Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10283841September 14, 2009
SUSPENSION, SERVICE BRAKES, HYDRAULIC
DEATH WOBBLE ON A 2006 JEEP. I WAS GOING 55 AND HAD IT HAPPEN TOOK IT TO A SHOP THEY SAID MY TIRES NEEDED TO BE BALANCED. A WEEK LATER IT HAPPENED AT 58 MPH AND I LOST CONTROL OF THE JEEP GOING OFF THE RAD TOOK IT IN TO THE SHOP THEY SAID IT WAS MY BRAKES. AFTER THE BRAKES IT STILL HAPPENED AT 58 MPH I HAVE NEW BRAKES , SHOCKS, BRAKE PADS, BALANCED, STEERING ROD TOTAL OF OVER 2000.00 AND 5 DAYS OF MY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283128September 8, 2009
STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHEN DRIVING OVER A BUMP IN THE ROAD, THE VEHICLE STARTED SHAKING AND VIBRATING. THE WHEELS ALSO MOVED TO THE LEFT AND RIGHT WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE FIRST TIME THE INCIDENT OCCURRED, HE WAS ABLE TO STOP THE VEHICLE AND DRIVE IT TO THE DEALER. THE MECHANIC REPLACED THE EXHAUST SYSTEM AND A STEERING ARM DAMPER WITH AN OVERSIZED ONE. THE BRAKE LINES AND TRANSMISSION WERE ALSO REPAIRED. THE FAILURES RECURRED CONTINUOUSLY AFTER THE REPAIRS WERE MADE. THE DEALER HAS UNSUCCESSFULLY MADE 15 ATTEMPTS TO REPAIR THE VEHICLE. THE CONTACT HAS REFUSED TO DRIVE THE VEHICLE DUE TO THE SAFETY RISK INVOLVED. THE CONTACT HAS REQUESTED THAT THE MANUFACTURER AND THE DEALER ALLOW HIM TO RETURN THE VEHICLE; HOWEVER, THEY AGREE THAT THEY ARE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT IS CERTAIN THAT THE FAILURE IS A MANUFACTURERS DEFECT. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283134September 8, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4X4. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN SHAKING EXCESSIVELY AND CONTINUED TO SHAKE WHILE SHE WAS PARKING. THE VEHICLE HAS NOT BEEN DRIVEN FOR A COUPLE OF DAYS. THE FAILURE HAS OCCURRED FOR OVER A YEAR AND THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE ALSO SHUT OFF WHILE DRIVING; HOWEVER, SHE WAS ABLE TO RESTART IT. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THE MANUFACTURER STATED THAT THERE ARE NO RELATED RECALLS. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283148September 8, 2009
STEERING
TL*THE CONTACT OWNS A 2006 JEEP WRANGLER. WHILE DRIVING 55 MPH HE NOTICED THAT THE FRONT END OF THE VEHICLE BEGAN SHAKING AND VIBRATING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND INSPECTED WHERE IT WAS DETERMINED THAT THE STEERING DAMPER FAILED. THE VEHICLE WAS REPAIRED FOR $50.00. THE FOLLOWING DAY THE FAILURE RECURRED WHILE DRIVING 55 MPH. A LOCAL MECHANIC STATED THAT THE VEHICLE NEEDED A FRONT END ALIGNMENT AND LATER STATED THAT THE TIRES NEEDED TO BE ROTATED AND BALANCED FOR $20.00. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283164September 8, 2009
EXTERIOR LIGHTING
I OWN A 2002 JEEP SARAHA 4WHEEL DR 2DR APPROX 87,000 MILES ORIGINAL ..MY DASH LIGHTS FREQUENTLY GO OFF AND ON WHILE DRIVING ON THE ROAD..THIS CAUSES HAVOC WHEN DRIVING AT NIGHT AS DASH LIGHTS AND TAIL LIGHTS GO OUT..OFF AND ON NOT ALWAYS CONTINUALLY..TO REMEDY I HAVE TO HOLD THE SWITCH FOR THE TURN SIGNAL SLIGHTLY TO GET BACK ON WHILE DRIVING TO A PLACE I CAN STOP..I HAVE TRIED TO ORDER THE PART FROM A DEALER AND AFTERMARKETS ..HOWEVER PART IS ON BACK ORDER 6,000 AND WAITING LIST IS QUITE EXTENSIVE..IS THERE A RECALL OUT THERE FOR THIS PART?? 6,000 ON BACK ORDER IS RIDICULOUS SHOULDN'T THERE BE? THIS PROBLEM STARTED ABOUT 3 DAYS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283272September 8, 2009
VISIBILITY, ELECTRICAL SYSTEM
THERE IS A SERIOUS PRODUCT DEFECT IN THE FAN MOTOR-SWITCH-RESISTER ASSEMBLY IN MY 2001 JEEP WRANGLER. THIS CONDITION HAS BEEN REPAIRED SEVEN TIMES, SIX TIMES UNSUCCESSFULLY (THE FIRST TIME WAS IN 2004, THE YEAR I BOUGHT MY JEEP FROM A DEALERSHIP) AND THE LAST ONE ACCOMPLISHED AUGUST 20, 2009 AND WHO KNOWS HOW LONG THIS WILL LAST. THE PROBLEM IS THAT THE FAN SWITCH SUDDENLY FAILS TO OPERATE AND WHEN THE MATTER IS INVESTIGATED THE MECHANIC FINDS THAT THE BLOWER MOTOR, RELAY AND SWITCH HAVE MELTED. THERE IS SOME SORT OF ELECTRICAL PROBLEM OR SURGE WHICH SIX REPAIRS HAVE FAILED TO CORRECT AND MY FEAR IS MY JEEP WILL CATCH ON FIRE AS HAS BEEN REPORTED IN A NUMBER OF CASES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282893September 4, 2009
ELECTRICAL SYSTEM
MY VEHICLE WOULD NOT START ON OCCASIONS. I WILL NOT KNOW WHEN THIS PROBLEM WILL OCCUR.I HAVE TAKEN THE VEHICLE TO THE DEALER FIVE (5) TIMES SINCE JULY 8, 2008 AFTER THEY HAVE TOLD ME THE SITUATION HAS BEEN REMEDIED. THE BATTERY AND STARTER HAVE BEEN CHANGED BEFORE JULY 8, 2009. THIS PROBLEM STARTED IN 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281509August 24, 2009
POWER TRAIN:MANUAL TRANSMISSION
2008 JEEP WRANGLER MANUAL TRANSMISSION WHILE DRIVING THE VEHICLE IT WILL JUMP OUT OF GEAR JEEP WAS BOUGHT NEW AND HAS BEEN BACK TO DEALERS VANN DODGE NJ 3 TIMES STILL NOT CORRECTED AND THE VEHICLE IS STILL THERE. 1ST TIME THEY SAID THE SHIFT BOOT NEEDED TO BE TRIMMED, 2ND TIME THEY SAID IT WAS BECAUSE IT WAS COLD OUT AND THAT JEEPS DO THIS, NOW IT IS THERE FOR THE 3RD TIME AND THEY SAY THEY WHEN THEY DRIVE IT, IT STILL HAS NOT JUMPED OUT OF GEAR. JEEP ALSOHAS BEEN LEAKING TRANSMISSION FLUID AND POWER STEERING FLUID THAT HAS BEEN THERE 2 TIMES TO BE FIXED. STILL A PROBLEM. JEEP WAS BOUGHT BRAND NEW AND HAS HAD THE SAME PROBLEMS SINCE THE DAY I BOUGHT IT. BOUGHT VEHICLE BRAND NEW SO I WOULD NOT HAVE ANY PROBLEMS. WILL CONTACT LEMON LAW SOMETHING IS WRONG WITH THE VEHICLE AND I FEEL THE DEALER JUST DOES NOT WANT TO FIX THE PROBLEM GETTING THE RUN AROUND. I SPENT ALOT OF MONEY ON THIS VEHICLE AND FEEL I GOT STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281397August 22, 2009
STEERING
1. NORMAL ROAD DRIVING, 3000 MILES AFTER PURCHASING A CERTIFIED PRE-OWNED JEEP WRANGLER (19700 MILES TOTAL ON VEHICLE), LEAD TO THE VEHICLE BECOMING DANGEROUSLY OUT OF CONTROL AT AROUND 50MPH. THE STEERING VIBRATIONS WERE SO SEVERE, THAT THE JEEP COULD HARDLY BE STEERED. 2. THIS HAPPENED APPROXIMATELY 5 TIMES IN A 7 DAY SPAN, WITH THE LAST INCIDENT BEING THE MOST SEVERE. 3. I PERSONALLY RESEARCHED THIS ISSUE AND FOUND IT TO BE CALLED THE 'DEATH WOBBLE', AND APPEARS TO BE DUE TO A FLAWED DESIGN ON JEEP AND OTHER CHRYSLER VEHICLES. I TOOK IT TO THE DEALER FOR REPAIR, AND WAS BILLED IN EXCESS OF $1,000. A NEW STEERING STABILIZER AND FRONT BUSHING KIT WAS INSTALLED. THIS APPEARS TO HAVE RESOLVED THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281419August 22, 2009
SEATS
DRIVER SEAT WITHOUT NOTICE LOWERS WITH RESULT THAT THE DRIVER HAS MIRRORS THAT ARE NOW NOT ADJUSTED AND VISIBILITY ISSUES. I HAVE IN GOOD FAITH TRIED TO GET IT REPAIRED AT DEALERSHIP AND THEY HAVE IN-TURN TRIED TO REPAIR BY INSTALLING TWO NEW MECHANISMS: BOTH REPLACEMENTS DO THE SAME. IT APPEARS TO BE AN ENGINEERING DESIGN DEFECT. MY VEHICLE PURCHASED NEW IS A 2008 JEEP RUBICON, FOUR DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281261August 20, 2009
ELECTRICAL SYSTEM, AIR BAGS
INSTRUMENT CLUSTER GOES OUT - SPEEDOMETER AND TACH, OR ALL OTHER GAUGES GO OUT, AIRBAG LIGHT COMES ON. APPEARS TO BE MANY DOCUMENTED CASES OF THIS SAME FAILURE WITH THE WIRING HARNESS/INSTRUMENT CLUSTER PROBLEM SINCE 1998. NUMEROUS SERVICE BULLETINS BUT NO RECALLS! WHAT CAN BE DONE TO PREVENT THE PROBLEM AND IS THERE A RECALL FOR THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281005August 19, 2009
STEERING, STRUCTURE
MY 2008 JEEP WRANGLER SHAKES WHEN GOING OVER A BUMP OR WHEN I ACCELERATE AT 40 MPH. IT IS SCARY, IT FEELS LIKE DRIVING ON BLACK ICE. I HAD THE TIRES CHECKED AND THEY ARE FINE. THERE MUST BE A PROBLEM WITH THE STEERING COMPONENT. ALSO, FREEDOM TOP HAS LEAKED AND STAINED MY SEATS. DEALERSHIP JUST FIXED IT A MONTH AGO. ALSO, THE JEEP WAS LEAKING OIL, DEALERSHIP JUST FIXED THE INTAKE MANIFOLD GASKET 3 WEEKS AGO. IT IS SCHEDULED TO GO BACK TO DEALERSHIP FOR THIS STEERING ISSUE AND IT IS RUSTING ON BOTH DOORS. POOR, POOR QUALITY. I AM VERY UNHAPPY WITH THIS VEHICLE. I HAVE LOOKED UP RECALLS AND NONE ARE LISTED FOR MY ISSUES , SO I AM STARTING TO FEEL LIKE I OWN A LEMON. I HAVE WROTE TO JEEP AND CHRYSLER, WAITING ON THEIR REPLIES. JEEP OWNER NEED TO BE AWARE OF THIS SHAKING YOU OFF THE ROAD, IT IS LIKE YOU ARE SWERVING OUT OF CONTROL, VERY SCARY. IT IS GOING TO CAUSE FATALITIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280790August 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2009 JEEP WRANGLER 2-DR 4X4. THE TRANSMISSION FLUID LEAKED FROM THE VENT OF THE TRANSMISSION. THE DEALER CLEANED THE VENT AND ADVISED THE CONTACT TO LET HIM KNOW IF IT RECURS. THE DEALER ALSO STATED THAT IT APPEARED THAT THE FLUID WAS BURPING OUT OF THE HEAT VENT FROM THE TRANSMISSION BUT NOT FROM ANY OTHER SEAL. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280890August 18, 2009
FUEL SYSTEM, OTHER
I HAVE A 2008 JEEP WRANGLER WITH 30,000 MILES. I LIVE IN STUART, FLORIDA I STARTED OUT ONE MORNING WITH MY 2 KIDS IN THE VEHICLE, WE WERE NOT EVEN A MILE FROM THE HOUSE WHEN IT PROCEEDED TO CATCH FIRE. I PUT OUT THE FIRE, IT WAS TOWED THE DEALERSHIP. AFTER SEVERAL WEEKS, CHRYSLER SAID THERE WAS NO MANUFACTURER DEFECT AND WOULD NOT FIX IT. MY INSURANCE STEPPED IN AND FIXED IT. I MAY BE CONTACTED. THANK YOU *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10280423August 14, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2005 JEEP WRANGLER. WHENEVER THE CONTACT DRIVES OVER 40 MPH, THE FRONT END OF THE VEHICLE SHIMMIES. AS A RESULT, HE LOST CONTROL OF THE VEHICLE. THE DEALER STATED THAT THE VEHICLE COULD NOT BE DIAGNOSED. THE CURRENT MILEAGE WAS 54,000 AND FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280086August 11, 2009
POWER TRAIN:MANUAL TRANSMISSION
INCIDENT HAS OCCURRED SINCE PURCHASE OF THE NEW VEHICLE. ABOUT 50% OF THE TIME, THE STANDARD TRANSMISSION WILL THRUST OUT OF 1ST GEAR WHEN ATTEMPTING TO ACCELERATE. THIS OFTEN IS DANGEROUS WHEN PULLING INTO BUSY TRAFFIC OR MERGING ONTO CROWDED HIGHWAYS. DEALERSHIP AND MANUFACTURER HAVE BEEN UNRESPONSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280123August 11, 2009
SUSPENSION
I PURCHASED MY 2007 JK WITH 3,000 MILES. FROM THE VERY BEGINNING, IT HAS HAD THE VIOLENT, SHAKING, UNCONTROLLABLE PROBLEM REFERRED TO AS THE "DEATH WOBBLE." ALTHOUGH THIS SEEMS TO BE COMMON, I HARDLY THINK THIS IS ACCEPTABLE. I HAVE BEEN THROUGH THREE DIFFERENT SUSPENSION SYSTEMS, HAVE ROTATED MY TIRED RELIGIOUSLY (EVERY OIL CHANGE), HAVE REPLACED THREE STEERING STABILIZERS, AND NOW I AM COMPLETELY AT A LOSS OF NEW IDEAS. I HAVE CHANGED BUSHINGS, BEARINGS, TIGHTENED THE TRACK BAR, AND TRIED EVERY DIFFERENT ADJUSTMENT TO THINK OF. NOTHING HAS WORKED. WHEN THE DEATH WOBBLE OCCURS, I AM COMPLETELY OUT OF CONTROL INSIDE THE VEHICLE AND FEAR FOR THE SAFETY OF MY PASSENGERS, NORMALLY MY WIFE AND MY FIVE YEAR OLD DAUGHTER. THE DEALERSHIP HAS NOTHING TO OFFER, LOCAL SUSPENSION SHOPS ARE AT A LOSS, AND OBVIOUSLY MY EXPERIENCE PALES IN COMPARISON. THERE HAS TO BE SOME WAY TO REPAIR THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279883August 10, 2009
ELECTRICAL SYSTEM
DRIVING TO WORK ON A COLD SNOWY DAY FROM HUNTINGTON, NY TO ST. JAMES, NY. AFTER 30 MINUTES OF DRIVING THE LIGHTS FLASHED ON, CAR SEEMED TO HAVE LESS PICK UP, RADIO WENT OFF. MINUTES LATER, THE CAR BEGAN TO SHAKE AND GAS GAVE IT NO POWER. LOST POWER IN STEERING AND BRAKES AS WELL. DRIFTED INTO A SNOWBANK ON THE SIDE OF EDGEWOOD AVE. IN SMITHTOWN, NY NEXT TO A BUSY SCHOOL DRIVEWAY. WOULD NOT RESTART. WHEN TOW TRUCK ARRIVED STILL WOULD NOT START. AFTER THREE DAYS, DEALERSHIP STATED THAT THEY DIDN'T KNOW WHAT WAS WRONG WITH THE CAR, BUT BASED ON THE INFORMATION AVAILABLE, THEY WOULD REPLACE THE WIRELESS CONTROL MODULE. PART WAS ON BACKORDER FOR 2+ WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279886August 10, 2009
ELECTRICAL SYSTEM
DRIVING TO ST. JAMES, NY AFTER A WEEKEND IN NJ IN SNOWY AND COLD CONDITIONS WITH NEW PUPPY. AT 7:00AM, ABOUT ONE HOUR INTO THE DRIVE, WHILE ON LONG ISLAND EXPRESSWAY, RADIO WENT OFF, LIGHTS FLASHED ON AND OFF, CAR BEGAN TO SHAKE AND LOSE POWER. I PULLED OFF THE NEAREST EXIT AND IT STALLED AS I COASTED INTO A GAS STATION. AFTER ABOUT 15 MINUTES, THE CAR STARTED AGAIN, AND I TRIED TO DRIVE IT TO THE HUNTINGTON SERVICE CENTER ABOUT 8 MILES AWAY. THE CAR WOULD NOT DRIVE OVER 25 MPH, AND AFTER ABOUT TWO MILES BEGAN TO SHAKE UNCONTROLLABLY. I PULLED INTO A PARKING LOT, PUT THE CAR IN NEUTRAL AND TRIED REVVING THE ENGINE. NOTHING CHANGED AND THE CAR STALLED. I WAITED IN THE COLD AND SNOW FOR AAA TO TOW ME TO THE HUNTINGTON SERVICE CENTER. SERVICE CENTER COMMUNICATED TO ME THAT THE CAR HAD NOTHING WRONG WITH IT BASED ON THE COMPUTER CHECK. THAT A TECHNICIAN WOULD TAKE IT FOR A TEST DRIVE WITH ME. THE PROBLEM DIDN?T HAPPEN ON THE TEST DRIVE. UPON RETURN TO THE SERVICE CENTER, I INSISTED THAT THEY CONTINUE TO SEARCH FOR THE PROBLEM ON THE GROUNDS THAT MY CAR HAD TO BE TOWED IN AFTER LOSING CONTROL ON THE HIGHWAY. SERVICE MANAGER REFUSED. I ASKED HIM TO EXPLAIN CHRYSLER?S RESPONSIBILITY IN THE MATTER AND HE SAID IN AN UNKIND TONE THAT I COULD GO TO ARBITRATION BUT THE PROBLEM WOULD HAVE TO OCCUR IN FRONT OF THE ARBITRATOR, SO IT PROBABLY WOULDN?T WORK IN MY FAVOR. RETURNED TO SERVICE CENTER AT 29,308 MILES BECAUSE THE DASHBOARD LIGHTS WERE GOING ON AND OFF WHILE I WAS DRIVING. INSISTED THAT THEY FIND OUT WHAT WAS WRONG WITH THE CAR AND FIX IT. SERVICE ADVISOR TOLD ME THAT THEY WOULD CALL THE CHRYSLER TECH SUPPORT TEAM TO HELP WITH SOLVING THE PROBLEM. THEY STATED THAT THE PROBLEMS CAUSED ON MARCH 3 AND MARCH 4 WERE BECAUSE THE BATTERY WAS LOW AND THE ESP WAS ACTIVATING PREMATURELY. THEY STATED LOW BATTERY WAS CAUSING THE POWER FAILURE AND THE ESP WAS CAUSING THE SHAKING OF THE CAR. SERVICE CENTER REPLACED THE BATTERY AND FIX THE MODULE THAT CONTROLLED ESP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279888August 10, 2009
ELECTRICAL SYSTEM
DRIVING TO WORK FROM HOBOKEN, NJ TO MONTCLAIR, NJ ON AN 11 DEGREE DAY. DROVE 40 MINUTES, SOME ON HIGHWAY. WHILE ON HIGHWAY, THE RADIO WENT OFF LIGHTS FLASHED ON AND OFF. APPROXIMATELY ONE MILE FROM WORK, ALL LIGHTS FLASHED ON, CAR BEGAN SHAKING, THE POWER STEERING AND BRAKES STOPPED WORKING AND THEN THE CAR STALLED. WOULD NOT TURN BACK ON. CALLED AAA. WAITED IN COLD FOR 1.5 HOURS. WHEN TOW TRUCK ARRIVED, CAR STARTED AGAIN. DROVE TO DEALERSHIP IN VERONA, NJ. VERONA DEALERSHIP HOOKED CAR UP TO COMPUTER AND STATED NOTHING WAS WRONG WITH THE CAR. RETURNED TO ME WITH NO REPAIRS MADE. BROUGHT CAR TO MANHATTAN SERVICE CENTER AT 4, 256 MILES FOR THE PROBLEM. THE SERVICE CENTER FOUND NOTHING WRONG WITH THE CAR, BUT PERFORMED A RECALL #G40. TOLD ME IT SHOULD SOLVE THE PROBLEM THAT CAUSED THE POWER FAILURE AND STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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