincoln MKX Complaints

1,418 consumer complaints on file.

#11331424June 29, 2020
FUEL SYSTEM, GASOLINE, AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) AND 19V001000 (AIR BAGS) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND PULLING UP TO A STOP SIGN, THE CONTACT BECAME AWARE OF FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS DRIVEN TO A FAMILY MEMBER'S RESIDENCE TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TOWED TO CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210, (888) 416-4559) BUT WAS NOT REPAIRED. THE DEALER CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331235June 27, 2020
SERVICE BRAKES
BREAK FLUID COMPLETELY GONE ALL OF A SUDDEN AND BREAKS NOT FUNCTIONING. THE BREAK WENT ALL THE WAY IN WITH OUT ANY RESISTANCE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330741June 25, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I WENT TO THE FORD DEALERSHIP ON GREYSTONE IN COLUMBIA SC TO GET MY RECALL DONE. I WAS TOLD THAT THE PART I NEEDED FOR THE RECALL WAS NOT IN STOCK AND THAT THEY WOULD HAVE TO ORDER IT. AFTER TWO WEEKS PASTED I CALLED TO SEE IF THE PART CAME IN AND I WAS TOLD, IT WAS ON BACK ORDER AND THEY DIDN'T KNOW HOW LONG IT WOULD TAKE TO COME IN AND THAT THEY WOULD CALL ME ONCE IT ARRIVED. I NEVER RECEIVED A CALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330301June 23, 2020
SERVICE BRAKES
THE BRAKES ARE SPONGY WHEN PRESSURE IS APPLIED. A RECALL IS IN PLACE FOR VEHICLES PRODUCED IN THE SAME PLANT AS OUR VEHICLE. THE RECALL BEGINS WITH MAY PRODUCTION IN 2010, OUR CAR CAME FROM THAT PLANT IN APRIL 2010. PLEASE EXTENT RECALL TO COVER OUR VEHICLE FOR THE IDENTICAL PROBLEM, FROM THE IDENTICAL PLANT. AN AUTO REPAIR SHOP FOUND THE PROBLEM. WE HAVE OWNED VEHICLE LESS THAN 2 YEARS AND IT IS DRIVEN LESS THAN 2000 MILES PER YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330304June 23, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO PUGMIRE LINCOLN OF MARIETTA (1865 COBB PKWY SE, MARIETTA, GA 30060; (770) 952-2261) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329980June 21, 2020
AIR BAGS
VEHICLE WAS TRAVELING W/B ON NEW YORK STATE THRUWAY WHEN A DEER JUMPED IN FRONT OF AND WAS HIT BY CAR. THE AIR BAGS DEPLOYED ( STEERING WHEEL, KNEE BAGS AND PASSENGER SIDE CURTAIN.) PROBLEM IS THEY DID NOT DEFLATE ! THIS MADE IT IMPOSSIBLE FOR DRIVER TO STEP ON BRAKES OR TO SEE ! VERY DANGEROUS SITUATION EXTREMELY LUCKY NO SERIOUS INJURY OR OTHER VEHICLE INVOLVED DRIVER HAD HARD TIME GETTING OUT OF VEHICLE (OBSERVED BY STATE POLICE)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11329381June 17, 2020
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO APPLE FORD LINCOLN OF YORK (1801 WHITEFORD RD, YORK, PA 17402) AND THE MECHANIC INFORMED THE CONTACT THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,954. *BF CONSUMER ALSO STATED SHE WAS HAVING ISSUES WITH HER BRAKES WHICH AT TIMES WENT ALL THE WAY DOWN THE FLOOR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329468June 17, 2020
ELECTRICAL SYSTEM, POWER TRAIN
SPORADICALLY GET A MESSAGE THAT THE DRIVER FROM DOOR IS AJAR WHEN IT IS CLOSED. ALSO, GET A MESSAGE THAT TRANSMISSION NOT IN PARK WHEN THE SHIFTER IS IN PARK, MORE RECENTLY I HAVE ALSO GOTTEN THIS MESSAGE WHEN I START MY VEHICLE AND PUT IN DRIVE. SO FAR I HAVE BEEN ABLE TO GET BOTH MESSAGES TO GO AWAY BY OPENING AND SHUTTING THE DOOR A FEW TIMES(FOR THE DOOR AJAR MESSAGE) AND TURNING THE VEHICLE OFF AND BACK ON(THIS SOMETIMES TAKES 3 OR 4 TRIES, FOR THE TRANSMISSION NOT IN PARK MESSAGE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328515June 12, 2020
SERVICE BRAKES
BRAKE PEDAL GOES TO THE FLOOR OR FIREWALL WHEN BRAKING. THE BRAKES SEEMED TO GET BETTER BUT CONDITION RETURNED. THIS BACK AND FORTH HAS HAPPENED TWICE BUT NOW THE BRAKE AREN'T GETTING BETTER. ALL OF THESE BRAKING SITUATIONS ARE HAPPENING ON CITY STREETS HIGHWAYS, TURNING ALL WHILE IN MOTION. LINCOLN MKX 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328521June 12, 2020
ELECTRICAL SYSTEM
THE DRIVERS DOOR AJAR SENSOR IS NOT WORKING CORRECTLY. THE DOOR SENSOR ON THE DASH SHOWS AJAR WHEN THE DOOR IS ACTUALLY CLOSED. IT WORKS INTERMITTENTLY. CAUSES A DRAIN ON THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327931June 9, 2020
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS MODULE DUMP VALUE-MY BRAKES CAN BE VERY HARD TO STOP AND IT'S VERY UNCOMFORTABLE. I'M CONCERNED ABOUT MY SAFETY. I HAD NEW BRAKES AND ROTORS PUT ON ALL THE WAY AROUND AND I'M STILL HAVING ISSUES. I HAVE BEEN INFORMED THAT THIS IS A COMMON PROBLEM IN THE LINCOLN/FORD. I HAVE INVESTED ALOT OF MONEY IN THIS VEHICLE OVER TIME AND IT'S BECOMING MORE AND MORE FRUSTRATING THAT IT CONTINUE TO HAVE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327951June 9, 2020
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP AS DESIGNED. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER REPLACING THE BRAKE PADS AND ROTORS. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FAILURE MAYBE CAUSED BY A BRAKE BOOSTER OR THE ABS SYSTEM MALFUNCTIONING. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327381June 5, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRINSON FORD LOCATED AT 1951 E. HIGHWAY 31, CORSICANA, TX 75110, (903) 874-8880, AND THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327074June 3, 2020
SERVICE BRAKES
I PURCHASED MY VEHICLE 2 YEARS AGO WITH ONLY 36K MILES. 10 MONTHS AGO I NOTICED ON OCCASION THAT AFTER SHIFTING TO PARK THE VEHICLE WAS NOT RECOGNIZING AND ALERT SAID TO SHIFT TO PARK. ALSO WHILE BRAKING ON HILLS I COULD FEEL PRESSURE BUILDING UP AND PRESSING AGAINST MY FOOT CAUSING ME TO BE FORCED TO PRESS VERY HARD TO STOP,THIS CONTINUED ONLY ON OCCASION UNTIL RECENTLY WHILE STOPPED AT A TRAFFIC LIGHT MY CAR WILL LOOSE POWER AND THE LOW ENGINE PRESSURE LIGHT BEEPS 3 TIMES. AS THIS HAS PROGRESSED MY VEHICLE IS NOW UN DRIVEABLE. I TOOK MY VEHICLE TO LINCOLN DEALER IN SPOKANE WA AND WAS TOLD THE BRAKE BOOSTER WAS FAILING AND THERE WAS AN ACTIVE RECALL FOR THIS ISSUE BUT THEY WERE UNABLE TO REPAIR BECAUSE MY VIN # WASN'T SHOWING THAT MY VEHICLE WAS INCLUDED IN RECALL. PLEASE HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327190June 3, 2020
ENGINE
WHILE DRIVING SHUTS OFF WITHOUT WARNING. DARK DASHBOARD AND NO STEERING. HAS HAPPENED TWICE, ONCE ON A CITY STREET AND ONCE ON THE INTERSTATE IN DRY ROAD CONDITIONS. AFTER WAITING A FEW MINUTES IT RESTARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326497May 29, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOWLING GREEN LINCOLN AUTO SALES (1079 N MAIN ST, BOWLING GREEN, OH 43402) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED PARTS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATES THAT REPAIRS FOR THE RECALL HAVE BEEN COMPLETED. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325836May 25, 2020
SERVICE BRAKES
AROUND SEPTEMBER 2019, THE BRAKE BOOSTER ON MY LINCOLN MKX BEGAN FAILING, GETTING WORSE AND WORSE QUICKLY. IT GOT TO THE POINT THAT I HAD TO ALMOST STAND WITH TWO FEET ON THE BRAKE TO MAKE THE CAR STOP. (WHICH WAS FRIGHTENING WHEN I WAS TRYING TO STOP THE CAR BEFORE HITTING THE ONE IN FRONT OF ME, EVEN THOUGHT I WAS ONLY GOING ABOUT 30-40 MPH). WHEN I PRESSED THE BRAKE THE PEDAL WOULD SLIGHTLY DEPRESS, THEN HISS AND THEN WITH MY INCREASED PRESSURE ON THE BRAKE PEDAL IT WOULD DEPRESS FURTHER, SEEMINGLY CLOSE TO THE CAR FLOOR. THE CAR BECAME INCREASINGLY DIFFICULT TO STOP. MY MECHANIC SAID MY BRAKE BOOSTER NEEDED REPLACED AND THAT THERE WAS AN EXTENDED WARRANTY ON THE PART. I PURCHASED THE CAR USED. I CALLED FORD AND GAVE THEM MY VIN NUMBER AND THEY SAID THAT THE BAD PARTS STOPPED BEING USED IN MARCH OF 2013 AND THAT MY CAR WAS PRODUCED IN MAY OF 2013. WELL OBVIOUSLY SINCE I HAD THE EXACT SAME PROBLEM AS THAT WHICH WAS THE SUBJECT OF THE RECALL, THE BAD PART WAS USED IN MY CAR AS WELL. FORD OPENED A CASE (#24559511K4) BUT REFUSED TO COVER THE REPAIR. I HAD TO PAY OUT OF POCKET TO HAVE MY CAR REPAIRED SINCE IT WAS DANGEROUS TO CONTINUE TO DRIVE. THE MILEAGE ON THE CAR AT THE TIME OF REPAIR IN OCTOBER 2019 WAS 110,334. I BELIEVE THE FORD SHOULD REIMBURSE ME FOR THE COST OF THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323414May 5, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE VEHICLE WILL INITIALLY HAVE THE SPEED ODOMETER DROP TO 0 MPH WHILE STILL MOVING. A "WRENCH" LIGHT WILL ILLUMINATE ALONG WITH THE AIRBAG LIGHT. THE VEHICLE WILL LOSE POWER AND NOT SHIFT PROPERLY. ONCE THE VEHICLE COMES TO A STOP, THE DRIVER MUST PUSH THE ACCELERATOR DOWN UNTIL THE TACH READS APPROX. 3000 RPMS BEFORE THE VEHICLE WILL START MOVING AGAIN. WHEN IT IS MOVING IT SHIFTS ERRATICALLY AND "BANG" THE GEARS. IF THE DRIVER, AFTER STOPPING, TAKES THE VEHICLE OUT OF DRIVE AND PUTS IN REVERSE, IT BANGS THE TRANSMISSION SO HARD IT FEELS IT GOING TO DROP OUT OF THE VEHICLE. THIS HAPPENED TO ME A NUMBER OF TIMES. THE IMAGE I ATTACHED I WAS GOING 55 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321063April 14, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE GOING AROUND A CURVE AT 15 MPH, THE VEHICLE SLED ON SOME BLACK ICE AND LANDED IN A DITCH. THE FRONTAL DRIVER'S AND PASSENGER AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE HOOD, BUMPER, FENDER, MIRROR AND THE UNDERCARRIAGE WERE DAMAGED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED AWAY FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED YET. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11320937April 13, 2020
ENGINE, POWER TRAIN
WHILE DRIVING ON CITY STREETS, THE ENGINE UNEXPECTEDLY QUIT AND THE GEARS SWITCHED FROM DRIVE TO NEUTRAL ON ITS OWN. THIS HAS HAPPENED 5 TIMES SO FAR. IT IS DANGEROUS AND COULD BE LIFE THREATENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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