Kia Sorento Complaints
10,397 consumer complaints on file.
- #10573716March 20, 2014POWER TRAIN, EXTERIOR LIGHTING
JUST DRIVING DOWN THE ROAD IN THE NEIGHBORHOOD. MADE A TURN ON TO A STREET AND HEARD A LOUD NOISE AND ENGINE CUT OFF AND POWER STEERING HAD QUIT WORKING. IF I WAS GOING FAST WOULD HAVE BEEN A WRECK. I GOT IT STOPPED AND HAD TO HAVE IT TOWED HOME. MY HUSBAND LOOKED UNDER HOOD AND A BELT WAS LOOSE AND THE CRANKSHAFT BOLT WAS LAYING THERE BROKE OFF.CALLED KIA AND THEY SAID IT IS NOT UNDER WARRANTY FOR THAT. I HAVE 92,500 ON MY SUV AND THE POWERTRAIN IS FOR 100,000 MILES BUT THEY SAY A BOLT IS NOT COVERED. I HAVE READ ONLINE - THIS HAS HAPPENED TO SEVERAL PEOPLE. NOW HUNDREDS OF DOLLARS TO HAVE IT FIXED. SHOULD BE A RECALL BEFORE SOMEONE GETS KILLED... ALSO THEY SHOULD RECALL ABOUT THE HEAD AND TAIL LIGHTS - THEY HAVE TO HAVE A BULB REPLACED AT LEAST ONCE A MONTH AND THE INTERIOR LIGHT DOES NOT WORK. HAS BEEN THIS WAY SINCE I BOUGHT THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573729March 20, 2014POWER TRAIN, ENGINE
WHEN SWITCHING FROM PARK TO DRIVE A LOUD POP WILL BE HEARD FROM THE VEHICLE USUALLY OCCURRING (LOUDEST) DURING COLD MOIST DAYS. IN THE SAME CONDITIONS WHEN THE VEHICLE IS IN MOTION THE CAR BEGINS TO STUTTER AND VIBRATE WHEN SWITCHING GEARS (THIS IS USUALLY FELT INITIALLY DRIVING OFF OR DURING HARD BRAKES AT LIGHTS). CAR AT ONE POINT STALLED IN MIDDLE OF TRAFFIC. WHEN GOING TO DEALER THEY SAID SOFTWARE UPDATES SHOULD HAVE FIXED IT, HOWEVER THE PROBLEM SIMPLY PERSISTS (THOUGH THE CAR DID NOT STALL THUS FAR). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573777March 20, 2014SUSPENSION, ENGINE
MY 2012 KIA SORENTO AT LOW SPEED,STALLED AND COMPLETELY SHUT OFF, NO POWER STEERING. I HAD TO PUT MY CAR INTO PARK AND THEN RESTART. SO GLAD I WAS NOT HIT FROM BEHIND AS MY CAR JUST SHUT OFF SO SUDDENLY. MY CAR IS ONLY TWO YEARS OLD AND LOW MILEAGE. IT HAS HAPPENED TWICE SINCE THEN. THANK GOD NO ACCIDENTS, YET. BUT IM WORRIED TO DRIVE IT ANTICIPATING FOR IT TO HAPPEN AGAIN. IT HAS BEEN IN THE KIA SERVICE SHOP TWICE AND THEY ARE CLAIMING TO FIX IT. ALSO TWO WEEKS AGO THE RIGHT SHOCK NEEDED TO BE REPLACED. I DRIVE TO WORK AND THE STORE ON A WEEKLY BASIS, NO REASON A TWO YEAR OLD, BOUGHT BRAND NEW VEHICLE IN 2012 SHOULD ALREADY NEED A SHOCK REPLACEMENT. I FEEL LIKE I WAS SOLD A LEMON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573860March 20, 2014ENGINE, STEERING
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SUDDEN LOSS OF STEERING POWER AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT PULLEY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573459March 19, 2014SUSPENSION
I BROUGHT MY VEHICLE IN FOR A REGULAR YEARLY INSPECTION. TOLD MY MECHANIC IT HAD BEEN MAKING A WEIRD NOISE IN THE REAR, THOUGHT MAYBE I NEEDED BREAK PADS. TURNS OUT MY VEHICLE WAS MAKING NOISE DUE TO AS SUSPENSION ISSUE. HE EXPLAINED THAT THE UPPER CONTROL ARM BRACKET WELDED TO THE REAR AXLE ON BOTH SIDE ARE ROTTED RIGHT THROUGH/OFF. KNOWLEDGEABLE MECHANIC SAID HE DIDN'T FEEL COMFORTABLE MAKING SOMETHING TO REPLACE IT. KIA DOES NOT EVEN SELL THE PART. I CALLED CORPORATE AND THEY WON'T DO ANYTHING TO HELP. TOLD ME TO FIND A SALVAGE YARD AND REPLACE IT THAT WAY. HORRIBLE QUALITY! PASSENGER SIDE LET GO FIRST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573054March 18, 2014ELECTRICAL SYSTEM, SEAT BELTS, EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT ON A COUNTY ROAD, LOUD CLICKING NOISE CAME FROM DASHBOARD, SEAT BELT WARNING LIGHT FLASHED ON AND OFF, AND HEADLIGHTS FLASHED OFF ALL AT THE SAME TIME. HEADLIGHTS REMAINED OFF FOR 1-2 SECONDS, CAME BACK ON, AND WENT OFF AGAIN, AND ON AGAIN. THIS HAS HAPPENED AT LEAST A DOZEN TIMES SINCE THEN WHILE DRIVING AT NIGHT, AND ALSO A FEW TIMES DURING THE DAYTIME (I HEAR THE CLICKING AND SEE THE SEAT BELT INDICATOR LIGHT). MECHANICS AT KIA DEALERSHIP SAID THEY "COULD NOT DUPLICATE" AND MADE NO ATTEMPT TO CORRECT THE PROBLEM. THIS HAPPENS MORE OFTEN WHEN DRIVING AT HIGHWAY SPEED (60-70 MPH). IT HAS ALSO HAPPENED TWICE AFTER STOPPING THE CAR AND SHUTTING OFF THE IGNITION. IT IS A SERIOUS SAFETY CONCERN AND MAKES ME AFRAID TO DRIVE AT NIGHT! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573186March 18, 2014VEHICLE SPEED CONTROL
ON OCTOBER 14,2013 AS I WAS TRAVELING IN STOP AND START TRAFFIC THE VEHICLE SUDDENLY ACCELERATED AND SURGED FORWARD AT LEAST 5 FEET WHILE MY FOOT WAS ON THE BRAKE ALMOST HITTING THE CAR IN FRONT OF ME. IT TOOK MUCH EFFORT TO AVOID CRASHING. THIS OCCURRED AGAIN ON MARCH 16,2014 WHILE IN A PARKING LOT LOOKING FOR A PARKING SPOT. AGAIN WHILE MY FOOT WAS ON THE BRAKE THE CAR ACCELERATED AND LUNGED FORWARD 8 TO 10 FEET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10572959March 17, 2014VISIBILITY, STRUCTURE:BODY
DRIVING DOWN ROUTE 62 IN ALLIANCE OHIO 44601 ONLY GOING ABOUT 30 35 MPH IT SOUNDED LIKE A GUN SHOT AND LOOK BACK AND SEEN THE PANORAMIC WINDOW WAS SHATTERED NO SIGNS OF ANYTHING HITTING IT LIGHT TRAFFIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10572767March 17, 2014ELECTRICAL SYSTEM, ENGINE, STEERING
I GOT THIS CAR ABOUT A MONTH AGO AND 3 DAYS AFTER THE PURCHASE I COULD SMELL THE CATALYTIC CONVERTER IT WAS EXTREMELY STRONG, THEN A RUMBLE SOUND UNDER THE CAR FROM THE EXHAUST. A DAY LATER I WAS DRIVING TO WORK AND THE A/C COMPRESSOR STARTED SQUEALING EXTREMELY LOUD AND THERE WAS A TICKING SOUND. TOOK IT TO THE AUTO DEALER I GOT IT FROM AND THEY SAID IT WAS THE COMPRESSOR BELT, DEALER REPLACED BELT AND THERE IS STILL A NOISE OF TICKING AND A FAINT SCREECHING NOISE.. THEY ALSO SAID THEY FIXED THE EXHAUST BUT I AM STILL HAVING ISSUES WITH THE SMELL . THIS WEEKEND I WAS ON THE HIGHWAY AND I WAS AT 65 MPH, THERE WAS A LOUD NOISE AND THE ENGINE BOGGED DOWN AND SOUNDED LIKE IT DIED AND CAME BACK ON. I MADE IT HOME WITHOUT ANYMORE PROBLEMS. TODAY I WAS DRIVING 40 MPH AND THE ENGINE MADE A NOISE AND THE CAR BOGGED AGAIN. I WAS STOPPED AT A LIGHT AND GOT UP TO 40 MPH AGAIN AND THE ENGINE DID THE SAME THING. THIS IS GOING TO CAUSE SERIOUS INJURIES TO SOMEBODY. MY CAR IS GOING INTO THE SHOP THURSDAY BUT AFTER READING ALL THE REVIEWS IT LOOKS LIKE I JUST WASTED ALL THIS MONEY ON A PIECE OF JUNK. SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE SOMEBODY GETS KILLED. I'LL CONTACT HELP ME HANK AS WELL . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10572499March 14, 2014ENGINE
ENGINE DIES OUT UNEXPECTEDLY. DRIVING AT LOW SPEEDS THE CAR WILL SHUT OFF. THIS HAS HAPPENED AT LEAST 3 TIMES. ONCE WAS IN A PARKING LOT. I WAS DRIVING SLOWLY AND ALLOWING PEDESTRIANS TO CROSS IN FRONT OF ME. AS I STOPPED FOR A PERSON THE ENGINE COMPLETELY SHUT OFF. I HAD TO PUT IT INTO NEUTRAL AND RESTART IN ORDER TO MOVE. SEEMED FINE AFTER THAT. SECOND TIME WAS IN STOP AND GO TRAFFIC. CRAWLING ALONG AND STOPPING. AS I SLOWLY MOVED FORWARD CAR DIED. AGAIN HAD TO THROW IT INTO NEUTRAL AND RESTART IT. THIRD TIME WAS STOPPED AT A STOP SIGN. STARTED TO TURN RIGHT FROM STOP SIGN AND CAR DIED. AGAIN HAD TO RESTART. THIS IS A DANGEROUS PROBLEM. IF I WAS STOPPED THEN PULLED INTO FAST ONCOMING TRAFFIC AND IT DIED I COULD BE HIT. THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM THEREFORE CANNOT FIX IT. I HAVE SEEN MULTIPLE COMPLAINTS ONLINE ABOUT THIS. KIA NEEDS TO DETERMINE THE CAUSE OF THE ISSUE BEFORE SOMEONE IS KILLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568953March 13, 2014ENGINE
SYSTEM WAS IN THE SHOP FOR ROUTINE MAINTENANCE I.E. NEW SPARK PLUGS, DRIVE BELTS, AND SPARK PLUG WIRES. PICKED UP THE VEHICLE AND DROVE FINE FOR A DAY. UPPER CAT CONVERTER GOT CLOGGED... THINGS JUST WENT DOWN HILL FROM THERE. CRANKSHAFT SEAL BUSTED, OIL PUMP FAILED, WATER PUMP HAD TO BE REPLACED. ENGINE RODS STARTED KNOCKING. ENGINE HAS TO BE REBUILT. HAVE BEEN UNABLE TO DRIVE MY SORENTO SINCE MARCH 2013. BOUGHT THE SORENTO IN OCTOBER 2012. JUST HAD THE SORENTO IN THE SHOP FOR ENGINE REBUILD. HAD MONEY SET ASIDE FROM TAX RETURNS. I PAID THE ORIGINAL QUOTED AMOUNT TO HAVE THE REBUILD DONE. IT IS COSTING ME $2000 IN ADDITION TO THE BASE COST THAT WAS ORIGINALLY QUOTED. I DON'T HAVE THAT KIND OF MONEY JUST LAYING AROUND FOR THOSE TYPES OF REPAIRS. OH WELL... GUESS I WON'T BE DRIVING MY CAR FOR ANOTHER WHOLE YEAR. OH... ONE MORE THING.... SINCE I AM THE SECOND OWNER KIA REFUSED TO SERVICE THE VEHICLE WITHOUT THEM WANTING OVER $8000 FOR A NEW MOTOR... FYI.... KIA WARRANTY'S AND BBB ARE BOTH WORTHLESS.. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568687March 12, 2014SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, POWER TRAIN
I HAVE A 2006 KIA SORENTO THE REAR HOUSING AXLE HAS RUSTED ALL THE WAY . AND THERE IS LARGE HOLE FROM THE RUST AND OIL DRIPPING OUT. AND THE BODY HAS IS ALREADY STARTING TO RUST. THIS VEHICLE HAS BEEN TAKEN CARE OF. I'VE HAVE WASHED AND WAXED AND KEPT IT . BUT IT DIDN'T DO ANY GOOD. KIA NEEDS TO WORK TO IMPROVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568475March 11, 2014EXTERIOR LIGHTING, ELECTRICAL SYSTEM
CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". THIS IS A MAJOR SAFETY FLAW AS ONE CANNOT READILY DETERMINE THEIR SPEED WITHOUT TAKING THEIR EYES OFF ROAD FOR TOO LONG A PERIOD OF TIME. IN ITS CURRENT STATE THIS CAR IS UNSAFE TO DRIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568520March 11, 2014VEHICLE SPEED CONTROL
WHILE DECELERATING TO A STOP, THE VEHICLE SUDDENLY STALLED. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEFECT COULD NOT BE DUPLICATED. THEY REPLACED THE THROTTLE BODY,BUT THE PROBLEMS TILL HAPPENING SO MANY TIMES,THEY ALSO DID A UPDATE ON THE COMPUTER AND AGAIN THE PROBLEM STILL THERE....I AM SO SCARED TO DRIVE THIS CAR.I KNOW AM NOT THE ONLY ONE WITH THE SAME ISSUE AND SEEMS THAT KIA DOESN'T CARE SINCE THEY KEEP SAYING WE NEED DUPLICATED..THIS HAPPEN IN DIFFERENT SITUATIONS WITCH I COULD BE INVOLVED INA SERIOUS ACCIDENT WITH MY KIDS... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568616March 11, 2014ELECTRICAL SYSTEM
WHILE DRIVING MY CAR ON 4 DIFFERENT OCCASIONS MY VEHICLE HAS SHUT OFF WHILE IN MOTION. THE CAR LOCKS OUT AND I HAVE NO CONTROL OF IT. I HAVE TAKEN THE VEHICLE 3 DIFFERENT TIMES TO THE DEALER. THE DEALER IS UNABLE TO DUPLICATE THE REASON FOR THE SHUTDOWN. THIS IS MY FAMILY CAR WHERE 3 SMALL CHILDREN ARE TRANSPORTED IN AND I AM SCARED THAT THIS ISSUE COULD POTENTIALLY CAUSE BODILY INJURY OR DEATH TO MYSELF, MY FAMILY OR THE PUBLIC. WHEN THE VEHICLE SHUTS OFF THERE IS NO ADVANCE WARNING. IN ONE OCCASION A VEHICLE HAD TO SWERVE TO PREVENT FROM COLLIDING INTO ME. THE DEALER HAS SIMPLY SAID THAT THEY ARE UNABLE TO FIX A PROBLEM THEY HAVE NO CODES ON. KIA MADE A RECOMMENDATION TO CHANGE THE BATTERY AND ALTERNATOR TO SEE IF THAT WILL SOLVE THE ISSUE, BUT ARE UNSURE WHAT THE SOURCE OF THE PROBLEM IS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568629March 11, 2014VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
THE SUNROOF EXPLODED. MY HUSBAND DRIVING AT HIGHWAY SPEED WHEN SUNROOF MADE A LOUD BANG. LUCKILY THE SHADE WAS DRAWN AND PROTECTED HIM FROM FLYING GLASS. THE FLYING GLASS TOOK OUT THE ANTENNA. *TR .. UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568105March 10, 2014ENGINE
ON JANUARY 2014, I BOUGHT A KIA SORENTO, 2014. ON THE SAME DAY I NOTICE A STRANGE NOISE ON THE ENGINE. I TOOK THE CAR BACK TO MEDINA AUTO IN CAGUAS, PUERTO RICO (DEALER) AND THEY SAID THAT THE NOISE WAS DUE TO THE GDI MOTOR TYPE. I TOOK THE CAR SEVERAL TIMES BACK THE DEALER, WITH THE SAME FEEDBACK. "THE NOISE IS DUE TO THE GDI MOTOR TYPE". MY WIFE TOO THE CAR BACK TO MEDINA AUTO FOR IT FIRST OIL CHANGE AND I AGAIN ASK TO CHECK THE STRANGE NOISE ON THE ENGINE... THEY IMMEDIATELY SAID TO HER THAT THE NOISE WAS BECAUSE THE ENGINE TYPE (GDI). THEY CALL MY WIFE TO PICK THE CAR AS IT WAS READY. I WENT WITH MY WIFE TO THE DEALER TO PICKUP THE CAR, BECAUSE THAT NOISE WAS NOT RIGHT. WHEN I GET TO THE DEALER, THEY TOLD ME THE SAME THING. THE NOISE IS DUE TO THE GDI ENGINE TYPE. I REQUEST THAT BEFORE I TURN THE CAR ON, A MECH TECHNICIAN BE WITH ME AND THAT HE PERSONALLY CONFIRM THAT THE NOISE WAS THE GDI. WELL THIS TIME THEY FOUND THAT THE ENGINE BLOCK WAS BAD AND IT HAD TO BE REPLACED... IF IT WASN'T FOR ME, THAT I PUSH THEM TO RE-INSPECT THE NOISE, MY WIFE COULD IT BE DRIVING THE CAR AND I WONDERING WHAT COULD IT HAPPEN TO HER.. AFTER REQUESTING THE REPLACEMENT OF THE UNIT WITH A NEW CAR AND SINCE I NOTIFIED SEVERAL TIMES MEDINA AUTO OF THE NOISE, THE DEALER REFUSED TO REPLACE THE CAR WITH A NEW UNIT AND ONLY OFFERS TO FIX THE ENGINE. I AM WRITING TO YOU, BECAUSE THIS IS NOT THE FIRST TIME I AM LISTENING TO THIS SITUATION WITH THE KIA SORENTO 2014. ANY NOISE FOR THE KIA IN THE ENGINE IS THE GDI... WHAT COULD IT HAPPEN TO MY WIFE AND KIDS IF THE ENGINE STOP RUNNING OR CRANK WHILE MY WIFE WAS DRIVING IT? THERE IS SOMETHING NOT RIGHT WITH THE KIA SORENTO 2014, AND THE DEALERS AND SERVICE DEPARTMENTS ARE FAILING IN IDENTIFY THE SITUATION THAT COULD POTENTIAL CAN CAUSE AN ACCIDENT... EVERY NOISE IN THE ENGINE IS THE GDI FOR KIA, THE DEALERS AND SERVICE DEPARTMENTS..... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10567472March 5, 2014ENGINE
TL* THE CONTACT OWNS A 2006 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT ONCE THE VEHICLE STALLED, HE LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 106,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10567351March 4, 2014VISIBILITY:SUN/MOON ROOF ASSEMBLY
CLEAR DAY, FOUR LANE HIGHWAY (97-WASHINGTON STATE) MINIMAL TRAFFIC, THE SUNROOF SUDDENLY EXPLODED WITHOUT ANY EXTERNAL CAUSE. FLYING GLASS, NO INJURIES, BUT FRAYED NERVES. SUNROOF NOT ON THE FAILED COMPONENT LIST. ACTUALLY A POTENTIALLY VERY DANGEROUS SITUATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10566975March 4, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, A STRONG BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE DRIVER EXITED THE VEHICLE. IN ADDITION, SMALL FLAMES IGNITED FROM THE REAR TRAILER HITCH WIRING HARNESS AND DRIVER'S SIDE TAIL LIGHT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND DISCONNECTED THE BATTERY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWENTY DAYS AFTER THE NEW TRAILER HITCH WAS INSTALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0