Lincoln MKS Complaints

374 consumer complaints on file.

#11165214January 4, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
OUTSIDE TEMP 27 F. OPENED FRONT PASSENGER DOOR AND IT WOULD NOT STAY SHUT. HAD TO USE ROPE TO TIE PASSENGER DOOR TO REAR DOOR BEHIND DRIVER TO KEEP IT SHUT SO I COULD GO TO EYE DOCTOR, A THREE HOUR DRIVE AWAY. AS TEMPERATURE HAS RISEN, IT SEEMS TO BE LATCHING TO STAY SHUT NOW, BUT I DO NOT TRUST IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156729December 7, 2018
UNKNOWN OR OTHER
A/C RANDOMLY GOES TO HIGHEST SETTING AND YOU CAN'T ADJUST IT OR TURN IT OFF. TYPICALLY HAPPENS IN EXTREME TERMPERATURES (HOT AND COLD). BEEPING NOISE AS IF YOU ARE PRESSING THE BUTTONS IS CONTINUOUS. WAS ADVISED IT WAS A FAULTY FCIM BUT THE PART "IS ON BACK ORDER" AND NO ONE CAN ADVISE WHEN THIS PART WILL BECOME AVAILABLE. IN DOING RESEARCH, THE FCIM PART SEEMS TO BE FAILING IN MANY VEHICLES AND EVERYONE HAS THE SAME COMPLAINT - THEY CAN'T GET ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149835November 7, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 60 MPH, THE GEAR SHIFT LEVER MOVED FROM AUTO TO AUTO/MANUAL MODE INDEPENDENTLY. WOLTZ & WIND FORD (LOCATED AT 2100 WASHINGTON PIKE, CARNEGIE, PA 15106, (866) 384-2889) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144985November 2, 2018
STEERING
2010 LINCOLN MKS POWER STEERING WOULD NOT FUNCTION, DID THIS 5 TIMES . HAD TO TURN CAR OFF TURN STEERING VERY HARD A COUPLE TIMES AND THEN RESTART POWER STEERING RETURNED. LAST TIME THIS HAPPENED 10/31/2010
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143512October 28, 2018
AIR BAGS
TAKATA RECALL. PARTS ARE NOT AVAILABLE FOR REPLACEMENT SINCE MAY OF 2018. NOTHING HAS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142853October 26, 2018
ENGINE
TL* THE CONTACT CALLED ON BEHALF OF THE VEHICLE OWNERS OF A 2013 LINCOLN MKS. WHILE THE VEHICLE WAS PARKED IN THE GARAGE WITH THE ENGINE RUNNING, THE CONTACT'S PARENTS LEFT THE VEHICLE UNATTENDED AND ENTERED THEIR HOME. THE VEHICLE WAS EQUIPPED WITH KEYLESS ENTRY THAT DID NOT CHIME TO ALERT THE DRIVER THAT THE ENGINE REMAINED ACTIVE. AS A RESULT, CARBON MONOXIDE FILLED THE GARAGE AND THE HOME, CAUSING FATAL INJURIES TO THE CONTACT'S PARENTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED, BUT NO RESULTS WERE AVAILABLE AT THE TIME OF THE COMPLAINT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS UNAVAILABLE. *DT UPDATED 12/03/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#11140389October 15, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE THE CONTACT WAS DRIVING 40 MPH WITH THE SEAT BELT FASTENED, A DEER CRASHED INTO THE FRONT DRIVER'S SIDE CORNER PANEL, GRILL, WINDSHIELD, AND BUMPER. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE AIR BAGS IMPACTED THE CONTACT'S ABDOMEN AND PELVIC AREA, BUT THERE WERE NO INJURIES. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AND SMOKE EMERGED FROM THE AIR BAGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11140500October 15, 2018
STEERING
MY STEERING WENT BAD WHERE I COULDN'T STEER - IT WAS LOCKED. I HAD THE RACK & PINION REPLACED AND IT HAPPENED AGAIN. FOUND OUT THERE WAS A RECALL ON THE STEERING PROBLEM AND LINCOLN DEALERS ARE SAYING THAT IT'S TOO LATE TO COVER BECAUSE I HAVE 86,000 MILES. I SPENT OVER 2200 TO REPAIR THIS PROBLEM. I FEEL THEY NEED TO REIMBURSE ME BECAUSE THIS WAS A RECALL! HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133542October 5, 2018
ENGINE
KEYLESS IGNITION DEATHS, RINA & PASQUALE FONTANINI PASS RULES & REGULATIONS ON KEYLESS AUTOS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#11130950September 24, 2018
STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SCHUMACHER LINCOLN OF DELRAY (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 454-1800) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED IN THE RECALL AND IT WAS EXTREMELY UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD COVER $1,800 OF THE REPAIR COST. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120446August 16, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE AIR CONDITIONER UNIT. THE CONTACT NOTICED THAT THE AIR CONDITIONER WOULD CHANGE FROM COOL TO EXTREMELY HOT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GENE MESSER FORD OF AMARILLO (3400 SONCY RD, AMARILLO, TX 79119, (806)-355-7471) WHERE IT WAS DIAGNOSED THAT THE FRONT CONTROL INTERFACE MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119593August 13, 2018
UNKNOWN OR OTHER
8/3/2018 @ 31000 MILES A/C STOPPED BLOWING. JUST BEFORE THIS, NOTICED TEMP ROSE FROM 72* TO 85* AND HI. IMMEDIATELY DROVE TO MY LOCAL FORD DEALER. REPLACED BLOWER($400). 3MILES FROM REPAIR, THE BEEPING OF RISING TEMP OF SYSTEM BEGAN, NOT REPAIRED. I CALLED MY SERVICE REP, TOLD TO RETURN. IT WAS FRIDAY. @4:20 PM. I CHOSE TO RETURN AFTER THE FOLLOWING WEDNESDAY. I EXPECTED TO HAVE TOLEAVE THE CAR, OVER THE WEEKEND, AND NEEDED IT ON TUESDAY/WEDNESDAY. MADE APPOINTMENT FOR THURSDATY @8AM. DIAGNOSED ON FRIDAY, 8/11/2018 AS FAULTY FCIM MODULE, AN ITEM ON BACKORDER, UNAVAILABLE, AND DISCONTINUED! OUCH 8 MONTHS OFF OF FACTORY WARRANTY AND MY SWEET RIDE IS UNREPAIRABLE DUE TO A DISCONTINUED MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112055July 17, 2018
SERVICE BRAKES
BREAKS ON LONDON MKS 2009, THE BREAKS ON THIS CAR CONTINUER TO HAVE PROBLEMS. I HAVE TAKEN IT TO MULTIPLE SHOPS AND NO-ONE CAN FIND THE PROBLEM. I HAVE REPLACED THE MASTER CYLINDER, BREAKS, ROTOR, CHECKED BREAK LINE AND THEY ARE ALL GOOD AND CONTINUE TO GREASE THE CALIPER PINS. BREAKS GO TO FLOOR WHEN TRYING TO STOP, REPLACE THE BREAKS AND ROTORS WAY TO OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111204July 13, 2018
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO CEDAR CITY FORD LINCOLN (1010 N MAIN ST, CEDAR CITY, UT 84721, (435) 586-9435), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102756June 20, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE
TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. IN ADDITION, THE VEHICLE MADE AN ABNORMAL CLICKING SOUND AND THE AIR CONDITIONER INDEPENDENTLY TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE COULD BE RELATED TO A MALFUNCTIONING FUEL PUMP. THE CONTACT SCHEDULED AN APPOINTMENT WITH COLONIAL FORD (120 FEDERAL RD #126, DANBURY, CT 06811, (203) 748-3503) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102795June 20, 2018
ELECTRICAL SYSTEM, SUSPENSION
REAR DRIVER SIDE SUSPENSIN COIL SPRING BROKE WHILE BACKING OUT OF DRIVEWAY. ALSO ON THE ELECTRICAL END, THE POWER LOCKS RATTLE TO THE OPEN & CLOSE POSITION CONSTANTLY ON DRIVERS SIDE & REAR PASSENGER SIDE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098615May 29, 2018
ELECTRICAL SYSTEM, ENGINE
[XXX] DIED AS WELL AS 30 OTHERS LIKE GUINEE PIGS FOR BIG AUTO PROFIT OVER SAFETY. THEY HAD THE CHANCE TO REGULATE IN 2011 AND FAILED THANKS [XXX] CELL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
2
#11089531April 22, 2018
STEERING
I WAS DRIVING ON THE HIGHWAY AND THE POWER STEERING TOTALLY FAILED! I HAD TO QUICKLY GET TO AN EXIT AND HAVE MY VEHICLE TOWED ON THE BACK OF A FLATBED. I CHECKED THE RECALLS ON MY VEHICLE AND THERE IS AN OUTSTANDING ELECTRONIC STEERING RECALL, BUT SUPPOSEDLY THERE IS SOME WAY THAT LINCOLN/FORD CONNECTS THE VIN TO THE RECALL AND SAID THAT MY VEHICLE WAS NOT COVERED. I DON'T BELIEVE IT. MY VEHICLE IS UNDRIVEABLE. I NEED TO FIND OUT HOW THIS COULD HAPPEN AND HOW I CAN HAVE THE VEHICLE COVERED UNDER THE RECALL OF THE OTHER MODELS THAT ARE INCLUDED IN THE RECALL OF THE 2013 LINCOLN MKS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085059April 14, 2018
FUEL/PROPULSION SYSTEM
ENGINE BEGAN TO RUN ROUGH AND MISFIRE WHILE TRYING TO ACCELERATE ON THE INTERSTATE, FOLLOWED BY A COMPLETE LOSS OF POWER AND VIOLENT SHUDDERING. BIG CONCERN WHEN TRYING TO PASS OTHER VEHICLES, AS I WAS ALMOST REAR ENDED BY A TRACTOR TRAILER. PROBLEM BECOMES WORSE AND MORE FREQUENT WHEN TRYING TO ACCELERATE UP HILLS. FOUND OUT THIS PROBLEM IS ADDRESSED IN FORD TSB 11-08-19, MOST LIKELY CAUSED BY POWERTRAIN CONTROL MODULE LOSING CALIBRATION. THIS INFORMATION WAS MADE KNOWN TO SERVICE WORKERS, BUT NOT CAR OWNERS. PROBLEM EVENTUALLY RESULTED IN THE BURNING OUT OF THE CAR'S BANK 2 CATALYTIC CONVERTER, SPARKS PLUGS, AND IGNITION COILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080615March 21, 2018
STEERING
THE RUDDER OF MY VEHICLE GETS VERY HARD, AND WHEN I DRIVE IT SEEMS THAT THE WHEELS OF STEERING DO NOT HAVE STABILITY, IT SEEMS A PROBLEM OF THE POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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