Lincoln MKX Complaints

1,418 consumer complaints on file.

#11351747August 28, 2020
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY AT OVER 70 WITH MY WHOLE FAMILY IN THE VEHICLE THE VEHICLE SIMPLY STOPPED RESPONDING AND WENT INTO WHAT I HAVE NOW BEEN INFORMED IS LIMP MODE BY THE GRACE OF GOD WE SURVIVED THIS FRIGHTENING EXPERIENCE ON ANOTHER INSTANCE AFTER THAT ANOTHER CAR HIT ME THANKFULLY NO DAMAGE, WHILE DOING SOME RESEARCH I SEE THERE IS A SAFETY CAMPAIGN 13NO3 BUT FOR SOME REASON THIS MODEL WAS NOT INCLUDED. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE AND BELIEVE THIS VEHICLE AND OTHERS LIKE IT HAVE A SERIOUS SAFETY ISSUE THAT IS GOING TO COST SOMEONE THERE LIFE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11351655August 27, 2020
SERVICE BRAKES, ENGINE, SUSPENSION
I HAVE HAD NUMEROUS ALIGNMENTS AND TIRES SINCE GOT THIS VEHICLE LAST YEAR AND NOW IT'S SHACKING, RIDES LIKES I HAVE A FLAT OR WEAVING UP AND DOWN AND STARTING TO PULL/ STOP WORKING WHILE DRIVING AND CAN'T FIND ANYTHING WRONG STILL HAS ALL ORIGINAL PARTS! LIGHTS GO THRU BULBS AND CAN'T SEE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351658August 27, 2020
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
HAD ALL AIR FILTERS REPLACED AND AIR UNIT REPLACED DUE TO OVER HEATING BUT STILL WHEN TURN AIR ON AND ON SEATS JUMPS OR LOSES THROTTLE AND LIGHTS GO OFF AND AT TIMES SEATS RE ADJUST WHILE DRIVING, KEEPS HAPPING CAN'T FIGURE IT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351426August 26, 2020
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR WAS IN MOTION AT 65MPH ON A 4 LANE FREEWAY TRAVELING IN LANE 2 OR 3. IT MADE A LOUD THUD AND THE WRENCH ICON APPEARED ON THE DASHBOARD. AT THE SAME TIME, THE GAS PEDAL NO LONGER PROVIDED ACCELERATION AND THE ONLY THING I COULD DO WAS COAST TO A STOP, WHILE MANEUVERING THE VEHICLE TO THE SHOULDER. AFTER STOPPING I RESTARTED THE CAR AND IT FUNCTIONED PERFECTLY FINE. THE WRENCH LIGHT WAS NO LONGER ILLUMINATED. TWO MONTHS LATER IT HAPPENED AGAIN WHILE IN A FORWARD MOTION ON CITY STREETS...MADE A LOUD THUD, THE WRENCH ICON APPEARED. I WAS AT THE WEST SIDE OF A 4 LANE INTERSECTION AND BARELY HAD ENOUGH POWER TO COAST THROUGH THE INTERSECTION AND PULL OVER ON THE EAST SIDE. AFTER SHUTTING THE CAR OFF, IT STARTED UP FINE AGAIN. I AM AFRAID TO DRIVE IT NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351125August 25, 2020
UNKNOWN OR OTHER
I'M NOT SURE IF THIS IS CONSIDERED A DESIGN FLAW, BUT I DO CONSIDER THIS A SAFETY ISSUE. WHILE DRIVING, I HAVE REACHED OVER TO PRESS THE BUTTON TO TURN ON MY RADIO AND MY CAR HAS TURNED OFF AND I HAVE TO COME/ROLL TO A COMPLETE STOP TO RESTART THE CAR. AFTER THIS HAPPENED A FEW TIMES, I REALIZED I WAS PRESSING THE BUTTON LOCATED NEXT TO THE RADIO BUTTON. THE BUTTON I WAS PRESSING WAS THE START/STOP BUTTON. LUCKILY I HAVE DONE THIS WHILE DRIVING AROUND MY SMALL TOWN, BUT IT WOULD CAUSE AN ACCIDENT IF THIS HAPPENED ON A 4-8 LANE HIGHWAY. IN ORDER TO MAKE SURE THIS DOES NOT HAPPEN AGAIN, NOW I CONSCIOUSLY LOOK OVER BEFORE I TURN ON MY RADIO WHICH MEANS I TAKE MY EYES OFF THE ROAD FOR A FEW SECONDS. I WISH I COULD HAVE BEEN AWARE OF THIS WHEN I BOUGHT CAR TO AVOID THIS EVER HAPPENING. I AM PROVIDING A PICTURE TO SHOW THE SETUP OF THE BUTTONS. THIS OCCURRED AFTER I PURCHASED MY VEHICLE IN 2017, BUT I HAPPENED UPON THIS WEBSITE AND FELT THIS WARRANTED A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350976August 24, 2020
SEATS
A PIECE OF PLASTIC BROKE ON THE POWER SEAT ACTUATOR, ALLOWING THE SEAT TO CHANGE POSITION UNEXPECTEDLY, PARTICULARLY WHEN ACCELERATING.. THE MANUFACTURER DOES NOT SELL THE BROKEN POWER SEAT ACTUATOR SEPARATELY. INSTEAD, IT WANTS $1100 TO REPLACE THE ENTIRE SEAT BASE. THE RESULT IN THAT PEOPLE CANNOT AFFORD TO GET THIS SAFETY ITEM FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350288August 19, 2020
UNKNOWN OR OTHER
FRONT PASSENGER DOOR AJAR WARNING LIGHT. DOME LIGHT STAYS LIT AND UNABLE TO LOCK DOORS AUTOMATICALLY.. I RECEIVED A RECALL NOTICE FOR THE DRIVER SIDE BUT NOT PASSENGER SIDE. ALSO THE RECALL HAS MILEAGE LIMITS. IT STARTED ONLY PERIODICALLY IN 2019, BUT NOW IS CONSTANT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349995August 18, 2020
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
A VALVE STICKS IN THE HYDRAULIC CONTROL UNIT OF THE ANTI LOCK BRAKE SYSTEM WHEN IT IS ACTIVATED WHEN HEAVY BRAKING THAT CREATED A VERY SOFT BRAKE PEDAL WHEN BRAKING BECAUSE BRAKE FLUID IS BEING DIVERTED THRU THE ABS SYSTEM WHEN IT SHOULDN'T BE. I NOTICED THERE WAS A SAFETY RECALL ON FORD, LINCOLN'S UP TO A 2010 MODEL. THERE NEEDS TO BE A RECALL ON MY MODEL VEHICLE ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349214August 14, 2020
ELECTRICAL SYSTEM
DOOR AJAR WARNING WHILE REAR DRIVER SIDE DOOR IS CLOSED. WHEN THE DOOR IS CLOSED, THE DOOR AJAR LIGHT STAYS ON AND THE DOORS NEVER LATCH WHILE DRIVING. WHICH AFFECTS SEVERAL ELECTRICAL COMPONENTS SUCH AS, AUTOMATIC DOOR LATCHS, ALARM SYSTEM, COURTESY LIGHTS AND OTHER ELECTRICAL COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349308August 14, 2020
POWER TRAIN
IN REGARDS TO MY 2013 LINCOLN MKX, THE AUTOMATIC TRANSMISSION FREQUENTLY DOES NOT ENGAGE IN PARK --- ABOUT HALF THE TIME. WHEN STATIONARY, THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER IS PUSHED INTO THE "P" POSITION, BUT THE VEHICLE WARNS VIA A DINGING AND DASH WARNING THAT IT IS NOT IN PARK. STATIONARY LOCATIONS INCLUDE MY GARAGE, WHICH IS LEVEL, AND PUBLIC PARKING LOTS, WHICH ARE TYPICALLY LEVEL IN MY AREA. THERE IS AN EXISTING RECALL FOR THE 2013 LINCOLN MKX (NTSA CAMPAIGN NUMBER: 14N393000), WHICH REGARDS A DEFECTIVE "HALF-SHAFT DISENGAGEMENT". IT INCLUDES COMMENT THAT UNTIL REPAIRED, WHEN STOPPED TO ENGAGE THE PARKING BRAKE OR THE VEHICLE COULD ROLL AWAY. I DO NOT KNOW WHETHER THAT RECALL INVOLVES THE PROBLEM WITH MY LINCOLN. A SEARCH WAS PERFORMED ON YOUR WEBSITE FOR A RECALL ON MY VEHICLE USING ITS VIN, BUT NO RECALL WAS FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348542August 11, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V226000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MAC HAIK JACKSON CHRYSLER DODGE JEEP RAM 5395 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS 39206 (844) 332-1864 WHO STATED THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344145August 9, 2020
UNKNOWN OR OTHER
THE VEHICLE BREAKS KEEP GOING OUT. I JUST HAD TO GET THE BRAKE BOOSTER AND ANOTHER PART FIX THAT'S CONNECTED WITH THE BRAKES DONE IN FEBRUARY AND NOW IN AUGUST THE SAME THING IS HAPPENING THE VEHICLE WILL NOT STOP OWN IT'S ON UNLESS YOU PRESS THE PEDAL ALL THE WAY DOWN AND IT STILL HARD TO STOP. DRIVING THE VEHICLE IS VERY HARD TO DO WITH THE SAME PROBLEM HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342784August 2, 2020
ELECTRICAL SYSTEM
RECALL NOTICE 19S41. RECEIVED NOTIFICATION ON 5/2/2020 THAT PARTS ARE AVAILABLE. CONTACTED LOCAL DEALERSHIP, FELIX SABATES LINCOLN, ON 5/5/2020 TO SCHEDULE RECALL. WAS TOLD AT THE TIME, THEY HAD TO ORDER THE PART FOR RECALL AND IT WILL BE APPROXIMATELY 2-3 WEEKS. ON 6/2/2020, I MADE ANOTHER CALL ASKING FOR UPDATE ON RECALL PARTS.WAS TOLD THAT PART HAS NOT ARRIVED AND IT WILL BE ANOTHER 2 WEEKS. CALLED AGAIN ON 6/15/2020 FOR UPDATE. AGAIN WAS TOLD STILL WAITING ON PARTS. MAYBE ANOTHER 2 WEEKS. CALLED AGAIN ON 7/1/2020 AND WAS TOLD PARTS STILL HAVE NOT ARRIVED. THE GAVE THE REASONING AS COVID-19 AS THE PROBLEM FOR DELAY IN RECEIVING PARTS. CALLED LINCOLN ON 7/13/2020 AND WAS TOLD TO CONTACT LOCAL DEALERSHIP FOR UPDATE. CALLED DEALERSHIP AGAIN ON 7/29/2020 AND HAVE NOT RECEIVED A CALL BACK AS OF 8/2/2020. THIS HAS BEEN GOING ON FOR 90 DAYS AND I BELIEVE THIS TO LONG FOR THE RECALL FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341998July 29, 2020
SERVICE BRAKES
WHEN USING THE BRAKES THE PEDAL GOES ALL THE WAY TO THE FLOOR AND STOPS SLOWLY. THIS IS DONE WHILE DRIVING REGARDLESS WHAT SPEED. THE BRAKES WOULD RETURN AND GO BACK OUT RANDOMLY. I HAVE THE BRAKES GO OUT ON HIGHWAY AND CITY STREET AS WELL AS IN PARK OR IN GEAR. BRAKE BOOSTER RECALL WAS DONE AND THE PROBLEM PERSISTED. RETURNED TO LINCOLN AND DIAGNOSTIC WAS DONE STATING NEEDING TO REPLACE BRAKE MASTER CYLINDER AND HYDRONIC CONTROL. THE HYDRONIC CONTROL NEEDS TO BE RECALLED. THE PRICE CAN GO OUT WITHOUT WARNING AND CAUSE VEHICLE NOT TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342003July 29, 2020
STRUCTURE:BODY
WHEN SHUTTING PASSENGER DOOR LATCH, LATCH WILL NOT MOVE TO GRIP INNER PART OF THE DOOR. THIS WILL CAUSE THE DOOR TO BOUNCE BACK OR NOT CLOSE. THIS USUALLY OCCURS WHEN EXISTING OR ENTERING CAR. OPEN DOOR WARNING WILL REMAIN ON UNTIL LATCH IS PROPERLY HOOKED.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11341631July 27, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THE POWER BRAKE BOOSTER FAILED WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED. THE CONTACT STATED THAT ADDITIONAL FORCE WAS APPLIED ON THE BRAKE PEDAL TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT HE WAS NOT AWARE OF ANY WARNING LIGHTS BEING ILLUMINATED. THE CONTACT CALLED BRONDES FORD LINCOLN MAUMEE (1475 ARROWHEAD RD, MAUMEE, OH 43537), AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT MADE AN APPOINTMENT WITH AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE REPAIRED WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341268July 24, 2020
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE BOOSTER AND THE ABS MODULE FAILED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING UP HIS DRIVEWAY. THE CONTACT STATED THAT THE FAILURE WAS CAUSED BY A DEFECT IN THE HYDRAULIC CONTROL UNIT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD OF OCALA INC (2816 NW PINE AVE, OCALA, FL 34475), AND WAS REPAIRED UNDER WARRANTY. THE WARRANTY COVERED THE ABS MODULE BUT NOT THE HYDRAULIC CONTROL UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 90,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341146July 23, 2020
POWER TRAIN, WHEELS
I WAS DRIVING 35 MPH ON SINGLE LANE ROAD. ALL WHEEL DRIVE OFF CAME ON AND CAR STOPPED. LUCKILY NOBODY REARENDED ME. SAME THING HAPPENED TO OUR FRIEND'S 2014 MKX. TURNED ENGINE OFF AND DROVE TO DEALER. THEY COULD NOT REPRODUCE THE ERROR SO THEY COULD NOT FIX IT. NEXT TIME IT HAPPENS IT WOULD PROBABLY KILL ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340862July 22, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED RIVERSIDE FORD LINCOLN LOCATED AT 2089 RIVERSIDE DR, MACON, GA 31204, AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED SHE HAS CALLED NUMEROUS TIMES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338627July 10, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. OLIVER FORD LOCATED AT 1001 E JEFFERSON ST, PLYMOUTH, IN 46563, (574) 935-1001, AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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