Kia Sorento Complaints

10,397 consumer complaints on file.

#11473183July 10, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
When “auto” for headlights the lights won’t turn on at night time unless I manually switch it or the lifts will be on and then go off on their own during the night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473211July 10, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Engine stutters and jerks upon acceleration. Happens in every driving mode (Comfort / Eco / Smart / Sport). This has been a persistent safety issue, and judging by the number of similar complaints, a speedy resolution is needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473228July 10, 2022
POWER TRAIN
Transmission started slipping after 25,000 miles, very scary in traffic. Got home and transmission completely failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473010July 9, 2022
STRUCTURE:BODY
My car is white pearl and my paint is pilling really bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473011July 9, 2022
SERVICE BRAKES
Breaks Squeak a lot when braking on a stop sign and fills like it has air in the system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473030July 9, 2022
ENGINE
My car is going to kill me. It stalls while driving or sitting at lights. Sometimes while I’m driving it surges and bucks and jerks. I’m really concerned with the stalling issues almost got rear ended 2 days ago. I drive on the northway and can’t afford this car stalling while driving I’ll be killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473073July 9, 2022
FUEL/PROPULSION SYSTEM, SUSPENSION
SUV started making a strange noise and the rear started dragging before 70K miles. Needed a new axle and a rear differential. Total cost was $3800.00 and not covered under warranty. The rear differential oil wasn't even due to be changed yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473118July 9, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
Paint peeling left and right sides of front windshield. Front of car.peeling in spots where rocks have hit and left back passenger side large piece paint peeling Started with a very small spec. Continuing to peel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473122July 9, 2022
STRUCTURE:BODY
Fuel tank door won't open. It supposedly locks and unlocks with the doors but it gets stuck locked, couldn't get fuel. Had to find something like a coat hanger to stick in and jimmy it open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473119July 9, 2022
POWER TRAIN
Wet clutch went out causing the car to stall and stutter, that has been replaced and now it is struggling to shift into 2nd gear. Jerry shifting and high rpms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472854July 8, 2022
ENGINE
Loosing oil which will result in engine failure. Had an oil test done at the Kia Dealership and they said it lost 2.5 quarts of oil in 2925 miles and that is "operating as designed". Their Owner's manual says change the oil every 7500 miles. So by then I will be out of oil. Not sure how this is "operating as designed".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472700July 7, 2022
EXTERIOR LIGHTING
While in Auto mode, lights turn off and on during the day and night. Happens daily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472752July 7, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
Headlights either blink on and off or turn off for about 5 seconds and then will go back on. It also will blink when using the directional. It does this while driving and parked. Also, the horn has just stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472776July 7, 2022
STRUCTURE:BODY
My car is painted pearl white and has peeled and exposed the metal for a few years. We have patched it the best we can but it happens at another spot. I have included a picture. There has been a recall on Toyota and I believe 2014 Kia with the same issue regarding white paint problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472673July 7, 2022
ENGINE
excessive oil consumption causing engine to fail. need to replace whole engine. no warning lights or gauges registered the low oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472489July 6, 2022
ENGINE
7/3/22, 71,500 miles accrued on vehicle. While operating the vehicle, on an uphill grade after 5.7 miles of driving, sudden and abrupt knocking noise occurred. Knocking was intensified during acceleration. At this time, dramatic loss of power occurred. Attempted to "coast" downhill for the remainder of the trip. After another 2.2 miles, a very loud "bang" noise occurred, the driver in fear part felle from the vehicle. Knocking noise intensified, and the vehicle then stopped responding. Displayed oil pressure, check engine and check battery lights. Violent shaking and vibrating occurred. Driver was able to coast the vehicle off the roadway to the right shoulder for safety so as to not become a traffic hazard. Smoke was visible and heat was felt from the engine bay of the vehicle. Driver of the vehicle was in fear of fire occurring imminently. Vehicle was shut off for safety. After smoke dissipated and engine cooled, a restart was attempted but failed. Vehicle would not respond. Nothing was visible from the top of the engine bay. Vehicle was moved to a local repair shop adjacent to the location where it was stopped. On inspection, the engine block cracked adjacent to the connecting rod producing knocking noise and releasing all oil from the engine block. The local automotive shop confirmed the engine/powertrain failure similar to the previous recall: RQ17-003 NHTSA Recall No. 17V-224 on "GDI" engines. Kia corporate was contacted. Kia has not inspected the vehicle but was informed. Kia replied they would NOT replace or reimburse due to recall only being applied for 2.0 and 2.4 liter engines. This vehicle was fitted with a 3.3 liter "GDI" engine produced in the same facility as reported in RQ17-003 NHTSA Recall No. 17V-224. Local mechanics report the engine may be replaced by the dealer with enough complaining, however, the dealer states "no recalls for this vehicle" and will not take action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472532July 6, 2022
EXTERIOR LIGHTING
The contact owns a 2019 Kia Sorento. The contact stated that while driving at night with the low-beam headlights activated, the light beam was bouncing up and down and moving from side to side presenting a visible shadow within the light beam, causing a visibility hazard for the driver. The vehicle was taken to the local dealer who replaced the driver’s side headlight assembly and the movable headlight controller; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472377July 5, 2022
STRUCTURE:BODY
SWP paint peeling on hood and roof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472402July 5, 2022
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2011 Kia Sorento. The contact stated that while driving at 60 MPH, an abnormal clunking sound had emitted from the vehicle. The contact then heard parts falling out of the engine as white smoke began to release from the vehicle's hood. The check engine warning light was also illuminated on the instrument panel as the contact pulled over. The contact lifted that hood and saw flames coming from undeath the vehicle. The contact immediately shut the hood as smoke continued to discharge from the vehicle. The fire department arrived at the scene; however, the fire had dissolved on its own. The contact had the vehicle towed to an independent mechanic and was informed that a rod had blown in the engine resulting in engine failure. The vehicle was then towed to the dealer and was initially informed that her vehicle would be repaired under an extended warranty; however, the manufacturer later denied the warranty extension since she failed to have a manufacturer campaign performed on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 98,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11472247July 4, 2022
EXTERIOR LIGHTING:HEADLIGHTS
My headlight are so dim at night I have to drive with my high beams on. I've cleaned and replaced bulbs and they are still very dim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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