Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10044025October 15, 2003
SEAT BELTS
SEAT BELTS ARE INOPERATIVE. CONSUMER IS NOT BEING RESTRAIND PROPERLY WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042973October 15, 2003
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
1998 JEEP WRANGLER, 4.0L. THESE TWO ISSUES ARE ON SERVICE BULLETINS, BUT SHOULD BE RECALLS. THE FIRST ISSUE OCCURRED AS MY WIFE WAS DRIVING WHEN THE VALVE SPRINGS SNAPPED, STOPPING THE CAR IN THE MIDDLE OF THE INTERSTATE. DISCUSSED IN DETAIL ON SERVICE BULLETIN 182298, INITIALLY ISSUED BEFORE I EVEN PURCHASED MY CAR. IT WAS VERY FRUSTRATING TO FIND OUT THAT JEEP WAS AWARE OF SUCH A DANGEROUS ISSUE AND DID NOTHING TO PREVENT SUCH FAILURES FROM OCCURRING. THE SECOND IS A VERY WIDESPREAD AND DOCUMENTED PROBLEM WHEN THE MAIN INSTRUMENT CLUSTER SPONTANEOUSLY STOPS WORKING, INCLUDING THE SPEEDOMETER, ODOMETER, AIR BAG INDICATOR, FUEL GAGE, OIL GAGE, ETC... DISCUSSED ON SERVICE BULLETINS, 081599 I BELIEVE. YOU CANNOT TELL YOUR SPEED, HOW MUCH GAS YOU HAVE, ETC... ANOTHER IMPLICATION IS THAT THE ODOMETER IS INCORRECT ON MANY JEEPS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041685October 13, 2003
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
I RECEIVED A RECALL NOTICE FOR MY 1993 JEEP WRANGLER FOR A PROBLEM WITH THE EMERGENCY BRAKE RELEASE. WE HAVE A 89 WRANGLER AND THIS HAPPENS FREQUENTLY. WHY ISN'T IT COVERED UNDER THE RECALL IF IT'S THE SAME BRAKE SYSTEM? IT WAS RELEASED ON MAY AND ROLLED DOWN A STEEP HILL AND HIT A TREE. THIS IS DANGEROUS. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10042749October 10, 2003
AIR BAGS
WHILE DRIVING AT 35 MPH AIR BAGS DID NOT DEPLOY AFTER HITTING A PHONE POLE. SCARES WERE LEFT ON DRIVER'S FACE AS A RESULT OF THIS INCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10041471October 8, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, PARKING BRAKE, POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN:DRIVELINE:UNIVERSAL JOINT, SERVICE BRAKES, HYDRAULIC
ACCORDING TO INTERNAL SALES BROCHURES AND ADVERTISEMENTS THE 2003 JEEP WRANGLER RUBICON IS SUPPOSED TO BE THE MOST CAPABLE OFF ROAD JEEP EVER. MY JEEP HAS BEEN NOTHING BUT PROBLEMS, WHICH CONSISTS OF 2 BROKEN AXLES, FAULTY BRAKES, FAULTY PARKING BRAKE, FAULTY U-JOINT CLIPS, FAULTY WHEEL BEARING. AFTER PAYING THE DEALER TO REPLACE PARTS THAT SHOULD HAVE BEEN COVERED UNDER WARRANTY, THEN REALIZING THAT THEY FAILED TO REPLACE ANOTHER FAILED PART, CALLED TO ASK ABOUT A WORKAROUND UNTIL THE NEEDED PART CAME IN. THE ADVICE GIVEN WAS TO REMOVE THE BROKEN AXLE SHAFT AND DRIVE WITHOUT IT. THIS CAUSED BRAKE AND WHEEL BEARING FAILURE. AN ATTEMPT TO GET THE DEALER TO TAKE RESPONSIBILITY FOR THE REPAIR COST TOOK SOME TIME TO GET RESOLVED. FINALLY, THEY FIXED THE PROBLEMS AND VOIDED THE MANUFACTURE'S WARRANTY. REASON FOR VOIDING THE WARRANTY WAS MISUSE/ABUSE BECAUSE THE VEHICLE HAD BEEN USED OFF-ROAD AND HAD MUD ON THE UNDER CARRIAGE. THIS IS UNACCEPTABLE BECAUSE YOU CANNOT MARKET A VEHICLE AS OFF-ROAD AND THEN VOID THE WARRANTY IF IT IS USED IN THIS MANNER. THE VEHICLE WAS NEVER SUBMERGED, OR IN MUD/WATER DEEPER THEN THE HEIGHT OF THE BOTTOM OF THE FRONT BUMPER. FURTHERMORE, JEEP CLAIMS I AM A MEMBER OF A 4WD CLUB THAT I HAVE NO AFFILIATION WITH AND CLAIMS A WITNESS SAW THE VEHICLE UNDER WATER. BOTH NOT TRUE. ASKING FOR HELP FROM THE DOT TO MAKE JEEP STAND BY IT'S WARRANTY, OR HAVE THEM NOT MARKET THE VEHICLE AS OFF-ROAD SINCE IF USING IT OFF ROAD VOIDS THE WARRANTY THEN THIS IS FALSE ADVERTISING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042369October 6, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHEN TRAVELING AT 55 TO 60 MPH VEHICLE CUT OFF WITHOUT WARNING. VEHICLE WOULD RESTART AFTER FEW MINUTES. DEALER HAD BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042374October 6, 2003
STEERING:LINKAGES
WHILE DRIVING AT 50/55 MPH THERE WAS A LOUD NOISE, THEN THE LEFT FRONT WHEEL VIBRATED. THIS WAS CAUSED BY THE CENTER STEERING LINK PIN BREAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041176October 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKES FAILED IN MY 1995 JEEP WRANGLER. BOTH CIRCUITS (FRONT AND REAR) HAD ALL HYDRAULIC FLUID STREAM OUT. I NEEDED TO REPLACE ALL THE BRAKE LINES AND HOSES DUE TO EXTENSIVE CORROSION TO THE BRAKE LINES. THE FRONT CIRCUIT LINE RUSTED THRU AND THE FLUID CAME OUT THRU A RUPTURE IN THE STEEL (RUSTED) LINE. THE REAR CIRCUIT HOSE FOR THE DRIVERS SIDE WHEEL BLEW OFF THE STEEL LINE (DUE TO CORROSION). FORTUNATE FOR ME I WAS APPROACHING A RED LIGHT, DIDN'T LIKE THE WAY THE BRAKES FELT, SO APPLIED THE BRAKES HARDER THAN USUAL TO DETERMINE IF I COULD SENSE SOME DEFECT AND THEY WENT TO THE FLOOR, LUCKILY THE LIGHT TURNED GREEN AT THE SAME TIME AND THE CARS IN FRONT OF ME MOVED OUT. I DOWNSHIFTED AND SLOWED AND PULLED TO THE SHOULDER AND THEN INTO A SHOPPING CENTER PARKING LOT, FROM WHERE THE CAR WAS TOWED TO A REPAIR STATION. THE SERVICE TECH AT THE GARAGE TOLD ME THAT ALL THE LINES ARE SHOT (WHICH I CONFIRMED MYSELF). IN ADDITION HE ALSO WARNED ME ABOUT ADVANCED CORROSION TO THE FUEL RAIL AS WELL AS OTHER STEEL COMPONETS (MOSTLY TUBULAR). THIS JEEP HAS BEEN IN FRESH WATER ABOVE THE FRAME IN THE PAST WHILE FOUR WHEELING, BUT NEVER IN SALT WATER. THE VEHICLE HAS 75,000 MILES ON IT AND HAS NOT BEEN UTILIZED VERY OFTEN (DRIVEN PERHAPS 1 OR 2X PER MONTH EXCEPT WINTER) OVER THE LAST SEVERAL YEARS. HAS THERE BEEN ANY OTHER COMPLAINTS OF THIS TYPE OF ISSUE? THIS COULD HAVE KILLED ME AND OR WHOEVER ELSE WAS WITH ME SHOULD HAVE MADE A PANIC STOP PRIOR TO THIS HAPPENING. I WOULD APPRECIATE WHATEVER INFO CAN BE PASSED ALONG TO ME. BY THE WAY, THIS REPAIR WAS EXTREMELY EXPENSIVE!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041103October 2, 2003
FUEL SYSTEM, GASOLINE
I'VE HAD MY 2003 WRANGLER SIERAH FOR 3 MONTHS AND HAD THE CHECK ENGINE LIGHT CAME ON TWICE. FIRST TIME WAS A PURGE VALVE SOLENOID AND THE SECOND TIME IT WAS THE CHARCOAL CANISTER AND THE WHOLE GAS TANK HAD TO BE REPLACED ALONG WITH ANOTHER SOLENOID. NEITHER OF THESE FAILURES LEFT ME STRANDED BUT SHOULD NOT HAVE OCCURRED ON A JEEP WITH LESS THAN 5000 MILES ON IT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041109October 2, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE DRIVER SIDE SEAT BELT OF THE 1994 JEEP WRANGLER UNLATCHED UNEXPECTEDLY. NON-ACCIDENT RELATED. FIRST CONTACTED DAIMLER CHRYSLER 9/24/2003, FILE NUMBER IS 11683745. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042077October 1, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER RECEIVED TWO RECALL NOTICES FROM MANUFACTURER CONCERNING BRAKE PROBLEMS. DEALER DIDN'T WANT TO HONOR THE RECALLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040764September 26, 2003
AIR BAGS:FRONTAL
WAS DRIVING 20 MPH CONSUMER'S VEHICLE WAS HIT BY ANOTHER VEHICLE THAT WAS BACKING OUT OF A GARAGE. UPON IMPACT, FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED INJURIES, AND HAD EMERGENCY ROOM TREATMENT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10040630September 25, 2003
FUEL SYSTEM, GASOLINE
THE VEHICLES FUEL GAUGE MALFUNCTIONED AND AS A RESULT IT DID NOT PROVIDE AN ACTUAL FUEL READING. THIS PROBLEM WAS PREVENTING THE DRIVER FROM KNOWING THE CORRECT FUEL READING. CONSUMER HAS MADE CONTACT WITH THE DEALERSHIP. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039412September 23, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE DEALER STATES THAT I HAVE PROBLEM WITH MY HEATING AND COOLING SYSTEM.WHEN THE AIR CONDITIONER,OR THE DEFROSTER IS IN USE,A NOISE THAT WOULD SOUND LIKE A DROP OF WATER DROPPING PRECISELY EVERY 4 TO 5 SECONDS,STEREOS,AND ROAD NOISE DO NOT HIDE IT.THE AFFECT IS LIKE BEING IN A TORTURE CHAMBER.IT LITTERY DRIVES YOU CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039250September 21, 2003
SUSPENSION
I'M NOT SURE WHAT THE PROBLEM WITH THE CAR IS, BUT AT AROUND 55 MPH, THE VEHICLE BEGINS TO LOSE CONTROL AND THEN GAINS IT AGAIN AS IT SPEEDS UP. POSSIBLY SOME SORT OF RESONANCE FOUND AT THAT SPEED, BUT IT HAS BEGUN TO BE A SEVERE PROBLEM. I HAVE BEEN DRIVING DOWN THE ROAD AND IF I HIT THAT SPEED ON THE WRONG SECTION, THE CAR BEINGS TO PRACTICALLY BOUNCE UP AND DOWN. THIS DOESN'T SEEM SAFE OR RIGHT TO ME.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039087September 18, 2003
FUEL SYSTEM, GASOLINE
HI MY COMPLAINT IS THAT WHEN MY VEHICLE IS STARTED THERE IS A STRONG SCENT OF FUEL. THIS SMELL CONTINUES UNTIL THE VEHICLE WARMS UP THEN IT CEASES. I ALSO GET APPROXIMATELY 80 MILES LESS TO THE TANK ON GAS MILEAGE. I HAVE TALKED TO NUMEROUS PERSONS OF WHOM OWN JEEPS, 2000 OR NEWER AND THEY HAD THE SAME PROBLEM. MOST OF THESE WERE NOTICED WHILE STILL UNDER FACTORY WARRANTY, SO THE PROBLEMS WERE SIMPLY FIXED. ESSENTIALLY THEY WERE GIVEN A NEW GAS TANK AND FUEL LINES TO FIX THE PROBLEM. I WOULD JUST LIKE TO PUT OUT THERE THAT THERE IS A STRONG SMELL OF FUEL WHICH COULD LEAD TO A VERY SERIOUS PROBLEM. PLEASE LET ME KNOW IF ANYONE ELSE HAS COMPLAINED OF THIS OR HAD ANY PROBLEMS OF THIS KIND. HAVE A WONDERFUL WEEKEND. KEVIN CHAMPAIGNE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039105September 18, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CHRYSLER ORIGINALLY OFFERED TO REIMBURSE FERRY FARE REQUIRED TO TAKE CAR IN FOR A SAFETY RECALL. I HAVE SUBMITTED RECEIPTS AND CHRYSLER HAS NOW REFUSED TO MAKE THE REIMBURSEMENT. CHRYSLER'S REFERENCE CODE IS 11552946. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039128September 18, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD CRACKED IN TWO PLACES. POOR DESIGN DUE TO THE INABILITY TO EXPAND AND CONTRACT DUE TO THERMAL EXPANSION (IN AN EXHAUST MANIFOLD!!!). EXHAUST FUMES ENTERING CABIN WHILE DRIVING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038944September 15, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A 1999 JEEP WRANGLER. THE EXHAUST MANIFOLD CRACKED. AT FIRST I THOUGHT IT WAS JUST MINE BUT AFTER SOME DISCUSSION WITH OTHERS I FOUND THIS IS COMMON. DID NOT HAVE IT FIXED IMMEDIATELY BECAUSE AT FIRST IT WAS NOT BAD. I ONLY DISCOVERED IT AFTER IT BECAME VERY LOUD. HOT EXHAUST BLOWS ON OTHER ENGINE COMPONENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038766September 12, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD HAS CRACKED TWICE IN 20,000 MILES. THE DEALERSHIP ADMITS A PROBLEM, CHRYSLER CUSTOMER SERVICE DOES NOT. I FOUND A BOATLOAD OF COMPLAINTS ON THE INTERNET ABOUT THE SAME "JEEP" PROBLEM BUT NO ONE WILL ADDRESS THE ISSUE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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