Jeep Wrangler Complaints

18,838 consumer complaints on file.

#758452February 21, 2002
PARKING BRAKE:CONVENTIONAL
EMERGENCY PARKING BRAKE FAILED WHILE PARKED ON A HILL IN A PARKING LOT. WITNESS HEARD A LOUD "POP" AND WITNESSED THE VEHICLE ROLLING DOWN THE PARKING LOT AND STRIKING ANOTHER VEHICLE. WHEN I ARRIVED AND SEPARATED THE VEHICLES, I PLACED THE PARKING BRAKE IN SERVICES AND EXITED THE VEHICLE. AS SOON AS I TOOK TWO STEPS FROM THE VEHICLE I HEARD A LOUD POP, AND THE PARKING BRAKE HAD RELEASED AGAIN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8004291February 20, 2002
PARKING BRAKE, POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
VEHICLE WAS PARKED ON A HILL IN REVERSE, ENGINE WAS OFF. SHIFTED LEVER AND IT POPPED INTO NEUTRAL, ROLLING BACKWARDS INTO ANOTHER VEHICLE. *AK CONSUMER STATED THAT THE VEHICLE WAS PARKED WITH EMERGENCY BRAKE ENGAGED AND TRANSMISSION WAS IN REVERSE. THE EMERGENCY BRAKE DISENGAGED AND TRANSMISSION CAME OUT OF REVERSE INTO NEUTRAL DURING THE ACCIDENT. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#758409February 18, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, AIR BAGS
PROBLEM 1: INSTRUMENT PANEL SHUTS DOWN AND AIRBAG LIGHT COMES ON. PROBLEM 2: WHEN TURNING THE STEERING WHEEL IT MAKES A SQEAKING OR GRINDING LIKE NOISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004108February 15, 2002
PARKING BRAKE:CONVENTIONAL
WHEN PARKING VEHICLE UPWARD ON HILL AND EMERGENCY BRAKE IS APPLIED, PARKING BRAKE WILL FAIL, AND VEHICLE WILL ROLL BACKWARDS.*AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004062February 14, 2002
PARKING BRAKE:CONVENTIONAL
RECALL 02 V 041 000/PARKING BRAKE: PARKING BRAKE WILL NOT HOLD WHEN ENGAGED. CABLE WOULD CONE LOOSE FROM FOOT PEDAL. DEALER WAS NOTIFIED, AND THEY INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER THAT RECALL DUE TO VIN.FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004094February 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE WAS PARKED AND WITHOUT PRIOR WARNING VEHICLE ROLLED INTO PARKING LOT. EMERGENCY BRAKE WAS UP. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758162February 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THEY ARE SAYING THAT MY PARTICULAR JEEP IS NOT WITHIN THE RECALL, BUT MY JEEP IS IN THE SHOP AS WE SPEAK BECAUSE OF THIS BRAKE FAILURE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#758166February 13, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE PARKING BRAKE FAILED ON MY DAUGHTER'S 1990 JEEP WRANGLER A FEW YEARS AGO WHEN SHE WAS IN COLLEGE (SDSU, SAN DIEGO, CA). SHE WAS IN CLASS. IT ROLLED ACROSS THE PARKING LOT AND CRASHED INTO THE SIDE OF A MAZDA MINI-VAN. SHE INSISTED SHE SET THE PARKING BRAKE. IT NOW LOOKS LIKE SHE PROBABLY DID. CAN WE COLLECT FROM CHRYSLER FOR THE DAMAGE TO THE OTHER VEHICLE?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#758184February 13, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR WAS IN PARK WITH EMERGENCY BRAKE PARTIALLY ON. ENGINE WAS RUNNING. PASSENGER GOT OUT AND CAR ROLLED BACKWARDS CRASHING INTO A BUIDLING SMASHING THE WALLS AND WINDOWS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#758027February 9, 2002
POWER TRAIN:CLUTCH ASSEMBLY
THE CLUTCH STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION. THERE ARE NUMEROUS TECHNICAL BULLETINS THAT DESCRIBE THIS AS A CONTINOUS PROBLEM FOR THIS VEHICLE. PLEASE LOOK INTO IT BEFORE THERE IS A SERIOUS ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757928February 7, 2002
STRUCTURE:BODY:HOOD
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757931February 7, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FREEZE PLUG CRACKED ON PERFECT DAY OF 70 DEGREES. ENGINE COOLANT LOST. THIS HAPPENED IN A PARKING LOT - 02 MPH IN REVERSE. :) IF IT HAD HAPPENED ON THE FREEWAY, PERMENENT ENGINE DAMAGE COULD HAVE OCCURRED DUE TO OVERHEATING AND LEADING TO SEIZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757951February 7, 2002
PARKING BRAKE:CONVENTIONAL
PARKING BRAKE HAS FAILED REPEATEDLY LEADING TO A ROLLING ACCIDENT IN 12/2001. NO OTHER ROLL-A-WAYS LEAD TO ACCIDENTS, BUT DID ON SEVERAL OCCASION LEAD TO MINOR DAMAGE. LOCAL DEALER AND FACTORY REPRESENTATIVES HAD NOTHING TO SAVE REGARDING REPAIRS OR LIABILITY. I PERSONALLY KNOW SEVERAL OTHER WRANGLER OWNERS WITH THE SAME PROBLEM AND HAVE ASKED THE TO REPORT TO NHTSA DIRECTLY. PLEASE KEEP ME POSTED ON DEVELOPMENTS. THANKS NORM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8003615February 6, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING 65 MPH ALL GAUGES STOPPED WORKING. AFTER INSPECTION BY DEALER DASH CLUSTER WAS REPLACED. PLEASE ADD FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003651February 6, 2002
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
AFTER TAKING VEHICLE TO DEALER TO GET FUEL SENDING UNIT REPLACED, VEHICLE STARTED TO LEAK FUEL WHEN CONSUMER WOULD PUT TOO MUCH FUEL INSIDE GAS TANK. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757509January 29, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
ENGINE WAS VERY LOUD, SO I TOOK THE VEHICLE TO THE DEALER WHO SAID IT WAS A CRACKED EXHAUST MANIFOLD. I ASKED IF THIS IS A PROBLEM WITH THE WRANGER AND WAS TOLD THAT THEY WERE NOT AWARE OF ANY RECALLS. CONTACTED A FEW JEEP CLUBS VIA THE INTERNET AND FOUND OUT THAT THE CRACKING OF EXHAUST MANIFOLDS ON WRANGLERS IS VERY COMMON, TO THE POINT THAT YOU'RE LUCKY IF YOUR'S DOESN'T CRACK, AND THAT THE MANIFOLD HAS SINCE BEEN REDESIGNED. I CONTACTED THE CRYSLER CUSTOMER SERVICE CENTER ON THE INTERNET TO FIND OUT IF THERE WAS A PROBLEM AND IF IN FACT THE MANIFOLD WAS REDESIGNED AS I WANTED TO MAKE SURE THAT I WASN'T JUST INSTALLING ANOTHER DEFECTIVE EXHAUST MANIFOLD. THERE ARE AFTERMARKET EXHAUST MANIFOLDS THAT CARRY AN UNLIMITED WARRANTY AND ARE IN FACT LESS EXPENSIVE, UNFORTUNATELY THERE IS A HEAVY DEMAND FOR THEM WITH A LONG WAIT. CHRYSLER CUSTOMER SERVICE WOULD NOT PROVIDE ME WITH ANY INFORMATION, JUST BOILER PLATE RESPONSES THANKING ME FOR CONTACTING THEM. I ORDERED A NEW REPLACEMENT EXHAUST MANIFOLD FROM THE DEALER, AND WHEN I WENT TO PICK IT UP, BOTH THE SERVICE AND PARTS MANAGERS INDICATED THAT THEY NEW OF NO PROBLEMS WITH THE WRANGLER EXHAUST MANIFOLD CRACKING. WHEN I ASKED IF THE MANIFOLD WAS REDESIGNED, THEY INDICATED THAT THEY DID NOT KNOW. WHEN I GOT HOME AND OPENED THE BOX CONTAINING THE REPLACEMENT MANIFOLD, IT IS OBVIOUS THAT THE MANIFOLD WAS INDEED REDESIGNED! THEY ADDED BELLOWS THERMAL EXPANSION JOINTS IN THE FIRST AND SIXTH EXHAUST PIPES. APPARENTLY THE LENGTH OF THE MANIFOLD COUPLED WITH THERMAL EXPANSION, JUST RIPS APART THE MANIFOLD. WHILE I DID NOT HAVE A FIRE IN MY ENGINE COMPARTMENT, AS SOME HAVE HAD, THE UNDERSIDE OF THE INTAKE MANIFOLD WAS BLACK FROM THE LEAKING EXHAUST, AND WAS INDEED EVIDENT IN THE CAR WHEN DRIVING. REPEATED CONTACTS TO THE INTERNET CHRYSLER CUSTOMER SERVICE ENDED WITH THEM CUTTING OFF COMMUNICATION. I HAVE DIGITAL PICTURES OF THE OLD AND THE REDESIGNED MANFOLD. I AM VERY DISAPOINTED IN HOW CHRYSLER HAS HANDLED THIS ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005178January 18, 2002
ELECTRICAL SYSTEM:WIRING
VEHICLE BURNED DOWN TO THE FRAME. WHILE DRIVING THE WHEEL COLUMN STARTED TO SMOKE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900776January 17, 2002
ELECTRICAL SYSTEM
WHILE DRIVING, THE INSURED WAS INFORMED THAT HIS HEADLIGHTS WERE ON AND THAT THE VEHICLE WAS SMOKING, THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND CONSUMER WAS INFORMED THAT THERE WAS A SHORT IN THE DIMMER SWITCH, AND THE A/C CONTROL HEAD. CLAIM#04-1236-643 *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900777January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE INSURED WENT INTO A RESTUARANT AND WHEN HE CAME BACK OUT, THE VEHICLE WAS ON FIRE. CLAIM NUMBER 35-W531-646. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900778January 17, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
LEFT FUEL LINE WAS BROKE NEAR THE THROTTLE BODY. CLAIM NUMBER 46-0271-088. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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