Jeep Wrangler Complaints

18,838 consumer complaints on file.

#895459August 29, 2001
AIR BAGS:FRONTAL
PASSENGER'S AIRBAG DIDN'T GO OFF. DEALERSHIP IS AWARE OPF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751198August 27, 2001
STRUCTURE:FRAME AND MEMBERS
I HAVE DOCUMENTED FOUR TRIPS TO THE DEALER TO FIX WATER LEAKING INTO THE PASSENGER COMPARTMENT. THERE ARE ACTUALLY TWO OTHER TIMES THAT I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR THE SAME PROBLEM, BUT, SINCE IT WAS A RETURN TRIP, THEY DID NOT PROVIDE DOCUMENTATION FROM THE "DEALER AGENT" THAT PERFORMED THE WORK. ON MY FOURTH & FIFTH TRIP, I DEMANDED WRITE-UPS. I HAVE SPOKEN WITH A CHRYSLER FACTORY REP WHO REFUSES TO DO ANYTHING, SINCE ON THE FIFTH TRIP, THE "DEALER AGENT" COULD NOT FIND THE PROBLEM. THE FACTORY REP DID SUBSEQUENTLY OFFER AN EXTENDED WARRANTY, BUT HAS NOT RETURNED MY CALLS. I HAVE FOUND THE WATER LEAK ON MY OWN AND ON MY SIXTH VISIT TO THE DEALER, I DEMANDED THAT THE BODY SHOP MANAGER VERIFY THE LEAKS. HE DID, AND I RECEIVED A "WORK ORDER" FROM HIM. I HAVE NOT TAKEN IT BACK A SIXTH TIME TO BE REPAIRED. I AM CONCERNED THAT THERE MAY BE ELECTRICAL OR OTHER PROBLEMS THAT MAY ARISE DUE TO THE LEAKAGE. ON THE OTHER HAND, IF I GET IT FIXED AGAIN AND IT LEAKS AGAIN, WILL THERE BE ANOTHER PROBLEM. WHILE I HAVE FOUND THE CONDITIONS WHERE IT LEAKS IN, I DO NOT KNOW WHERE OR HOW IT TRAVELS INSIDE THE VEHICLE AND THUS DO NOT KNOW WHAT DAMAGES MAY HAVE ALREADY OCCURRED, BUT HAVE NOT SURFACED. I HAVE DOCUMENTED 3-28-01 AS THE DATE OF FAILURE SINCE THE EARLIEST DOCUMENT THAT I HAVE DATED FROM THE DEALER IS 3-30-01. I BELIEVE THE ORIGINAL FAILURE WAS EARLIER. THE MILEAGE IS CLOSE FOR THAT DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751220August 27, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL LINE FAILED. GASOLINE WAS POURING FROM CAR. LUCKY TO HAVE AVOIDED EXPLOSION AND ESCAPED ALIVE. DEALER HAD THE NERVE TO TELL ME THE REPAIR WAS NOT COVERED UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895199August 27, 2001
SEATS
LEVER TO PUSH SEAT FORWARD/BACKWARDS HAS A BLACK CAP THAT CAME OFF. METAL PIECE HAD IMPALED OWNER'S LEG WHILE BACKING OUT OF VEHICLE. POINT OF LEVER IS SHAPED LIKE AN ARROW AND IS 1 1/2 INCHES TALL. THIS IS SECOND TIME PROBLEM LIKE THIS HAS HAPPENED.*AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#751125August 25, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
AS I HAVE READ MENTIONED BY OTHERS AT THIS WEBSITE, ABOUT A YEAR AFTER I BOUGHT THE JEEP, MY DASH GAUGES WOULD GO DOWN TO ZERO AND THE AIRBAG LIGHT WOULD GO ON. THIS PROBLEM IS A WINTER AND WET-WHETHER RELATED PROBLEM. IF I POUND ON THE DASHBOARD WITH MY FIST, SOMETIMES THE GAUGES WILL RECOVER TEMPORARILY. IF THEY DO RECOVER, THEY ALMOST IMMEDIATELY GO BACK DOWN TO ZERO. I SPOKE WITH A DEALERSHIP ABOUT THE PROBLEM. THEY ACTED SURPRISED. I SEE FROM OTHER PEOPLES COMMENTS THAT THEIR ARE NUMEROUS OTHER OCCASIONS OF THIS PROBLEM. I THOUGHT I WAS ALONE WITH THIS PROBLEM UNTIL EARLIER TODAY WHEN A MECHANIC FRIEND OF A FRIEND MENTIONED SOMEONE ELSE WITH THE 1998 JEEP WRANGLER HAS THE EXACT SAME PROBLEM. I NEED A RESPONSE FROM THE GOVERNMENT. HAS THERE BEEN A RECALL ISSUED ON THIS? I HAVE ALSO HAD MY CATALYTIC CONVERTER "CRUMBLE TO PIECES" ACCORDING TO A LOCAL GARAGE. HE SEEMD TO THINK THAT THERE WAS A RECALL ON THE CATALYTIC CONVERTERS. I AM AT A LOSS AS TO HOW TO FIND OUT IF THERE INDEED HAS BEEN A RECALL. PLEASE CONTACT ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751053August 24, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST MANIFOLD CRACKED/STUDS FAILED/PARTS,LABOR NOT COVERED/3RD PARTY REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895006August 23, 2001
FUEL SYSTEM, GASOLINE
THERE IS A FUEL ODOR IN PASSENGER COMPARTMENT. DEALERSHIP INFORMED CONSUMER VEHICLE IS NOT INCLUDED IN RECALL 94V106000. DEALERSHIP HAS YET TO EXAMINE THE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750860August 21, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE COMING TO A STOP THE ROTOR SEPARATED FROM THE HUB. LOSS OF BRAKING ABILITY WAS EXPERIENCED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750531August 15, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
VEHICLE WAS DRIVEN DIRECTLY INTO A SMALL CONCRETE POST. BUMBER WAS FORCED BACK CAUSING ENGINE AND FRAME DAMAGE. DRIVER HEAD STRUCK WINDSHIELD OF VEHICLE. DRIVER (COMPLAINANT) WAS OPERATING VEHICLE IN A PARKING LOT AND HAD NOT PLACED SEAT BELT ON AT TIME OF CRASH. FACE WENT INTO WINDSHIELD BREAKING WINDSHIELD AND COMPL. NOSE. IT WAS OPINION OF POLICE, DEALERSHIP PERSONNEL, AND OTHERS THAT THE AIRBAG SHOULD HAVE DEPLOYED WITH SUCH A SEVERE FRONT END CRASH. DAIMLERCHRYSLER WAS WRITTEN TO AND A SUBJECT MET COMP AT DEALERSHIP AND TOOK COMPUTER READINGS OF VEHICLE. NO ANALYSIS WAS GIVEN TO COMPL EXCEPT FOR WRITTEN CORRESPONDANCE FROM DAIMLER CHRYSLER (A.L. GILBERT -SPECIAL INVESTIGATOR) THAT THE VEHICLE DID NOT STRIKE THE APPROPRIATE "CRUSH" AND "CRUNCH" ZONES TO OPERATE AIRBAG. WE CANNOT BELIEVE THAT A FRONT END IMPACT INTO A POLE WITH 8000 DAMAGE AND THE DRIVERS FACE HITTING AND BREAKING THE WINDSHIELD IS NOT ENOUGH OF AN IMPACT TO CAUSE THE AIRBAG TO DEPLOY. WE HAVE WRITTEN DAIMLERCHRYSLER TWICE ASKING FOR THE READINGS FROM THE COMPUTER AND NO ONE WILL RESPOND. WE ALSO STILL DO NOT KNOW IF THE AIRBAG WILL DEPLOY IF ANOTHER ACCIDENT OCCURS WITH THE FRONT END. WE WOULD ALSO BE INTERESTED IN OTHER JEEP OWNERS WITH SIMILAR EXPERIENCES AS TO HOPE AND REMEDY A POSSIBLE FATAL ACCIDENT BECAUSE OF THE AIRBAG NOT DEPLOYING ON JEEP PRODUCTS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#894250August 14, 2001
EXTERIOR LIGHTING:TURN SIGNAL
AT TIMES WHEN USING TURN SIGNALS THEY SHUT OFF INTERMITTENTLY. CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750238August 11, 2001
ENGINE AND ENGINE COOLING:ENGINE
THE SERVICE REP STATED THE PROBLEM ARISED FROM A CAMSHAFT SENSOR BINDING AND BREAKING. I WAS A LITTLE CONFUSED SO SHE SHOWED ME THE BROKEN PART. THE PROBLEM OCCURRED BECAUSE THE SIGNAL FROM THE SENSOR WAS LOST DO TO ITS SHAFT BINDING AND SOME OF THE FINS SNAPPED OFF. THIS COULD HAVE BEEN VERY DANGEROUS SINCE IT STALLED THE VEHICLE. IT COULD OF HAPPENNED ON THE INTERSTATE DURING RUSH HOUR TRAFFIC 5 MINUTES EARLIER. DAIMLER/CHRYSLER DIDN'T SHARE MY CONCERNS AND STATED I HAD A WARRANTY. COPY OF MY COMPLAINT TO DAIMLER AND REPLY AVAILABLE BY E-MAIL.S. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894013August 10, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, AIR BAGS
SINCE DATE OF PURCHASE INSTRUMENT PANEL BECOMES INOPERABLE, AND AIRBAG LIGHT COMES ON INTERMITTENTLY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893822August 8, 2001
SUSPENSION:FRONT:SHOCK ABSORBER
WHEN ATTEMPTING TO MAKE A SHARP TURN IN EITHER DIRECTION VEHICLE SHAKES AND WOBBLES UNTIL IT CORRECTS ITSELF TIRES ON VEHICLE ARE COPPING BECAUSE OF THE SHOCKS. DEALER HAS BEEN CONTACTED.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893682August 7, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER NOTICED A FUEL LEAK. MECHANIC REPLACED PLASTIC FUEL TANK, IT HAD CRACKED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893497August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN PUTTING VEHICLE IN PARK AFTER ABOUT 2 MINUTES IT WILL GO INTO REVERSE, BUT THE LEVER IS STILL IN PARK. CONSUMER HAS YET TO CONTACT DEALER. *AK AT TIMES THE CAR WILL GO INTO NEUTRAL, BUT THE LEVER IS STILL IN PARK. THE HEAD LIGHTS ALSO SHORT OUT AT TIMES. I HAVE TO MOVE THE BLINKER HANDLE TO GET THEM ON AGAIN.*YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893376August 3, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
WHILE DRIVING 30 MPH APPLIED BRAKES, PEDAL WENT TO FLOOR, NO BRAKING ACTION. NO ACCIDENT. DEALER REPLACED BRAKE BOOSTER/ MASTER CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749715August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
IN THE EVENING, JUNE 13TH, 2001, MY VEHICLE WAS PARALLEL PARKED ON A SIDE STREET IN BOSTON, MY PARTNER SHIFTED THE AUTOMATIC TRANSMISSION INTO REVERSE, BACKED UP APPROXIMATELY 2 FEET, I WAS ON THE SIDEWALK GUIDING HIM BACK SO AS TO NOT HIT THE CAR BEHIND US. WITH HIS FOOT FIRMLY ON THE BRAKE, HE SHIFTED INTO DRIVE, SUDDENLY THE ENGINE REVVED HIGH, AND THE VEHICLE LUNGED FORWARD, STRIKING A TOYOTA RAV4 PARKED IN FRONT. MY BUMPER GUARD HIT THEIR BUMPER HARD AND MY GRILL LIGHTLY HIT THEIR REAR MOUNTED SPARE TIRE, BUT THERE WAS REALLY NO DAMAGE. WITHIN A COUPLE OF SECONDS THE ENGINE IDLE RETURNED TO NORMAL. ONCE THE VEHICLE WAS OUT OF THE PARKING SPACE, YOU COULD SEE TIRE SKID MARKS APPROX. 3 FEET LONG FROM THE FRONT TIRES, AND THE HEAVY SMELL OF "BURNT" RUBBER. AFTER READING ABOUT THE GRAND CHEROKEE PROBLEM TODAY, 08-03-01, IT MADE ME REALIZE THAT IF A PERSON WERE STANDING BETWEEN THE VEHICLES ON THE DAY OF MY INCIDENT, THEY WOULD HAVE BEEN CRUSHED BADLY. I BROUGHT IT TO THE DEALER THE FOLLOWING WEEK , THEY SAID "THEY COULD NOT DUPLICATE THE PROBLEM AND COULDN'T DETECT ANYTHING WRONG." THE PROBLEM HAS NOT RE-OCCURED, BUT SHORTLY AFTER THEY NEEDED TO REPLACE THE WIRING HARNESS FOR THE GUAGES SINCE THEY WOULD ALL GO OFF WHILE I WAS DRIVING, AND THE ODOMETER INDICATED "NO BUS" I SUSPECT THE TWO ARE UNRELATED, BUT I'M NOT AN EXPERT. THE DEALER KNEW EXACTLY WHAT WAS WRONG WITH THE GUAGES, BUT NEVER HAD ANOTHER REPORT OF THE ENGINE REVVING OUT OF CONTROL AS MINE DID. THANKS FOR YOUR TIME. REGARDS, AL FOWLER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749686August 2, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THERE SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS SAME PROBLEM. HOPW MANY DOES IT TAKE TO GET SOME ACTION. NO SAFETY DEFECT MENTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749482July 31, 2001
POWER TRAIN:CLUTCH ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:REAR, UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CLUTCH, FLYWHEEL ALL RELATED PARTS FAILED, WATER LEAKING ON PASSENGER SIDE FLOOR, CLOCK AND RADIO BROKE DEALER CANT FIX, SEAT BELTS WONT RETRACT, SWAY BARS COME LOOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749386July 28, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, EXTERIOR LIGHTING:BACK UP LIGHTS, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS, EXTERIOR LIGHTING:TURN SIGNAL
DRIVERS SEAT BELT COMES UNDONE AT ANY SPEED EVERY TIME YOU DRIVE IT - A FEW TIMES EACH TIME YOU DRIVE IT, REAR CENTER MOUNTED TAIL LIGHT DOES NOT WORK, TAILGATE HINGES ARE EXTRREMELY DIFFICULT TO SHUT CAUSING THE TAILGATE TO NOT BE CLOSED PROPERLY ALL THE TIME, FRONT TURN SIGNAL SOMETIMES DOES NOT WORK, ESPECIALLY IF IT IS WET OUT- DEALER NOTIFIED AND WAS TOLD THAT THEY CANNOT REPLACE THE SOCKET (NOT A STOCK ITEM), THE BULBS ARE FINE IN THE BRAKE LIGHT AND TURN SIGNAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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