Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10217064February 5, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY CAR WAS PARKED ON AN INCLINE OF ABOUT 20 DEGREES AND I HAD 1/4 TANK OF GAS. WHEN I WENT TO START THE CAR IT WOULDN'T TURN ON. ALL THE LIGHTS ON THE DASH CAME ON, BUT THE ENGINE WOULDN'T TURN OVER. MY RADIO AND LIGHTS WORKED FINE. THIS IS THE 3RD TIME THAT THIS HAS HAPPENED IN A YEAR AND 2 MONTHS. THE TWO PRIOR TIMES, I COASTED DOWN TO A FLAT AREA AND THE CAR STARTED. TONIGHT IT DIDN'T. I THINK THERE IS A PROBLEM WITH THE FUEL DELIVERY SYSTEM OR FUEL PUMP. THE THREE TIMES THAT THIS HAS HAPPENED I HAVE HAD 1/4 OF A TANK OF GAS OR LESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216786February 3, 2008
VISIBILITY:WINDSHIELD
CRACKING FRONT WINDSHIELD AFTER TURNING ON DEFROSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216789February 3, 2008
VISIBILITY:WINDSHIELD
IN DECEMBER 2007 I WAS SITTING IN MY 2006 JEEP WRANGLER X IN MY DRIVEWAY WITH MY DEFROSTER ON WHEN ABOUT 5 MINUTES LATER I HEARD A POPPING NOISE LIKE WHEN YOU PUT ICE IN A GLASS AND IT STARTS TO GET HOT. I LOOK AROUND AND NOTICED A CRACK IN MY WINDSHIELD COMING FROM UNDER THE BOTTOM SEAL. I CALLED MY DEALERSHIP WHICH THEY TOLD ME IT WAS PROBABLY A CHIP THAT EXPANDED. I BROUGHT IT DOWN AND FOUGHT WITH THE SERVICE MANAGER THAT THIS SHOULD HAVE NOT HAPPENED EVEN IF THERE WAS A CHIP IN THE WINDOW BECAUSE EVERY CAR THAT HAS A CHIP AND TURNS THEIR DEFROSTER ON SHOULD DO THE SAME THING. THE DEALERSHIP TOLD ME I HAD TO PAY FOR THE WINDOW AND THAT IT MIGHT HAPPEN AGAIN. THE INSURANCE I HAVE COVERED MY WINDOW AND NOW AGAIN I LOOKED THE OTHER DAY AND I HAVE ANOTHER CRACK ON THE NEW WINDOW. NOT VERY HAPPY WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216731February 1, 2008
ENGINE AND ENGINE COOLING
I WAS DRIVING ON THE HIGHWAY AT AROUND 65 MPH AND THE CAR STALLED. ALL THE LIGHTS ON THE DASH LIT UP AND THE CAR WAS IN NEUTRAL AND ABOUT 4 SECONDS LATER THE CAR REGAINED ITS POWER. THIS HAPPENED 2/1/08 WITH 11,500 MILES. THIS ALSO OCCURRED ON THE HIGHWAY AROUND MAY 2007 WITH AROUND 2,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216304January 28, 2008
WHEELS
I BOUGHT A 2007 JEEP WRANGLER X, THIS VEHICLE IS EQUIPPED WITH THE STOCK STEEL 16" RIMS. THESE RIMS HAVE A MAJOR DESIGN FLAW THEY ARE MADE WITH A DEEP CAVITY AND OR TRENCH BEHIND THE SPOKES, SNOW, ICE ETC. SETTLE IN THIS CAVITY MAKING IT IMPOSSIBLE TO CHIP OR REMOVE THE ICE. AS YOU DRIVE ON SNOWY ROADS THE TIRES THROW SNOW, ICE ETC.. INTO THIS TRENCH. WHILE CENTRIFUGAL FORCE HOLD THE SUBSTANCE IN PLACE. WHEN THIS HAPPENS THE WHEELS ARE OUT OF EXTREME BALANCE SHAKING THE VEHICLE, THE STEERING WHEEL SHAKES VIOLENTLY. I CONTACTED JEEP ABOUT THIS AND THEY SAY THERE IS NOTHING THEY CAN DO, HOPEFULLY YOU CAN. THIS IS THE FIRST YEAR FOR THIS TYPE OF RIM AND HOPEFULLY THE LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215733January 23, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOOR BREAKAGE/FAILURE HEATER,DEFROST,CONTROLS STOPPED WORKING. FLAW IN DESIGN OF INTERNAL PINS IN BLEND DOORS. REPAIRED FOR OVER $700 A YEAR AGO AND BROKEN AGAIN ALREADY. THOUSANDS OF COMPLAINTS ABOUT THIS ON JEEP OWNERS FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215311January 18, 2008
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
SEE ATTACHED DOCUMENT. *TR THE CONSUMER STATED THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE STALLING PROBLEM. THE CONSUMER THEN RECEIVED A RECALL REGARDING THE TOTALLY INTEGRATED POWER MODULE. THE DOCUMENT STATED THE VEHICLE WAS PROGRAMMED WITH SOFTWARE THAT MAY CAUSE THE ENGINE TO STALL UNDER CERTAIN OPERATING CONDITIONS. THE VEHICLE WAS REPROGRAMMED. SOON AFTER, THE ESP AND BAS CONTROL LIGHTS ILLUMINATED ON THE DASHBOARD. AFTERWARDS, THE TRACTION CONTROL SYSTEM LIGHT ILLUMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215230January 17, 2008
ENGINE AND ENGINE COOLING
RADIATOR ON 2000 JEEP WRANGLER SPORT (AUTOMATIC TRANSMISSION) JUST RECENTLY I WAS INFORMED BY THE JEEP DEALER WHERE I PURCHASED MY JEEP THAT THE RADIATOR WAS LEAKING AND HAD TO BE REPLACED. PURSUANT TO CONVERSATIONS WITH OTHERS WHO KNOW ME, THEY TOLD ME IT COULD PROBABLY BE REPAIRED INSTEAD OF REPLACED COSTING ME LESS. A RADIATOR SHOP CONFIRMED THAT THE RADIATOR, HAVING A PLASTIC TOP, HAD TO BE REPLACED INSTEAD OF REPAIRED. I WAS ALSO TOLD THAT NORMALLY RADIATOR PROBLEMS OCCURRED ON MUCH OLDER VEHICLES AND THAT MOST OLDER VEHICLES HAD ORIGINAL RADIATORS IN THEM EVEN IF THEY WERE REPAIRED. MY COMPLAINT IS SIMPLE. I THINK THE MANUFACTURER SHOULD NEVER HAVE PLACED A RADIATOR IN A VEHICLE WITH PLASTIC PARTS THAT CAN NOT BE REPAIRED ESPECIALLY ON A RADIATOR. CHRYSLER'S USE OF RADIATORS WITH PLASTIC ON TOP ARE CAUSING THE RADIATORS TO LEAK EASIER/QUICKER THAN NORMAL AND THEY CAN NOT BE REPAIRED. THEY MUST BE REPLACED. THIS SEEMS TO BE JUST ANOTHER WAY FOR THEM TO GET CASH FROM CONSUMERS BY MAKING THEM REPLACE INSTEAD OF REPAIR. MY JEEP HAS BEEN GARAGE KEPT SINCE I PURCHASED IT AND THE RADIATOR SHOULD NOT HAVE TO BE REPAIRED OR REPLACED THIS SOON SINCE I HAVE TAKEN VERY GOOD CARE OF IT AND TAKEN IT TO THE DEALER FOR SERVICE AND REPAIRS. I THINK HAVING PLASTIC ON RADIATORS SHOULD NOT BE ALLOWED TO BE PLACED IN ANY VEHICLE. IT WEARS OUT QUICKER AND CANNOT BE FIXED. REPLACEMENT COST IS MUCH GREATER THAN A REPAIR COST. THANKS, CHRYSLER! I WILL NEVER LOOK AT ANOTHER JEEP AS LONG AS THEY CONTINUE TO USE RADIATORS WITH PLASTIC PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215169January 16, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, AIR BAGS
AIRBAG LIGHT STAYS ON WHILE DRIVING AND THE TACHOMETER/ SPEEDOMETER DROPPED TO ZERO... ALL OTHER GAUGES DISPLAY PROPERLY AND I HAD NO POWER LOSS.....IT WAS REALLY TENSE BECAUSE I DID NOT KNOW HOW FAST I WAS GOING DOWN THE FREEWAY.... I CANNOT GET THIS REPAIRED BECAUSE THERE IS NOT A CODE TO CHECK (CHECK ENGINE LIGHT DOES NOT COME ON) THIS HAS HAPPEN 5 TIMES SINCE OCTOBER 2007.... AFTER RESEARCHING I FOUND THAT I AM NOT THE ONLY ONE HAVING THIS PROBLEM..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215186January 16, 2008
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
93,WRANGLER,MANUAL TRANS. GAS TANK LEAKS AND FILLS GARAGE UP WITH GAS FUMES AND GAS. PARKING BRAKE DISENGAGES , AND WONT ENGAGE . DEALER SAYS RECALLS HAVE BEEN DONE IN THE PAST. PROBLEM IS HAPPENING AGAIN AND SHOULD BE FIXED AGAIN UNDER SAME RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214951January 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1999 JEEP WRANGLER. THE ODOMETER FAILS INTERMITTENTLY WHEN THE HEADLIGHTS ARE ILLUMINATED. THE DEALER STATED THAT THE REPAIR WOULD COST $105 TO CORRECT THE INSTRUMENTAL PANEL FAILURE. THE VIN IS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V117000 (OTHER) AND THE VEHICLE IS OUT OF WARRANTY. THE MANUFACTURER WAS UNABLE TO ASSIST. THE CURRENT MILEAGE WAS 114,205 AND FAILURE MILEAGE WAS 114,105.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214828January 14, 2008
ENGINE AND ENGINE COOLING
PURCHASED BRAND NEW 2007 4DOOR JEEP WRANGLER. IT HAS STALLED WHILE DRIVING ON 5 SEPARATE OCCASIONS. WE HAVE TAKEN IT BACK TO THE DEALER, AND EACH TIME BEEN TOLD IT WAS FIXED. THIS CAR IS A DEATH TRAP AND WE REFUSE TO DRIVE IT. DEALER WONT TAKE IT BACK SO NOW WE NEED TO GO TO COURT. THE SEVERITY OF THIS IS NOT SHOWING....THIS VEHICLE STALLS AT HIGH RATES OF SPEED ON HIGHWAYS...NO LIGHT ...NO POWER STEERING...NO BRAKES...NOTHING......SOMEONE IS GOING TO DIE OR KILL SOME ONE. AND CHRYSLER DOESN'T CARE. HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214830January 14, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING 30 MPH, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING AND LOST COMPLETE POWER. THE VEHICLE EVENTUALLY RESTARTED. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE FIVE TIMES, BUT INFORMED THE CONTACT THAT THERE WERE NO FAILURES. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 12,000 AND FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214527January 11, 2008
STEERING:LINKAGES:DRAG:LINK:CONNECTION
WHEN WE HIT A BUMP IN THE ROAD THE STEERING WHEEL STARTS TO SHAKE VIOLENTLY TILL WE SLOW DOWN TO STOP THE SHAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213581January 3, 2008
VISIBILITY:WINDSHIELD, VISIBILITY
I HAVE A 2005 JEEP WRANGLER. I AM THE ORIGINAL OWNER AND IT IS THE ORIGINAL WINDSHIELD. ON DECEMBER 13, 2007 THE WINDSHIELD CRACKED WHILE I WAS DRIVING. THERE WERE TWO CRACKS (POSSIBLY INITIATED FROM ONE POINT BELOW THE MOLDING). THE CRACKS STARTED ON THE BOTTOM JUST OFF CENTER AND WENT UP ABOUT TWO INCHES AND THEN CURVED 90 DEGREES AND WENT HORIZONTALLY ACROSS THE WINDSHIELD. THE JEEP WARRANTY BOOK SAYS IT COVERS DEFECTS IN THE GLASS FOR ONE YEAR OR 12,000 MILES. SINCE MY JEEP WAS PAST THIS POINT MY INSURANCE COVERED IT. THEY HAD SAFELITE AUTOGLASS PUT IN A NEW WINDSHIELD ON DECEMBER 27, 2007. SIX DAYS LATER' ON JANUARY 2, 2008 ON MY WAY TO WORK THE WINDSHIELD CRACKED AGAIN WHILE DRIVING. THE REPLACEMENT WINDSHIELD WAS LESS THAN ONE WEEK OLD! THIS TIME THERE WERE THREE CRACKS. ONE WENT STRAIGHT UP FROM THE BOTTOM OF THE WINDSHIELD TO THE TOP, MOLDING TO MOLDING. THE OTHER TWO WERE SIMILAR TO THE FIRST TIME. THEY BEGAN AT THE BOTTOM, WENT UP TWO INCHES AND TURNED 90 DEGREES AND BECAME HORIZONTAL CRACKS. THE CRACKS COULD HAVE INITIATED FROM A SINGLE POINT BELOW THE MOLDING. THIS TIME THE CRACKS STARTED MORE TOWARD THE CENTER, ABOUT 4 INCHES CLOSER TO THE DRIVER SIDE THAN THE FIRST CRACKED WINDSHIELD. THE AUTO GLASS TECHNICIAN SAID THAT CRACKED WINDSHIELDS ARE A COMMON PROBLEM WITH JEEP WRANGLERS. I HAVE READ ONLINE FORUMS AND A LOT OF JEEP OWNERS ARE HAVING THIS SAME ISSUE. ALSO, A CO-WORKER HAD THE SAME THING HAPPEN TO HIS JEEP. HE WENT THROUGH 2 WINDSHIELDS IN 3 YEARS. IT SOUNDS LIKE A SYSTEMATIC SAFETY ISSUE WITH JEEP WRANGLERS. I HOPE THAT JEEP WILL CORRECT THIS QUALITY DEFICIENCY BEFORE ANYONE GETS HURT. I CALLED THE JEEP CUSTOMER SERVICE NUMBER AND THEY TOLD ME THAT THEY COULDN'T CORRECT THEIR DEFECTIVE VEHICLE. IF THE WINDSHIELD CRACKS OR 'SPIDER WEBS' WHILE DRIVING ON A HIGHWAY, THIS ISSUE COULD LEAD TO A SEVERE ACCIDENT AND/OR DEATH IF IT HASN'T ALREADY.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213596January 3, 2008
VISIBILITY:WINDSHIELD
THE WINDSHIELD ON THE VEHICLE IS VERY WEAK. I HAVE HAD THREE CRACKS IN THE LAST THREE WEEKS. THIS SEEMS TO OCCUR ON DAYS BELOW 32 DEGREES F. I DO NOT TRAVEL GRAVEL ROADS AND HAVE NEVER HAD A VEHICLE WINDSHIELD DO THIS BEFORE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213622January 3, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING 55-65 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED THEN THE VEHICLE STALLED. IN ADDITION, THE VEHICLE WOULD STALL WHEN IDLING. THE DEALER INSPECTED THE VEHICLE ON FOUR OCCASIONS AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED AS PART OF NHTSA CAMPAIGN ID # 07V291000 FOR ELECTRICAL SYSTEM HOWEVER; FAILURE HAS WORSENED SINCE THE REPAIR. THE CURRENT MILEAGE WAS 44,500 AND FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213632January 3, 2008
ELECTRICAL SYSTEM
VEHICLE EXPERIENCED FULL SHUTDOWN AGAIN, THIS TIME ON THE INTERSTATE AT INTERSTATE SPEED. THE RECALL DID NOT COVER MY BUILD DATE AND THIS IS THE THIRD TIME I HAVE EXPERIENCED THE VEHICLE TURNING ITSELF OFF, AND THEN BACK ON A FEW SECONDS LATER. THE ONES THAT WERE COVERED BY THE RECALL, SEEM TO HAVE THE SAME ISSUE STILL. ALL THE DEALER CAN DO IS DOCUMENT THAT I BROUGHT THE VEHICLE IN AND THAT THEY CANNOT REPLICATE THE PROBLEM. THIS VEHICLE IS LIKELY TO GET SOMEONE KILLED!*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213373January 2, 2008
STRUCTURE:BODY:ROOF AND PILLARS
THE ROOF ON MY BRAND 2008 JEEP WRANGLER SAHARA LIMITED IS LEAKING BADLY ON THE INSIDE OF THE VEHICLE. THE WATER LEAKING INSIDE FROM THE HARDTOP IN FRONT IS CAUSING THE ELECTRICAL SYSTEM TO SHORT OUT. IT HAS ALREADY LEAKED DOWN INTO THE RADIO AND HAS CAUSED A SHORT IN THE RADIO SYSTEM. EVERYDAY SINCE PURCHASE WHEN IT RAINS , SNOWS OR WHEN I WASH THE VEHICLE THE ROOF LEAKS INTO THE INSIDE AND LEAKS DOWN INTO THE FRONT DASH AND ALSO DOWN ONTO THE GEAR SELECTOR. THERE IS ALWAYS LARGE PUDDLES OF WATER ON THE DASHBOARD. WHAT IS TO HAPPEN IF THE WATER LEAK SHORT OUT THE ELECTRICAL SYSTEM FURTHER IN THE VEHICLE AND CAUSES THE VEHICLE TO CATCH FIRE OR SHORT THE ELECTRICAL SYSTEM OUT WHILE VEHICLE IS IN OPERATION.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213527January 2, 2008
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:SOFTWARE
STALLS OUT, DIFFERENT TIMES. INSTRUMENT LIGHTS COME ON, LOSE POWER FOR ABOUT 5 SEC THEN REGAIN POWER. HAD SOFTWARE FIX, STILL HAS PROBLEM, THIS PROBLEM COULD KILL SOMEONE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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