Kia Sorento Complaints

10,397 consumer complaints on file.

#11100355June 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I STARTED MY 2008 KIA SORENTO EX WHEN I PUT IT IN REVERSE ALL OF A SUDDEN IT MAKES A LOUD BUMP NOISE AND WITH PRESSURE ON THE BRAKES IT JUMPS HARD IN REVERSE I LOOK AND SEE MY ESC LIGHT CAME ON AND I COULD NOT ACCELERATE, MY VEHICLE IN FACT SLOWED DOWN TERRIBLY. I HAVE NOTICED THAT IF I SHUT MY CAR OFF THEN TURN IT BACK ON SOMETIMES THIS WILL TAKE CARE OF THE PROBLEM FOR A SHORT TIME. IT LOOKS LIKE THIS HAS HAPPENED 3 TIMES DURING HOT DAYS. THIS IS VERY DANGEROUS WHEN DRIVING WITH MY KIDS IN THE BACKSEAT. IF MY CAR SLOWS WHILE ON THE HIGHWAY I COULD END UP CAUSING QUITE AN ACCIDENT NOT TO MENTION HURTING MYSELF OR MY FAMILY THAT IS IN THE VEHICLE. MILEAGE ON MY VEHICLE AT THE TIME WAS APPROXIMATELY 88000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100466June 7, 2018
EXTERIOR LIGHTING
HEADLIGHT LOW BEAM BULBS CONTINUE TO BURN OUT. I HAVE REPLACED THREE BULBS IN THE LAST SIX MONTHS. OBVIOUSLY, THERE IS A SHORT SOMEWHERE. I HAVE SEARCHED THE INTERNET FOR ANSWERS AND HAVE ONLY FOUND COUNTLESS OF OTHER KIA OWNERS REPORTING THE SAME PROBLEM. THIS IS A SAFETY ISSUE BECAUSE THE HEADLIGHTS WILL BURN OUT AND INHIBIT YOUR ABILITY TO DRIVE SAFELY AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100469June 7, 2018
SERVICE BRAKES, SUSPENSION, WHEELS
MY WIFE DRIVES THIS CAR PRIMARILY. SHE ASKED ME LAST WEEK TO SEE WHAT I THOUGHT ABOUT WEIRD NOISES FROM THE REAR BRAKES WHEN APPLYING. I COULD NOT RECOGNIZE THE NOISES, SO I TOOK IT TO A LOCAL SHOP. THE TECHNICIAN HAS FOUND EXTREME RUST ISSUES WITH THE REAR AXLE LINK BRACKETS ON THE AXLE HOUSING BEING RUSTED OUT AND NO LONGER CONNECTED. I HAVE DEALT WITH VEHICLE REPAIR MOST OF MY LIFE, AND KNOW THIS IS AN EXTREMELY DANGEROUS CONDITION. MY WIFE CARRIES HER 83 YEAR OLD MOTHER, AND OUR 3 YEAR OLD GRAND DAUGHTER. I WILL NOT ALLOW HER TO DRIVE IT UNTIL I AM ABLE TO GET IT ON A LIFT AND INVESTIGATE FOR MYSELF. I DO NOT HAVE A SPARE VEHICLE AT THIS TIME I HAVE FOUND THIS TO BE A VERY WIDESPREAD PROBLEM ON THESE AUTOS, AND AM INQUIRING IF THERE IS ANY KNOWLEDGE OF THERE BEING A RECALL FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100168June 6, 2018
ELECTRICAL SYSTEM
WE HAVE REPLACED THE ALTERNATOR SEVERAL TIMES IN THE PAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099910June 5, 2018
ENGINE
MY SON WAS DRIVING OUR 2012 KIA SORENTO AND AS HE EXITED THE FREEWAY TO THE SERVICE ROAD AND APPROACHED THE INTERSECTION WHICH WAS ON AN UPHILL GRADE, THE ENGINE SUDDENLY STALLED. HE LOST BRAKING AND STEERING CONTROL ON THE CAR. THE CAR ROLLED BACKWARDS INTO THE CAR BEHIND HIM AND COLLIDED WITH THE CAR RESULTING IN $1,820 DAMAGE TO THE OTHER CAR. THE ENGINE HAD SEIZED AND THREW A ROD INTO THE VEHICLE STARTER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11099551June 4, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS AND TAIL LIGHTS CONTINUOUSLY BLOW THE BULBS AND THE BRAKE LIGHT HOUSING LOOKS TO BE BROWN LIKE IT OVERHEATED ON THE DRIVERS SIDE. ALSO THE STEERING WHEEL CONTROLS HAVE A MIND OF THERE OWN, YOU PUSH SAY THE VOLUME DOWN KEY AND THE VOICE RECOGNITION COMES ON NONE OF THE BUTTONS ON THE DRIVER SIDE SEEM TO DO WHAT THEY ARE SUPPOSED TO DO ON THE STEERING WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099344June 2, 2018
STRUCTURE:BODY
DOOR LOCKS ARE BROKEN AND REAR PASSENGER DOOR WILL NOT UNLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099201June 1, 2018
ENGINE
WHILE DRIVING THE VEHICLE AT ROUGHLY 40 MPH ON A STRAIGHT ROAD, ENGINE SUDDENLY SHUT OFF. WITHIN SECONDS, THERE WAS LOSS OF POWER STEERING AS WELL. CAR WOULD NOT TURN OVER, AND ALL THE INDICATOR LIGHTS IN THE DASH SHOWED UP. TOOK THE CAR TO KIA, WHO ADMITTED THERE WAS A RECALL ON THE VEHICLE. THE ENGINE HAD TO BE REPLACED. THE KIA PAPERWORK NOTED IT WAS REPLACED DUE TO 'SC147'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099261June 1, 2018
EXTERIOR LIGHTING
HEADLIGHT LO BEAM QUITS FUNCTIONING EVEN THOUGH BULB IS GOOD. REMOVING AND REINSTALLING SOMETIMES STARTS IT AGAIN. SOMETIMES JUST BUMPING IT MAKES IT WORK. CURRENTLY I CAN NOT GET IT TO WORK AGAIN AND THE BULB LOOKS GOOD. BEGAN 5/25/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098911May 31, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY FRONT "LOW BEAM" HEAD LAMPS GO OUT FREQUENTLY. IT HAS HAPPENED AT NIGHT ON A DARK ROAD, WITH MY CHILDREN IN THE CAR. EXTREMELY DANGEROUS! I HAVE JUST CONTINUED TO BUY NEW LIGHTS, REPLACE & DO OVER & OVER. FINALLY IT NO LONGER WORKED. I HAD IT CHECKED OUT & THE CONNECTOR AND SOME WIRING WAS MELTED. I PAID TO HAVE THIS FIXED, ONLY TO HAVE IT HAPPEN AGAIN 2 - 3 WEEKS LATER. I JUST HAD IT FIXED AGAIN, BUT AM SCARED TO DRIVE THIS CAR! 1ST ENGINE FAILED WHILE GOING DOWN THE ROAD @ 45 MPH... IT COULD HAVE ENDED FAR WORSE. THAT HAS BEEN FIXED, BUT MY WIRING/HEADLAMPS ARE A HUGE PROBLEM & CONCERN. I HAVE ALSO HAD TO REPLACE MY BRAKE LIGHTS MORE TIMES IN THE PAST 5 YEARS THAN I HAVE IN 20 YEARS I'VE OWNED MY 1998 CAMRY. THIS HAS TO FALL UNDER A RECALL TO BE FIXED BY KIA. IT'S DEFECTIVE PARTS & ASSEMBLY AND COULD BE FATAL! THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING LATE AT NIGHT AND ALMOST CAUSED ME TO SLAM INTO A DEER. I HAVE EVEN RENTED A CAR WHEN DRIVING ON VACATION FOR FEAR OF MY CAR HAVING THIS MALFUNCTION OR WORSE. PLEASE HELP ME. MY FAMILY IS SURVIVING ON BASICALLY 1 INCOME & THIS NEWEST HURDLE IS THAT " PROVERBIAL STRAW"... DATE LISTED BELOW IS TODAY'S DATE OF THE MOST RECENT REPAIR. I CAN GET THE DATE ABOUT 3 WEEK'S AGO IF YOU NEED IT. I HAVE ALSO BOUGHT ALL OF THE HEADLAMPS AND BRAKE LIGHTS THAT I HAVE REPLACED FROM THE SAME AUTO SUPPLY STORE TO MY KNOWLEDGE. SO I CAN GET THOSE RECORDS AS WELL IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098892May 30, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE DECELERATED AND STALLED. ALSO, THE CHECK ENGINE AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098899May 30, 2018
ENGINE
MY WIFE WAS DRIVING HOME FROM WORK AND WHILE IN RUSH HOUR TRAFFIC ON THE HIGHWAY TRAVELING APPROXIMATELY 50 MPH THE ENGINE JUST STOPPED. SHE DID NOT RECEIVE ANY WARNING, NO SMOKE COMING FROM THE TAILPIPE, AND NONE OF THE CHECK/OIL LIGHTS CAME ON IN THE DASH. SHE WAS FORTUNATE TO GET IT PULLED OVER TO THE SIDE OF THE ROAD BEFORE IT STOPPED. WHEN I ARRIVED TO SEE WHAT WAS WRONG THERE WASN'T ANY OIL IN THE ENGINE. I HAD JUST CHECKED THE OIL 10 DAYS PRIOR WHILE FILLING UP FOR GAS AND THE OIL WAS FULL. I ADDED OIL AND TRIED STARTING THE CAR AND IT WOULD NOT START. TOWED THE VEHICLE HOME AND DISCOVERED THE BATTERY COMPLETELY DIED. I REPLACE THE BATTERY AND THE ENGINE STARTED BUT I WAS HEARING A CONSTANT TICK-TICK-TICK AND ONCE PUTTING THE CAR IN GEAR THERE WAS A VERY LOUD RATTLE, THEN IT ALMOST DIED. NEXT DAY I CONTACTED KIA TO HAVE IT TOWED TO A LOCAL DEALERSHIP AND THEY OPENED THE ENGINE. THE HEAD MECHANIC TOLD ME THAT IT WAS A SIGN OF LACK OF MAINTENANCE BECAUSE THERE WAS MASSIVE AMOUNTS OF SLUDGE AND KIA WARRANTY WOULD NOT COVER IT. I INFORMED THE MECHANIC THAT I COMPLETE ALL MY OIL CHANGES BUT DON'T SAVE THE RECEIPTS AND COULDN'T PRODUCE THEM. SUGGESTED BY THE MECHANIC TO CALL CONSUMER LINE AND I RECEIVED A BUNCH OF RUN-AROUND AND SAID SINCE I DON'T HAVE MAINTENANCE RECORDS THEY WILL NOT HONOR THEIR WARRANTY. AFTER DETAILED RESEARCH I HAVE FOUND NUMEROUS COMPLAINTS OF EXACTLY THE SAME ISSUE FROM OTHER CONSUMERS THAT OWN A 2015 KIA SORENTO AS WELL, INCLUDING THIS SITE. I BELIEVE A COMPLETE RECALL IS IN ORDER FOR ALL 2015 KIA SORENTO'S FOR ENGINE TROUBLE AND KIA NEEDS TO HONOR THEIR WARRANTY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098673May 29, 2018
ENGINE
WHILE DRIVING DOWN THE INTERSTATE THE CAR'S ENGINE CAUGHT FIRE. MELTED EVERYTHING IN ENGINE. WHEN TOLD I NEEDED A NEW ENGINE, I SOLD THE CAR TO A JUNK YARD FOR PARTS. NOW, I HEAR THIS RECALL. SO PISSED@
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11098245May 28, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
TAKATA RECALL MY TRANSMISSION IS MAKING A NOISE WHEN I BRINGING IT TO A STOP AND MY TIRES START GOING TO THE LEFT ALSO IT HAS NO TRANSMISSION OR MOTOR LIGHT FLASHING BUT I CAN FEEL THATS THERES SOMETHING WRONG ALSO WHEN I PARK IT MOVES A LITTLE I HAVE TO MAKE SURE THE EMERGENCY BRAKE IS ON SO THAT IT WONT BOUNCE INTO GEAR AND MOVE AND CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098338May 28, 2018
ENGINE
AT 130,288 MILES 08/31/16 VEHICLE WAS SPUTTERING AND LAGGING WHILE DRIVING BUT NO CHECK ENGINE LIGHT ON. KIA DEALERSHIP REPLACED CAMSHAFT ASSEMBLY AND CHARGED ME $2390. ON 06/26/17 AT 155,278 MILES SIMILAR PROBLEMS WITH VEHICLE SPITTING AND SPUTTERING BUT NO ENGINE LIGHT ON. DEALERSHIP COULD NOT DUPLICATE THE PROBLEMS ON A TEST DRIVE. ON 07/18/17 AT 155,872 MILES ENGINE LIGHT CAME ON. VEHICLE SPITTING AND SPUTTERING AGAIN. METAL FOUND IN OIL AND IN FILTER. DEALER SUGGESTED REPLACING ENGINE DUE TO BEARING WEAR CAUSING CVVT AND OCV STICKING. RECALL WAS DONE ON OTHER SORENTO'S, BUT MY SX V6 HAS HAD THE SAME ENGINE FAILURE AND THE DEALER TOLD ME THERE WAS NO RECALL ON MY SORENTO. MY KIA HAS SAT UNDRIVEABLE FOR ALMOST A YEAR. I HAD MY VEHICLE OIL CHANGED AT THE DEALERSHIP WITHOUT FAIL AND ONLY DROVE HIGHWAY MILES TO AND FROM WORK. I HAVE EACH OF THESE SERVICE DEPARTMENT INVOICES FROM DEAN MCCRARY KIA IN HATTIESBURG MS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098152May 27, 2018
STEERING
ABOUT A WEEK AFTER I PURCHASED MY SORENTO I NOTICE THAT MY VEHICLE WOULD STRAY TO THE LEFT ON THE FREEWAY. WHEN I ATTEMPTED TO CORRECT THE STEERING THE VEHICLE WOULD OVER CORRECT AND ALMOST GO INTO THE RIGHT LANE. IT FELT LIKE THE CAR HAD A MIND OF ITS OWN AND WAS STEERING ON ITS OWN. I BROUGHT IT BACK TO THE KIA DEALERSHIP THREE TIMES, BUT THEY COULD NOT DUPLICATE THE PROBLEM. I FILED A COMPLIANT WITH THE STATE OF FLORIDA UNDER THE LEMON LAW AND HAD A HEARING WITH KIA MOTOR OF AMERICA AND A ARBITRATION JUDGE AGAIN THE PROBLEM COULD NOT BE DUPLICATED. I WAS ADVISED THAT I WOULD HAVE TO LIVE WITH THIS PROBLEM UNTIL KIA COULD FIND A SOLUTION AND COMPLETE A RECALL PROCESS. I HAVE NOTICED THAT THERE ARE SEVERAL OTHER KIA SORENTO STEERING COMPLAINTS ON FILE ALREADY. SO I WOULD LIKE TO REGISTER MY COMPLAINT TODAY. MY SORENTO WAS ALWAYS IN MOTION AND AT DIFFERENT SPEEDS. AND ON THE HIGHWAY THE PROBLEM ALWAYS OCCURRED AT SPEEDS BETWEEN 40 AND 70 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098204May 27, 2018
EXTERIOR LIGHTING
HEAD LIGHTS TOO DIMMED/I HAVE TO USE HIGH LIGHTS OFTEN DURING MY DRIVING./HAPPENS DURING THE NIGHT. IT HAS HAPPENS ANY TIME I USE THE CAR AT NIGHT. I HOPE HIS CAN CHANGE. NOT SAFE FOR DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098206May 27, 2018
POWER TRAIN, UNKNOWN OR OTHER
I HAVE NEVER RECEIVED A RECALL LETTER FROM THE KIA MANUFACTURING CORP. ONLY TO HERE ABOUT THEM ON THE TV NEWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098217May 27, 2018
UNKNOWN OR OTHER
BOUGHT THE CAR USED IN 2013 AND SINCE I'VE HAD THE CAR MAKES A KNOCKING NOISE WHEN STOPPED. IT'S NOT ALL THE TIME, BUT MOST IF THE TIME. I ASKED THE MECHANIC AT THE DEALERSHIP ABOUT IT AND HE SAID IT WAS NORMAL AND GOING TO GET LOUDER WHICH IT HAS, BUT GAVE NO EXPLANATION AS TO WHAT IT WAS OR WHY IT WAS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098235May 27, 2018
UNKNOWN OR OTHER
I WANT TO KNOW IF THEIR ANY RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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