Kia Sorento Complaints

10,397 consumer complaints on file.

#11246220August 24, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CAR STARTED MAKING KNOCKING NOISES FROM ENGINE AND GOT LOUDER AS MY HUSBAND ACCELERATED. CAR THEN HESITATED TO ACCELERATED AND EVENTUALLY STALLED. THIS IS DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246024August 23, 2019
UNKNOWN OR OTHER
THIS WAS NOTED WHILE THE VEHICLE WAS STATIONARY BUT LIKELY ALSO OCCURS DURING AT ALL TIMES. FRONT DOOR LATCHES WERE REPAIRED(NOT REPLACED) BY KIA CORAL SPRINGS ON 01/06/2017 (INVOICE K1CS733790) PER CS1603A. CURRENTLY, THE PASSENGER FRONT NOW NEVER OPENS FROM THE OUTSIDE AND THE DRIVER SIDE OCCASIONALLY. DEALER SAID (CASE# 1331-7164) , IT WAS A ONE TIME FIX EVEN THOUGH THEY REPAIRED NOT REPLACED. I REACHED OUT TO KIA AND THEY AGREED. THEY SAID I COULD FIX THEM AND PETITION FOR REIMBURSEMENT. GETTING TO THE LATCHES REQUIRES COMPLETELY DISMANTLING THE DOOR AND WOULD COST ABOUT $500 PER DOOR AND I FEAR THIS WILL HAPPEN EVERY 2-3 YEARS (ON AN 2011/9 YEAR OLD CAR!) .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246063August 23, 2019
SERVICE BRAKES
DASH BOARD INDICATORS LIT UP FOR (ABS) (SLIP CONTROL) AND (DOWN HILL). CAUSE, REAR WHEEL SPEED SENSOR DEFECTIVE. REQUIRES COMPLETE REAR WHEEL HUB REPLACEMENT FOR BOTH REAR WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246097August 23, 2019
ENGINE
I WAS TURNING ONTO THE HWY. WHEN WITHOUT WARNING OR ANY DASH LIGHT WARNINGS MY ENGINE MADE A LOUD NOISE LIKE IT FELL APART AND I LOST POWER PULLED TO SIDE OF ROAD. CALLED KIA THEY HAD IT TOWED TO DEALERSHIP. 2 DAYS LATER DEALERSHIP TELLS ME THE ENGINE SPUN A BEARING. THERE IS A RECALL FOR THE SAME REASON ON THIS BUT THEY SAID ITS NOT ON MY VIN. # AND IT WILL COST $9,500.00 TO GET AND INSTALL A USED 78,000 MILE ENGINE IN IT, WHY WOULD I PUT A SIMILAR USED ENGINE IN IT TO HAVE THE SAME THING HAPPEN AGAIN. MY ENGINE IS 1000 MILES OVER ITS WARRANTY. VERY FRUSTRATING.....I LOOKED ON THIS SITE AND I SEE A LOT OF PEOPLE HAVING THE SAME PROBLEM. I'M GLAD I WAS JUST ENTERING THE HWY WHEN IT HAPPENED NOT DOING THE 70MPH SPEED CAUSE IT MAY OF HAD A MUCH WORSE OUTCOME. SOMETHING NEEDS TO BE DONE TO CORRECT THIS THANKS FOR READING MY REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245779August 22, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
FFELT LIKE TIRES SKIDDED THEN SLOWED DOWN TO 30 MILES AN HOUR AN 4WHEEL DRIVE ANI LOCK BRAKE SYMBOWL CAME ON WAS RUNNING ABOUT 50 HAD TO PULL OVER AN CUT OFF ENGINE THEN RESTART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245421August 21, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY ROOM LP FUSE KEEPS BLOWING. IT HAD A RECALL FOR THE SAME PROBLEM. I WENT OUT AND STARTED MY CAR AND SEEN THAT THE CLOCK AND INTERIOR LIGHTS WERE NOT WORKING. I PULLED FUSE PUT A NEW ONE IN AND WHEN I STARTED IT AGAIN IT BLEW AGAIN. THEN THE AIRBAG LIGHT CAME ON AND IT IS STAYING ON. I HAVE REPLACED THE ROOM LP FUSE ABOUT 12 TIMES. IT WAS A RECALL GOT FIXED AND HAVING THE SAME PROBLEM AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245153August 20, 2019
ELECTRICAL SYSTEM
THE ALTERNATOR IN THIS VEHICLE HAD DIED NOW 3 TIMES IN THE PAST 4 YEARS, CAUSING THE CAR TO SHUT OFF WHILE DRIVING. THE ALTERNATOR GOES FROM WORKING TO COMPLETELY DEAD. THE FIRST TIME THIS HAPPENED THE CAR HAD AROUND 65,000 MILES. THE SECOND TIME IT HAD AROUND 128,000 AND THIS LAST TIME AROUND 131,000 THERE WAS A RECALL LISTED FOR THE ORIGINAL ALTERNATOR BUT KIA CLAIMED IT DID NOT APPLY TO OUR CAR EVEN THOUGH THE MANUFACTURED DATE FIT WITHIN THE LISTED MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244963August 19, 2019
STEERING
DURING NORMAL VEHICLE OPERATION, BOTH ON THE HIGHWAY AND CITY STREETS, THE VEHICLE WOULD SUDDENLY LOSE POWER STEERING AND THE POWER STEERING WARNING LIGHT WILL ILLUMINATE. THIS HAPPENED SEVERAL TIMES RANDOMLY WITHOUT WARNING, STEERING WAS NORMAL AND THERE WERE NO AUDIBLE NOISES WHEN STEERING PRIOR TO POWER STEERING FAILURE. PUTTING THE VEHICLE IN PARK, TURNING OFF AND RESTARTING THE CAR FIXED THE PROBLEM A FEW TIMES, SOMETIMES FOR A FEW DAYS BETWEEN OCCURENCES. EVENTUALLY POWER STEERING WAS LOST FOR GOOD AND NEEDED TO BE TAKEN TO A MECHANIC FOR REPAIRS. THERE WERE A FEW CLOSE CALLS LOSING POWER STEERING IN THE MIDDLE OF TURNS THAT NEARLY LED TO ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245011August 19, 2019
ENGINE
I WAS TRAVELING AT APPROXIMATELY 50 MPH, I ACCELERATED TO PASS A CAR IN FRONT OF ME AND WHEN I CAME AROUND THE CAR, ABOUT 60 MPH, THE ENGINE STALLED AND ALL OF THE WARNING LIGHTS ON THE DASH CAME ON. THE ENGINE LOST ALL POWER, EVEN THOUGH THE AIR AND ALL OTHER FUNCTIONS ON THE CAR CONTINUED TO FUNCTION. I PULLED TO THE SIDE OF A VERY BUSY HIGHWAY WHEN THIS HAPPENED, TURNED THE KEY TO THE OFF POSITION AND TRIED TO RESTART IT, NOTHING HAPPENED. LUCKILY SOMEONE I KNEW WAS DRIVING BY AND STOPPED TO HELP ME. THE FIRST THING HE DID WAS CHECK THE OIL AND IT WAS FULL, IT WASN'T DUE FOR AN OIL CHANGE FOR ANOTHER 200 MILES. THERE WAS NO INDICATION OF ANY TYPE OF PROBLEM WITH MY CAR PREVIOUS TO THIS. REGULAR MAINTENANCE WAS DONE AND IT IS AT 74,000 MILES. I HAD THE CAR TOWED TO A REPAIR SHOP NEAR MY HOME AND AS I FEARED, THE MOTOR WAS SEIZED. I CANNOT BELIEVE THAT THIS IS HAPPENING, I BOUGHT THE CAR USED WITH LESS THAN 70,000 MILES ON IT LESS THAN 6 MONTHS AGO. THE MAIN REASON I PURCHASED IT WAS BECAUSE KIA IS KNOWN AS A RELIABLE CAR WITH AN AMAZING WARRANTY. I FOUND OUT WHILE SIGNING THE PAPERS THAT THE WARRANTY IS NOT PASSED ON THE ANOTHER OWNER AND THAT IT WAS ONLY VALID TO 60,000 MILES, WHICH THE CAR WAS ALREADY PAST. I DECIDED TO PURCHASE ANYWAY BECAUSE EVERYONE I KNOW THAT OWNS A KIA HAS NEVER HAD TROUBLE WITH THEIR VEHICLE. THE PRICE OF A NEW MOTOR IS GOING TO BE $5500. I AM DEVASTATED AND TRUSTED THAT KIA WOULD NOT SELL A VEHICLE KNOWING THAT THERE ARE SUCH CATASTROPHIC ENGINE PROBLEMS. ALTHOUGH THE SITUATION IS BAD, IT COULD HAVE BEEN MUCH WORSE IF THERE WOULD HAVE BEEN NO WHERE TO BRING THE VEHICLE TO A REST ON THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245129August 19, 2019
STEERING
THE STEERING IS NOTCHY AT FREEWAY SPEEDS 50 MPH. ATHE CAR CANNOT BE HELD IN STRAIGHT DIRECTION BY MAKING SMALL CORRECTIONS TO THE STEERING WHEEL. ANY STEERING CORRECTIONS MADE ARE MET WITH HEAVY RESISTANCE THEN STEERING WILL MOVE INSTANTLY TO WHAT FEELS LIKE A NOTCH. THIS CAUSES THE DRIVER TO MAKE ANOTHER CORRECTION IN THE OTHER DIRECTION. AGAIN, THIS CORRECTION IS MET WITH HEAVY RESISTANCE AND THEN INSTANTLY JUMPS TO WHAT FEELS LIKE A NOTCH. THIS CORRECTION CAUSES STEERING TO BE ERRATIC AND FATIGUES THE DRIVER WHO MUST MAKE CORRECTIONS EVERY FEW SECONDS LEADING TO AN OVER CORRECTION. AT HIGHWAY SPEEDS, IT CAUSES THE DRIVING TO BE UNSAFE AS THE VEHICLE IS CONSTANTLY WEAVING. KIA KNOWS ABOUT THIS PROBLEM AFFECTING MANY OF THERE VEHICLES, BUT THERE HAS OF YET BEEN NO RECALL. BUT, IT IS A VERY REAL SAFETY CONCERN, AS IT FATIGUES THE DRIVER FROM THE CONSTANT OVER CORRECTIONS, AND CAUSES THE DRIVING TO BE ERRATIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244841August 18, 2019
POWER TRAIN
PURCHASED NEW 2/22/19. REPORTED ACCELERATION HESITATION PROBLEM TO THE DEALER THE NEXT DAY. SINCE THEN IT HAS BEEN IN THE DEALERS SHOP OVER 30 DAYS. CONSISTENTLY HESITATION AND STUMBLES ON ACCELERATION. KIA MOTOR CO, HAS DENIED THEIR IS AN ISSUE AND VEHICLE IS RUNNING PROPERLY ACCORDING TO DESIGN. KIA ENGINEERS AGREED THERE WAS AN ISSUE WITH MY CAR BUT NO FIX AVAILABLE. I DROVE 3 DIFFERENT BRAND NEW SORENTO'S WITH EXACT DRIVETRAIN AND THEY ALL PERFORMED EXACTLY AS MY CAR. ALMOST GOT RUN OVER LAST WEEK TRYING TO ACCELERATE ON AN INTERSTATE ON RAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244643August 17, 2019
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
WHILE DRIVING OUR KIA SORENTO AT 45 MILES PER HOUR, ALL SYSTEMS SHUT DOWN AND THE BRAKE ENGAGED BRIEFLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244429August 16, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 60 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING OR IMPACT. WHEN THE GLASS WAS SHATTERED, THE DRIVER SUSTAINED MINOR CUTS TO THE RIGHT HAND AND ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT STATED THAT THIS WAS THE SECOND OCCURRENCE OF THE FAILURE. THE CONTACT'S INSURANCE COMPANY ADVISED HER TO TAKE THE VEHICLE TO A GLASS COMPANY TO BE REPAIRED. THE FAILURES WERE NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. CONSUMER STATED THE SUNROOF EXPLODED FOR NO REASON AT ALL. I DID NOTIFIED THE HEADQUARTERS OF KIA AND PROVIDED PICTURES FROM BOTH INSTANCES AND THE PERSON SAID THAT THEY WON'T DO ANYTHING AT ALL. THIS IS A SAFETY ISSUE THAT THIS HAPPENED NOT ONCE; BUT TWICE IN THE SAME VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11244137August 15, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
"TAKATA RECALL" KIA SORENTO 2016 MODEL SX-AWD IT STARTED MAKING WEIRD NOISES FROM THE ENGINE AND FELT LITTLE THUMPS WHEN I PRESS ON THE ACCELERATOR AND BINDING NOISE FROM THE REAR OF THE VEHICLE FROM THE BEGINNING OF 2019. THE CAR DOES NOT EXCEED OVER 90MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244200August 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
DRIVING DOWN ROAD CAR WOULD RATTLE WHEN TURNING AND IT BECAME HARD TO TURN WHICH ALMOST CAUSED AN ACCIDENT THEN I WAS DRIVING GOING UP HILL WHEN ALL OF A SUDDEN THE CAR FRONT WHEEL STARTED SPINNING AND A RATTLING SOUND BECAME LOUDER FROM THE BOTTOM THE AWD COMPONENT SUDDENLY FAILED TIRES WOULD NOT ENGAGE. I TOOK IT IN TO A KIA DEALERSHIP AND THEY REFUSE TO DIAGNOSE THE AWD UNTIL AN ALIGNMENT IS DONE AND NEW TIRES ARE BOUGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244219August 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE THE CONTACT'S NEPHEW WAS DRIVING APPROXIMATELY 50 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244236August 15, 2019
STRUCTURE:BODY, SERVICE BRAKES
DOOR WILL NOT OPEN FROM THE OUTSIDE ON THE DRIVER REAR SIDE. ALSO I AM STARTING TO HAVE ISSUES WITH MY GEAR SHIFT. I CAN'T PUT MY VEHICLE OUT OF PARK. IF I DO GET IT OUT OF PARK, 2 OF MY DASHBOARDS LIGHTS COME ONE. I ALSO NOTICE WHEN THESE LIGHTS ARE ON MY BRAKE LIGHTS DO NOT SHOW ON THE REAR SIDE. THIS IS AM HAZARD AND MY TRUCK SLIPS FROM TIME TO TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244253August 15, 2019
UNKNOWN OR OTHER
MY 2015 KIA SORENTO JUST SHUTS OFF WHILE DRIVING. NO WARNING NO ISSUES. SERVICED REGULAR. STILL HAS ANOTHER 2000 MILES BEFORE AN OIL CHANGE IS NEEDED. I WAS STUCK IN THE MIDDLE OF A VERY BUSY MAIN ROAD. TURNED SIDEWAYS. THANK GOD I DID NOT GET ON THE TURNPIKE BEFORE THIS HAPPENE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243890August 14, 2019
ENGINE
REAR MAIN OIL SEALS LEAKING CAUSING ENGINE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243908August 14, 2019
AIR BAGS, ELECTRICAL SYSTEM, SEATS
AIRBAG DID NOT DEPLOY DURING ACCIDENT. BEFORE ACCIDENT AIRBAG LIGHT WAS ON AND STEERING WHEEL FUNCTIONS WERE WORKING (CRUISE, HORN, VOLUME ECT.) DRIVER SIDE WINDOW WOULD NOT ROLL UP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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