Land Rover Range Rover Sport Complaints

645 consumer complaints on file.

#11681435August 18, 2025
STEERING
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated that while the vehicle was at the dealer for maintenance, the contact requested the independent mechanic to run a diagnostic test on the vehicle. The contact was informed that the steering knuckle was fractured. While an independent mechanic was attempting to remove the steering knuckle, the axle froze and seized in the hub. The contact was informed that the steering knuckle with the axle shaft assembly needed to be replaced. The contact was advised not to drive the vehicle due to the failure. The independent mechanic contacted the dealer to order the parts, and the dealer confirmed that the axle would freeze and seize inside the hub. The axle and steering knuckle were replaced, and the vehicle was repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 25V514000 (STEERING); however, the VIN was not included in the recall. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680703August 14, 2025
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
Had a recall. I wasn't available on the date or a week or so after the appointment date. An ex of mine that had no authority to take my Range Rover into the dealership for the recall to get fixed, used my driver's license to get a rental Land Rover to use while my Range Rover was supposedly being fixed for the leaking fuel tank recall. So, Land Rover didn't care that it wasn't me getting to drive a $70,000 Land Rover while mine was getting fixed for recall. I figure out what happened & where my vehicle was & got the rental back to me in order to go get my vehicle back. I got to take it home,2 days later transmission messed up wouldn't shift out of park,started over heating,& I had to pull it with a rope from the store back home to park it. When I looked under the vehicle cause I was trying to figure out why it was majorly overheating, I then realized the gas was just pouring out near the transmission pan, which is where the fuel line runs from the top of the gas tank. My recall was for the fuel tank leaking originally. Now, Land Rover refuses to fix this major safety hazard/defect, stating that the gas pouring out doesn't stem from the recall. Which is complete bullshit! Nothing was wrong with my vehicle when I bought it only a few months before I received the notice about the recall. Now, I can't drive it & it's sitting at the dealership that did the recall & didn't fix it. They towed it 2 days ago to their shop & called me the next day saying that the fuel pouring out & overheating doesn't have anything to do with recall or what they've done. Which is a lie. So, now my car is sitting up at the dealership off of DFW airport & they are expecting me to pay to get it towed back home & that they aren't going to fix my vehicle that they have totally destroyed. I can't get anyone to talk to me or return my calls. I can't get anyone to help me with this. They just hang up or give me a hard time about it & are denying what they have caused for my vehicle. PLEASE HELP ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680706August 14, 2025
FUEL SYSTEM, GASOLINE, POWER TRAIN
The contact owns a 2012 Land Rover Range Rover Sport. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The contact stated that while driving approximately 40 MPH, the "Transmission Fault" warning light illuminated, and the engine temperature gauge indicated that the engine was HOT. The contact pulled into a filling station and checked the coolant reservoir. The contact stated that the reservoir was slightly low, and she added a pint of water. The contact stated that the fluid started leaking underneath the vehicle near the front of the transmission. The contact later became aware that it was gasoline that was leaking. The contact became aware of the failure while refueling the vehicle. The contact called the manufacturer, who requested that the dealer pick up the vehicle. The dealer towed the vehicle to the service department. The vehicle was not yet diagnosed or repaired. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677749August 1, 2025
ENGINE
On 4/13/2025 as my husband and I were exiting the Zoom Express Car Wash, vehicle accelerated as I shifted from neutral to drive. As shown in the footage, I was unable to brake and stop the vehicle. After attempting to brake several times, my husband shifted the gear shift from drive to neutral and the vehicle rolled to a complete stop. The impact of hitting two barriers, two curbs and ditch caused back injury. Germain Land Rover was unable to reproduce the malfunction due to the vehicle was inoperable. Germain Land Rover was unable to identify any failures. The vehicle's alarm engaged as we were going through the car wash. Please provide an email to forward the accident footage I received from Zoom Express Car Wash.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11677325July 30, 2025
ENGINE
On 27 July 2025, my 2024 Range Rover Sport, suffered a sudden and catastrophic engine fire while driving shortly after an overheating warning appeared. This occurred approximately two weeks after routine maintenance at a Land Rover dealership. My VIN is not listed in the current recall range, but the defect, symptoms, and safety hazard are identical to vehicles included. This strongly suggests either: 1. Incomplete VIN capture in the recall scope, or 2. A related but unaddressed defect with the same catastrophic consequences. The fire completely disabled the vehicle, placed my safety at extreme risk, and caused total loss. Given the life-threatening nature of this defect, I request NHTSA investigate to: * Expand Recall N908 to include my VIN and any similarly affected units, and * Require Land Rover to remedy and compensate impacted owners.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11676894July 29, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM
I am reporting a significant safety issue related to my 2020 Land Rover Range Rover Sport involving sunroof water intrusion that has caused serious electrical failures throughout the vehicle. Shortly after owning the vehicle, I began to notice water leaking from the sunroof area, which has now caused malfunctions in the electrical system. These include: •Unresponsive or erratic infotainment and dashboard displays •Malfunctioning electronic safety features •Water pooling near or inside the footwell •Warning lights and errors on the instrument panel •Intermittent failure of lights, power seats, and other electronic systems This defect poses a safety hazard because electrical components exposed to water may fail while the vehicle is in operation, possibly leading to loss of vehicle control, disabled safety systems (e.g., airbags or brakes), or electrical shorts that could result in a fire. Upon researching, I discovered that this is a known issue in multiple Land Rover and Range Rover models, including Technical Service Bulletins (TSBs) issued in prior years. It appears to stem from poor drainage design or faulty sunroof seals, and the location of sensitive electronic modules beneath areas prone to leaks. I am requesting that the NHTSA investigate this issue to determine whether it qualifies for a recall, and to ensure Land Rover is held accountable for resolving what appears to be a widespread and dangerous design flaw. Please contact me for additional documentation, photos, or repair records. I am currently working with a dealership, and I may pursue action under New Jersey’s Lemon Law if this is not resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672663July 11, 2025
ELECTRICAL SYSTEM, ENGINE
My vehicle as well received an electric fault message shortly before loosing all electrical power. When I say all I mean all as if someone removed the battery from the car. The issue that was described to me from the service department was the low voltage (12v) to high voltage (48v) I think dc to dc converter shorted out. They said this was the first device after the battery and contained all the battery saftey circuits. It allowed the LiFo battery to reach zero volts and they didn't replace the battery afterwards. When this happened I lost all power steering, lights, ability to use the roadside assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672656July 11, 2025
ELECTRICAL SYSTEM, ENGINE
My vehicle lags using the accelerator. If you press the gas it taskes 10 seconds for the vehicle to begin moving unless you give it around 40% accelerator then it jumps uncontrollably forward. This happens everyday. I drive this vehicle constantly and the more I drive it the worse it gets. I feel the electric traction motor doesn't engage because of any number of reasons. I bring it to the shop and they charge the battery. After that it works fine for a few days then begins again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671106July 3, 2025
SEAT BELTS:REAR/OTHER:ANCHORAGE
The contact owns a 2024 Land Rover Range Rover Sport. The contact stated that while activating the second row intelligent seat fold the contacts right arm had become trapped and pinned between the seat and the seat did not retract. The contact was unable to free the arm and police and EMS was called to the scene. The police officers was able to enter the vehicle and lift the second row seat and the contacts arm was freed. The contact sustained bruising to the arm and was treated at the scene. The manufacturer and local dealer was not yet contacted. The failure mileage was 9600.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11670951July 2, 2025
STEERING, SUSPENSION
My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667837June 18, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Oil leak and coolant leak took it to dealership while under warranty and they claimed no issues even though I saw the stains on my garage floor and had gear shift issues and black out info camera as well. Car under 70k miles and not end of warranty date but is the end of warranty mileage. Didn’t feel safe on the freeway, had power loss when it was time to restart the car and had smoke under the hood which may result in a fire in the engine compartment that could spread throughout the vehicle. This issue has led to power loss and difficulty controlling the vehicle, increasing the risk of accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667322June 17, 2025
SUSPENSION
Steering knuckle on the driver and passenger side of my vehicle are cracked. Defects have been confirmed by JaguarLandRover Vancouver in British Columbia. I called JLR in Lynnwood, WA and Bellevue, WA as well as JLR North America and have been told the fix has not yet been determined. The fix is to replace the broken parts, this isn't hard to figure out. Now I'm going to have to pay to get this fixed and cross my fingers I get properly reimbursed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665677June 9, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VIN# [XXX] I reported complaints during all of my routine oil changes that I had a coolant leak and it smelled like something was burning under my hood. I also told them that I had coolant on my garage floor and that my gears were stalling on my vehicle. I reported these issues when my car had under 10,000 miles and again at the 20,000 mile range. They stated they saw no issues or related recalls. I believe I was intentionally lied to because my car was under warranty at the time and they didn’t want to address the issues. I asked for them to check again prior to the expiration of the factory warranty they said they found nothing. I now have 69k miles and the issues that I’m experiencing surely didn’t happen over night/ Recently when my oil change light came on another light came on as well. I asked the dealership to look into it but they refused unless I paid $265. I went to another repair shop and the identified several issues (codes) PCM issues that would explain the issues that I reported over the years and none of the recalls were looked into. I purchased my car new during Covid and did not have a lot of face to face contact so I thought I purchased the extended warranty and now realize that I did not. I have reported these issues well before the end of the warranty period and believe that my car should be inspected immediately because I now fear for my safety and the safety of my family. I now have the following codes showing on my vehicle: Engine P00B0-49 June 7, 2025 11:16 AM P3498-86 P2170-11 P21A0-84 P21A1-84 P219F-84 U0080-87 P26CB-72 Turbocharger/Supercharger Boost Control B Module Performance Internal Electronic Failure Cylinder 1 Deactivation Performance Signal Invalid Exhaust Pressure Regulator Vent Solenoid Control - Circuit Low Circuit Short To Ground Cylinder 5 Air-Fuel Ratio Imbalance Signal Below Allowable Range Cylinder 6 Air-Fuel Ratio Imbalance Signal Below Allowable Range Cylinder 4 Air-Fuel Ratio Imbalance Signal Below Allowab INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11665658June 8, 2025
ENGINE, POWER TRAIN, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I reported issues with my car stalling, front and rear camera going blank and smoking under my hood, in addition leaking coolant. I immediately requested for the dealership to inspect the vehicle and I smelled coolant and saw the coolant on my garage floor the dealership stated they did not find anything. This occurred during my first oil change at around 6,000 miles. It happed again at the second one as well. I had the same issue when I got my oil changed amongst other issues no issues detected. I went to the dealership to get an oil change and the code P00B0-49 was showing the dealership asked if I wanted to pay $265 to diagnose the vehicle I stated I would not because these issues didn’t happen overnight and there could be potential recalls not addressed when they should have been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665288June 6, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2025 Land Rover. The contact's stated that while the contact's husband was reversing, the back-over prevention camera system did not function as intended. The contact stated the image was not displayed, and the alert did not function as intended. The contact's husband crashed into a parked vehicle. The vehicle was unoccupied. The vehicle's front driver's door was damaged. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11665111June 5, 2025
FUEL/PROPULSION SYSTEM, ENGINE, SUSPENSION
I am writing to formally file a complaint regarding a prolonged and troubling service experience at Jaguar Land Rover Buckhead, related to my 2018 Range Rover Sport (approximately 49,000 miles), and to express dissatisfaction with the handling of a prior related incident. My vehicle has been the dealership approx. 2 weeks with no loaner and me missing days from work and not able to transport my children to school. For past context, In 2023, I experienced a faulty ground stud issue that left me stranded on the highway during my morning commute. I later learned this exact issue had been subject to a recall on the Discovery model — but not on mine — despite identical symptoms. As a result, I was issued a $675 Owner Loyalty Certificate (OLC) by Molly B. of Land Rover USA, which I appreciated, but which I believe did not fully compensate for the risk and inconvenience caused. Recently, I returned to the another dealer, Jaguar Land Rover Buckhead, in May 2025 for a new issue. I was told there was a broken exhaust bolt that delayed repairs. I specifically asked the service advisor if I was responsible for the bolt breaking during service and was told I was not, though it was framed as a “common issue” across many vehicles. I respectfully disagreed, noting I’ve owned multiple vehicles with higher mileage and never encountered such a failure. I also suggested that if this is so common, it may reflect a design flaw that Land Rover should address. Additionally, I was misled by the service advisor, Cole Eidson, who sent me a message on Tuesday, May 28th, stating the bolt was already removed and the exhaust installation was underway. I later discovered this was not true, and that the bolt had not yet been extracted at the time of that message. This misrepresentation caused unnecessary confusion, delay, and loss of trust. This pattern — first with the unresolved ground stud failure, then with misinformation about repairs and unexplained delays — leaves me deeply disappointed with
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662735May 23, 2025
ENGINE
My truck has antifreeze leaking into engine causing it to overheat caused damage to my engine and now it’s not drivable. I took my truck to dealership which video dealership sent me states this issue but they were charging me an outrageous amount for repairs at Land Rover in Parsippany
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662555May 22, 2025
ENGINE
Driving on the 405 freeway with daughter and grandson the vehicle started slowing down with a low key battery message, it Engine broke down. No smoke or overheating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662370May 21, 2025
ELECTRICAL SYSTEM
I am filing this complaint to report neglect, unprofessional conduct, and refusal to take responsibility by Jaguar Land Rover Carlsbad during a manufacturer recall service. In December 2024, I took my Range Rover Sport to Land Rover Carlsbad for an N808 powertrain recall. I paid $299 for a diagnostic inspection, and the only issue reported was a diesel exhaust sensor. There was no mention of any issues with the oil level sensor, confirming it was fully functional at the time of drop-off. I authorized & paid for the repair of the diesel exhaust sensor repair to be completed during the powertrain repair. Following the recall service, the oil level sensor failed, resulting in a $4,500 repair. Extensive research and technician insight confirm that this recall can damage the oil sensor wiring if handled improperly. I believe the failure was caused during the recall service, especially considering: *No issue was present or diagnosed before the recall work. *Damage occurred immediately after. *Land Rover Carlsbad refuses to accept responsibility AFTER realizing cost Compounding the issue, the vehicle was returned without the windshield wiper housing installed, which I discovered while driving on the freeway at 65 mph with my children in the vehicle, during rainfall. Put our lives at risk. Also the design flaw: location of Oil Level Sensor (refer to NHTSA SSM73239). Despite multiple attempts to resolve this, General Manager Anthony Benfatti refused to take responsibility and told me, “See you in court, I’ll be there with attorneys & expert mechanics.” I am asking NHTSA to investigate the conduct of this dealership and LR design flaw which puts my vehicle at risk fire. LR actions reflect: Negligence in vehicle servicing, failure to honor customer safety, denial of legitimate damage claims, retaliatory and aggressive behavior toward complaints. I am requesting full reimbursement for the oil level sensor repair and an investigation into this dealership’s service practices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659422May 7, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Won't start & battery drain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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