Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10197205July 23, 2007
SEATS
SAFETY ISSUE REGARDING ENTRY AND EXIT FROM 07 JEEP WRANGLER 2DR. SEAT DOES NOT FOLD FORWARD PROPERLY TO ALLOW AN AVERAGE SIZE ADULT ENTRY OR EXIT FROM THE REAR OF THE VEHICLE! IN ADDITION, THERE IS IMPROPER PLACEMENT OF THE SEAT BELT SYSTEM BLOCKING THE PATH AS WELL. OLDER MODEL WRANGLERS HAD A SEAT THAT ALLOWED THE SEAT TO FOLD COMPLETELY FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196905July 20, 2007
ENGINE AND ENGINE COOLING
JEEP WRANGLER LOSES POWER. EVERYTHING TURNS OFF AT HIGHWAY SPEEDS. TOOK IN TO HAVE IT FIXED. THEY COULDN'T FIND A PROBLEM. THEN A FEW MONTHS LATER I RECEIVED A RECALL NOTICE DESCRIBING SAME PROBLEM. MEAN WHILE MY JEEP KEEPS SHUTTING DOWN WHILE DRIVING. THE DEALER CLAIMED THEY FIXED IT. BUT THEY ONLY MADE THE PROBLEM WORSE. NOW IT DOES SAME MORE OFTEN SO TOOK IT BACK. NOW THEY SAY THEY CANT DUPLICATE THE PROBLEM AND THAT AS FAR AS THEY ARE CONCERNED THERE IS NOTHING WRONG AND THEY CLAIM THEY ALREADY FIXED THE RECALL PROBLEM . I TOLD THEM THEY DID NOT. THEN THEY SUGGESTED THAT I LET ONE OF THEIR HOURLY MECHANIC'S DRIVE IT HOME WITH HIM TO DO FURTHER TESTS ON HIS WAY HOME. I REFUSED TO LET THEM DRIVE MY JEEP HOME. SO I PICKED IT UP. THE PAPER THEY FORCED ME TO SIGN BEFORE THEY WOULD LET ME HAVE IT STATED THAT I REFUSED FURTHER TESTS.. THAT IS A LIE. I DO NOT CONSIDER THEIR GUY DRIVING MY JEEP HOME AND GOING ON JOY RIDES WITH IT A TEST. PLEASE ADVISE ME ON WHAT I CAN DO NOW. THANKS JAMES. K WARREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197055July 20, 2007
ELECTRICAL SYSTEM
PROBLEM WITH 2007 JEEP WRANGLER BEEN TO GARAGE 3 TIMES BEFORE A RECALL LETTER WAS ISSUED THEN RETURN BACK TO DEALERSHIP SAME DAY OF THE RECALL AND STILL NOT FIXED AFTER 3 ATTEMPTS, WAITING TO SEE IF IT IS FIXED AFTER THIS ATTEMPT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197068July 20, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE SHUT COMPLETELY OFF AND RESTARTED ON ITS OWN. NHTSA RECALL # 07V291000 (ELECTRICAL SYSTEM) WAS FOUND. THE CONTACT STATED THAT THE TIPM WAS REPROGRAMMED, HOWEVER, THE FAILURE STILL OCCURS. THE CURRENT MILEAGE IS 16,000 AND FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196666July 18, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE CHECK ENGINE LIGHT ILLUMINATED IMMEDIATELY AFTERWARDS AND THE VEHICLE BEGAN TO JERK VIOLENTLY. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO HIS RESIDENCE WHERE IT FAILED TO RESTART. THERE IS A RECALL ON THE 2007 JEEP WRANGLER REGARDING THE ENGINE. THE VEHICLE IS CURRENTLY AT THE DEALER. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE IS 18,600 AND FAILURE MILEAGE WAS 18,588.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196762July 18, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 JEEP WRANGLER. WHILE DRIVING 75 MPH, THE VEHICLE WOULD JERK, BUT NOT SHUT OFF. ON OCCASION, THE VEHICLE WOULD JERK AND LOSE POWER. HOWEVER, AFTER RESTARTING THE VEHICLE, THE POWER WOULD RETURN. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE REPAIR SHOP STATED THAT THE CAM SENSOR NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. THE CAM SENSOR WAS REPLACED AGAIN, AS WELL AS THE COIL MODULE AND SPARK PLUGS. THE CURRENT MILEAGE IS 91,000 AND FAILURE MILEAGE WAS 81,000. UPDATED 02/08/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196623July 17, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2001 JEEP WRANGLER. THE CONTACT STATED THAT HIS VEHICLE WAS INVOLVED IN A FRONTAL ROLLOVER CRASH WHILE DRIVING 45 MPH. THE AIR BAGS FAILED TO DEPLOY. THE REAR SEAT WAS THROWN FROM THE VEHICLE. FORD STATED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED BECAUSE IT WAS A ROLLOVER CRASH. THE DRIVER SUSTAINED A CONCUSSION. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10196224July 12, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING 75 MPH, THE VEHICLE BEGAN TO FISHTAIL. THE CONTACT RELEASED THE ACCELERATOR PEDAL IN ORDER TO REGAIN CONTROL OF THE VEHICLE. HE STATED THAT HE WOULD SCHEDULE AN APPOINTMENT WITH THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196148July 11, 2007
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
ON FOUR OCCASIONS SINCE PURCHASING THE VEHICLE, WHILE DRIVING AT HIGHWAY SPEEDS, THE ENGINE HAS STALLED AND ALL OF THE ELECTRICAL COMPONENTS LOST POWER FOR ABOUT 1.5 TO 2 SECONDS. EVERYTHING THEN RETURNED TO NORMAL OPERATION. WHEN THIS OCCURS, ALL OF THE DASH LIGHTS COME ON AS THOUGH THE IGNITION KEY WAS IN THE "ON" POSITION, AS IT IS JUST BEFORE STARTING THE CAR, THEN ALL RETURNED TO NORMAL. THIS IS A FRIGHTENING EXPERIENCE AT HIGHWAY SPEEDS. SHOULD A DRIVER BE IN THE MIDST OF AN EMERGENCY MANEUVER DURING ONE OF THESE OCCURRENCES, A SERIOUS ACCIDENT CAN HAPPEN. THIS FIRST HAPPENED IN DECEMBER , AND THE DEALER WHERE THE VEHICLE WAS PURCHASED REPLACED THE IGNITION SWITCH, BUT THIS HAS HAPPENED THREE ADDITIONAL TIMES, THE LAST BEING THE DATE LISTED ON THIS COMPLAINT. THE SERVICE DEPARTMENT AT THE DEALERSHIP HAS BEEN NOTIFIED AND THE SERVICE REPRESENTATIVE HAS INFORMED ME THAT HE NOTED ALL FOUR REPORTED INCIDENTS IN THE COMPUTER SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195960July 10, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER X RHD 4X4. THE CONTACT STATED THAT THE ROOF OF THE VEHICLE IS LEAKING. HE ALSO STATED THAT THE ENGINE HAS STALLED NUMEROUS TIMES, MOST RECENTLY WHILE ACCELERATING TO 15 MPH FROM A STOP. THE ENGINE COMPLETELY SHUTS OFF DURING THIS FAILURE. THE CONTACT STATED THAT THE STARTER REMAINS ENGAGED AS WELL. THE CURRENT MILEAGE IS 11,000 AND FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196021July 10, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4X4. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE ENGINE STALLING. THE EARLIEST APPOINTMENT DATE SHE COULD SCHEDULE IS FOR JULY 23, 2007. SHE FELT THAT THE WAIT TIME WAS UNREASONABLE. NO FAILURES HAVE OCCURRED AT THIS TIME. THE NHTSA RECALL # WAS UNKNOWN. THE CURRENT MILEAGE IS 383 AND THE FAILURE MILEAGE WAS INAPPLICABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196025July 10, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT WENT TO THE DEALER TO HAVE THE REPAIR PERFORMED FOR RECALL # 06V493000 (SERVICE BRAKES, HYDRAULIC:ANTI-LOCK:CONTROL UNIT/MODULE ). THE DEALER STATED THAT THEY COULD NOT PERFORM THE RECALL REPAIR, BUT FAILED TO OFFER AN EXPLANATION. THE CURRENT AND FAILURE MILEAGES WERE 3,100. THE CONSUMER COMPLAINED OF THE CHECK ENGINE LIGHT ILLUMINATING. THE DEALER REPLACED THE FUEL TANK AND PURGED THE CONTROL VALVE. THE CHECK ENGINE LIGHT ILLUMINATED AGAIN AND THEY REPLACED THE FUEL CANISTER WHICH WAS LEAKING. THE THIRD TIME, THE DEALER REPLACED THE FUEL FILLER NECK AND TUBE. UPDATED 05/11/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195656July 9, 2007
ELECTRICAL SYSTEM
WHILE DRIVING AT 55 MPH JEEP LOST POWER FOR ABOUT 4 SECONDS. DASH LIGHTS FLASHED ON, RADIO TURNED OFF, THEN POWER RESTORED ON ITS OWN. VERY SCARY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195664July 9, 2007
SUSPENSION
THE 2007 FOUR DOOR JEEP WRANGLER 4X4 EXPERIENCED VIOLENT SHUDDERING IN THE FRONT END WHEN TRAVELLING OVER BUMPS AT SPEEDS OVER 30 MPH. THE SHUDDERING WA SSO VIOLENT THAT THE VEHICLE GOT PULLED TO THE SIDE, FORCING ME TO SLAM ON THE BRAKES TO AVOID A COMPLETE LOSS OF CONTROL. THE DEALER CHECKED THE VEHICLE, AND NOTED NO PROBLEMS, HOWEVER, THIS ISSUE PERSISTED. I WAS CONVINCED THEREWAS SOME KIND OF ENGINEERING FLAW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195567July 8, 2007
SUSPENSION:FRONT, TIRES
WHILE DRIVING ON THE ROAD AT 55 MPH,WENT THROUGH A SERIES OF BUMPS ON THE ROAD WHICH BEGAN UNCONTROLLABLE VIBRATION OR WOBBLING, AND VIOLENT SHAKING, IN THE STEERING COLUMN AND FRONT END. FRONT END AND TIRES APPEARED TO BE MOVING LEFT TO RIGHT IN THE UNCONTROLLABLE WOBBLE. THIS HAPPENED AT ALL SPEEDS AFTER HITTING BUMPS ON A HIGHWAY AND COMPONENTS ON THE FRONT END APPEAR TO BE VISUALLY INTACT. THIS VEHICLE IS A WRANGLER X UNLIMITED 4 X 2 - 4 DOOR. ALL 4 INCIDENCES TOOK PLACE WITHIN 50 MILES. THIS VEHICLE HAS NEVER BEEN OFF ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195574July 8, 2007
ELECTRICAL SYSTEM
2007 JEEP WRANGLER X - 4WD. ENGINE STALLED AT HIGHWAY SPEED. ENGINE STALLED FOR A MOMENT. ALL DASH LIGHTS CAME ON, AND THE ENGINE THEN RESTARTED AND ACTED NORMAL. CRUISE CONTROL WAS ON DURING THE INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195579July 8, 2007
ELECTRICAL SYSTEM
JUNE 22, 2007 WA S THE FIRST INCIDENT. THE NEWLY PURCHASED 2007 JEEP WRANGLER UNLIMITED WAS STOPPED AT AN INTERSECTION. THE ENGINE SPONTANEOUSLY SHUT OFF. MY WIFE HAD TO TURN THE KEY TO THE OFF POSITION, THEN RESTART THE ENGINE. I IMMEDIATELY SCHEDULED A SERVICE APPOINTMENT AT THE CAR DEALER. THE SERVICE REPRESENTATIVE SAID THAT THE CHRYSLER TECHNICIAN DETERMINE D THE PROBLEM TO BE THE FUEL INJECTION WIRING HARNESS. IT WAS REPLACED. ON JULY 7, 2007 JEEP WRANGLER UNLIMITED SHUT OFF AGAIN, WHILE DRIVING AT APPROXIMATELY 75 MPH ON THE FREEWAY. THIS WAS A 100 DEGREE DAY. I PULLED TO THE SIDE OF THE ROAD, STOPPED THE VEHICLE AND RESTARTED THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195453July 6, 2007
ELECTRICAL SYSTEM
REF: WRANGLER STALLING PROBLEM (PE07027). JEEP WRANGLER 2DR 4WD 2007 AUTO TRANS. VEHICLE APPEARS TO HAVE A TRANSIENT ELECTRONICS FAULT IN HOT WEATHER. WHEN THE FAULT OCCURS, ALL THE WARNING LIGHTS ON THE DASHBOARD FLASH FOR ABOUT A SECOND (SIMILAR TO AT ENGINE START). ON THE FIRST OCCURRENCE, THERE WAS A BRIEF LOSS OF ENGINE POWER AND THE BRAKES MAY HAVE APPLIED MOMENTARILY, AS IF THE STABILITY CONTROL SYSTEM HAD ACTIVATED. ALL DASHBOARD LIGHTS FLASHED AS IF AT STARTUP. CD PLAYER STOPPED. THIS WAS AT 25MPH ON A FLAT RESIDENTIAL STREET, ABOUT 5 MINUTES AFTER THE VEHICLE HAD BEEN STARTED AFTER SOAKING IN HOT SUN ON A 90F+ DAY. THE VEHICLE RETURNED TO NORMAL OPERATION WITHIN ONE SECOND. SERVICE ADVISOR AT DEALERSHIP (BOARDWALK AUTO, REDWOOD CITY, CA) ADVISED ME TO CALL BACK IF IT HAPPENED AGAIN. THE SECOND OCCURRENCE WAS CLIMBING A MODERATE HILL IN HEAVY TRAFFIC (CALIFORNIA RT 92 BETWEEN I-280 AND SKYLINE BLVD, A WELL KNOWN HEAVILY TRAVELED HILL). THE ENGINE RPMS SUDDENLY INCREASED FROM ABOUT 1,500 TO ABOUT 3,000 RPM AS THE TRANSMISSION DOWNSHIFTED UNEXPECTEDLY. ALL DASHBOARD LIGHTS FLASHED ON, THEN RESET TO NORMAL. AGAIN, THIS HAPPENED ON AN UNUSUALLY HOT DAY AFTER THE VEHICLE HAD SPENT MOST OF THE DAY PARKED IN SUNLIGHT. SERVICE ADVISOR AT DEALERSHIP (BOARDWALK AUTO, REDWOOD CITY, CA) ADVISED ME TO CALL BACK IF IT HAPPENED A THIRD TIME. IN ALL CASES, THE ENGINE TEMPERATURE WAS NORMAL. AFTER READING ABOUT THE "WRANGLER STALLING PROBLEM", I WANTED TO PUT THIS ON THE RECORD, TO PROVIDE SOME ADDITIONAL INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195426July 5, 2007
VEHICLE SPEED CONTROL
SINCE THE DAY I DROVE THE 2007 4-DOOR JEEP WRANGLER SAHARA OFF THE DEALER'S LOT THE ELECTRONIC THROTTLE CONTROL LIGHT KEPT COMING ON. I HAD TO PULL OVER EVERY TIME THE LIGHT CAME ON AND RESTART THE CAR. I NORMALLY COULD NOT DRIVE MORE THAN 5 MILES UNTIL I HAVE TO PULL OVER TO RESTART THE CAR. AFTER READING ABOUT ALL OF THE STALLING PROBLEMS PEOPLE WERE HAVING I WA SCONCERNED ABOUT MY SAFETY AND THE SAFETY OF THOSE RIDING WITH ME. THE STALLING SEEMED TO HAVE SOMETHING TO DO WITH THE ELECTRONIC THROTTLE CONTROL SYSTEM. I TOOK VEHICLE TO THE DEALER ONCE AND THEY DID A SOFTWARE UPGRADE, BUT COULD NOT FIND ANY OTHER PROBLEMS. THE LIGHT CONTINUED TO COME ON. THE DEALERSHIP KNEW OF NO PROBLEMS BUT AFTER DOING A TINY BIT OF RESEARCH ON THE NET, I HAVE FOUND THAT A LOT OF PEOPLE WERE HAVING THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195898July 5, 2007
STRUCTURE:BODY:ROOF AND PILLARS
2007 JEEP WRANGLER SAHARA FAULTY T-TOP CLASP CUSTOMER STATES T-TOP FLEW OFF INTO ON-COMING TRAFFIC WHEN DRIVING**SB THE CONSUMER STATED THAT JEEP LIBERTY IS NOT LIVING UP TO ITS FIVE STAR NAME AND WOULD LIKE THEM TO INVESTIGATE THE T TOPS WITH A GUARANTEE IN WRITING AND RESPONSIBLE FOR THE COST OF NEW T-TOPS. THE CONSUMER PROVIDED PICTURES OF DEFECT AND PLACE WHERE INCIDENT OCCURRED. THE DEALER INFORMED THE CONSUMER THAT THE TOPS HAD CRACKS IN THEM AND THAT SOMEONE MUST HAVE DROPPED THEM. THE CONSUMER WAS AWARE THEY HAD CRACKS BECAUSE IT FLEW OFF INTO THE ROAD. THE CONSUMER REQUESTED THAT ALL OF THE LATCHES BE CHECKED. THE CONSUMER NOTICED THAT WHEN THE VEHICLE WAS RETURNED THE PASSENGER SIDE LATCH HAD BEEN ADJUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler