Jeep Wrangler Complaints

18,838 consumer complaints on file.

#878396January 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
WHILE DRIVING 25MPH SHIFTED VEHICLE TO 2ND GEAR FROM 1STGEAR. PUT VEHICLE IN 4-WHEEL DRIVE, AND IN BETWEEN SHIFTING, VEHICLE JUMPED OUT OF 4-WHEEL DRIVE AND SHIFTED INTO 2ND GEAR. APPLIED GAS, AND VEHICLE WENT SIDEWAYS. SLID DOWN ROAD INTO A DITCH AND HIT TELEPHONE POLE. HAD TRIED TO BACK UP, AND NOTICED VEHICLE WAS NOT IN 4-WHEEL DRIVE. SOMETIMES LATER HAD PLACED VEHICLE IN 4-WHEEL DRIVE, AND DUE TO SNOW IT FAILED TO GO INTO 4-WHEEL DRIVE MODE. CHECKED UNDER VEHICLE AND NOTICED SNOW/ICE HAD BUILT UP ON SKIP PLATE. CLEARED SKIP PLATE AND WAS ABLE TO PUT IT INTO 4-WHEEL DRIVE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#559011January 16, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TAIL PIPE MAKES CONTACT WITH GASOLINE TANK DUE TO FAILURE OF THE PIPE SUPPORTS, CONSUMER FEELS THE SUPPORTS WERE POORLY DESIGNED, THE EXHAUST PIPE IS A FEW INCHES FROM CONTACT WITH GASOLINE TANK WHICH BURNED A HOLE AND RESULTED IN A GASOLINE SPILL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739425January 16, 2001
STRUCTURE:FRAME AND MEMBERS
DURING HEAVY RAIN AND ONLY AT HIGHWAY SPEEDS A SEVERE LEAK DEVELOPS IN THE FRONT PASSENGER FOOT AREA, IT ALSO LEAKS IN THE RIGHT REAR STORAGE AREA. HAVE BEEN TO DEALER 3 TIMES NO FIX HAS BEEN FOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739282January 12, 2001
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
THE THROW-OUT BEARING CLIPS BROKE, WHICH CAUSED THE CLUTCH DISC AND PRESSURE PLATE TO BE DAMAGED, HENSE I HAD TO HAVE ALL REPLACED. WHEN I CALLED JEEP TO TRY TO GET THEM TO COVER THIS PART WHICH I THOUGHT WOULD BE UNDER MY BUMPER TO BUMPER WARRENTY, THEY TOLD ME IT WAS A "WEARIBLE ITEM". SO I TOLD THEM IT WAS NOT A WEARIBLE ITEM, AND THEY SAID ANYTHING TO DO WITH THE CLUTCH IS A WEARIBLE ITEM, AND THIS SEQUENCE OF ACTIONS HAD LEAD ME TO YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878086January 12, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD CRACKED ABOUT 2 INCH WHICH MAY CAUSE MANIFOLD TO DROP WHILE DRIVING. THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739106January 10, 2001
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION STICKS TRYING TO SHIFT INTO 2ND GEAR, HAS BEEN SERVICED, STILL IS STICKING WHILE SHIFTING ESPECCIALLY INTO 2ND GEAR, WHICH SOMETIMES GRINDS. DEALER HAS CHANGED THE TRANSMISSION FLUID TWICE, 2ND TIME USED SYNTHETIC FLUID. 2ND GEAR FEELS LIKE THE SYNCRONIZER IS NOT WORKING PROPERLY, OR VERY SLOWLY. I MUST HOLD THE CLUTCH IN FOR AN EXTENED PERIOD TO ALLOW 2ND GEAR TO SYNCRONIZE BEFORE SHIFTING INTO IT UP AND DOWN SHIFTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558875January 9, 2001
STRUCTURE:BODY, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE CENTER CONSOLE HINGES BREAK OFF AND THE LOCK FALLS OUT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738818January 5, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT CLASP NO LONGER WORKS. BOTH MANUFACTURER AND DEALER WOULD NOT CORRECT AT THEIR EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738761January 4, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKES ONLY STOP THE VEHICLE, BACK BRAKES DO NOT ENGAGE. ON ICE, THE VEHICLE DOES NOT STOP BECAUSE THE AUTO TRANS KEEPS THE REAR WHEELS TURNING WHLE THE FRONT SLIDES. I HAVE ATTEMPTED TO HAVE THIS PROBLEM CORRECTED SEVERAL TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876835December 20, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
A CRACK IN ENGINE MANIFOLD. MANUFACTURER REPLACED THE MANIFOLD AT NO COST TO CONSUMER. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737858December 15, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
AFTER DETECTING A SIGNIFICANT FUEL LEAK ON MY VEHICLE, I CONSULTED NHTSA'S WEBSITE. AS THIS WAS AN UNEXPECTED/UNUSUAL OCCURRENCE, I SUSPECTED A RECALL MAY BE IN EFFECT. I CONFIRMED CAMPAIGN #94V106000 IS IN EFFECT FOR ~230,000 UNITS, AND THAT THE PROBLEM I WAS EXPERIENCING WAS CONSISTENT WITH THE RECALL. I CONTACTED CHRYSLER NATIONAL SERVICE ~17 NOV AND RECEIVED ADVICE TO PRESENT IT TO DEALER FOR REPAIR AND INCLUSION UNDER RECALL. FOLLOWING SCHEDULED APPOINMENT AND REPAIRS FOR A SAFETY ITEM, FOLLOW-UP WITH CHRYSLER FOR REIMBURSEMENT HAS BEEN UNSUCCESSFUL. CHRYSLER MAINTAINS THAT MY VEHICLE IS NOT AFFECTED, DESPITE CONSISTENCY WITH OTHER SIMILARLY AFFECTED VEHICLES. REQUEST REIMBURSEMENT FOR $162.60 FOR THIS SAFETY ITEM -- FUEL LEAK NEAR IGNITION SOURCE (EXHAUST SYSTEM) WAS NOT AN OPTIONAL REPAIR, AND CHRYSLER SHOULD HONOR INCLUSION FOR THIS FAIRLY NEGLIGIBLE AMOUNT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737880December 15, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
WARPED FRONT ROTORS REPLACED TWICE IN 9000 MILES TRANSMISSION VERY HARD TO SHIFT GRINDS GEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737816December 14, 2000
SEAT BELTS:FRONT:RETRACTOR
REAR SEATBELTS WEARING THROUGH FROM RUBBING THROUGH EXIT FROM RETRACTOR HOUSING. THIS APPEARS TO BE CAUSED BY FLAPPING OF THE BELT WHEN THE TOP IS REMOVED AND VEHICLE IS MOVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737678December 11, 2000
PARKING BRAKE:CONVENTIONAL
PARKING BRAKE FAILS TO HOLD, ALLOWING THE VEHICLE TO ROLL AWAY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#876314December 11, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A REAR END COLLISION AT 25-30 MPH. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#737371December 6, 2000
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION VERY NOISY WHEN IN NEUTRAL WITH CLUTCH OUT, ALSO WHILE DRIVING. HAS ON SEVERAL OCCASIONS STUCK IN 2ND. GEAR. TOOK BACK TO DEALER SEVERAL TIMES AND WAS ADVISED THAT THERE WAS NOTHING THEY COULD DO, THAT THEY ALL SOUND THAT WAY. IT HAS BECOME LOUDER WITH MORE MILEAGE ON THE VEHICLE. I AM TO THE POINT WHERE I AM CONSIDERING SELLING VEHICLE. IT SOUNDS LIKE A BUCKET OF BOLTS AND I DO NOT WANT TO WAIT UNTIL IT FAILS COMPLETLY. I HAVE HEARD OF NUMEROUS OTHERS WITH SAME PROBLEM WHO HAVE HAD THE TRANSMISSIONS REPLACED WITH NO IMPROVEMENT. I AM VERY DISAPPOINTED IN THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737409December 6, 2000
ELECTRICAL SYSTEM:HORN
WHILE THE VEHICLE WAS PARKED, THE HORN SOUNDED ON ITS OWN ACCORD, AND CONTINUED FOR OVER 6 HOURS UNTIL THE BATTERY RAN DOWN. WHEN I JUMP STARTED THE VEHICLE, THE HORN STARTED AGAIN, THEN STOPPED. SEVERAL MILES LATER, IT WENT OFF AGAIN, AND DIDN'T STOP UNTIL I DISCONNECTED IT. THE JEEP REPAIR TELLS ME THAT THERE IS A NATIONAL BACK ORDER ON THIS PART. DOESN'T THAT WARRANT A RECALL?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737151December 1, 2000
STRUCTURE:FRAME AND MEMBERS
WHY WAIT TILL AN ACCIDENT AND OR DEATH OCCURS BECAUSE OF WATER DAMAGE TO TRUCK. THEY CANT FIX THE PROBLEM WITH A FACTORY GASKET, HAVING TO PLASTER SILICONE WITH A NEW GASKET IS NOT THE ANSWER. A NEW JEEP RELACEMENT IS IN ORDER. I ASKED THE HELP DESK AT DAIMLER CHRYSLER IF IN FACT HE WOULD ACCEPT THE NEW JEEP AFTER THE DEALER BUTCHERED THE TRUCK, REPLACED THE GASKETS AND NOW IS RESORTING TO PLASTER THE ENTIRE AREA WITH SILICONE, HIS REPLY WAS NO WAY, I THEN ASKED HIM WHY DO YOU THINK I AM ANY DIFFERENT. I PURCHASED A BRAND NEW VIHICLE NOT A USED ONE. HOW LONG BEFORE THE SILICONE CRACKS, WHAT ABOUT WATER DAMAGE TO THE WIRING HARNESS, IE; THE HEAD LIGHTS, BRAKE LIGHTS CRUISE CONTROL, ANY OF A NUMBER OF THINGS COULD CAUSE ME TO CRASH AND OR KILL MYSELF AND OR OTHERS ? I ASK YOU IS THIS FAIR?, I SPENT OVER $26,000 DOLLARS SO I WOULD NOT HAVE ANY PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737159December 1, 2000
SUSPENSION:FRONT:SPRINGS:TORSION BAR
VEHICLE SWAYS AT +55MPH DUE TO PREMATURE FAILURE OF SWAY BAR LINKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737096November 30, 2000
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION RATTLES IF IN NEUTRAL, WITH CLUTCH PEDAL NOT DEPRESSED. WHEN IN FIRST GEAR, WILL OFTEN POP OUT OF GEAT WITH A LOUD SOUND. DIFFICULT TO CHANGE GEARS FROM 5 TO 4 AFTER DRIVING FOR MORE THEN 30 MIN IN 5TH GEAR. PLEASE NOTE THAT I'M IN ONTARIO, CANADA, POSTAL CODE K1N 9M5, SO STATE AND ZIP INFOR IN THE FORM ARE NOT CORRECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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