Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11559029December 7, 2023
SUSPENSION
Vehicle at highway speeds shakes uncontrollably and makes you slow down to maintain control also causes you to vear into other lanes when trying regain control. It happens all the time at those speeds and have to park the vehicle and not drive. Jeep is having hard time finding parts. My vehicle is all factory stock and no modifications have been made to it. Very scary and very very dangerous to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559015December 7, 2023
STEERING, SUSPENSION
Death Wobble. When traveling over 45 mph and Jeep hits a bump or even mild uneven area in asphalt it can occur. It is unpredictable as it will not always happen. Vehicle has varying degrees of severity in shaking, threatening to become out of control and cause accident. It will force you to try and slow which is not easy and pull off highway until it stops. Dealership (in Manassas) sold this vehicle to us this past March and Dealership in Fredericksburg (Stafford CDJ) left us without a rental car until replacement part comes in. They have been horrible about responding and getting in touch to resolve this issue and did not give us a rental call even though our warranty covers it. It has become apparent it will put our lives at danger and others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558912December 7, 2023
FUEL/PROPULSION SYSTEM
I took this jeep to the dealer and they repaired it per my invoice. I am still receiving messages that the recall is still open from corporate jeep. The NHTSA also says the recall is still open. I called the dealer and they can’t help me or see no recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558690December 6, 2023
STEERING, ENGINE
When vehicle is in drive gear, the steering system has a high pitch squeal. It gets louder when the steering wheel is turned. It makes the squealing noise when the tires are straight, when turned a little left or right, and all the way left and right. No warning lights are on or have ever turned on. The engine area also makes a loud tapping noise only when in gear. Loud enough to hear in the cab. I took it to the dealership, after they had it for over 8 hours, I was told all was normal, and even another new model makes the same noises. It must be the new electrical steering system sounds. To have an inspection done, I had to wait 2 weeks for an appointment, after I had asked if it was normal and the service manager heard and confirmed, a service mechanic and the lead mechanic. All came out at a different time said something sounds like it might be off. The steering issue puts me at risk and other drivers, mainly truck drivers because this vehicle is my daily driver,and I put about 40-80 miles daily, at least 3/4 of the time is driving on a major highway. Our highway has had a ton of roadwork recently, which puts workers at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558363December 4, 2023
STEERING
When driving around 65-70 mph and hit a slight bump, the vehicle shacks violently and you must slow down to about 50mph. There is no warning or any other indication the issue was about to happen. This was replicated several times over the next few days. This was a safety issue as the steering became difficult to control and slowing down to below 50 on a major highway increased risk for a rear end collision. The vehicle has been inspected by a dealer and will need new steering stabilizer. Unfortunately the parts are unavailable at this time and the jeep cannot be driven on highways until repairs are made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557976December 1, 2023
ENGINE
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle shook excessively. The failure was described as the death wobble. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that an appointment was scheduled for a diagnostic test. The manufacturer was made aware of the failure and several cases were filed. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557824December 1, 2023
SEATS
The contact owns a 2021 Jeep Wrangler. The contact stated that the front passenger's side seat failed to lock into position and was sliding back and forth. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to Technical Service Bulletin: 23-021-22 (Front Seat Will Not Unfold and Lock into Position); however, the vehicle was not covered under the Technical Service Bulletin. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557632November 30, 2023
EXTERIOR LIGHTING
led headlights are not hot enough to keep snow melted off headlights. Jeep design has headlights in a recessed hole, so the snow sticks to headlights and does not blow off. The light is covered in snow and reduces visibility by 90%. This has been extremely dangerous as I have had to stop every mile to 2 miles to clean off manually in order to see. Why is this not a recall? This seems far more dangerous than many other recalls that I have seen. What can be done about this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557330November 28, 2023
STEERING, SUSPENSION
When driving and you hit a slight bump, the steering wheel and front end shakes violently. The only way to gain control of the vehicle is to slow down. This happens frequently if you are driving on a highway that has ridges or bumps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557265November 28, 2023
ELECTRICAL SYSTEM, ENGINE
My Jeep has the 3.0 ecodiesel engine and there are two batteries. One battery is huge and powers all the components on my vehicle. The second battery is tiny and considered an auxiliary battery. It is located in a place that I can not get too, and can not check to see if its good or bad. However, as soon as it has any issues it will keep the Jeep from starting up. If you are out in the country or in the middle of nowhere then you will be stranded. It does not matter if the larger battery is working perfectly, the auxiliary battery will disable the entire vehicle anyway. This is a huge safety issue for obvious reasons. According to Jeep forums over the internet, this is a very common issue on all Jeeps with two batteries. It would be nice to take the auxiliary battery out, but Jeep engineered the two batteries to disable the entire vehicle if the auxiliary battery dies. Poor engineering? Perhaps! I would suggest there be a recall and that Jeep be forced to take the auxiliary battery out and re-wire the electrical system to allow vehicles to start regardless of the auxiliary battery. Some customers might want to keep the auxiliary battery cause it plays a part with the auto-start system. I would like to remove the battery and the auto-start all together and still have a functioning vehicle. I don't want to be stranded out in the middle of nowhere where I have no cellphone service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557154November 28, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
As I was driving home at around 45 mph, I noticed a flashing light on the dashboard. The light was instructing me to switch to 'P' to start. Additionally, there was a light indicating a plug-in, and the 'D' was flashing. I wasn't sure what was happening, but I knew something was wrong. Gradually, the acceleration slowed down, and I started to feel uneasy. I quickly pulled over to the side of the road. Luckily, the car behind me wasn't speeding, and they were able to slow down and give me space. I put the car in park, turned it off, and then turned it on again. After doing so, I waited for a few seconds, hoping that the problem would be resolved. To my relief, the flashing lights disappeared, and the car started normally. I checked the dashboard again, and everything seemed to be in order. I resumed driving but couldn't shake off the feeling of unease. Now, driving on the highway in Orlando worries me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556951November 27, 2023
STEERING, SUSPENSION
Over last 3 months have had 8 occurrences of “Death Wobble”. Front end shakes violently at high speed. During a recent road trip, event occurred 4 times, so violently that I had to pull over and stop vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556743November 25, 2023
STEERING
While driving at higher speeds, after slightest road imperfection, the steering wheels shakes uncontrollably until you slow down considerably. The dealership acknowledges the problem calling it "death wobble" and offered to install steering damper. Research has found that this problem has existed on Jeep Wranglers since approx. 2017. A class action suit resulted in Jeep being ordered to install steering dampers and extending warranty. The uncontrollable shaking steering wheel is a hazardous condition and deserves more attention. Presently, four weeks later, I am still waiting of dealership to receive the ordered part. If this is a persistent problem, and a hazard, why no recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556702November 24, 2023
POWER TRAIN
I was driving about 68 mph on the highway in my 2021 Jeep Wrangler Unlimited and experienced what is commonly known as the "death wobble." My steering wheel shook with such force that my Jeep veered into the right lane next to me that was thankfully empty. I thought my front wheels were going to come right off of the axle, so I pulled over and removed my children from my car from fear of what else the Jeep was going to do next.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556663November 24, 2023
STEERING
While driving on the interstate the jeep begins shaking violently until I reduce the speed believe 40mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556639November 24, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Lost total power in the fast lane on the freeway! Lots of flashing indicators: "Service Charging System", "Brake and Push Button to Start", Transmission Gear "D" flashing with the gear it was in "D and little 8", telling me to put it in Park while I was driving on the freeway trying to get over to the side...how is that even possible?, further it was coming to a stop quickly like a heavy regenerative braking was one making it even more dangerous as we would about to come to a total stop on the freeway! (I read someone in a Tesla died this way). This was dangerous for us and the cars around us. I have read they have a recall for this very issues in Dec 2022, but MY CAR IS NOT INCLUDED in the recall so there is a much bigger issue going on! All my recalls are up to date per the dealership. So need NHTSA to step in/up! I attached pictures of what was on the dash after we got over the side of the freeway (was not able to record while it occur for safety reasons, of course).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556630November 24, 2023
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at 55 MPH, the clutch plate exploded and pierced the transmission. There were no warning lights illuminated. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The VIN was included in NHTSA Campaign Number: (Power Train). The manufacturer was not contacted. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556369November 21, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I was going approximately 60 mph on MN Highway 100 S in the far right lane, driving with a half full tank of gas and <1% battery in “hybrid” mode, when suddenly and error message saying “service charging system” error appeared in red on the driver console and all engine acceleration stopped working. The vehicle then displayed a message to shift to P to start the engine. But it wouldn’t let me shift to P while going 50+ mph. I managed to coast to a relatively safe area on the shoulder of the highway with minimal disruption of traffic, bring the car to a full stop, and restart the engine. However if I had been in the far left lane of the highway instead of the far right, or in a section without a safe shoulder, this event could have been the start of a major accident, endangering myself and many others. The spontaneous total loss of driving power in the 4xe is an inexcusable public safety risk. I know there has been a previous recall for a different issue that also produced this effect. This issue must also be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556302November 21, 2023
SUSPENSION, STEERING
excessive front end shaking that is uncontrolable - dealer has not been able to fix or figure it out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556193November 21, 2023
STEERING
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 65 MPH, the contact drove over a depression on the roadway and the vehicle started to vibrate. The contact stated that the vibration was transmitted to the steering wheel. The contact stated that she depressed the brake pedal and the vehicle lurched to the left and the right. The contact took her foot off the accelerator pedal and the vehicle slowed. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact stated that the failure had become a recurring failure at various speeds. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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