Kia Sedona Complaints

2,536 consumer complaints on file.

#10134684August 29, 2005
ENGINE AND ENGINE COOLING
ON 2 SEPARATE OCCASIONS, MY NEW 2005 KIA SEDONA, WITH 4300 MILES ON IT, HAS SHUT DOWN WHILE TRAVELING THE 1ST TIME AT AROUND 40 MPH, AND THE LATEST TIME TRAVELING DOWN I10 OUTSIDE OF TUCSON, AZ WITH 3 KIDS AND 2 OTHER ADULT PASSENGERS, TRAVELING AT ABOUT 65 MPH. WE PULLED TO THE SIDE OF THE ROAD AND TRIED TO RESTART CAR. AFTER 5-10 MINUTES, THE CAR RESTARTED, WAS PUT IN DRIVE, AND MOVED A FEW FEET BEFORE SHUTTING DOWN AGAIN. THIS TIME IT DIDN'T RESTART AND WE TRIED TO CALL THE 800 TOW NUMBER THAT KIA GAVE US. WE COULDN'T GET THROUGH TO ANYONE, SO THE AZ HIGHWAY PATROL GOT A TOW TRUCK THERE IN 5 MINUTES. NOT ONLY ARE WE OUT 300.00 FOR THE COST OF THE TOW, BUT IT HAS BEEN SITTING AT THE DEALERSHIP SINCE 08/22/2005. THEY SAID THAT THEY WON'T GIVE US A RENTAL CAR SO WE HAD TO RENT ONE OURSELVES AT THE DEALERSHIP. I SPOKE TO THE MANAGER JOHN ON THE SATURDAY FOLLOWING AND HE SAID HE DIDN'T KNOW WHAT THE DIAGNOSIS WAS AND THERE WAS NOBODY IN SERVICE ON SATURDAY, BUT HE WOULD CALL ME ON MONDAY MORNING(TODAY) AND HAVE SOMEONE "ON IT" FIRST THING IN THE MORNING. I RECEIVED NO CALL. I CALLED AROUND 5:00 PM TO FIND IT WAS JOHN'S DAY OFF AND HE WOULD BE RETURNING TUESDAY MORNING. I WAS THEN TRANSFERRED TO A "SERVICE TECH" WHO PULLED UP ON HIS COMPUTER THE DIAGNOSTIC OF MY CAR. HE SAID THAT THEY HAD OR IS SUPPOSED TO ORDER A NEW REAR ENGINE MOUNT. HE SAID THAT HE DIDN'T KNOW HOW LONG THE PART WOULD BE BECAUSE IT LOOKED LIKE THEY HAD TO GET IT FROM JAPAN(HQ), AND ALSO DIDN'T KNOW HOW LONG IT WOULD TAKE TO INSTALL OR WHY THAT WOULD BE MAKING THE CAR SHUT DOWN. I AM VERY CONCERNED ABOUT THE WHOLE SITUATION, AND DON'T FEEL COMFORTABLE DRIVING A CAR THAT NEEDS TO HAVE A PART REPLACED AFTER 4000 MILES, THAT KEEPS THE ENGINE FROM FALLING OFF THE FRAME OF MY CAR, ESPECIALLY WITH INFANTS IN MY CAR. PLEASE ADVISE ME ON MY RIGHTS(IF ANY), AND CONTACT ME ASAP AT THE PHONE NUMBER PROVIDED. THANKS FOR ANY HELP AND CONCERN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134390August 27, 2005
AIR BAGS:FRONTAL
A FRONT END IMPACT AT 45 MPH AND THE AIRBAG DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10129976August 26, 2005
WHEELS
DT: THE CONSUMER RECEIVED A RECALL LETTER, 05V232000, ON JUNE 10, 2005. THE LOCAL DEALERSHIP WAS CALLED TO ARRANGE THE RECALL REPAIR; THE CONSUMER WAS TOLD THE PARTS WERE NOT AVAILABLE. A WEEK LATER, THE CONSUMER CALLED AND WAS TOLD TO BRING THE VEHICLE IN. THE VEHICLE WAS INSPECTED, BUT THE PARTS WERE STILL NOT AVAILABLE. AT THIS TIME, THE CONSUMER WAS TOLD NOT TO DRIVE LONG DISTANCES. THE CONSUMER HAS CALLED MULTIPLE DEALERSHIPS AND THE MANUFACTURER TO LOCATE THE PART. THE CONSUMER IS GOING TO GO ON A TRIP, APPROXIMATELY 2,500 MILES, AND KIA CORPORATE TOLD HIM TO GO AHEAD AND DRIVE THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134141August 24, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I HAVE HAD MY 2003 KIA SEDONA A LITTLE OVER 2 YEARS. I BOUGHT IT NEW FROM A DEALER. SINCE 2002, I HAVE HAD PROBLEMS WITH THE FRONT SEAT BELT SENSORS, TO THE POINT BOTH HAVE HAD TO BE REPLACED. WHEN THIS SENSOR DOES NOT OPERATE PROPERLY, THE "AIRBAG NEEDS SERVICING" LIGHT COMES ON. WITH THAT LIGHT ON, THE VAN WILL NOT PASS INSPECTION (VA STATE INSPECTION). THE FIRST TIME THIS HAPPENED, THE DEALERSHIP WAS OUT OR STOCK OF THE REPLACEMENT SEATBELT ASSEMBLY, BUT THEY GAVE ME ONE FROM ANOTHER CAR WHILE WE WAITED FOR MY PARTS TO COME IN. THEY NEVER CAME IN. NOW, THE 2ND ONE HAS GONE BAD, AND I AM STILL WAITING FOR A PART. EVIDENTLY, WHERE THE DEARLERSHIP ORDERS PARTS FROM KIA IS OUT OF STOCK OF THESE ITEMS DUE TO HIGH VOLUME OF REPLACEMENT. I AM (1) CONCERNED THAT SO MANY OF THESE ARE GOING BAD THAT THE COMPANY HAS RUN OUT OF STOCK, AND (2) WORRIED THAT FAILURE OF THIS SENSOR COULD RESULT IN MY AIRBAG NOT WORKING PROPERLY. I HAVE NOW BEEN WAITING OVER 4 MONTHS FOR THE REPLACEMENT PARTS, AND THEY ARE STILL NOT AVAILABLE FROM THE DEALER. THIS ITEM IS NOT COVERED BY WARRANTY, AND IT DOES NOT APPEAR TO BE A RECALL ITEM. BUT SHOULDN'T A SAFETY ITEM LIKE THAT CAUSE A RECALL SINCE IT INVOLVES PERSONAL SAFETY AND THE PASSIVE RESTRAINT OPERATION? AND IF THAT MANY ARE FAILING, DOESN'T THAT CAUSE CONCERN FROM THE NHTSB?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133873August 23, 2005
SUSPENSION:FRONT:WHEEL BEARING, VEHICLE SPEED CONTROL
DT: THE CALLER RECEIVED A RECALL LETTER BUT CAN'T GET REPAIR WORK DONE. DEALER SAID THEY DID HAVE THE PARTS TO FIX IT. THROTTLE CABLE AND WHEEL BARINGS FAIKED. DEALER SAID PARTS WERE ON BACK ORDER. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133700August 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: CALLER SAID AT 4950 MILES VEHICLE STARTED WOBBLING. THIS HAPPENED WHEN APPLYING THE BRAKES TO SLOW DOWN. WHEN HE TOOK IT TO THE DEALER, THEY SAID THE ROTORS WERE WARPED, AND HAD THEM REPLACED. CURRENTLY, AT 8490 MILES IS HAVING THE SAME PROBLEM. HE HAS NOT GONE BACK TO THE DEALER YET. MANUFACTURER HAS NOT BEEN CONTACTED YET. THE FIRST TIME WAS ON 7-27-05 THE SECOND TIME WAS ON 8-20-05.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133725August 22, 2005
WHEELS:HUB
DT: CONTACT STATES THERE IS A RECALL ON THE REAR HUB CAPS ON 2004 KIA SEDONA. THE PARTS HAVE BEEN ON BACK ORDER SINCE JUNE 2005. THE CONSUMER HAS CONTACTED THE MANUFACTURER, AND THEY DID CONFIRM THAT THE PARTS WERE ON BACK ORDER. THE CONSUMER HAS CONTACTED SERVICE DEALER AND OTHER DEALERSHIPS IN THE AREA, BUT NO ONE HAS THE PARTS AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133788August 22, 2005
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: WHILE GOING 45MPH CONSUMER'S VEHICLE WAS HIT HEAD ON. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THIS HAPPENED ON AUGUST 19, 2005. THE BRAKES LOCKED AND SLID INTO THE VEHICLE. CALLED KIA, AND THEY SAID THEY WILL CALL THE CONSUMER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10133811August 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BREAK VIBRATION, AND DIFFICULTY IN STOPPING NEAR ACCIDENTS, BUT DID NOT CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133819August 22, 2005
ELECTRICAL SYSTEM:IGNITION
DT: 2005 KIA SEDONA. THE CAR WAS BOUGHT IN MAY, AND IT STALLED INTERMITTENTLY. THE FIST TIME VEHICLE STALLED WAS IN JULY. CONSUMER'S HUSBAND WAS DRIVING AND WHEN APPROACHING A LIGHT THE CAR STALLED. NO INDICATOR LIGHTS CAME ON. SECOND TIME THAT VEHICLE STALLED WAS WHILE DRIVING ON I95 AND SLOWING DOWN 20 -25 MPH. AGAIN,NO INDICATOR LIGHT CAME ON AT THIS TIME. TOOK VEHICLE TO THE DEALERSHIP, AND THEY COULD NOT DUPLICATE THE PROBLEM. A THIRD TIME THE CAR STALLED, BUT IT WAS RESTARTED IMMEDIATELY. CRANKED THE CAR AND IT ONLY STAYED FOR JUST A FEW SECONDS. THIS HAPPENED AT LEAST TWICE. . THE CONSUMER MADE IT TO A GAS STATION AND PUT MORE GAS INTO THE GAS TANK WHICH SHOWED A LITTLE OVER TANK. STARTED BACK UP AND DROVE HOME. THE FORTH TIME, WHILE DRIVING ON A HILL HIT THE GAS PEDAL AND THERE WAS A DECREASE IN ACCELERATION AND VEHICLE STALLED. THE CAR HAD AT LEAST TANK OF GAS. NO INDICATOR LIGHT CAME ON PRIOR TO THE CAR STALLING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133618August 20, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, EQUIPMENT
THIRD TIME I AM HAVING MY SEAT BELT BUCKLE REPLACED DUE TO AIRBAG LAMP BEING ON. THEY JUST KEEP REPLACING FAULTY PART WITH ANOTHER FAULTY PART, THIS THIRD TIME, ONLY TOOK TWO DAYS FOR LIGHT TO COME BACK ON. I HAVE ALSO BEEN TOLD IN THE MEANTIME MY AIRBAGS ARE INACTIVE. THIS PROBLEM NEEDS TO BE ADDRESSED AND RECALLED, NOT JUST REPLACED. I DO NOT FEEL SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133544August 19, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
BATTERY DIES EVERY SUMMER DURING HOT WEATHER. THREE BATTERIES IN 3 YEARS. THE ALTERNATOR DOES NOT SUPPLY BATTERY WITH ENOUGH CURRENT WHEN THE AIR CONDITIONING, RADIO, AND LIGHTS ARE ON CAUSING THE BATTERY TO DRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129720August 19, 2005
SUSPENSION:REAR
DT: RECEIVED A RECALL 05V232000 BACK IN EARLY JUNE FOR KIA SEDONA. CONTACTED THE DEALER THREE TIMES. THEY HAVE DONE AN INSPECTION FOR THE RECALL, BUT DID NOT HAVE THE PARTS. CONTACTED THE MANUFACTURER TWICE, THEY SAID DEALER SHOULD HAVE PARTS BY JULY 8TH, 2005. CONTACTED THEM AGAIN , AND WERE THEY WERE ON A NATION WIDE BACK ORDER, AND SHOULD BE DELIVERED SOME TIME IN AUGUST. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129868August 19, 2005
UNKNOWN OR OTHER
DT: THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL ON JUNE 15, 2005. THERE WAS NO RECALL NUMBER ON THE LETTER. THE CONSUMER HAS CONTACTED THE DEALER AND THEY DO NOT HAVE THE PARTS. IT HAS BEEN A MONTH SINCE THE CONSUMER RECEIVED THE LETTER. THE CONSUMER CONTACTED THE MANUFACTURER AND THE PARTS WERE BACK ORDERED. *JB *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133265August 18, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AC HAS MUSTY ODOR WHEN USED. I CAN SMELL EXHAUST GASES FROM OTHER VEHICLES EVEN ON REC AIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133189August 17, 2005
VEHICLE SPEED CONTROL
INPUT SPEED SENSOR ERROR BEGAN IN EARLY JULY. CAUSED RANDOM SHIFTING WHILE DRIVING, CAR REMAINED STUCK IN GEARS OR RANDOMLY DROPPED OUT OF GEARS. CAR SENT TO HAVE SENSOR REPLACED IN MID AUGUST. ONE OF FOUR SENSORS SHOWING DEFECTIVE ON VEHICLE JUST BARELY OUT OF WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133024August 16, 2005
WHEELS
DT: CONTACT STATED RECEIVED A RECALL FROM KIA ON 06/13/2005 CONCERNING HUB CAPS. TOOK VEHICLE TO DEALER FOR RECALL REPAIRS ON 8-8-05 AND THEY HAD NO PARTS TO FIX IT. HE RECEIVED THE RECALL LETTER ON 6-13-05. THE DEALER AND MANUFACTURER TOLD HIM TO CONTACT SOMEONE IN KOREA TO GET THE PARTS IN.*AK THE CONSUMER STATED THE RECALL HAS SINCE BEEN TAKEN CARE OF. 11/15/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133025August 16, 2005
WHEELS:HUB
DT: THE CONSUME R RECEIVED A RECALL NOTICE BACK IN JUNE FROM KIA, TOOK THE VEHICLE TO THE DEALER ON JUNE 23, 2005 FOR THE REAR HUB. THEY INSPECTED THE VEHICLE BUT DID NOT HAVE THE PART. CONTACTED THE MANUFACTURER , AND THEY SAID EVERYONE WAS WAITING FOR PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133060August 16, 2005
WHEELS
DT: RECEIVED RECALL FOR THE KIA SEDONA ON JUNE 13, 2005 FOR THE WHEEL BEARINGS, TOOK THE VEHICLE TO THE DEALER FOR AN OIL CHANGE BUT THEY DID NOT HAVE THE PART. CONTACTED THE MANUFACTURER AND THEY HAVE NOT RETURNED THE PHONE CALL. *AK THE CONSUMER STATED THE RECALL HAS BEEN FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132572August 12, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2002 SEDONA WAS REPAIRED 2 TIMES WITH LESS THEN 200 MILES ON IT FOR BATTERY DRAINING- CLAIM WAS IT WAS THE RADIO DIDN'T SHUT OFF WITH THE CAR. THEN LAST MONTH WITH 59.000 MILES ON IT I COMPLAINED OF THE CAR HESITATING AND LIGHTS FLICKERING, AIRBAG LIGHT CAME ON FOR NO REASON, CLAIM TO REPAIR WAS TUNE-UP- 1700.00 AND TWO MONTHS LATER MY BATTERY WENT ON FIRE WITH 5 PEOPLE IN IT, 3 CHILDREN AND ONE IS CARRIED OUT HANDICAPPED. LIGHTS FLICKERED, ODOMETER WENT NUTS WITHOUT THE ENGINE RACING, DOOR LOCKS LOCKED AND UNLOCKED, BATTERY LIGHT, BREAK LIGHT, AND AIRBAG LIGHT CAME BACK ON. WIPERS WENT ON WITHOUT TURNING THEM ON WITH THE SWITCH AND THE HAZARDS WENT ON WITHOUT PUSHING THE BUTTON. I AM MORE THEN HAPPY TO FILE A CONSUMER COMPLAINT AND A LAWSUIT. MY DEALER WENT OUT OF BUSINESS I WAS TOLD WHEN MY CAR WENT ON FIRE TWO WEEKS AGO. SO NOW IT IS AT ANOTHER DEALER AND AT 65,000 NOT COVERED, IT WILL BE COVERED. I AM ACTUALLY COMPILING A CLASS ACTION LAWSUIT ON THE SAFETY OF THESE BATTERIES. I WANT MY CAR FIXED AND ALL THESE VANS RECALLED TO FIND OUT THE REASON, I WOULD NOT WANT ONE OF MY FAMILIES KILLED AND DON'T WANT TO WAIT TILL IT HAPPENS TO SOMEONE ELSE'S. ALL OF US CAN'T BE WRONG AND AS A SAFETY PROBLEM AND A POSSIBLE MEANS OF KILLING PEOPLE WHEN THE DOORS LOCK AND WON'T LET YOU OUT WHEN THE CAR IS ON FIRE - ?? GET WITH IT PEOPLE. RECALL THESE CARS BEFORE SOMEONE GETS KILLED. USE MY CAR AS YOUR TEST SUBJECT, I OFFER IT. NOW MY DAUGHTERS LUNGS HURT FROM THE SMELL OF THE SULFUR HURRYING TO GET THE KIDS OUT. *NM
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

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