Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10064504April 4, 2004
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:MANUAL TRANSMISSION
OIL LEAK FROM ENGINE/TRANSMISSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064471April 3, 2004
POWER TRAIN:DRIVELINE, UNKNOWN OR OTHER
I HAVE AN 03 WRANGLER, YELLOW THAT HAS THE PAINT CHIPPING OFF IN SEVERAL PLACES. THIS VEHICLE HAS LESS THAN 8K MILES & IS NEVER TAKEN OFF ROAD. THESE ARE ALL INNER CITY MILES. I HAVE BEEN ADVISED BY 2 DIFF DEALERSHIPS THAT THIS IS CAUSED FROM BUGS! THIS SAME JEEP HAS ALSO HAD DRIVELINE PROBLEMS. SO MUCH FOR A HEAVY DUTY OFF ROAD VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064399April 2, 2004
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT
I BOUGHT MY WRANGLER IN OCTOBER 2000, WHICH WAS A NEW 2001. UP UNTIL THIS YEAR, 2004, I HAVE BEEN LOSING COOLANT FLUID FROM THE RESERVE BOTTLE. THE DEALERSHIP WHICH THE VEHICLE WAS PURCHASED, BILL DELUCA CHRYSLER, PLYMOUTH, JEEP, INC., IN HAVEHILL, MA, TESTED IT RIGHT THROUGH MY WARRANTY EXPIRATION. IT WAS NOT UNTIL I BROKE DOWN IN CT, WHERE ANOTHER JEEP DEALERSHIP, GEORGETOWN JEEP DEALERSHIP, TOLD ME ABOUT A DYE TEST SHOULD BE PERFORMED. WHEN I WENT BACK TO MY ORIGINAL DEALER, I HAD TO ARGUE WITH THEM TO PERFORM THE DYE TEST, BECAUSE THEY WANTED TO PRESSURIZE MY JEEP...AGAIN. WHEN THEY PERFORMED THE DYE TEST THEY FOUND THE HEAD GASKET LEAKING AND TOLD ME I HAD TO PAY FOR IT. EVENTUALLY, THROUGH COMPLAINING THE THIS PROBLEM SHOULD HAVE BEEN FOUND ON MY PREVIOUS VISITS BEFORE MY WARRANTY EXPIRED, THEY DID A "GOOD WILL" JOB. I STILL ENDED UP PAYING A GOOD PORTION. TWO MONTHS LATER MY ENGINE SEIZED AND IT WAS DESCRIBED, FROM DELUCA DEALERSHIP, AS A MAJOR ENGINE FAILURE AND I WOULD REQUIRE A NEW ENGINE. WHEN THEY BROUGHT THE PROBLEM TO THEIR CHYRSLER REP., THE PERSON TOLD THEM I ONLY NEEDED A SHORT BLOCK AND NOT THE FULL ENGINE. THOUGH I WAS TOLD I NEEDED A FULL ENGINE, I WAS ONLY GIVEN A SHORT BLOCK. I ASKED THE DEALERSHIP IF I STILL HAD FULL ENGINE WARRANTY AND I WAS TOLD YES. AS TIME WENT ON, I WAS STILL LOSING COOLANT. I EVENTUALLY MOVED TO ANOTHER STATE. WHEN I BROUGHT IT TO A NEW JEEP DEALERSHIP, GEORGETOWN JEEP, IN NORWALK , CT, THEY COULD NOT FIND ANYTHING AT FIRST. I GAVE THEM THE OKAY TO DISMANTLE MY ENGINE TO LOOK DEEPER. WHAT THEY FOUND WAS A CRACK IN MY ENGINE. THEY TOLD ME IT WAS INSANE I DID NOT RECEIVE A FULL ENGINE. CHRYSLER AND DELUCA REFUSED TO PAY AND I ENDED UP PAYING $2000. I WAS TOLD THIS CRACK WAS THERE FOR QUITE A LONG TIME AND POSSIBLY UPON INCEPTION OF THE VEHICLE. I HAVE WROTE TO CHRYSLER AND THEY STILL REFUSE TO HELP STANDING BY THEIR ORIGINAL WORD. CUSTOMER SERVICE WOULD NOT EVEN HELP ME AFTER REPEATEDLY CALLING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066817April 1, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER EXPERIENCED HEADACHES AND DIZZINESS FOR MONTHS DUE TO AN EXHAUST LEAK. *PH THE PROBLEM WAS DISCOVERED TO BE A CRACKED MANIFOLD. THE CONSUMER REQUESTED ASSISTANCE, BUT WAS TOLD ONLY THE 4 CYLINDER WAS BEING COVERED UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064316April 1, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MANIFOLD CRACKING ON 1999 JEEP WRANGLER, CAUSING ROUGH RUNNING CONDITION AND FUMES INSIDE CABIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064322April 1, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EVERY MANIFOLD IN JEEP WRANGLERS ARE FAULTY AND CRACK LEAVING THE CABINS OF WRANGLERS FILLING WITH CARBON MONOXIDE. THIS IS A WELL KNOWN ISSUES WITH JEEP WRANGLERS WHERE THE MANIFOLD IS MADE WITH IRON THAT DOES NOT EXPAND AND THE WELSING IS SUB PAR ALLOWING FOR CRACKS WHICH LEAK CARBON MONOXIDE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064338April 1, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1998 4.0 JEEP WRANGLER (49K MI) WITH CRACKED EXHAUST MANIFOLD. HAVE REPLACED MANIFOLD TWICE, ONCE WITH OEM AND THE LAST TIME WITH BANKS HEADER W/LIFETIME GUARANTY. MOST 4.0 I KNOW HAVE HAD TO REPLACE THE HEADER WITHIN THE FIRST 100K MI. DESIGN SUCKS...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061182April 1, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VEHICLE SPEED CONTROL, AIR BAGS, EXTERIOR LIGHTING:TURN SIGNAL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VEHICLE WAS EXPERIENCING AN ERRATIC INSTRUMENT CLUSTER, AND AIR BAG LIGHT OPERATION. INTERMITTENTLY WHILE DRIVING INSTRUMENT CLUSTER, SPEEDOMETER AND TACHOMETER ROLLED BACK TO ZERO, AND THE AIR BAG WARNING LIGHT CAME ON. ALSO, AT 82,000 MILES LEFT TURN SIGNAL ENGAGED WHEN THE BRAKE PEDAL WAS DEPRESSED, AND AT 78,000 MILES WHEN DRIVER'S SIDE DOOR WAS OPENED WHILE THE TRUCK WAS STILL RUNNING THE DEFROSTER LIGHT CAME ON. DEALERSHIP HAD NOT BEEN CONTACTED. *AK CONSUMER TOOK VEHICLE TO TWO JEEP DEALERS AND SAID THAT THEY'RE AWARE OF THE PROBLEM AND MANY CUSTOMERS HAVE EXPERIENCED THE SAME PROBLEM. ALSO, THEY SAID THAT IT WAS A DEFECTIVE ELECTRICAL CONNECTOR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062522March 31, 2004
EQUIPMENT:MECHANICAL, PARKING BRAKE:CONVENTIONAL
VIN: [XXX] 1995. I WAS NOTIFIED OF A RECALL ON THE BRAKE ASSEMBLY FOR MY 1995 JEEP WRANGLER. ON OCTOBER 8, 2003 I TOOK IT TO THE FARICY BOYS CHRYSLER JEEP IN COLORADO SPRINGS FOR REPAIR. ON NOVEMBER 21, 2003 MY CAR WHILE WARMING UP IN THE DRIVEWAY ROLLED OUT OF THE PLACE ACROSS THE STREET AND INTO THE NEIGHBORS FENCE. THE BRAKE PEDAL RELEASED AND WAS TO THE FLOOR WHEN MY DAUGHTER PULLED IT BACK INTO THE DRIVEWAY. WE CALLED FARICY AND LET THEM KNOW THE BRAKE PEDAL FAILED AND THAT WE WOULD BE BRINGING IT IN. UPON OUR ARRIVAL I TOLD THE SERVICE REP [XXX] WHAT HAD HAPPENED. HE TURNED ME OVER TO THE SERVICE MANAGER [XXX] . HE EXPLAINED THAT AFTER INSPECTION THE BRAKE CABLES HAD FAILED AND THAT THIS WAS PART OF THE RECALL. I ASKED WHY THIS WAS NOT REPLACED WHEN THEY PERFORMED THE RECALL. HE STATED THE CABLES PROBABLY APPEARED IN WORKING ORDER WHEN THEY REPLACED THE BRAKE PEDAL. AGAIN HE SAID IT WAS COVERED UNDER THE RECALL BUT HE WOULD HAVE TO CONTACT THE DAIMLERCHRYSLER REP SINCE THERE WAS DAMAGE TO THE VEHICLE AND MY NEIGHBORS FENCE. I WAS LEAD TO BELIEVE THIS WAS GOING TO BE RESOLVED AND REPAIRED BY FARICY. WHEN WE RETURNED FROM VACATION [XXX]. HAD YET TO GET AN ANSWER FROM DAIMLERCHRYSLER SO HE MADE SOME CALLS WHICH RESULTED IN AN INVESTIGATOR HIRED BY DAIMLERCHRYSLER A [XXX]. [XXX] FROM EA ASSOCIATES CAME TO MY HOUSE AND INSPECTED MY CAR. HE STATED THAT CLEARLY THE BREAK WAS NOT IN WORKING ORDER AND THAT I SHOULD HAVE NOTHING TO WORRY ABOUT. DEC 23RD CHYRSLER TOLD ME I SHOULD GO BACK TO THE DEALER WHO PERFORMED THE RECALL. THE DEALER TOLD ME THAT WAS NOT WHAT THEY WERE TOLD BY DAIMLERCHRYSLER AND I AM LEFT IN THE MIDDLE. ON 1/10/04 I PAID $428.55 TO HAVE THE BAKE ASSEMBLY REPAIRED SINCE FARICY REFUSED TO PERFORM OR WARRANTY THEIR ORIGINAL WORK. I ALSO HAVE $2000 DAMAGE TO MY CAR AND $40 IN FENCE REPAIR. *AK *SC *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10064698March 23, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, AIR BAGS
WHILE DRIVING 65 MPH DASHBOARD INDICATOR LIGHT ILLUMINATED. ALSO, AIR BAG INDICATOR LIGHT CAME ON ALONG WITH OTHER INDICATOR LIGHTS FOLLOWED BY THE VEHICLE SHUTTING OFF. AFTER THE VEHICLE WAS SERVICED, TECHNICIAN DETERMINED THAT DASH CLUSTER CAME APART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064700March 23, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
AT 41,000 MILES ACCELERATOR PEDAL DESCENDED MORE OFTEN THAN NECESSARY WHEN IT WAS DEPRESSED WHILE DRIVING. THIS CAUSED TACHOMETER TO RISE BETWEEN 1500-2000 RPMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062468March 17, 2004
SEAT BELTS:FRONT
MY DRIVERS SEAT BELT WILL POP OPEN WHEN I STOP OR TURN OR LEAN FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063345March 17, 2004
TIRES
WHILE DRIVING AT HIGHWAY SPEEDS RIGHT REAR TIRE BLEW OUT. VEHICLE SPUN AROUND THREE TIMES AND THEN STOPPED. DEALER INSPECTED THE TIRE AND FOUND METAL INSIDE THE TIRE. TWO DAYS LATER, THE LEFT REAR AND THE RIGHT FRONT TIRES BLEW OUT, AND CAUSED THE VEHICLE TO RUN OFF THE ROAD. AFTER INSPECTING THE TIRES, DEALER DESTROYED TIRES, AND DID NOT WRITE DOWN THE DOT NUMBERS ON THE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062305March 16, 2004
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION MAKES A RATTLE/CHATTERING SOUND WHILE IN NEUTRAL (CLUTCH MUST BE LEFT OUT TOO). IT ONLY DOES THIS AS THE ENGINE GETS WARM. VEHICLE HAS BEEN LOOKED AT ON MULTIPLE OCCASIONS AT VARIOUS DEALERSHIPS. I HAVE EXPRESSED MY CONCERN THAT THE TRANSMISSION MAY FAIL ONCE OUT OF WARRANTY IF THIS IS NOT REMEDIED. DEALERS ALL SAY THIS IS NORMAL, BUT NEW VENTURE GEAR (TRANSMISSION MANUFACTURER) WHEN CONTACTED SAYS IT WAS NOT DESIGNED TO MAKE THIS NOISE. ONLY SOME VEHICLES WITH THIS TRANSMISSION HAVE THIS PROBLEM, WHICH LEADS ME TO BELIEVE THERE WERE A SERIES OF FAULTY TRANSMISSIONS MADE. THIS IS A POTENTIALLY EXPENSIVE REPAIR AND I DON'T WANT MY WARRANTY TO EXPIRE BEFORE IT FINALLY BREAKS. I FEEL THAT OTHER OWNERS AND I ARE BEING GIVEN THE RUN AROUND DUE TO THE HIGH COST TO DEALERSHIPS IF THEY ADMIT THIS IS A PROBLEM.*AK. IT ALSO HAS POPPED OUT OF REVERSE WHEN PARKED CAUSING THE JEEP TO ROLL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062306March 16, 2004
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION MAKES A RATTLE/CHATTERING SOUND WHILE IN NEUTRAL (CLUTCH MUST BE LEFT OUT TOO). IT ONLY DOES THIS AS THE ENGINE GETS WARM. VEHICLE HAS BEEN LOOKED AT ON MULTIPLE OCCASIONS AT VARIOUS DEALERSHIPS. I HAVE EXPRESSED MY CONCERN THAT THE TRANSMISSION MAY FAIL ONCE OUT OF WARRANTY IF THIS IS NOT REMEDIED. DEALERS ALL SAY THIS IS NORMAL, BUT NEW VENTURE GEAR (TRANSMISSION MANUFACTURER) WHEN CONTACTED SAYS IT WAS NOT DESIGNED TO MAKE THIS NOISE. ONLY SOME VEHICLES WITH THIS TRANSMISSION HAVE THIS PROBLEM, WHICH LEADS ME TO BELIEVE THERE WERE A SERIES OF FAULTY TRANSMISSIONS MADE. THIS IS A POTENTIALLY EXPENSIVE REPAIR AND I DON'T WANT MY WARRANTY TO EXPIRE BEFORE IT FINALLY BREAKS. I FEEL THAT OTHER OWNERS AND I ARE BEING GIVEN THE RUN AROUND DUE TO THE HIGH COST TO DEALERSHIPS IF THEY ADMIT THIS IS A PROBLEM.*AK. IT ALSO HAS POPPED OUT OF REVERSE WHEN PARKED CAUSING THE JEEP TO ROLL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061894March 11, 2004
POWER TRAIN:MANUAL TRANSMISSION
NEW 2004 JEEP WRANGLER SE. THE MANUAL TRANSMISSION CLUNKS CLINKS & SOMETIMES GRINDS WHEN UPSHIFTING FROM 1ST TO 2ND AND FROM 2ND TO 3RD GEAR. I WAS NEARLY REARENDED LAST WEEK. I WAS GOING UP A HILL FROM A STOP. WHEN I SHIFTED FROM 2ND TO 3RD GEAR THE SYNCROS STARTED GRINDING. NOT WANTING TO ABUSE MY JEEP, I BACKED OFF TO NEUTRAL AND WAS NEARLY REARENDED BY THE CAR BEHIND ME. I HAVE BEEN TOLD BY THE DEALER AND THE FACTORY REP. THAT THERE IS NOTHING WRONG WITH THE TRANSMISSION. THAT IT IS"THE NATURE OF THE BEAST", ALL OF THESE TRANSMISSION ARE A LITTLE NOISY, BUT NOT TO WORRY BECAUSE I HAVE A 7 YEAR,70,000 MILE WARRANTY. WHAT GOOD IS A WARRANTY IF THEY REFUSE TO ADMIT THAT THERE IS A PROBLEM? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063011March 11, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
CONSUMER BEGAN SMELLED SOMETHING BURNING. HEATER CONTROL KNOB MELTED. HEATER MOTOR STARTED TO COME ON AND OFF ON ITS OWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061849March 10, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
I FEEL BRAKE AND GAS PEDAL ARE TOO CLOSE TOGETHER.I APPLY BRAKES BUT MY FOOT SOMETIMES HIT GAS PEDAL AT THE SAME TIME,AND VISE-VERSA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061857March 10, 2004
SUSPENSION:FRONT:STABILIZER BAR
THIS IS NOW THE 3RD SWAY BAR END-LINK I'VE REPLACED ON MY JEEP, AND THE 2ND I'VE REPLACED ON MY FRIEND'S 97 JEEP WRANGLER. I ASKED MY MECHANIC ABOUT THIS AND HE TOLD ME HE GETS THIS PROBLEM ALL THE TIME. HOW CAN SUCH WIDE SPREAD FAILURE OF AN IMPORTANT SAFTEY ITEM LIKE THE SWAYBAR END LINK ESCAPE BEING PART OF A RECALL. MY JEEP HAS FAILED THE PENNSYLVANIA SAFETY INSPECTION FOR TWO YEARS NOW BECAUSE OF THIS PROBLEM. IN THE FALL OF 2002 WHILE MAKING AN SUDDEN EVASIVE MANUVER, MY JEEP HANDLED THE SITUATION SO POORLY THAT I ENDED UP CRASHING THE VEHICLE. I FOUND, DURING REPAIR, THAT THE SWAYBAR END-LINK WAS NOT IN WORKING ORDER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10060831March 9, 2004
TIRES
FRONT TIRE BLEW OUT, LOST CONTROL OF JEEP AND CRASHED INTO WALL
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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