Kia Sedona Complaints

2,536 consumer complaints on file.

#10128414July 12, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
DT: WHILE LOADING GROCERIES INTO THE TRUCK OF THE VEHICLE THE HYDRAULICS WOULD NOT HOLD UP THE WEIGHT OF THE HATCHBACK. WHEN THE CONSUMER FIRST OPEN THE HATCHBACK HE NOTICED THAT IT DID FEEL HEAVIER THAN USUAL BUT THERE WERE NO SIGNS OF THE HATCHBACK FAILING. THE DEALERSHIP HAS BEEN NOTIFIED AND THE PART IS ON BACK ORDER. THE MANUFACTURER OF THE VEHICLE HAS NOT BEEN NOTIFIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128462July 12, 2005
WHEELS:HUB
I WAS NOTIFIED VIA A LETTERDATED JUNE 13,2005 OF A RECALL TO CORRECT A DEFECT ON MY VEHICLE. (CAMPAIGN ID# 05V232000). I IMMEDIATELY CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR THE REPAIRS. DEALER NOTIFIED ME OF AWARENESS OF THE RECALL BUT NO PARTS WERE AVAILABLE AT THAT TIME TO COMPLETE THE REPAIRS. DEALER INDICATED HE WOULD CALL ME WHEN THE PARTS WERE AVAILABLE. I WAITED APPROX. FOUR WEEKS THEN CALLED THE DEALER. AGAIN NO PARTS. I THEN CALLED KIA CUSTOMER AFFAIRS DEPT. THEY HAVE NO IDEA WHEN PARTS WILL BE AVAILABLE. THEY SUGGESTED I TAKE THE VEHICLE TO THE DEALER FOR INSPECTION AND IF A DEFECT WAS FOUND THE VEHICLE WOULD BE IMPOUNDED UNTIL PARTS BECAME AVAILABLE. I THINK KIA IS TAKING FAR TO LONG TO CORRECT THIS PROBLEM. THE RECALL WAS TO BEGIN JUNE 5, 2005. OWNERS WERE NOTIFIED VIA LETTER DATED JUNE 13, 2005. AS OF JULY 12, 2005 THEY HAVE NO IDEA WHEN REPAIRS CAN BE MADE. MUST PEOPLE BE KILLED BEFORE ACTION IS TAKEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129108July 12, 2005
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2ND REQUEST LTR FM RICHARD JORGE (FL) RE HIS DEFECTIVE 2002 KIA SEDONA.*MR WHEN THE VEHICLE ONLY HAD 180 MILES IT OVERHEATED AND SHORTED OUT. PRESENTLY, THE CONSUMER IS EXPERIENCING A RECURRING PROBLEM WITH THE BATTERY AND ALTERNATOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128113July 8, 2005
WHEELS
DT: THE CONSUMER MADE A COMPLAINT ON JUNE 30TH, 2005 FOR HIS KIA. HE RECEIVED A RECALL FOR THE PROBLEM, KIA HAS HAD THE VEHICLE FOR OVER WEEKS. BEFORE THE CONSUMER TOOK IT THERE THEY ASSURED HIM THEY HAD THE PART IN STOCK. HE CONTACTED THE DEALER SERVICE MANAGER, AND THE MANUFACTURER. AMY REPRESENTING THE MANUFACTURER SAID THEY WERE SETTING THE PART ASIDE WITH HIS NAME ON IT AND THAT WAS 10 DAYS AGO. THE DEALER STILL DOES NOT HAVE THE PART. THE RECALL IS FOR THE BEARING ASSEMBLY ON BOTH REAR WHEELS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127796July 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM
TOO MANY PROBLEMS TO LIST, COMPLETE LEMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127527July 5, 2005
WHEELS
DT: CONSUMER RECEIVED A RECALL LETTER AROUND JUNE 13, 2005. SHE CONTACTED THE LOCAL DEALERSHIP, AND WAS TOLD THE PARTS WERE NOT IN. SHE CALLED BACK TODAY AND THE PARTS STILL WERE NOT AVAILABLE. SHE CALLED KIA, AND THEY TOLD HER TO CALL BACK AND HAVE THE VEHICLE INSPECTED UNTIL THE PARTS WERE AVAILABLE. SHE HAS TO CALL BACK AGAIN TO ARRANGE FOR THAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127308July 1, 2005
ELECTRICAL SYSTEM:WIRING
MY WIFE WAS DRIVING HER 2002 KIA SEDONA AND IT CAUGHT ON FIRE. THE FIRE WAS ELECTRICAL IN NATURE AND BEGAN IN THE STEERING COLUMN. AFTER TURNING OFF THE IGNITION AND REMOVING THE KEYS, THE ENGINE STARTED ALONG WITH THE WINDSHIELD WIPERS. THE FIRE WAS CONTAINED TO THE DASH AND STEERING COLUMN AREA. A NEARBY CITIZEN EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. WE ARE FORTUNATE THAT MY WIFE AND 3 YOUNG CHILDREN WERE NOT SERIOUSLY INJURED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127151June 30, 2005
WHEELS
DT: ON JUNE 13, 2005 CONSUMER RECEIVED A RECALL 05V232000, AND THE CALLED THE DEALERSHIP. AT THAT POINT HE WAS WAITING ON THE PARTS TO COME IN. ON JUNE 20,2005 AMY AT KIA IN CARTERSVILLE CALLED THE CONSUMER AND INFORMED HIM THAT THE PARTS WERE IN AND THEY WERE RESERVED IN HIS NAME. ON JUNE 29,2005 HE CALLED TO ARRANGE FOR THE VEHICLE TO BE TAKEN IN AND HAVE THE RECALL WORK DONE. WHEN HE ARRIVED AT THE DEALERSHIP THEY INFORMED HIM THAT THERE WERE NO PARTS. HE THEN CALLED ALVINA AT CONSUMER AFFAIRS AT KIA AND WAS TOLD THAT THEY COULD NOT GET THE PARTS. THE NUMBER FOR KIA: 800-333-4542 EXTENSION 45935, THAT IS THE MANAGER FOR CONSUMER AFFAIRS, ALVINA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126794June 28, 2005
SUSPENSION:FRONT:WHEEL BEARING
DT:CONTACT ATTEMPTED TO HAVE A RECALL TAKEN CARE OFF BUT THE PARTS WERE NOT AVAILABLE FROM KIA. THEY WERE ON BACK ORDER. CONTACT WAS TOLD BY THE DEALER AND BY KIA THEY WERE ON NATIONAL BACKORDER . HE HAS BEEN TOLD THAT BACK ORDER WILL TAKE APPROXIMATELY 2 WEEKS. HE WAS CONCERNED BECAUSE THE RECALL WAS FOR DAMAGED OUTER WHEEL BEARINGS. HE KNEW THERE WAS DAMAGE TO THE WHEEL BEARINGS, AND THAT HE WAS DRIVING AN UNSAFE VAN, AND TRANSPORTING CHILDREN IN THE VAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126821June 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION
DT: TOOK KIA, SEDONA 2004 4 TIMES TO DEALER FOR BRAKE FAILURE. THE BRAKES SQUEAKED A LOT, AND THE PROBLEM HAS NOT BEEN FIXED PROPERLY. CONSUMER TOOK VEHICLE TO THE DEALER AND THE PROBLEM WAS FIXED. BUT, THEN AGAIN ONE COULD HEAR A SOUND ON THE BRAKES. CONSUMER WAS TAKEN BACK VEHICLE TO DEALER FOR THE 5TH TIME. TO SEE WHAT COULD BE DONE. ALSO TRANSMISSION WHEN IN DRIVE AROUND 5 MPH, WANTED TO STOP, THEN JUMPED TO NORMAL. ALSO WHEN THE CAR WAS IDLING IN PARK OR STOPPING IT SHOOK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126491June 24, 2005
SUSPENSION:FRONT:WHEEL BEARING
DT: CONSUMER RECEIVED A RECALL NOTICE. CONTACTED DEALER, AND THEY DO NOT HAVE THE PARTS FOR RECALL REPAIRS. DEALER DID RECEIVE SOME PARTS BUT NOT COMPLETE PARTS, THEN, CONTACTED THE MANUFACTURER, WHO FIRST SAID THEY DIDN'T HAVE ANY, AND SOME WERE NOT COMPLETE. MANAGER SAID THAT CONSUMER WOULD HEAR A HUMMING 10,000 MILES PRIOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126355June 23, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN A 2002 KIA SEDONA. YESTERDAY I TOOK IT IN TO THE DEALER FOR THE 15TH TIME DUE TO A CHECK ENGINE LIGHT. I ALSO ASKED THEM TO CHECK THE BRAKES SINCE THEY ARE PULSATING WHEN STOPPING, WHICH IS THE FOURTH TIME FOR THIS SPECIFIC PROBLEM. IT HAS BEEN JUST 19,000 MILES SINCE THE LAST ROTOR AND BRAKE CHANGE. THEY TOLD ME THAT THEY HAD DONE A "GOOD WILL" REPLACEMENT OF PARTS THE LAST TIME I BROUGHT IT IN AND THAT IT WILL COST $700.00 TO FIX THIS TIME. THEY SAID, "THERE WERE HOTSPOT AND WARPING NOTED THE LAST TIME YOU BROUGHT IT IN AND SINCE IT IS HAPPENING AGAIN, IT SHOWS A PATTERN OF HARD BREAKING." MY WIFE DRIVES THIS VEHICLE BACK AND FOURTH TO WORK 3 TIME A WEEK AND THENM IT IS ONLY USED AROUND TOWN SO I KNOW THAT IS NOT THE ISSUE. THEY ALSO STATED THAT ROTORS ON MINIVANS SHOULD ONLY LAST 18000-20000 MILES ANYWAY. I FEEL THAT THE SEDONA DOES NOT HAVE SUFFICIENT SIZED ROTORS FOR THE WEIGHT OF TE VEHICLE AND KIA SHOULD BE FORCED TO RECALL THE VEHICLES AND REPLACE ALL THE ROTORS WITH THE APPROPRIATE SIZE. IT IS A HAZARD SINCE IT COULS CAUSE THE BRAKES TO FAIL WHILE DRIVING WHICH COULD CAUSE AN ACCIDENT THAT MAY LEAD TO DEATH. KIA ALSO TOLD ME IF IT IS AT THE END OF THE WARRANTEE AND THE PART IS REPLACED, THE SECOND IT GOES PAST IT IS NO LONGER COVERED EVEN IF IT HAS ONLY BEEN 10 MILES SINCE IT WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126026June 21, 2005
UNKNOWN OR OTHER
TOOK MY 2005 KIA SEDONA VAN IN FOR THE 7 TIME SINCE 12/2004 TO HAVE BRAKES REPLACED. SPOKE WITH THE SERVICE TECHS AND THEY SAY THAT KIA SEEMS TO HAVE A PROBLEM WITH THE FRONT BRAKING SYSTEM ON THIS VEHICLE, AND IS AWARE OF THE PROBLEM. THE MANUFACTOR TELLS THE SERVICE DEPT. TO JUST KEEP REPLACING THEM. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY WHEN DRIVING THIS VEHICLE. THE DEALERSHIP SERVICE DEPARTMENT HAS REPLACED THE BRAKING SYSTEM MANY TIMES, BUT THE KIA MOTORS REFUSES TO ACKNOWLEDGE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126148June 21, 2005
STEERING: STEERING WHEEL/HANDLE BAR
DRIVING OUT OF SPOT AT PARKING LOT MY WIFE HAD THE STEERING TO HARD TO TURN AND THE ENGINE WAS ACCELERATED. SHE COULD NOT TURN AND HIT A CAR ON THE DRIVER SIDE FRONT WHEEL
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10125482June 16, 2005
SUSPENSION:FRONT
LOOSE FRONT SUSPENSION. FAILURE HAS NOT HAPPENED, YET. WORRIED THAT THE NOISES COMING FROM THE FRONT OF MY VEHICLE WILL CAUSE A FAILURE ON THE ROAD. KIA IS AWARE OF THE PROBLEM BUT IS RELUCTANT TO REPAIR IT. THEY KNOW THAT ALL SEDONAS HAVE THIS PROBLEM BUT AS YET TO COME TO GRIPS WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125544June 16, 2005
UNKNOWN OR OTHER
DT:CONSUMER RECEIVED RECALL LETTER ON JUNE 15, 2005, AND THE DEALER SAID HE DID NOT HAVE THE KIT TO DO RECALL REPAIRS. CONSUMER WANTED TO TAKE VEHICLE ON TRIP ON JUNE 23, 2005 AND WAS CONCERNED THAT DEALER WILL NOT HAVE REPAIRS DONE IN TIME, AND VEHICLE MAY NOT BE SAFE. CONSUMER CONTACTED MANUFACTURER, AND THEY WANTED HIM TO CALL BACK. CONSUMER WANTED TO TAKE VEHICLE ON TRIP IF POSSIBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125427June 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DT: TOOK VEHICLE TO DEALER AT LEAST 15 TIMES, THEY SAID NOT KICKING UP ANY ERA CODES. THE THROTTLE BODY WAS CHANGED ALSO TRANSMISSION CONTROL MODULE (TCM ) WAS THEN CHANGED. THIS DID NOT FIX THE PROBLEM. THEY DID SOMETHING WITH THE GROUNDS. IN FEBRUARY 2005 THEY PUT IN A NEW TRANSMISSION. LIKE THE CAR IT WAS LOSING POWER, AND CAR WAS GEARING DOWN ON ITS OWN. AT FIRST THIS ONLY HAPPENED ONCE OR TWICE A WEEK, BUT CURRENTLY IT HAPPENED EVERY TIME CONSUMER GOT INTO THE CAR. THE LAST THIS HAPPENED CONSUMER PULLED OUT ONTO A ROAD AND CAR HAD NO POWER, AND DID NOT WANT TO ACCELERATE. IT WAS ALMOST HIT BY A TRACTOR TRAILER. DROVE TO DEALERSHIP DID NOT TURN OFF THE CAR. TECHNICIAN DROVE THE CAR, AND HE SAID THAT THE TRANSMISSION KICKED ITSELF INTO SAFE MODE, WHICH MEANT THE CAR STAYED IN SECOND GEAR WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124043June 3, 2005
SUSPENSION:FRONT
THUMPING NOISE FROM FRONT END..WHEELS OR STRUTS. USUALLY OCCURS AT SLOW SPEEDS ON UNEVEN SURFACES. NOT AS NOTICABLE AT HIGHER SPEEDS. THIS CONCERNS ME BECAUSE SOMETHING IS APPARENTLY LOOSE AND VIBRATING YET THEY HAVE YET TO CORRECT THE PROBLEM. IF YOU LOOK AT WW.KIA-FORUMS.COM AND LOOK UNDER SEDONA, YOU WILL SEE NUMEROUS PEOPLE WITH THE SAME PROBLEM AND KIA HAS YET TO FIX IT. I GUESS THEY WON'T BE HAPPY UNTIL THE FRONT END FALLS OUT OR SOMETHING. PEOPLE HAVE HAD THEIR WHOLE FRONT END BASICALLY REPLACED AND STILL THEY HAVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123809June 1, 2005
SUSPENSION:REAR:AXLE:SPINDLE, SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:HUB
DT: CONSUMER STATES: THE RIGHT PASSENGER BACK END OF THE TIRE FELL OFF. HAD TO BE TOWED, THE AXLE BROKE, THE BEARING WENT OUT, AND TIRE COME OFF. ALSO, HUB ASSEMBLY CAME OFF. VEHICLE IS IN THE SHOP FOR SAME PROBLEM, AND CONSUMER HAS A LOANER VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123844June 1, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DT: THE CONTACT OWNS A 2004 KIA SADONA. THE DASH LIGHTS HAVE REPEATEDLY FAILED IN LESS THAN ONE YEAR. A COUPLE OF TIMES THE DEALER PUT FUSES IN THE VEHICLE, AND THEY CLAIMED THAT SOMETHING HAD BEEN PLUGGED INTO THE CIGARETTE LIGHTER THAT DID NOT WORK. THE MASTER TECHNICIAN PUT A NEW INSTRUMENT CLUSTER BOARD. THIS WOULD SOLVE THE PROBLEM FOR A WEEK UP TO A MONTH, AND THE PROBLEM WOULD COME BACK. AT NIGHTS, THEY CANNOT SEE THE SPEED OR FUEL OR ANY LIGHTS ON THE DASHBOARD. PREVIOUS OWNER HAD THIS VEHICLE IN THE SHOP THREE TIMES FOR ELECTRICAL REASONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Sedona